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Reviews of AA Lodge Masai Mara

3 out of 5
AA Lodge Masai Mara
Maasai Mara National Reserve, Narok County, Maasai Mara

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ginna

Stayed 3 nights in Jun 2022
Response from Dan on 9 Jun 2022
Thank you for the feedback

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal!
Great hotel just 5 mins from the Mara. Only complaint is that the rooms could do with a couple more lamps as it is rather dark.
Stayed 1 night in Mar 2022
Response from Dan on 21 Mar 2022
Thank you for the feedback. We will improve on lighting

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very close to the Mara. It is outside the Mara so there is no hurry to get outside the gate the next day( the ticket to the Mara is 24 hr). Their breakfast is advertised as 7:00 but they accommodated us at 6:00 and we were able to spend more time in the Mara since we didn’t have to return for breakfast.
Stayed 1 night in Feb 2022
Response from Dan on 21 Mar 2022
Thank you for the feedback

4/10 Poor

philippe, paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel loin des Air strips début de l'arnaque
Descente de l'avion a 40 km de l'hôtel la voiture qui devait nous amèner comme convenu avec l'hotel pas au rendez vous obliger de payer 250 USD pour se rendre à l'hôtel Ensuite pas d'eau chaude Électricité dispo de 6 à 9h30 am et 18 h 23 h Ensuite pas d'Internet juste un wifi très lent Quand l'eclectricite est là dispo à la réception et au restau Qualite de la nourriture moyenne Tout est inclus sauf l'eau qui est excessivement chère et autres boissons mémé pour les repas les boissons ne sont pas inclus même pas un verre d'eau Globalement pas de point positive
Stayed 4 nights in Nov 2017
Response from Dan on 22 Nov 2017
Hi, thanks for the feedback. To start with, it is you who chose the airstrip which is 90KM away instead of using Keekorok which is very near to our lodge. We had earlier talked to the company that booked you the flight and told them the transfer charges because we own no vehicles for transfers. Meaning the transfer was not free and you were charge $180 and not the $250 you've stated above. I don't know why you are accusing us. About water it is clearly stated before you make the booking what is included in the services that we offer.