All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
The Hotel is in a good location with convenient bus stops. This is important since there does not seem to be a subway system in Macao. Find out the app you need to download for a taxi - it can be hard to catch one on the street. The hotel had a great staff and the rooms are very clean.
Daniel
Stayed 3 nights in Jan 2024
Response from ANSON LI on 4 Apr 2024
Dear Daniel, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Anson Li Hotel Assistant Manager, Belive Andmore
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
6/10 Okay
George
27 Nov 2023
Liked: Cleanliness, staff & service
The lobby is too small , hardly can get a place to rest while waiting for check in , the table in the room is too small , cannot even have room for a small laptop,the only place they have for a drink only open for a few hours at night , they told me from 11:00 pm to 2 :00 am. The staffs are friendly .
George
Stayed 8 nights in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear George,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the size constraints of our lobby and room tables. We understand how important comfort and functionality are to our guests, especially when it comes to having a suitable work area.Please be assured that we take your comments seriously and will look into potential improvements. We will also provide feedback to the shop operator to consider extending the business hours to better accommodate our guests' preferences.We're glad to hear that our staff made a positive impression with their friendliness, and we hope this aspect of our service made your stay more enjoyable. We hope to welcome you back in the future for a more comfortable experience.ANSON LIHotel Assistant Manager
Dear Andrew,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Location is great, clean, friendly staff, quite and very comfortable even if it’s on the smaller size.
Olivia
Stayed 3 nights in May 2023
Response from Anson on 10 Aug 2023
Dear Olivia,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
8/10 Good
MANNAMI
17 Mar 2024
Liked: Cleanliness, staff & service, amenities
Good location, close to town. Friendly staff. Rooms are clean.
However, I heard people talking in the hallway and noises from other rooms at night. That was not good point.
MANNAMI
Stayed 2 nights in Mar 2024
Response from ANSON LI on 18 Mar 2024
Dear Mannami,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
Dear Yamamoto san,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
Dear Nami, Thank you for taking the time to share your valuable feedback with us. We apologize sincerely for the inconvenience caused by the room's smell issue, as it falls short of our usual standards. We have taken immediate action to rectify the situation and ensure the comfort of our clients.Your feedback will significantly contribute to our continuous improvement efforts. Once again, we extend our heartfelt apologies for the unpleasant experience, and we eagerly anticipate the opportunity to host you again in the near future.ANSON LIHotel Assistant Manager
6/10 Okay
Kazuho
5 Mar 2024
good
Kazuho
Stayed 2 nights in Mar 2024
Response from ANSON LI on 12 Mar 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
尊敬的 ,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。我們非常重視家庭共處,並致力於讓您在住店期間與親人共創難忘回憶。房間配備有趣的桌遊,讓您與家人共度美好時光。 如閣下有食物或飲品需要放置冰箱,可以聯繫酒店前臺,對此酒店沒有爲您提供明確的指引表示十分抱歉!感謝您對我們提出的寶貴意見,我們會檢視改進,期待下次能與您相見! ANSON LI 酒店副經理
10/10 Excellent
KEITA
2 Jan 2024
KEITA
Stayed 1 night in Jan 2024
Response from Anson li on 12 Jan 2024
Dear Keita san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Value for money: neat, clean and tidy. But no HDMI connection to watch TV.
Verified traveller
Stayed 1 night in Dec 2023
Response from Anson li on 12 Jan 2024
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear Takeyuki san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
8/10 Good
Wen
24 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wen
Stayed 2 nights in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear Wen,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Hoi Yan
23 Nov 2023
Hoi Yan
Stayed 2 nights in Nov 2023
Response from Anson Li on 15 Dec 2023
Dear Hoi Yan, Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future. ANSON LI Assistant Manager
Dear Kam Hon,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Some noisy sounds were heard until morning.
Maybe air condition valve changing will be sound.
Better quick fix for costemer sleeping.
Expect quick sleeper ,shuldn`t
choice this hotel until fixed .
Kunihisa
Stayed 1 night in Nov 2023
Response from ANSON LI on 29 Nov 2023
Dear Guest,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We are sorry that you did not have a pleasant experience. During the period, we noticed noises from the damaged manhole in front of the hotel, which we already informed the relevant governing body for repair. Once again, we apologise for the unpleasant stay and strive to continue to improve our service standards. We hope to host you again in the near future.ANSON LIHotel Assistant Manager
Dear Ibuki san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear Albert,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
I stayed there for 2 nights. The hotel room was clean and organized. But, there was a constantly disturbing noise from outside and showerroom. The noise from outside is something with construction of the buildings. The noise from showerroom is the one from the upper floor. The staff is also nice and flexible, but you need their help to move to the center of Macau.
Ryoma
Stayed 2 nights in Oct 2023
Response from ANSON LI on 24 Oct 2023
Dear Ryoma san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
10/10 Excellent
LOK YEE
23 Sept 2023
LOK YEE
Stayed 1 night in Sep 2023
Response from Anson Li on 25 Sept 2023
Dear Lok Yee,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear Mr. Huh,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. In order to improve our service, please contact me directly and I appreciate you could share more details with me. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
Dear Misuk,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Small but clean and bright with plenty of lights and windows. Great location for exploring Macau’s old streets and alleyways.
Shower cubicle may be too small for some people.
Jonathan
Stayed 1 night in Aug 2023
Response from Anson on 8 Aug 2023
Dear Jonathan,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
Excellent location and attitude for all staffs👍
This price for stay is cool because all facilities were clean and new.
It was an amazing experience for this trip.Thanks Macao🇲🇴
?
Stayed 2 nights in May 2023
Response from Anson on 10 Aug 2023
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager