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Reviews of Meridiano Hotel

4.5 out of 5
Meridiano Hotel
Avenida Dr. Antonio Gouveia, 677, Pajucara, MaceiĆ³, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 878 reviews" "
Rating 8 - Good. 277 out of 878 reviews" "
Rating 6 - Okay. 78 out of 878 reviews" "
Rating 4 - Poor. 22 out of 878 reviews" "
Rating 2 - Terrible. 20 out of 878 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meire Coelho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place
Stayed 10 nights in Jan 2024

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place and staff šŸ‘šŸ‘šŸ‘
Response from Meridiano's Team on 5 Apr 2024
Hello, Joao! So proud to read your review. We are happy with the compliments. We appreciate your kind feedback and hope to get back to you soon. A hug!

6/10 Okay

William

Travelled with partner
Liked: Cleanliness
Unfortunately, most of the time there was no hot water in the shower. At best the shower was warm in the morning but after this, nothing. The rooms do not irons and boards and also do not have any that can be provided so any clothing needs to be send externally even just to be ironed. There is a coffee pod machine and on arrival there were some coffee pods. These however were never replenished during our stay. Bath robes also provided but were taken and never replaced on the second day. Filtered coffee wasnā€™t bad and the bar man did a decent Caipirinha on the rooftop bar. Relative to other hotels in the city this one certainly shouldnā€™t be first choice. Maybe if they cut the room price by half. Choose Best Western Premier or even Mercure for a better service.
Stayed 5 nights in Sep 2023

6/10 Okay

kyrylo

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The hotel looks beautiful from the outside, the premium rooms have a great view of the ocean, the elevators works well and have plenty of space so you don't have to wait much and the security of the hotel it's pretty good as well, 3 guards on all times. Now the cons : The breakfast food it's decent but the service always missing cups for coffee or you have to go search your own forks, the coffee not much variety, the " cappuccino " or moka that's just a chocolate milk so it's that or black coffee. For the rooms, the water pressure was great in the shower but for the toilet, it was horrible, nothing more than water will pass through. I don't know if we were unlucky or it's the floor that we stayed in but the WiFi wasn't working at all we contact the service 4 times and no matter what they did or said it was disconnecting and reconnecting every minute due to lack of signal. The roof pool looks amazing in the photos, but it's definitely deceiving in reality, the water is gross, if you touch the walls they're going to leave you with traces of green goo and the deepness of that pool it's 1 meter. Other than that Maceio it's a great place to visit if you're searching a nice quiet clean water beach in Brazil.
Stayed 10 nights in Apr 2023
Response from Meridiano Hotel on 16 Apr 2023
Dear guest,Thank you for taking the time to share these facts with us. We treat the points brought by our customers very seriously, after all, customers are the reason we exist. We regret that you left with a negative impression of Meridiano Hotel, and we hope to revert it in a new opportunity. You really help us by bringing these notes.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful to someone who does not speak much of the native language. My room was very comfortable, impeccably clean, and the facility was well taken care of. The location was perfect for ease of access to beach, dining, shopping, connection to tour services. The rooftop pool was a nice size and well laid out to have a little personal space in a very public area.
Stayed 3 nights in Feb 2023
Response from Meridiano Hotel on 14 Feb 2023
Kristen,Thank you for taking the time to share your experience at Meridiano Hotel. We are very happy to hear that you enjoyed your visit! We hope to have the opportunity to enjoy your company again!

10/10 Excellent

Vanessa

2/10 Terrible

Jay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel!
If you don't speak Portuguese, don't stay here. Nobody speaks English or Spanish and nobody is willing to help you. Hospitality is the last thing you'll find here. One of the days, nobody even came to clean the room. I had to go down every day because my keycard wouldn't work. I had to go down every other day to pick up clean towels. The WiFi only works in the room or lobby, no service at all as soon as you step outside of your room. They charged me a bed charge for having coworkers come over. What's the point of having a suite for 2 people?There are plenty of hotels near by, no need to stay here.
Stayed 4 nights in Apr 2022

2/10 Terrible

Cylmara

Travelled with family
Disliked: Amenities, property conditions & facilities
Restaurant is terrible. The property is not even close to what the pictures show.
Stayed 2 nights in Jan 2022

6/10 Okay

Mariana

Travelled with partner
Liked: Staff & service, amenities
The overall stay was good. But the photos of the room was completely different of the room we stayed. It was okay, but a little disappointing.
Stayed 4 nights in Oct 2021
Response from Sandra Santos on 3 Nov 2021
Boa tarde Sra. Mariana, tudo bem? Agradecemos pela avaliaĆ§Ć£o, estaremos enviando os comentĆ”rios para nossa gerĆŖncia de hospedagem. Ficamos Ć  disposiĆ§Ć£o.

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Sandra Santos on 17 Sept 2021
Boa tarde, Obrigado pelo seu comentƔrio.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel mais overrated que jĆ” fiquei
Hotel vende ideia de ser de alto nĆ­vel e nĆ£o Ć©. NĆ£o hĆ” funcionĆ”rios atenciosos, ninguĆ©m o recebe na porta nem sequer explica onde Ć© o estacionamento (mesmo nĆ£o havendo manobrista), o que deixa os hĆ³spedes perdidos. O quarto nĆ£o condiz com as imagens de divulgaĆ§Ć£o, nĆ£o havia sequer o tapete e a luminĆ”ria lateral da cama no quarto real, apenas na foto. Cama nĆ£o tem nem cabeceira, toalhas e roupas de cama de qualidade bem mediana. Ou seja, Ć© um hotel que poderia ser NO MƁXIMO 3 estrelas e nunca alĆ©m disso. ƚnica coisa bonita e razoĆ”vel do hotel Ć© a piscina. De resto, Ć© extremamente over rated.
Stayed 1 night in Jun 2021

2/10 Terrible

Rafael, Belo Horizonte

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
hotel nĆ£o corresponde, nem de longe, ao que Ć© propagado na internet. O hotel se diz 5 estrelas, mas nĆ£o chega nem a 3. O quarto ("premium") Ć© ruim, com uma televisĆ£o com menos de 10 canais, produtos de banheiro horrĆ­veis, cama sem cabeceira e sem abajures. A piscina da cobertura fica tocando PAGODE e FUNK o dia inteiro, na maior altura, criando um ambiente de boteco, completamente inapropriado para famĆ­lias e pessoas que querem tranquilidade. O cafĆ© da manhĆ£ Ć© abaixo da crĆ­tica, com pouquĆ­ssimas opƧƵes de pĆ£o (pĆ£o francĆŖs velho) e tapioca ruim. Enfim, nĆ£o vale a pena se hospedar.
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SatisfatĆ³rio. Pessoal da recepĆ§Ć£o excelentes, sempre prontos no atendimento, muito cordiais. Recomendo.
Stayed 7 nights in Apr 2019

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, big comfortable rooms, good breakfast, nice staff, cool pool on the roof. Location is very good too as this is the best part of Pacujara beach in my opinion, as it's the least busy part.
Stayed 2 nights in Feb 2019

10/10 Excellent

Angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location, very clean, great service. The only minus point will go to check in/out as it took a while.
Stayed 6 nights in Sep 2018

8/10 Good

Felipe, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very comfortable rooms. Extraordinary pool area on the roof with a gorgeous view of the beach. Elevators are not enough, lot of waiting time. Excelent breakfast (very). Tv channels only in portuguese (except CNN)
Stayed 3 nights in Sep 2018

6/10 Okay

Eugene

I was ok with the stay
The hotel was fine and the people were wonderful. I had a 14ā€™ table in my room which made no sense. Also the water wouldnā€™t get hot in the morning to take a shower
Stayed 4 nights in Sep 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean hotel. Great location. Only downside was the air conditioning was either too cold or too hot.

4/10 Poor

will, columbus ohio usa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent location but hospital flavored rooms...
We booked this room for a three day get away recently hoping to get some rest and relaxation in a five star hotel. The location was pretty good. Staff was nice although they offered no upgrades. Paid or not paid. My issue with this hotel was actually with the sterile looking room accommodations. All white. No decorations at all and they had the feel of a hospital room. Not the kind of space you want to hangout in when in vacation. At all. On American standards the hotel would be like a $39.00 motel. I was going to say super 8 or Ramada but their rooms I think are nicer. I will say that the shower was super good. Hot and strong water pressure.
Stayed 3 nights in Feb 2018

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views
Loved the clean spacious room. Very comfortable bed, big bathroom and an awesome shower. Roof top pool is beautiful providing amazing views during the day and night.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disappointment
This hotel has gone downhill compared with four or five years ago. One of the three elevators was not working and the hotel was full, hence a very poor elevator service with many using the service staircase! The hotel now appeals to a different level of client with corridors 'full of screaming' children. Certainly appeals to younger families but as an older couple we were left disappointed. For some reason not apparent to us the restaurant was empty in the evening and given the shortage of good places to eat locally was surprising to us......finally the wi fi was very hit and miss!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and excellent service
Excellent choice

10/10 Excellent

Steve, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, reasonable rates
Surprisingly good hotel. Spacious rooms and bathrooms. Spectacular ocean view from the rooftop pool. Competent and friendly staff.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
An Alice in Wonderland experience!
The hotel was a bit like Alice in Wonderland when she had shrunk as a lot of the furniture and decorations were over large! It was not quite as described in the brochure: The pool was merely a paddling pool or a water feature. You certainly could not swim in it. The room was not kept very clean. There was food under the sofa when we arrived and the room was merely given a wipe down each day and the floors were not swept and the floor of the shower was not cleaned. The floor of the shower was very slippery There were not social areas for people to sit with friends The restaurant was reminiscent of a school dining hall.

8/10 Good

Lidiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia foi boa , sĆ³ o cafe da manha era bom , as demais refeiƧƵes deixaram a desejar , o jantar horrĆ­vel muitas opƧƵes de prato mas comida sem sabor , no mais tudo ok
Stayed 4 nights in Feb 2024
Response from Equipe Meridiano Hotel on 5 Apr 2024
OlĆ”, Lidiana! Agradecemos por compartilhar sua experiĆŖncia conosco. Sua opiniĆ£o Ć© muito importante para nĆ³s e jĆ” estamos trabalhando para melhorar cada vez mais. Esperamos recebĆŖ-la novamente em breve!

10/10 Excellent

Angelita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel incrĆ­vel!
Stayed 4 nights in Jan 2024
Response from Equipe Meridiano Hotel on 5 Apr 2024
OlƔ, Angelita! Que alegria saber que conseguimos atingir as suas expectativas. Agradecemos a gentileza com o feedback e desejamos um breve retorno. Um abraƧo!

8/10 Good

Neuracy

Liked: Cleanliness, room comfort
Tranquila
Sim boa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 1 night in Jan 2024

10/10 Excellent

ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certeza de voltar
Infelizmente fiquei somente uma noite. Mas valeu pois devo voltar. Nada a reclamar.
Stayed 1 night in Jan 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto muito bom, amplo e confortĆ”vel. Atendimento excelente. Ɠtima opĆ§Ć£o de hotel de frente para o mar em excelente localizaĆ§Ć£o. O Ćŗnico ponto negativo vai para a piscina que estava com a Ć”gua suja em todos os dias de nossa estadia.
Stayed 7 nights in Dec 2023

10/10 Excellent

Maria LuĆ­sa de Jesus

Stayed 6 nights in Jan 2024

6/10 Okay

Glauco

Liked: Cleanliness, staff & service
Gostei muito , jĆ” estive outras vezes mas alguns pontos precisa melhorar . O chuveiro muito fraco pra o porte do hotel , falta de ferro de passar no quarto ,as roupas estĆ£o amassadas na mala e fica difĆ­cil sem ferro no quarto .NĆ£o tem ponto de energia ao lado das cabeceiras ,nos 2 lados da cama.Valor da ceia de Reveillon muito alto pra nĆ£o ter bebidas alcoĆ³licas inclusa .
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!
Hotel incrĆ­vel!!! Com uma piscina na cobertura maravilhosa, uma vista espetacular! Atendimento nota 10. Quarto espaƧoso e camas confortĆ”veis!!! Brinquedoteca muito boa! Enorme e com variedades de brinquedos AlĆ©m do cafĆ© da manhĆ£ muito bom! Voltarei com certeza!
Stayed 2 nights in Jan 2024

8/10 Good

WADSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

adjail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anderson Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meriadiano - restaurante e condiƧƵes da estadia
NĆ£o merece ser considerado 5 estrelas! Restaurante razoĆ”vel e nĆ£o condiz com as fotos do site e app
Stayed 4 nights in Dec 2023

8/10 Good

REGINALDO F FONSE

Stayed 4 nights in Dec 2023

8/10 Good

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Dec 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem boa
Stayed 6 nights in Dec 2023

10/10 Excellent

ADRIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
De sonho Ć  desilusĆ£o
Se hospedar no hotel Meridiano jĆ” foi uma das melhores experiĆŖncias ao se viajar pra MaceiĆ³. Hoje, porĆ©m, a experiĆŖncia nĆ£o foi das mais agradĆ”veis. A arrumaĆ§Ć£o do quarto, alĆ©m de precĆ”ria, teve que ser solicitada, como se o hotel tivesse me fazendo um favor, e nĆ£o fosse um serviƧo incluĆ­do na diĆ”ria. As piscinas claramente nĆ£o estavam com a manutenĆ§Ć£o de limpeza em dia. Tivemos um pedido de room service trocado, e o funcionĆ”rio nĆ£o sabia como proceder diante do ocorrido. No cafĆ© da manhĆ£, as mesas disponĆ­veis estavam sujas, e foi necessĆ”rio solicitar a limpeza para que se pudesse tomar o cafĆ© da manhĆ£. Espero que melhore!
Stayed 5 nights in Dec 2023

10/10 Excellent

willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IncrĆ­vel
IncrĆ­vel hotel bem localizado no centro da praia
Stayed 6 nights in Dec 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FĆ©rias maravilhosas em um hotel incrĆ­vel
O hotel meridiano e maravilhoso, desde a recepĆ§Ć£o, passando pelo pessoal do restaurante e apoio quanto a limpeza. Bastante prestativos e acolhedores. Se destacando tambĆ©m a parte fĆ­sica do hotel.
Stayed 18 nights in Nov 2023

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor estƔdia que tivemos!!!
Fomos de lua de mel e nos surpreendemos com o tanto que o hotel Ć© lindo mas alem disso as pessoas que trabalham por lĆ” sĆ£o excepcionais. Sorriso no rosto, educados, solicitos e dispostos a garantir seu conforto em tudo. Tivemos uma excelente experiĆŖncia. Quando chegamos, tinha avisado que ia de lua de mel mas nĆ£o esperava ser surpreendida com frutas, champanhe e uma cartinha de boas vindas super fofa ( tudo cortesia). Queremos muito retornar para MaceiĆ³ e com certeza serĆ” no Meridiano! Nota mil.
Stayed 7 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Hotel bem localizado com uma boa estrutura e um cafĆ© da manhĆ£ excelente!
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria Vilma de Oliveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

LUIS ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me senti em casa, funcionƔrios muito atenciosos em todas as Ɣreas, ambiente agradƔvel.
Stayed 6 nights in Nov 2023

10/10 Excellent

CARLOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com excelente infraestrutura, moderno, bem localizado e limpo. A piscina da cobertura com aquela vista Ć© espetacular. Atendimento dos funcionĆ”rios muito bom e para quem tem crianƧa o hotel possui uma brinquedoteca que minha filha gostou muito. ImpossĆ­vel nĆ£o gostar do hotel. O cafĆ© da manhĆ£ Ć© bem variado e tem uma tapioca muito boa que fui nela todos os dias...rsrsrs
Stayed 4 nights in Nov 2023

8/10 Good

MAICON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa com ressalvas (estacionamento)
O quarto era muito bom, espaƧoso e confortĆ”vel. No entanto, o estacionamento do hotel no terreo Ć© muito apertado para estacionar e as vezes inviĆ”vel a depender de onde outros carros estĆ£o estacionados. O portĆ£o de saĆ­da pela rua de trĆ”s estava quebrado e o carro precisava sair pelo mesmo portĆ£o de entrada da orla, o que gera certo transtorno. Precisei sair e dar uma volta no quarteirĆ£o para acessar o portĆ£o da garagem G1, onde o espaƧo para estacionar era mais razoĆ”vel. CafĆ© da manhĆ£ e piscina sĆ£o excelentes, mas na prĆ³xima viagem procurarem outro hotel por conta do estacionamento.
Stayed 3 nights in Nov 2023

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ExperiĆŖncia incrĆ­vel, hotel agradou em todos os Ć¢mbitos.
Stayed 2 nights in Nov 2023