Comfort Room, 3 Single Beds | Desk, laptop workspace, soundproofing, iron/ironing board
Check availability

Reviews of Premiere Classe Lyon Centre - Gare Part Dieu

2 out of 5
Premiere Classe Lyon Centre - Gare Part Dieu
75 Boulevard Marius Vivier Merle, Lyon, Rhone

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1001 reviews" "
Rating 8 - Good. 473 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shui Han Viola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and polite. I got early check in
Stayed 1 night in May 2024

4/10 Poor

sonia

Stayed 1 night in Apr 2024

10/10 Excellent

Yazmin

Stayed 1 night in Mar 2024
Response from Elodie - Adjointe de Direction on 21 May 2024
Chère Cliente, Nous sommes ravis de constater que vous avez apprécié votre séjour parmi nous.Nous espérons vivement avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour sur Lyon.Bien à vous,

4/10 Poor

Jia Xi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Virginie - Assistant Manager on 28 Mar 2024
Dear Valuable Guest,We regret that your stay with us did not give you complete satisfaction.We stay at your entire disposal if you wish to give us more feedbacks about your stay in order to improve us.Best regards,

10/10 Excellent

Leandro

Stayed 1 night in Dec 2023
Response from Virginie - Assistant Manager on 12 Jan 2024
Dear Valuable Guest,Thank you for taking the time to rate our hotel. We are glad you enjoyed your stay with us.We are hoping to see you again soon. Best regards,

8/10 Good

Steve

Liked: Cleanliness, staff & service
Good for short stays
Well located next to train station. Suitable for a nights stay but would not recommend for longer stays. Has everything you need, was quite and clean.
Stayed 1 night in Dec 2023
Response from Virginie - Assistant Manager on 12 Jan 2024
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from Virginie - Assistant Manager on 12 Jan 2024
Dear Guest,Thank you for taking the time to rate our hotel.Best regards,

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
really amazing staff so nice. room so clean and comfortable close to all transportation
Stayed 2 nights in Dec 2023
Response from Elodie - Assistant manager on 19 Dec 2023
Dear Valuable GuestThank you for the time you spent to write your comment about your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

4/10 Poor

Kyra

Liked: Staff & service
Disliked: Amenities
Staff was polite and helpful
Stayed 2 nights in Dec 2023
Response from Virginie - Assistant Manager on 12 Jan 2024
Dear Valuable Guest,Thank you for staying in our hotel, we appreciate your feedback.Best regards,

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was tiny!. No phone, no coffee maker ( on packet of instant coffee for 2 people and no creamer) very limited TV and not a single one in English.. Woud not recommend this property
Stayed 1 night in Oct 2023
Response from Elodie - Assistant manager on 16 Nov 2023
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.On the site when you made your reservation, you could see the pictures of our rooms, they are well representative of our rooms and their equipment. We regret that you have not found the equipment of our rooms at your convenience.We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very convenient place for travellers going from Part Dieu railway station . Very new clean hotel budget quality.
Stayed 1 night in Oct 2023
Response from Elodie - Assistant manager on 16 Nov 2023
Dear Valuable Guest,We are delighted to read that you enjoyed your stay with us.We are hoping to see you again soon. Best regards,

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Elodie - Adjointe de Direction on 16 Nov 2023
Cher client, Nous espérons vivement avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour sur Lyon.Bien à vous,

4/10 Poor

judy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room show you two bed, but there is a third bed in the middle of air, 90 degree to these two beds. So you are very easy to bump your head when you are moving around. Very disturbance. Totally horrible experience
Stayed 3 nights in Oct 2023
Response from Elodie - Assistant manager on 16 Nov 2023
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.On the site when you made your reservation, you could see the pictures of our rooms, they are well representative of our rooms and their equipment. We regret that you have not found the equipment of our rooms at your convenience.We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

2/10 Terrible

zeev

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Elodie - Adjointe de Direction on 16 Nov 2023
Cher client, Nous regrettons que votre séjour chez nous ne vous ait pas donné entière satisfaction et espérons vous accueillir prochainement afin de vous prouver que notre qualité correspond à notre classement.Bien à vous,

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Virginie - Assistant Manager on 3 Oct 2023
Dear Guest,We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sizes were not as advertised
Stayed 4 nights in Sep 2023
Response from Virginie - Assistant Manager on 10 Nov 2023
Dear Valuable guest,The pictures of the rooms in our page are taken in our hotel. We regret if you think there not representative.of the beds size.We are sorry that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

6/10 Okay

Ronald

Stayed 2 nights in Sep 2023
Response from Elodie - Adjointe de Direction on 16 Nov 2023
Merci d'avoir séjourné dans notre établissement, nous apprécions votre retour !Bien à vous,

2/10 Terrible

Angela

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Virginie - Adjointe de Direction on 3 Oct 2023
Chère Cliente,Nous regrettons que votre séjour chez nous ne vous ait pas donné entière satisfaction.Nous restons à votre disposition si vous souhaitez nous faire part de vos impressions sur votre séjour et sur notre établissement.Bien à vous,

8/10 Good

Jason

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Sep 2023
Response from Virginie - Assistant Manager on 3 Oct 2023
Dear Guest,Thank you for taking the time to rate our hotel.We appreciate your feedback.Best regards,

8/10 Good

Graeme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rugby Stay
Great friendly staff,place is very clean & great location to the train station. a little weird that the lights only come on when someone enters the hallway.
Stayed 3 nights in Sep 2023
Response from Virginie - Assistant Manager on 3 Oct 2023
Dear Valuable Guest,It was a pleasure to welcome you in our hotel during the Rugby World Cup.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

8/10 Good

Raul

Stayed 1 night in Sep 2023
Response from Virginie - Assistant Manager on 3 Oct 2023
Dear Valuable Guest,Thank you for taking the time to rate our hotel.We are glad you enjoyed your stay with us.Best regards,

4/10 Poor

Jane

Business traveller
For the price of the room £130.00 it was grim Won’t be back, tiny room, no kettle tray €20 deposit on the hairdryer for 1 hour Slept with suitcase on the bed nowhere else to put it
Stayed 1 night in Sep 2023
Response from Virginie - Assistant Manager on 3 Oct 2023
Dear Guest,We regret the size of the room was not convenient to you. Please be sure it matches with two stars hotels standards.Our Supérieurs Rooms are equiped with kettles and there is one available at the reception at any time.We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2023
Response from Virginie - Assistant Manager on 11 Sept 2023
Dear Valuable Guest,Thank you for staying in our hotel. We appreciate your feedback.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

2/10 Terrible

Sandra

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Elodie - Adjointe de Direction on 7 Aug 2023
Chère ClienteNous restons à votre disposition si vous souhaitez nous faire part de vos impressions sur votre séjour et sur notre établissement.Bien à vous,

6/10 Okay

Kiley

Travelled with family
We booked a triple for a family of three. It was exactly as shown in the photos, so no surprise really that it was a very small room. The corridor exiting the elevator had a pervasive terrible smell, like rotten garbage. The beds were fine but the bathroom had only 2 towels for 3 people. The shower had black mold growing in the tile grout and there was a smear of something thick and yellow on the bathroom door. This hotel is a budget pick that is convenient to The Part Dieu train station but it could really use a good cleaning.
Stayed 1 night in Aug 2023
Response from Elodie - Assistant manager on 7 Aug 2023
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We really care about the cleaning which is often mentioned positively in several reviews. We regret we were not vigilant enough during your stay. Please be sure we have reminded this point to our team.We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

4/10 Poor

Brittany

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Elodie - Assistant manager on 7 Aug 2023
Dear Guest, Thank you for staying in our hotel. We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
People at the desk were genuinely nice to me, instructions were clear and to the point. Key drop off was smooth. I mean, it ran as you would expect a proper hotel to run.
Stayed 1 night in Jun 2023
Response from Elodie - Adjointe de Direction on 5 Jul 2023
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

10/10 Excellent

Xuan, Durham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very small but adequate for a short stay. Near train station and nice, big shopping mall
Stayed 1 night in May 2023

6/10 Okay

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Elodie - Adjointe de Direction on 5 Jul 2023
Chère ClienteNous vous remercions pour votre retour, vos commentaires nous aident à nous améliorer. Nous sommes heureux que votre séjour vous ait satisfaitNous espérons vous revoir prochainement, Bien à vous,

8/10 Good

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, next to the train station and the bus stop to the city. The room was comfortable and clean. I really liked that they had amenities free for customer use such as an electric kettle and microwave placed in the common area.
Stayed 2 nights in Apr 2023
Response from Virginie - Assistant Manager on 24 May 2023
Dear Valuable Guest,We are delighted to read that you enjoyed your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

4/10 Poor

MJ

Stayed 1 night in Apr 2023
Response from Virginie - Adjointe de Direction on 9 Apr 2023
Chère Cliente, Cher Client,Nous regrettons que votre séjour chez nous ne vous ait pas donné entière satisfaction et espérons vous accueillir prochainement afin de vous prouver que notre qualité correspond à notre classement.Bien à vous,

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception spoke very good English which helped despite my best attempts to communicate in French. There is microwave in the lobby which is also handy. The room was also clean and comfortable and a good size. The bathroom was really good as well.
Stayed 1 night in Mar 2023
Response from Virginie - Assistant Manager on 12 Mar 2023
Dear Valuable Guest,Thank you for staying in our hotel. We really appreciate your feedback.Best regards,

4/10 Poor

Arthur

Travelled with partner
Disliked: Staff & service, amenities
Very small room, shower door missing (staff said many were missing and why did it bother us!!!). Two flimsy towels, one with a brownish stain, same for shower mat. Not much else except for a pack of Q-tips, a comb and a 500ml carton of water. Carton goblets leaked! The door to the washroom made a terrible noise when opening or closing, quite annoying during the night!j All in all, we were expecting more from a hotel that calls itself « Premiere classe » and at that price. We’ve had much better for less.
Stayed 2 nights in Oct 2022

2/10 Terrible

yang, danville

The room was extremely small. The breakfast food was very poor. Basically the hotel was the worst I had ever stayed.
Stayed 2 nights in Oct 2022
Response from Virginie - Assistant Manager on 18 Oct 2022
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We regret the size of the room was not convenient to you. Please be sure it matches with two stars hotels standards. We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean
This has to be the smallest hotel room I've ever stayed in. The room was very basic but clean with comfortable bed. Shower room again basic but clean with clean towels. If you are wanting somewhere to sleep for a couple of nights then this hotel is fine. Not if you are wanting a glass of wine on your balcony in the evening.
Stayed 2 nights in Sep 2022
Response from Elodie - Assistant manager on 8 Oct 2022
Dear Guest,Thank you for the time you spent to write your comment about your stay with us.We are hoping to see you again soon. Best regards,

6/10 Okay

Ibrahim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Elodie - Adjointe de Direction on 8 Oct 2022
Merci d'avoir séjourné dans notre établissement.Nous restons à votre disposition si vous souhaitez nous faire part de vos impressions sur votre séjour et sur notre établissement.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small with no amenities but it was clean. The bed was very comfortable. The breakfast was very good. Fresh fruit yogurt cheese ham juice good coffee and more. The service was also very good. Good choice.
Stayed 1 night in Sep 2022
Response from Virginie - Assistant Manager on 16 Sept 2022
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We are glad you enjoyed your stay with us, and especially our breakfast and the quality of bedding.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,

10/10 Excellent

Katherine, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and also available 24/7; room was clean, bed comfy, shower and bathroom modern and good. What more would I want?
Stayed 1 night in Aug 2022
Response from Elodie - Adjointe de direction on 19 Aug 2022
Dear Valuable Guest,We are delighted to read that you enjoyed your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Kind regards,

8/10 Good

Jon

Stayed 2 nights in Jul 2022
Response from Elodie - Adjointe de direction on 19 Aug 2022
Cher Client, Merci d’avoir pris le temps de noter notre établissement.Cordialement

10/10 Excellent

Margot

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Expectations were met, it was just what we were looking for. Close to areas of interest and quiet.
Stayed 1 night in Jul 2022
Response from Virginie - Assistant Manager on 23 Jul 2022
Dear Valuable Guest, Thank you for the time you spent to write your comment about your stay with us. We really hope having the pleasure to welcoming you back for your next visit in Lyon. Best regards,

8/10 Good

Enrico

Stayed 1 night in Jun 2022
Response from Elodie - Adjointe de direction on 14 Jul 2022
Cher Client, Nous sommes ravis de constater que vous avez apprécié votre séjour parmi nous et espérons vivement avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour sur Lyon.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon Gare Dieu hotel Premiere Classe
The room was on the small side, but it was clean, well air conditioned (essential for the 101F weather!) and the bed was cozy. The shower pressure was so so, and it did get loud sometimes from the neighbors and a concert outside, but it was quiet late at night.
Stayed 2 nights in Jun 2022

6/10 Okay

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Giacomo

Business traveller
Liked: Cleanliness, staff & service, amenities
Very close to the station and my appointment Smell
Stayed 1 night in Jun 2022
Response from Virginie - Assistant Manager on 17 Jul 2022
Dear Valuable Guest, Thank you for the time you spent to write your comment about your stay with us. We are hoping to see you again soon. Best regards,

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
The front desk staff went above and beyond what was necessary, amazing
Stayed 2 nights in May 2022
Response from Virginie - Assistant Manager on 17 Jul 2022
Dear Valuable Guest, Thank you for staying in our hotel. We appreciate your feedback. Best regards,

10/10 Excellent

Sarah

Stayed 1 night in May 2022
Response from Elodie - Adjointe de direction on 14 Jul 2022
Merci d'avoir séjourné dans notre établissement, nous apprécions votre retour. Bien à vous

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff; microwave in lobby--good on sundays when all the good restaurants are closed! small room but clean and can walk to part-dieu train station in about 5 minutes. otherwise, area around hotel is in the midst of construction and a bit boring
Stayed 2 nights in May 2022
Response from Virginie - Assistant Manager on 17 Jul 2022
Dear Valuable Guest, We are delighted to read that you enjoyed your stay with us. We really hope having the pleasure to welcoming you back for your next visit in Lyon. Best regards,

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Lyon
Great location walking distance from the train station approx 15 minutes. There was also a regular bus that came every 4-7 minutes to the train station if you didn’t want to walk. There were bikes outside the hotel that you could hire which we enjoyed and went to visit the zoo. There was a lot of restaurants and food choices close by to the hotel we went to a taco bar which is definitely worth the visit the portions were huge. Within the hotel there was also a vending machine for hot and cold drinks as well as sandwiches and pasta. There was a microwave that you could use too if you needed to heat something up. There was no kettle within the room which was a tad disappointing but we survived as there was a coffee machine downstairs. The breakfast was nice you were provided with an option of a croissant or a pain au chocolate upon entry, with toast and yogurts. There wasn’t any options of fruit apart from apples, there was Tropicana and hot drinks. It would have been nice to have the option of more pastries rather than just the one.
Stayed 2 nights in Apr 2022
Response from Virginie - Assistant Manager on 20 May 2022
Dear Valuable Guest, We are glad you enjoyed your stay with us and really hope having the pleasure to welcoming you back for your next visit in Lyon. Best regards,

4/10 Poor

Kwok Keong

Stayed 2 nights in May 2022
Response from Virginie - Assistant Manager on 20 May 2022
Dear Valuable Guest, We regret that your stay with us did not give you complete satisfaction. We stay at your disposal if you want to give us more details about your stay, and hope to welcome you soon to prove to you that our quality corresponds to our ranking. Best regards,

10/10 Excellent

Dridi

Stayed 1 night in Apr 2022
Response from Virginie - Assistant Manager on 18 May 2022
Dear Valuable Guest, Thank you for staying in our hotel. We appreciate your feedbacks. Best regards,