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Reviews of The Originals City, Hôtel Éclipse

3 out of 5
The Originals City, Hôtel Éclipse
25 Avenue Jean Jaures, Decines-Charpieu, Rhone

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 232 reviews" "
Rating 8 - Good. 89 out of 232 reviews" "
Rating 6 - Okay. 56 out of 232 reviews" "
Rating 4 - Poor. 25 out of 232 reviews" "
Rating 2 - Terrible. 9 out of 232 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Stayed 2 nights in Mar 2024

4/10 Poor

Benoit

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Will not go back
Climatisation cut for no raison. Rooms are very hot if it does not work. One staff to make breakfast and do the reception. Lots of thing are missing during breakfast. Random communication...
Stayed 8 nights in Jun 2023

8/10 Good

Charlie

Stayed 1 night in Apr 2022

10/10 Excellent

Donald John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was extremely hot and worse it was right next to a very busy road and the noise was horrible.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room on 1st floor was too hot 85 degrees F Small shower Nice staff
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Anthony

Disliked: Property conditions & facilities, room comfort
Try to find another
Very small room with smaller bathroom. No air conditioning and if you opened the window, you couldn’t get into the bathroom. Thankfully we were only ther for one night.
Stayed 1 night in Jun 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from la direction on 13 Feb 2018
Bonjour Monsieur, Nous sommes heureux que votre séjour se soit bien passé. Nous vous remercions d'avoir pris le temps de répondre à ce questionnaire qui nous aidera à améliorer notre service. Belle journée, La Direction

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Worth a stay!
Although the rooms are quite small, the WiFi unreliable and the place is devoid of any staff overnight, the friendliness, hospitality and first rate food make this one of my top 5 hotels in the area!
Stayed 3 nights in Jan 2018
Response from La direction on 15 Feb 2018
Bonjour Monsieur, Nous sommes heureux que votre séjour se soit bien passé. Nous vous remercions d'avoir pris le temps de répondre à ce questionnaire qui nous aidera à améliorer notre service. Belle journée, La Direction

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2017

2/10 Terrible

Graham, Wirral, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No show.
My information was to check in before 23.00 hours. I arrived at 22.20 to find the hotel locked and at that time of night, no easily available information as what to do. I then had to find another hotel having been travelling since 11.30 that morning. Never again.

8/10 Good

Sagan

Liked: Staff & service
Chair has staind looks like not clean.

10/10 Excellent

CHRISTIAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
établissement propre facile d'accès personnels sympas j'y retournerais
Stayed 1 night in Apr 2024

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Sophie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Très déçue !
une chambre plutôt confortable et propre malgré l'isolation phonique limitée. Par contre, j'ai été très fortement insatisfaite du service de restauration (1h pour être servie, sans saveur, ingrédients annoncés non servis, un petit dej triste et incomplet). En partant la personne m'applique une offre commerciale qui m'est ensuite retirée (prélèvement sur carte bancaire sans autorisation). Un hôtel n'est pas seulement un lit avec des draps, il faut que le reste suive !
Stayed 1 night in Jun 2023

8/10 Good

Magali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agréable
Hotel confortable, hotel choisi pour la proximite et l acces au groupama stadium. L hotel avait preparé un guide tres clair pour s y rendre (ligne de bus, ou est l arret de bus.. ), nous avons apprécié.
Stayed 1 night in Jun 2023

6/10 Okay

christine

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

PATRICK

Stayed 1 night in Jun 2023

6/10 Okay

jean francois

Disliked: Cleanliness, property conditions & facilities, room comfort
à éviter
hotel vetuste, salle de bains sale moisi, pas de boulloire ni bouteille d eau, pas de prise près du lit pour charge téléphone ou autre. Accueil passable, porte d'entrès verouillé à 15 h 00
Stayed 1 night in Jun 2023

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ras
Stayed 1 night in Jun 2023

10/10 Excellent

Ketty

Stayed 1 night in Jun 2023

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympathique et à l'écoute
Stayed 2 nights in Jun 2023

6/10 Okay

thierry

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Une Horreur. Impossible de rentrer le gardien de l'hôtel n'entend pas la sonnette. On a du téléphoner. Il fallait taper au carreau...curieux !!! comment pouvions nous le savoir ? L'ascenseur est en panne. On monte des escaliers vétustes et sales. La chambre sans climatisation car elle ne fonctionne pas. Il fait 30° dans la chambre. La toute petite fenêtrede 40 cm de large fait penser à une chambre borgne. On ouvre la fenêtre le bruit est effrayant avec des pétards sans arrêts allumés par un groupe de jeunes . Parking autos ... pas sécurisé ! La gardien me dit qu'il faut un Pac !! Je sais pas ce que cela est. Le parking sous terrain nous reste donc fermé. On a fuit c'était horrible.
Stayed 1 night in May 2023

6/10 Okay

Maher

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Top séjour
Stayed 1 night in Apr 2023

2/10 Terrible

Franck

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait. Grand calme Tout est Tres propre accueil parfait
Stayed 1 night in Mar 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Amandine

Stayed 1 night in Mar 2023

8/10 Good

mickael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

SARL

Stayed 1 night in Feb 2023

8/10 Good

Cécile

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2023

6/10 Okay

Fournier

Stayed 1 night in Feb 2023

10/10 Excellent

Saoud

Stayed 1 night in Jan 2023

10/10 Excellent

Mickael

Stayed 1 night in Jan 2023

10/10 Excellent

Marie france

Stayed 2 nights in Dec 2022

6/10 Okay

Aurélie

Travelled with partner
Liked: Staff & service
Près de tout transport Salle de bain médiocre douche salle et cabine cassée . Bruyant dans les couloirs

8/10 Good

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les lumières de Lyon entre soeurs
Hôtel confortable à 20 mn à pied d une station de métro qui vous mène 20mn plus tard à la place Bellecour à Lyon. D autre part il y a un centre commercial avec de nombreuses enseignes à 10 mn à pied de l hôtel
Stayed 2 nights in Dec 2022

4/10 Poor

Wassim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jai pas aimé

6/10 Okay

Meriem

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

6/10 Okay

Romain

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Cyril

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Attente très longue à l’accueil, pas d’eau la première nuit (sans être prévenue à notre arrivée) Petit dej machine à café en panne, peu de choix Chambre vétuste, bruillant Hôtel bien trop cher au vu des prestations bas de gamme !!
Stayed 2 nights in Nov 2022

4/10 Poor

JEROME

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

CATHERINE

Disliked: Staff & service, room comfort
Chambre très petite, et nous aurions aimé au moins de quoi faire un thé ou café car pas distributeur et restauration fermée le WE.
Stayed 1 night in Oct 2022

8/10 Good

Séverine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022