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Reviews of Hotel Al Wesal International

3 out of 5
Hotel Al Wesal International
Kohinoor road, Near KSRTC bus stand, Madikeri, KARNATAKA

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shivram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean and staff unfriendly except the receptionist (Asmina). The breakfast was atrocious, no choice, untasty execeptional delay as there was only 1 person catering to all guests
Stayed 1 night in Dec 2021

2/10 Terrible

SANDEEP KUMAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience- No hygiene, not safe to stay
Worst experience...Rooms were very smelly even after changing the room. No guidance for parking or any other requirement. Staffs talk rudely when you go to complaint. They don't provide even basic facility like soaps, water bottles, tea/coffee sache, electric kettle. They won't clean the rooms even if you are staying for more than 2 days. Dustbins and washrooms are in bad condition. They don't care about customers once your booking is complete. Probably they need to change entire staff to improve their ratings.
Stayed 2 nights in Nov 2021

8/10 Good

Sushma

Stayed 2 nights in Oct 2021
Response from SANA on 13 Nov 2021
Thank you so much for your valuable reviews. We are pleased to hear that you people are enjoyed your stay with us. Hope to see you soon.

8/10 Good

Joydeep

Travelled with family
Disliked: Property conditions & facilities
Good location
Good location and freindly reception staff
Stayed 2 nights in Oct 2021
Response from Azmiya on 16 Oct 2021
Thank you for your valuable reviews. We are pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast time is too late. Would be good if it is at early say 7 am.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt service good hospitality and breakfast provided by them was delicious rooms are clean and spacious. Travel desk at al wesal is excellent they arranged our 2 day sight seeing tour which was awesome.
Stayed 3 nights in Oct 2019
Response from Sharafath on 6 Oct 2019
Hi Sir, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards Sharafath

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not good..........................................
Stayed 1 night in Aug 2019