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Reviews of Hotel Dinastía

3 out of 5
Hotel Dinastía
Calle Becquerel, 6, Getafe, Madrid

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 140 reviews" "
Rating 8 - Good. 44 out of 140 reviews" "
Rating 6 - Okay. 37 out of 140 reviews" "
Rating 4 - Poor. 16 out of 140 reviews" "
Rating 2 - Terrible. 10 out of 140 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Musa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2024

6/10 Okay

Hector

Travelled with group
Disliked: Staff & service
Don’t liked the hotel, was not well maintained, not well cleaned, personnel was not very nice at service.
Stayed 4 nights in May 2024

4/10 Poor

Jeffrey

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was a bit rundown, holes in ceiling and air didnt work.
Stayed 1 night in Apr 2024
Response from sonia on 9 Apr 2024
Hola Buenas Tardes Jeffre lo sentimos por que ocurrido su experiencia vamos consultar con chico de mantenimiento para arreglar cosas nos dijeste esperemos cuando volver que mejorar serviciogracias

6/10 Okay

Rodolfo

Business traveller
Disliked: Property conditions & facilities
Hotel de paso
El hotel es muy básico, la recepcionista me atendio muy bien y en general no esta mal. Es una buena relación calidad precio y lo mejor es el colchón y la almohada de de viscolastic, muy comoda.
Stayed 1 night in Dec 2023
Response from sofia on 14 Mar 2024
Gracias por su comentariosaludos cordiales

6/10 Okay

Mircea

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
We arrived at 23:40 as our flight was delayed and they were very accommodating and let us access our room. This room however smelt of sewerage so bad that we requested to change room. The next room we were given smelt so strongly of cigarettes that my nose hurt by the end of the stay. Having said that, the room itself was lovely and large and the beds very comfortable and clean. They provide soap, shampoo and shower gel. It is a 15 minute walk from Getafe central station and therefore very easy to get to Madrid center.
Stayed 3 nights in Apr 2023

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Dinastia
Was an okay hotel but pretty out of the way. And not a lot of food options close by, hotel only had an Asian buffet (which was good but a bit pricey) Housekeeping was pretty noisy during the morning all around my room. Also came at different times so I never knew when to be gone for them to clean! WiFi was a bit spotty but better than some hotels I guess
Stayed 11 nights in Sep 2019

10/10 Excellent

Sue, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were very helpful, plenty of room space, very clean. Good location. :)
Stayed 2 nights in Oct 2018

8/10 Good

Tom, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice budget hotel at a budget price. It had all the essentials - nothing fancy, but everything you need. The buffet breakfast is excellent.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Too many Chinese and Russians, I was suffered with heavy smokers in other rooms.
Stayed 3 nights in Sep 2018

8/10 Good

NatalieTheMBA, Romulus, MI

Liked: Cleanliness, staff & service, property conditions & facilities
Well outside Madrid (2 Trains from airport and 5-6 Euro taxi ride) in a decent, safe area literally one building away from a grocery store and around the corner from McDonald's. Hotel has free breakfast and Chinese buffet/fresh work/barbacoa with indoor/outdoor seating connected to it with prices 12-14 Euros. Clean, updated but basic rooms.
Stayed 9 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ok for price
Close to local town centre but over an hour's tube journey to the centre of Madrid
Stayed 3 nights in Apr 2018

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth while
Very friendly, very clean and wonderful buffet every day.

6/10 Okay

Lee, Redditch, UK

Liked: Cleanliness
Roon was clean and tidy, Chinese buffet restaurant was reasonable. Although the spa advertised was not available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, kind hotel staff. Enjoyed my stay there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think about the location of hotel
15 minutes walking to the train station. From this station, there is 5 stops to arrive to the main square of Madrid in the city center. Far from the Airport. But, you can go by metro if you have enough time. Breakfast was very good.

6/10 Okay

Neil, Baza, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinese Madrid Suburb
Pleasant room, quiet and clean. Problem though with late night noise from partner Chinese restaurant. Secure parking good at extra cost

4/10 Poor

Fitzy, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel, Poor location, Average facilities
The Hotel itself was nice a little run down but for the price a fair deal. It however is in a poor location being about a 30 min walk to nearest metro then about an hour and 2 metro trains to centre of madrid, and also a 50 euro cap ride to airport. Hotel staff are very friendly but have minimal english and was difficult to communicate at times. The so called "Fitness Centre" was very disappointing having on a exercise bike and olylipical trainer. breakfast was very diverse with many options and having your coffee made for you was a lively touch. Over all as a travelling tourist I would not recommend the hotel due to the poor location and lack of english, however If your travelling around the area and speak Spanish then due to the friendly staff and tidy rooms I would reomomend it.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hecho para volver
Stayed 2 nights in May 2024

8/10 Good

unai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones correctas, buen desayuno.
Stayed 2 nights in May 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Apr 2024

8/10 Good

Efrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar y el personal l instalcion en general está bastante bien, el único detalle a comentar que estaba mal puestos los muebles y camas y ocultaban los enchufes y los dejaba inservibles la mayoría de ellos
Stayed 1 night in Apr 2024
Response from sonia on 13 Apr 2024
Hola Buenas TARDES GRACAS POR SU COMENTARIO, ESPERE QUE NOS VEREMOS PRONTO Y MEJORAMOS SERVICIO GRACIAS

4/10 Poor

Abraham

Business traveller
Liked: Cleanliness, staff & service
Todo correcto
Stayed 1 night in Mar 2024
Response from sonia on 9 Apr 2024
hola Buenas Tardesgracias por su comentario espere que nos veremos prontogracias

8/10 Good

JAYENDRA

Liked: Cleanliness, staff & service, property conditions & facilities
muy bien
Stayed 1 night in Mar 2024
Response from sonia on 9 Apr 2024
gracias por su comentariosaludos cordiales

6/10 Okay

JOSE VICENTE

Stayed 1 night in Mar 2024
Response from sonia on 9 Apr 2024
hola buenas tardes jose vicentegracias por su puntuacionespere que nos veremos prontogracias

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from sonia on 14 Mar 2024
gracias

10/10 Excellent

Gualter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from sonia on 14 Mar 2024
hola buenas tardesgracias por su comentarioespere que nos veremos prontogracias

8/10 Good

ROSHAN KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from sonia on 14 Mar 2024
estimada cliente gracias por su comentario espere que nos veremos pronto

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Feb 2024
Response from sonia on 14 Mar 2024
hola buenas tardes gracias por su comentario cual quiere duda no cuesta contacta con nosotros reservas@dinastiahotel.com

6/10 Okay

Paloma

Liked: Cleanliness, staff & service
Reformen habitaciones
Stayed 1 night in Feb 2024
Response from sofia on 14 Mar 2024
hola buenas tardes Palomagracias por su comentario estamos pendiente de esa tambien

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nefasto
el hotel además de viejo, huele a basura. tuvimos que cambiar 3 veces la habitación por lo olores y todas eran horribles
Stayed 2 nights in Dec 2023
Response from sofia on 14 Mar 2024
Estimada Sonialo sentimos por su mal experencia, ya hemos contacto una empresa para perfumería bien las habitaciones espere nos veremos pronto y mejorar cosas gracias

2/10 Terrible

Raúl

Travelled with group
La habitación llegamos por la noche y desde por la mañana la ventana abierta hacia muchísimo frío hasta que conseguimos calentarla…
Stayed 1 night in Dec 2023
Response from sofia on 14 Mar 2024
Estimadad clientelo sentimos por que ocurrido, la ventana dejamos abierta seria para ambientar el aire, pero vamos toma la nota que mas pendiente cierra bien antes llegaría cliente

8/10 Good

Jose luis

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from sonia on 14 Mar 2024
estimada clientegracias por su comentariosaludos cordiales

10/10 Excellent

Daniely

Stayed 1 night in Oct 2023

6/10 Okay

Aleja

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Pedro

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sonaba un ruido que no permitía dormir bien nos quejamos i nos dijo que era del aire acondicionado pedí que nos cambiarán las habitaciones y nos metieron en el sótano habitación más pequeña con tres camas imposible andar con mucho problema de falta de mantenimiento lo único bueno el desayuno
Stayed 1 night in Sep 2023

10/10 Excellent

Dámaris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pasamos una noche. Quitando un poco de ruido, la estancia estuvo genial. Hotel limpio y bien comunicado
Stayed 1 night in Jul 2023

6/10 Okay

Matthias Bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
bien pero sin aire acondicionado
Todo bastante bien menos una cosa que considero muy importante el aire acondicionado no funciona ni en la primera hab. que nos dieron ni en la segunda por lo que entiendo que no funciona en ninguna habitacion
Stayed 2 nights in Jun 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Salar

Stayed 2 nights in Jun 2023

10/10 Excellent

María Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 2 nights in May 2023

8/10 Good

Luciléia

Stayed 1 night in May 2023

4/10 Poor

Riad

Travelled with family
Disliked: Amenities, property conditions & facilities
Un peu déçu, ce n'est pas assez propre. Le soir, en bas de l'hôtel, des gens font du bruit et on entend tout même lorsque vous êtes au 2eme étage( problème isolation sonore) j'ai réservé un taxi, avec un partenaire de l'hôtel, et le matin le numéro du taxieur n'était pas bon, alors que j'avais un vol à 6h du matin initialement, heureusement que le vol a été décalé. J'ai demandé à changer de chambre, et j'avais oublié mon sweet dans l'ancienne chambre, et le lendemain, je demande au personnel, et on m'a dit qu'ils avaient rien trouvé dans la chambre, voilà bref, pleins de petits détails qui font que je n'ai pas passé un bon séjour.
Stayed 4 nights in May 2023

6/10 Okay

Antonia

Travelled with partner
Liked: Staff & service, amenities
El lavabo roto
Stayed 2 nights in May 2023

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfecto por su gran atencion
Hotel funcional, muy comodo y recomendable
Stayed 2 nights in Apr 2023

4/10 Poor

Isabel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba sucia,la mampara del baño rota el grifo del lavabo perdía agua,pusimos el cartel para q nos hicieran la habitación a primera hora de la mañana y cuando llegamos estaba sin hacer...teníamos pagado el desayuno y como nos teníamos que marchar antes de la hora no nos dieron el desayuno ni alternativa ni nos devolvieron el dinero...el personal pasota y poco resolutivo...sin lugar a dudas el peor alojamiento de los que he estado,no sé quién le dio un tres estrellas....
Stayed 2 nights in Apr 2023

10/10 Excellent

José Jesús

Stayed 1 night in Apr 2023