In-room safe, desk, free WiFi, bed sheets

Reviews of Belive&More

2 out of 5
Belive&More
44 R. do Alm. Sergio, Macau, macao

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious family rooms
Stayed 1 night in Apr 2024
Response from ANSON LI on 28 Apr 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a good location with convenient bus stops. This is important since there does not seem to be a subway system in Macao. Find out the app you need to download for a taxi - it can be hard to catch one on the street. The hotel had a great staff and the rooms are very clean.
Stayed 3 nights in Jan 2024
Response from ANSON LI on 4 Apr 2024
Dear Daniel, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Anson Li Hotel Assistant Manager, Belive Andmore

8/10 Good

Lam Hiu Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anson li on 12 Jan 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

6/10 Okay

George

Liked: Cleanliness, staff & service
The lobby is too small , hardly can get a place to rest while waiting for check in , the table in the room is too small , cannot even have room for a small laptop,the only place they have for a drink only open for a few hours at night , they told me from 11:00 pm to 2 :00 am. The staffs are friendly .
Stayed 8 nights in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear George,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the size constraints of our lobby and room tables. We understand how important comfort and functionality are to our guests, especially when it comes to having a suitable work area.Please be assured that we take your comments seriously and will look into potential improvements. We will also provide feedback to the shop operator to consider extending the business hours to better accommodate our guests' preferences.We're glad to hear that our staff made a positive impression with their friendliness, and we hope this aspect of our service made your stay more enjoyable. We hope to welcome you back in the future for a more comfortable experience.ANSON LIHotel Assistant Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Anson Li on 21 Sept 2023
Dear Andrew,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, clean, friendly staff, quite and very comfortable even if it’s on the smaller size.
Stayed 3 nights in May 2023
Response from Anson on 10 Aug 2023
Dear Olivia,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Yi Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店人員態度良好親切,住宿過程很順利,周邊環境便利,飯店前的站牌的公車可以直達機場,非常方便,推薦入住!
Stayed 4 nights in Apr 2024
Response from ANSON LI on 25 Apr 2024
尊敬的顧客,感謝您在澳門旅遊其間選擇了入住澳門彼寓旅居。我們的首要任務是為旅客提供優質的賓客服務。 我們很高興知道您在我們酒店渡過了愉快旅遊體驗。 我們非常感謝您在最近來澳門旅遊時,在一個酒店眾多的城市裏選擇了入住我們彼寓旅居。 我們期待很快在澳門再次見面!此致,Anson Li酒店副經理彼寓旅居

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ 部屋 立地 全て最高でした また泊まりたい
Stayed 2 nights in Apr 2024
Response from Anson Li on 21 Apr 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

10/10 Excellent

Boonlert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาด เดินทางสะดวก
Stayed 1 night in Apr 2024
Response from Anson LI on 19 Apr 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

10/10 Excellent

YAHUI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from ANSON LI on 29 Mar 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

8/10 Good

MANNAMI

Liked: Cleanliness, staff & service, amenities
Good location, close to town. Friendly staff. Rooms are clean. However, I heard people talking in the hallway and noises from other rooms at night. That was not good point.
Stayed 2 nights in Mar 2024
Response from ANSON LI on 18 Mar 2024
Dear Mannami,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

10/10 Excellent

Yamamoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ANSON LI on 15 Mar 2024
Dear Yamamoto san,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore

8/10 Good

Nami

Liked: Cleanliness, staff & service, property conditions & facilities
コンパクトな部屋でキッチュで清潔感もあり、ちょっと一泊するのであれば充分だと思います。 壁のドミノも面白い。 隣の部屋の話し声やテレビの音は聞こえてくるので、それはその時の運次第でしょう。 ただ、禁煙のはずなのに夜隣の部屋の煙草の煙がダクトから?こちらの部屋まで臭ってきて辛かったです。 雨の日だったので、傘を貸してもらったり、タクシーを呼んでもらったり、言葉が不慣れでも助かりました。 近くに市場のビルがあり、その上にローカルなフードコートがあったりして、天気が良ければもっと街中を歩いてみたかったです。 中庭は隣のビルの住人の部屋が見えて、古い香港映画のようで面白かったです。
Stayed 1 night in Mar 2024
Response from ANSON LI on 12 Mar 2024
Dear Nami, Thank you for taking the time to share your valuable feedback with us. We apologize sincerely for the inconvenience caused by the room's smell issue, as it falls short of our usual standards. We have taken immediate action to rectify the situation and ensure the comfort of our clients.Your feedback will significantly contribute to our continuous improvement efforts. Once again, we extend our heartfelt apologies for the unpleasant experience, and we eagerly anticipate the opportunity to host you again in the near future.ANSON LIHotel Assistant Manager

6/10 Okay

Kazuho

good
Stayed 2 nights in Mar 2024
Response from ANSON LI on 12 Mar 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
酒店地點尚算方便, 附近有巴士站可直達市中心及氹仔旅遊區, 周邊都有不少民生食市. 家庭房間面積可接受, 但沒有電視機和雪櫃基本設備. 房間隔聲並不理想 加上床褥沒有承托力, 難以入睡. 浴室沒有掛鉤設備, 有待改善.
Stayed 1 night in Jan 2024
Response from Anson Li on 12 Jan 2024
尊敬的 ,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。我們非常重視家庭共處,並致力於讓您在住店期間與親人共創難忘回憶。房間配備有趣的桌遊,讓您與家人共度美好時光。 如閣下有食物或飲品需要放置冰箱,可以聯繫酒店前臺,對此酒店沒有爲您提供明確的指引表示十分抱歉!感謝您對我們提出的寶貴意見,我們會檢視改進,期待下次能與您相見! ANSON LI 酒店副經理

10/10 Excellent

KEITA

Stayed 1 night in Jan 2024
Response from Anson li on 12 Jan 2024
Dear Keita san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money: neat, clean and tidy. But no HDMI connection to watch TV.
Stayed 1 night in Dec 2023
Response from Anson li on 12 Jan 2024
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

8/10 Good

TAKEYUKI, Hachiouji-shi

Travelled with group
Liked: Cleanliness, staff & service, amenities
マカオの庶民街に位置する。朝は通勤者でバスラッシュ。ホテルの前はすごい交通量になる。バスはちゃんと調べればOKだが、難しいのでタクシーしにた。 近くにはコンビニとマック。地元の食堂はたくさんある。逆にお酒を飲むところはない。地元の食堂は、英語は使えないし、日本人観光客は珍しいのもあるけど優しいし、おいしい! ホテルはまぁまぁの広さ。きれい。Netflix見放題。冷蔵庫はない。フロントのお兄さんは英語も話せて、とても感じが良い方。 私は最上階の6階。誰かがシャワー等使う度に水道管が1秒間隔でガンガンなるから夜中の1時頃までは寝るのが大変。フロントに言ったら、シャワーが終われば静かになる。ガマンできなければ部屋も換えますと言ってました。6階は注意。
Stayed 1 night in Nov 2023
Response from Anson li on 12 Jan 2024
Dear Takeyuki san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager

8/10 Good

Wen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear Wen,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Hoi Yan

Stayed 2 nights in Nov 2023
Response from Anson Li on 15 Dec 2023
Dear Hoi Yan, Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future. ANSON LI Assistant Manager

8/10 Good

Kam Hon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear Kam Hon,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

6/10 Okay

Kunihisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some noisy sounds were heard until morning. Maybe air condition valve changing will be sound. Better quick fix for costemer sleeping. Expect quick sleeper ,shuldn`t choice this hotel until fixed .
Stayed 1 night in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear Guest,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We are sorry that you did not have a pleasant experience. During the period, we noticed noises from the damaged manhole in front of the hotel, which we already informed the relevant governing body for repair. Once again, we apologise for the unpleasant stay and strive to continue to improve our service standards. We hope to host you again in the near future.ANSON LIHotel Assistant Manager

6/10 Okay

Di

Liked: Cleanliness, staff & service
環境整潔,但是隔音很差,入住時等待40分鐘房間才打掃好
Stayed 1 night in Nov 2023
Response from ANSON LI on 5 Nov 2023
尊敬的客人您好,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。在高峰期時由於客房準備需時較長,并且員工未向您解釋清楚,十分抱歉。根據您的反饋,一定會儘快檢視並改善,爲您的下一次光臨做足十分的準備,期待您下次再來!ANSON LI酒店副經理

10/10 Excellent

Ibuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Anson on 4 Nov 2023
Dear Ibuki san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good to stay
Stayed 1 night in Oct 2023
Response from ANSON LI on 24 Oct 2023
Dear Albert,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

4/10 Poor

Ryoma

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed there for 2 nights. The hotel room was clean and organized. But, there was a constantly disturbing noise from outside and showerroom. The noise from outside is something with construction of the buildings. The noise from showerroom is the one from the upper floor. The staff is also nice and flexible, but you need their help to move to the center of Macau.
Stayed 2 nights in Oct 2023
Response from ANSON LI on 24 Oct 2023
Dear Ryoma san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager

10/10 Excellent

LOK YEE

Stayed 1 night in Sep 2023
Response from Anson Li on 25 Sept 2023
Dear Lok Yee,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

2/10 Terrible

GIYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good service
Stayed 1 night in Sep 2023
Response from Anson Li on 18 Sept 2023
Dear Mr. Huh,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. In order to improve our service, please contact me directly and I appreciate you could share more details with me. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager

8/10 Good

Ma Wing

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
洗手間太黑及水力不足够。
Stayed 1 night in Aug 2023
Response from Anson on 1 Sept 2023
尊敬的客人您好,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。得知您這次的行程房間内的設施爲你帶來了困擾,實在抱歉!根據您的反饋,一定會著實安排處理,并且爲您的下一次光臨做足十分的準備,期待您下次再來!ANSON LI酒店副經理

8/10 Good

misuk

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Anson on 8 Aug 2023
Dear Misuk,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and bright with plenty of lights and windows. Great location for exploring Macau’s old streets and alleyways. Shower cubicle may be too small for some people.
Stayed 1 night in Aug 2023
Response from Anson on 8 Aug 2023
Dear Jonathan,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

8/10 Good

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from ANSON on 4 Aug 2023
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Pongsiri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from ANSON on 4 Aug 2023
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager

10/10 Excellent

Ka Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜欢住宿的寧静環境,交通方便,足夠燈光,設備斉全。
Stayed 1 night in May 2023
Response from Anson on 10 Aug 2023
尊敬的Ka Yee,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。得知您對這次行程的滿意是我們的榮幸,期待下次能與您相見! ANSON LI 酒店副經理

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and attitude for all staffs👍 This price for stay is cool because all facilities were clean and new. It was an amazing experience for this trip.Thanks Macao🇲🇴
Stayed 2 nights in May 2023
Response from Anson on 10 Aug 2023
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager