Dear Joni, Though we're proud our front desk team served you well, we are heartbroken to hear about the condition of your room. There is certainly no excuse for such, and we will ensure that the respective teams give your room the necessary attention. We know we can do better than this, and we want nothing more than another chance to prove it the next time you're in Macon.

Dear Derek, We appreciate every bit of feedback as it helps us to make our service all the better. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been improved. It would be our pleasure to welcome you back in the future, and we hope to see you again the next time you're in town.

Dear Bulent, It is disappointing to read about the things you are describing. Please accept our apologies for any issues with your shower, as well as for any cleanliness concerns with your room. Rest assured, we will work to remedy them. Next time, please reach out to the front desk so that we may assist while you're still with us. Thank you for taking a moment to share your thoughts, and we'd welcome another chance to impress you down the line.

Thank you for taking a moment to share your thoughts. Feedback like yours helps us identify areas in which we can improve. We apologize for any unwelcome visitors you encountered in your room. Our facilities are regularly treated by pest control specialists, but as we don't take these matters lightly, we'll have them investigate your room to ensure everything is as it should be. Additionally, we will pass the rest of your comments on to our team for further consideration. Should you find yourself back in the area, we'd welcome another chance to change your perceptions.

Dear Justin, It is distressing to hear of your time with us. Our team endeavors to provide clean and comfortable accommodations, as well as attentive service, to all of our guests, and we apologize if you feel this wasn't the case this time around. We are also sorry to hear about any miscommunication with your accommodations and encourage you to reach out to us if there are any issues that are still left unresolved. Thank you for your feedback, and we wish you all the best.

Dear Athena, It is distressing to hear that your time with us failed to meet your expectations. Please know that our facilities undergo extensive routine maintenance to avoid unwanted guests, and our pest control team will be addressing any issues as soon as possible. Thank you for taking a moment to help us improve, and we hope you will give us another chance to impress you down the line.

Thank you for allowing us to address your concerns. Sometimes, third-party reservations do not sync properly with our system, resulting in unfortunate circumstances such as yours, and for that, we are very sorry. It is also regrettable that we were unable to provide a satisfactory solution and accommodate you in any way. This is not typical, and we will use your feedback to address our team members and ensure we're always putting our best foot forward and leaving our guests with a positive lasting impression. Hopefully, you had a great time in Macon nonetheless, and we wish you well.

This is not what we like to hear, as we take great pride in our accommodations. Hopefully, you shared any discomforts you had with a member of our team, giving them the chance to provide a solution and return you to a comfortable stay. Nonetheless, we will determine your room and make sure it's given the care it deserves. Thank you for your time, and we wish you well.

We appreciate you taking the time to leave us your feedback on your recent stay. We're sorry to hear that you had these issues and that you weren't able to get the service you needed from our front desk. Rest assured, your comments will be discussed internally so that we can ensure that we are providing the best service possible. Thank you, and we wish you safe future travels.

Dear El Mustapha, Keeping our property clean and comfortable is one of our goals, so it is regrettable that you didn’t receive accommodations reflective of our high standards. It is unfortunate that your room did not meet your standards, and we will be speaking with our team to ensure this oversight in housekeeping diligence is rectified. In the future, we'd love for another chance to impress you and hope to see you again the next time you're in town.

Dear Adan, Your comments regarding your recent stay are much appreciated as they help us improve. That being said, it's unfortunate to hear that you didn't have a great experience. We'll be sure to keep your comments in mind going forward. Thank you, and we wish you safe future travels.

Dear Andre, We appreciate you taking the time to leave us your review of your recent visit, and it's unfortunate to hear that you didn't have a positive reaction. Please accept our apologies for any concerns over the cleanliness of our accommodations. We'll be sure to keep your comments in mind going forward and have our housekeeping team come out to look into them further. Despite this, we hope you'll give us another chance to impress you in the future.

Dear Herbert, It is unfortunate to hear that your time with us fell short of your expectations. Our housekeeping and maintenance teams, as well as our pest control specialist, have been made aware of your concerns and will be addressing any issues as soon as possible. Thank you for taking a moment to share your feedback, and we wish you safe future travels.

Dear Alan, We appreciate you taking a moment to leave us your thoughts. It is disappointing to hear that your time with us failed to meet your expectations. Please know that our facilities undergo extensive routine maintenance to avoid any unwanted guests, and we will discuss your concerns with our pest control specialist to ensure any issues are swiftly resolved. Your feedback is important as it allows us to see where we can improve, so thank you, and we wish you all the best.

Dear Sury, It's unfortunate to hear that you didn't have a positive experience while staying with us. We apologize for any confusion or miscommunication surrounding your reservations and our accommodations. When reservations are made through third-party sites, our team has little control over modifying them, and while we are glad you wanted to extend, if the room you were in was already assigned, that was why you would have been asked to move to one that had not yet been reserved. In addition, please know that we are committed to ensuring a safe environment, and our policies are in place to ensure a comfortable experience. Despite this, we hope you'll give us another chance to impress you down the road.

Dear Apryl, We're sorry to hear about the issues you encountered during check-in. Please know that we are currently working at a limited capacity to ensure a safe environment for our guests and personnel. At this time, certain amenities and services have been limited or suspended for the safety of our guests and personnel during the current pandemic. While this affects the availability of certain amenities and services, please know that this also has an effect on how fast we can prepare our rooms for future guests after check-out. Rest assured, we have spoken to our team to ensure issues like this are properly communicated, and we hope you'll give us another chance to impress you in the future.

Dear Donald, It is unfortunate to hear of your experience with us. First off, please know that our facilities undergo extensive, routine maintenance for unwanted guests, and we will be sure to let our pest control specialist know of your concerns so any issues can be rectified immediately. Additionally, we hope you understand that the decision to involve law enforcement is not one that is made lightly. Our policies are in place to ensure a safe and comfortable environment for everyone on the property. Should you wish to discuss your remarks further, we'd be happy to speak with you regarding your concerns again.

Dear Carlos, We are distressed to hear that your time with us was less than ideal. Please know that our team undergoes extensive routine maintenance for unwanted guests, and we will be informing our pest control specialist to ensure any issues are swiftly resolved. Thank you for reaching out, and we wish you all the best in your future travels.

Dear Roy, We recognize your time is valuable and appreciate the feedback you have provided. That being said, your claims are concerning as we have received no similar reviews or complaints. This is not typical for our property, and we will be investigating immediately and taking action should it be deemed necessary. We have strict policies on-site to ensure a safe and comfortable atmosphere for all. In the future, please notify us of any discomforts immediately. This is not the lasting memory we want you to have of us, so we hope to have another opportunity to deliver the stay you expected should you return to the area.

Dear John, The experience you've shared is a poor reflection of the standards we adhere to, and we can't apologize enough. The respective teams will seize this opportunity to address your concerns for the benefit of our future guests. This is not the lasting impression we want to leave you with; please allow us to make this up to you the next time you travel to Macon.

Dear Michael, As you may know, we believe that guest feedback is integral to our continual improvement. We consider the issue of pests to be a serious one, and we take every precaution necessary to ensure each room is clean and pest-free. That being said, our specialist has been alerted to your concerns and will be doing another thorough sweep of our accommodations, ensuring everything is as it should be. We will also take a look at your carpet and furniture and make the necessary corrections. Thank you for your helpful feedback. As your travels continue, we wish you the best.

Dear Marjorie, We are sorry to hear that our accommodations failed to meet your expectations. Our team is dedicated to positive change and will be certain to discuss your feedback with our housekeeping team to ensure we are upholding our high cleanliness standards. If you ever find yourself back in the area, we hope you will allow us another chance to provide you with the stay you deserve.

Your feedback is very valuable to us, as it enables us to see where we can do better. Please accept our sincere apology for any perceived rudeness from our staff and any concerns you had regarding pests. Both matters are highly unacceptable, and we assure you that action will be taken immediately. We want nothing more than a chance to make this up to you when you return to Macon; we hope you'll consider it.

Our team works hard to impress every guest, so we were very disappointed to read your remarks. Many travelers rave about our clean, cozy rooms and great rates. In the future, please notify our front desk team of any concerns so that we can make the proper amends and address any issues immediately. Hopefully, your time in Macon was enjoyable overall. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

Dear Robert, We're sorry to hear that our policies were not to your preference and about the confusion regarding your room. Unfortunately, as you booked through a third-party site, rooms are subject to change depending on availability. We hope you will give us a chance to provide you the stay you expected the next time you visit the area.

Dear Roger, In reading your review, it is clear that you deserved better from us, and we are truly sorry that we let you down. The issues you've noted have been shared with the respective teams so that improvements can be made immediately. This is not the lasting impression we want to leave you with, so please allow us to make this up to you the next time your travels bring you to Macon.