Outdoor banquet area
Check availability

Reviews of Ramada by Wyndham Madrid Getafe

4 out of 5
Ramada by Wyndham Madrid Getafe
Avenida Ada Lovelace, 23, Getafe, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 325 reviews" "
Rating 8 - Good. 114 out of 325 reviews" "
Rating 6 - Okay. 33 out of 325 reviews" "
Rating 4 - Poor. 23 out of 325 reviews" "
Rating 2 - Terrible. 10 out of 325 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacky

Stayed 4 nights in Apr 2024

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable hotel to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Vibhavari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the reception was very helpful. Treated me with kindness and smile. Thank you!!
Stayed 1 night in Jan 2024

4/10 Poor

Yangwei

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

PRISKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ira

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Lucas

Stayed 2 nights in Oct 2023

8/10 Good

Rocio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tech Network Cabling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2nd stay at this hotel. Great service. Very good size rooms with comfy beds & pillows. Very clean. Love the outdoor area. Was looked after by all staff. But would like to mention Rashid as he was so welcoming and nothing was to much for him. Will stay again 👍
Stayed 3 nights in Oct 2023

8/10 Good

Marivi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
It was perfectly clean and, especially the bathroom, offered all the possible needs.
Stayed 1 night in Jul 2023

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a cancellation free reservation and when I canceled they still charged me. Stole my $$.
Stayed 6 nights in Jun 2023
Response from General Manager on 22 Jun 2023
Dear customer, first of all, thank you for taking a few minutes after your stay in our hotel. I am sorry that the experience did not meet your expectations. The cancellation policy of the reservation you selected, indicates that you have to cancel at least 24 hours in advance. as we did not receive any communication from you, and as the conditions indicate, you will only be charged for the first night. Please, if you have any doubts regarding the above, please contact either Expedia (the operator you booked with) or the hotel directly. I will be happy to assist you, until then, I look forward to hearing from you, Alberto Perez Director Hotel Ramada By Wyndham Madrid Getafe

10/10 Excellent

Geovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Madrid location
Ramada treated us ver nice and the included breakfast was fresh and delicious We do recommend it 100% Ramada was an emergency stay due to Hotel Indiana refusing to provide our entitled parking Hotel Indiana also refused to refund our money DO NOT stay at HOTEL INDIANA
Stayed 1 night in May 2023

8/10 Good

Phuong, Happy Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice staff service at the front desk. The room is always keeping clean every day! Parking is safe and very secure!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect people so nice, good food, nice room,
Stayed 3 nights in Mar 2023

10/10 Excellent

Moises

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at all. Thanks for everything, guys
Stayed 7 nights in Oct 2022
Response from General Manager on 21 Oct 2022
Dear Moises, Thank you for taking a few minutes to review your stay with us. I am very happy to hear that during your visit we met your expectations and that you felt comfortable with us. I will pass on your comments to the whole team for their knowledge. We look forward to your next visit! Best regards Alberto Perez Genaral Manager Hotel Ramada By Wyndham Madrid Getafe

10/10 Excellent

Jovita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ! Comfortable room
Stayed 1 night in Oct 2022
Response from General Manager on 18 Oct 2022
Dear customer, Thank you very much for taking a few minutes to review your stay. We are glad that your experience met your expectations, We look forward to your next visit to the city, Best regards Alberto Perez Director Hotel Ramada By Wyndham Madrid Getafe

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value if you are in the Getafe industrial area
Stayed 4 nights in Jun 2022

2/10 Terrible

Andrew

Business traveller
No restaurant
Hotel advertises that it has a restaurant. I arrived after a long journey and found the restaurant has a menu of 4 items! no restaurants nearby either. Reception offered me some take away menus and suggested UBER eats. I checked out straight away,
Stayed 1 night in Jun 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
boys trip to Spain
Nice hotel, great value for money with free parking and easy access to get back on to the motorway to your destination. I’d quite happily recommend this hotel. The guy serving food up until 11pm wasn’t much of a smiler and have the impression he didn’t want to be there but the food wasn’t bad.
Stayed 1 night in May 2022

10/10 Excellent

Brandon

Business traveller
Stayed 2 nights in May 2022

8/10 Good

Abdulmuhem

Stayed 1 night in May 2022

10/10 Excellent

paulina

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, quick stay
Great quick stay overall. Only problem was the ATM wasn't working and the vending machine's credit card reader wasn't working either. I arrived late at night so I had limited food options.
Stayed 1 night in Apr 2022

8/10 Good

Varun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Cozy
The conditions and environment was great. Good area. Gym had one of each of the essential tools for workout.
Gym review
Gym review
Stayed 1 night in Mar 2022

6/10 Okay

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
The room was comfortable if a little small. The location was convenient for access to Madrid, but it was really a business hotel, people passing through to elsewhere. Doors should have soft close, as we were woken up on several occasions by doors banging.
Stayed 2 nights in Mar 2022
Response from Alberto Pérez on 14 Mar 2022
Dear customer, Thank you for taking a few minutes to review your stay with us. We are sorry to hear that your stay was not entirely satisfactory, please allow me to send you my sincere apologies. As you say, most of our guests are business guests and there is not particularly noisy in the hotel. However, if you give us another opportunity, you can discuss these issues with any member of our team and we will be happy to help you to make your stay more pleasant. I am at your disposal to clarify this or other issues, See you then, Yours sincerely Alberto Perez General manager Hotel Ramada By Wyndham Madrid Getafe

10/10 Excellent

Alexandru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Dragos

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Medium Ramada Hotel, but great for the price
Good place for that value, but i was expecting more from a Ramada Hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Toby

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Very friendly and helping staff. Room had no ventilation in the bathroom it was like a sauna, had to shower in 2 minutes just to get away from the ultra sauna air Breakfast was low, better skip it even if it’s included......
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Hotel was nice, a few issues with the tv, breakfast was a bit poor, quiet though and probably would stay there again
Stayed 1 night in Nov 2020
Response from Alberto Pérez General Manager on 9 Nov 2020
good morning Dave, First of all, thank you for contacting us and sharing your experience at our Hotel. All the comments from our customers are very important to keep improving. don't hesitate to take note of your comments. I will transmit all your comments to the team to improve in the mentioned aspects. waiting for him to give us a new opportunity, receive a cordial greeting

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely place. However it says it has a rooftop terrace. It didn't. Everything closed due to covid but bar still had cold beer. And a rather under cooked cold pizza. But ok. Room striped bear. Bed towels and tv. Nice would stay again
Stayed 1 night in Jul 2020

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight forward clean and efficient hotel. No problems.
Stayed 1 night in Feb 2020

10/10 Excellent

Chih-hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and staff is very friendly. We have a rental car and parking is included.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very very rude staff. Very poor amneties. Go at your own risk. This hotel is not worth 20 percent of the money you pay. I will not recommend this hotel
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

A

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I’m wondering how did this hotel get 4 stars. Staff is so unprofessional. Room is so old.
Stayed 1 night in Nov 2018

6/10 Okay

Mici, Qatar

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rooms are very uncomfortable, quite small. Bed and pillows are the hardest ever. We requested a double bed and got two single beds attached one to each other. The extra bed for our son was a nightmare.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great, thank you.
Stayed 1 night in Oct 2018

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good local hotel
Good clean hotel, spacious room, good shower kept spotless. Comfortable very large bed in a quiet room even though we faced the road. Meal in hotel could not be faulted, friendly bar and waiting staff made for a good evening. Would not hesitate to return if we needed to come back to this area.
Stayed 1 night in Dec 2017

10/10 Excellent

Jussyf, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No available transportation nearby
Hotel is very far from any Bus / Train or Metro station, there is no way to access it if you do not have a car or by Taxi.

8/10 Good

Peter, Goole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but in an industrial estate.
Used this hotel on my journey from Spain home. It was very good value for money. The area around the hotel is all industrial and on the Sunday evening completely deserted. The nearest food was a few miles away and there was loads of choice. Great hotel for a night or maybe two.

4/10 Poor

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, Sanibel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Great Value
We made the wrong turn and went through an industrial atea and then when we finished our stay we realized thay thos hotel was a great value. If the locatiom were to be for you then you will be quite happy.