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Reviews of Rezeiky Hotel And Camp Luxor

2 out of 5
Rezeiky Hotel And Camp Luxor
Karnak Temple Street, East Bank, Luxor

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 69 reviews" "
Rating 8 - Good. 24 out of 69 reviews" "
Rating 6 - Okay. 9 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

8.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safety and clean
Stayed 3 nights in Mar 2024

8/10 Good

William

Travelled with partner
Liked: Staff & service
The staff are wonderful and very helpful. The rooms and facilities could use a refresh but the property grounds are a wonderful, secluded place to relax. Overrall a good place to stay for the price.

8/10 Good

Peter, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have very mixed feelings about the property. It was advertised as Hotel and Camp. I don't know what part of the property was camp, but it does have very nice yard in front of the hotel. There are two very clean pools. Very good breakfast was included and the restaurant on premises serves exceptional food very reasonably priced ($8 - $10). We were warned that they serve big dinner but as it turns out this was understatement. It was HUGE. Every order includes big bowl of soup, salad, huge side dish. We couldn't eat it all. The next day we ordered one portion and split it. It was enough for two of us. The location is very good, 5 minutes to the Corniche and in between Luxor and Kornak temples. You can see the Alley of the Sphynx from the bridge that is a few minutes from the hotel. The property has two entrances (metal gates) and it was a challenge for our driver to find them. The main gate is behind a gas station, and you can't see it if there are cars waiting in line. The room itself requires a lot of work. There was water damage on the walls, the small fridge provided was not hooked up and we wouldn't use it even if it worked. It was dirty and looked like somebody got rid of it and they picked it up.
Stayed 3 nights in Dec 2023

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall, this is a value-for-money option. I had a pleasant stay and good local Egyptian food for breakfast and dinner, along with hot water for the shower and a comfortable room. The staff is attentive and one of them (not sure if he is the owner of this accommodation) even gave me a lift to the bus station when I could not secure a Careem. There are a few lovely cats around the property that I enjoyed petting. It added a unique charm to the place. Cat lovers can consider visiting for this reason. The one area that could use improvement is the room's cleanliness.
Stayed 2 nights in Oct 2023
Response from yahia Marketing Manager on 28 Oct 2023
Dear our guestThank you for sharing your review. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition of the service, as well as the overall hotel facilities and it was a pleasure to have you as our guest. Thank you once again for taking the time to provide us with feedback on your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guestBest RegardsHotel Team

10/10 Excellent

Nur Ashikin

Liked: Cleanliness, staff & service, property conditions & facilities
Good owner
Stayed 2 nights in Jun 2023
Response from Yahia Hashem on 8 Jul 2023
Dear NurThank you for taking the time to provide your feedback and for choosing our hotel as your hotel of choice during your recent visit to LuxorI am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to our hotel Soon.Best RegardsHotel Team

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rezelky Hotel And Camp Luxor is located in a safe and quiet neighborhood within walking distance to the Karnak Temple, and, most importantly, next to the peaceful Nile River. After a 2-day stay in the noisy Giza area of the metropolis Cairo, the Rezelky hotel area feels like an oasis. The hotel owner personally served you at the morning meal table and was a likable person to say the least. Though the hotel is relatively old, for the service and location, I would recommend this hotel for its reasonable price and great location.
Stayed 2 nights in Apr 2023
Response from yahia Marketing Manager on 31 May 2023
Dear SirThank you for staying with Rezeiky Hotel and for sharing with us your feedback following your stay. We appreciate your comments and will gladly share this with our teams and staff. It is a pleasure that the Rezeiky Hotel was part of the success and enjoyment of your moment in LuxorWe look forward to welcoming you again soon.Kind regards,

10/10 Excellent

Irma Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and great price!
Very friendly staff and great price!
Stayed 2 nights in Mar 2023
Response from Yahia Hashem on 17 Mar 2023
Dear Our GuestThank you for sharing your review. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition of the service, as well as the overall hotel facilities and it was a pleasure to have you as our guest. Thank you once again for taking the time to provide us with feedback on your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guestBest RegardsHotel Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well situated and food and drinks were sensibly priced, The host was very friendly and the buffet bread was very good. Next time I am in Luxor I’ll stay here.
Stayed 2 nights in Feb 2023
Response from Yahia Hashem on 17 Mar 2023
Dear JohnWe very much appreciate your great comment regarding your stay in our hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best RegardsHotel Team

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Awesome food and friendly staff and atmosphere
Response from yahia Marketing Manager on 17 Jan 2023
Dear Sir,We very much appreciate your great comment regarding your stay in our hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards

10/10 Excellent

Laura, BELLEVUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and attentive, making sure that all of our needs were met. The hotel was clean and quiet, providing the perfect environment for a relaxing evening spent in front of the campfire. The food and service were both outstanding, with delicious meals and excellent service. Overall, I highly recommend this hotel to anyone looking for a cozy and relaxing stay.
Response from yahia Marketing Manager on 17 Jan 2023
Dear LauraThank you for sharing your review. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition of the service, as well as the overall hotel facilities and it was a pleasure to have you as our guest. Thank you once again for taking the time to provide us with feedback on your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guestBest Regards

6/10 Okay

Mithilesh

Disliked: Property conditions & facilities, room comfort
Food was great Service is hit or miss old building
If I start with the hits of the stay the food was great. Really good, specially the dinner even the breakfast was good. Now coming to the hotel it was a good building in its prime but now all the glory days over. The stay was freezing and the room was small. The hot water from tap was not working properly. The flow of water was bad. Service is a hot or miss. One day despite asking to clean the room the room was not cleaned. The owner and the other guys try to compensate with service offered and try to be nice but there are certain things which would still bother you.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

haitham

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good value for money
The camp is good value for money and near karnak but far from other attractions and the room is good, however the camp receives everyday groups of guests which are very noisy from early morning to after midnight, Mr. Elia the manager and his assistants are doing big efforts to use the place the best use.
Stayed 2 nights in Nov 2020
Response from Elie Rezeiky on 25 Dec 2020
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site and excellent staff and good price value
Stayed 2 nights in Mar 2020

6/10 Okay

Gautam

Travelled with group
good stay
overall ok... the wifi initially was not good..but the breakfst was good
Stayed 2 nights in Jan 2020
Response from yahia Hashem on 30 Jan 2020
Dear Our Guest Thank you for your Review we are very sorry for The wifi there is a problem in our Main Central for Our area and we will solve it Best Regards Rezeiky Hotel Team

10/10 Excellent

Saif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great Location and very friendly staff. Special thanks to Abudo, Yhia and mr Elia .
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be able to walk to all the sites on the East Side. Felt more connected with local culture.
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area and room. walking distance from karnak and luxor temple's.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a family
Excellent service. However, the location is about 20 to 25 minutes to the City Centre
Stayed 3 nights in Sep 2019
Response from Eie on 21 Sept 2019
Thanks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpful and unobtrusive staff, a nice little pool, excellent location for a walk or short taxi ride to Karnak and Luxor temples, the Luxor and mummification museums, and the ferry to the west bank
Stayed 5 nights in Jul 2019
Response from Elie on 9 Aug 2019
thanks alot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Elie The Owner on 22 Jul 2019
Thanks

6/10 Okay

BV

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It is good for price. But it needs cleaning improvements in the bathroom area. Bathtub and tile were not cleaned at all
Stayed 2 nights in Jul 2019
Response from Elie the Owner on 22 Jul 2019
thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything they were so supportive felt like home
Stayed 3 nights in Jun 2019
Response from Elie Owner on 22 Jun 2019
thanks a lot

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019
Response from Elie Owner on 15 Jun 2019
Thanks alot

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! 👌
It was really great to stay in this hotel. The room was comfortable and clean, the hotel has pool, restaurant (delicious food) and the location is excellent, It is close to the main touristic attractions. What I liked the most was the hotel staff <3, they made us feel like at home. Nice and kind people, always willing to help us. 100% recommended
Stayed 2 nights in May 2019
Response from Elie rezeiky owner on 29 May 2019
Thanks alot

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Elie Rezeiky on 25 Apr 2019
thanks

10/10 Excellent

Shweta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful with some extremely warm hospitality!
What do I say about this place! We absolutely loved this, and it was all down to the brilliant hospitality that the owner and the staff offered us! The place is located wonderfully, its pretty close to both Luxor & Karnak temples. It had ATM nearby, and some nice little shopping areas too (True local Egyptian places, and not the ones that quote in USD, to extract more money out of tourists). The room was okay too, nothing major to complain about. Nothing grand, but given the price you are paying, you seriously cannot be expecting 5 star level rooms. But what we loved the most, was the hospitality of the owner. They truly were amazing hosts to us, gave us great company for dinner, and talked to us about the local history of the place, and what all we should definitely see. And this was followed, with some brilliant, freshly made local food, that was so sumptuous! (Also, the freshly prepared food also gives you the option to choose between veg. & Non-Veg). By the time we finished the dinner, am pretty sure we'd gained a couple of kilos! Next morning we were offered another specially made breakfast, and needless to say, we thoroughly enjoyed that, while having another round of conversation with the owner. Our only regret? That we couldn't stay here longer! Thank you, Hotel Rezeiky, for hosting us! :)
Stayed 1 night in Mar 2019
Response from Elie the Owner on 17 Apr 2019
Thanks a lot for your words

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Although I often stay on the West Bank, this is my favorite place on the East Bank of Luxor. It may, at first sight, appear a little rough around the edges, it is after all a campground type place. That said, the rooms are very, very nice and the staff is excellent. They have strong management who attend to every detail and are always on site to look after guests and supervise things. I travel with a lot of gear and like the feeling that when I am here, all my stuff is safe. I don't have that feeling in other local economy hotels near the station in Luxor. It is also worth noting that they serve a very nice breakfast here. It comes complete with boiled egg or omelette, fruit, a little vegetables and some cheese. I highly recommend this place.
Stayed 2 nights in Dec 2018
Response from yahia on 1 Jan 2019
Dear our clients Thank you for your comment about our hotel, this our normal hospitality for all our guest our slogan in the hotel Enjoy your stay,feel at home and this our target Looking forward to see you again in your second home Best Regards

6/10 Okay

patricia

Liked: Staff & service, room comfort
OK for the money!
Good location walk-able to many places. Very old and needs some freshening up. Cleaning leaves a bit to desire,and had not been dusted or cleaned very well. The man who runs it is friendly and will help with anything you need. He brought a doctor to see my grandson at the room and cost only $25.WiFi is useless, get Vodafone!
Stayed 2 nights in Nov 2018
Response from yahia on 3 Jan 2019
Dear Mum Warm greetings from Rezeiky Hotel Luxor We not do any thing more for our client this our hospitality and role to care of our clients to have enjoyable stay Best Regards

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I've stayed at Rezeiky 2 times and both where good. The staff are very nice and helpful. The location is great, very close to Karnak temple.
Stayed 1 night in Sep 2018

6/10 Okay

William, Chiang Mai

Liked: Staff & service
The internet is very very slow and often doesn't work at all. There is no hot water. The pool is used to teach local children to swim but is available for guests also. The hotel is not near any markets or restaurants, but has its own restaurant area. There is no written menu but their chef will prepare Egyptian dishes for guests.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calm, safe place on East Bank with caring staff
As someone who stays in Egypt often, I was delighted to find such a nice place on the East Bank of Luxor. I usually stay on the West Bank, but this time was planning on just a short stopover on the way to Aswan. As soon as the gates swung open the night I arrived revealing well-kept grounds, pretty trees decorated with lights and kids playing in the swimming pool, I knew I had found an oasis of peace not far from the railway station and close to Karnak. I had wanted to avoid the small hotels near the train station and this place was perfect; just a very short ride from the downtown area where you can unwind in a very clean, comfortable room for an extremely affordable price. The staff were amazing and went out of their way to accommodate my every need. They were very attentive to suggestions and even improved the quality of the breakfast at my behest. Overall, a very nice stay with warm, caring people. I highly recommend this place and they deserve to get loads of business as they welcome people with open arms.
Stayed 1 night in Jun 2018
Response from Elie & Tony on 27 Jun 2018
Thanks for expressive words ,really it's Beautiful sentences Thanks

10/10 Excellent

Shueb, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Luxor
We read a lot of reviews before booking this. And I've got to say, I wasn't disappointed, not even close. Some people on here have complained that the hotel isn't good quality - well, that's because it's not a 5-star hotel! We had a very enjoyable 2-night stay at Rezeiky Hotel And Camp between 4-March-2018 to 6-March-2018. The large room was clean and comfortable and the staff were all very friendly and helpful. The Hotel could do with a little touch up here and there. The hotel's location is fantastic and very convenient for Karnak temple, Nile Cornish and Luxor City. Dinner was delicious and fabulous; The best Egyptian food I ate for the entire trip and certainly not to be missed. We took transport to airport pick-up at mid-night, the driver was waiting for us on the name on the board on arrival.(What a relief ) and visit to Luxor. Elie suggested us to hot air balloon as well and booked on reasonable price. Owners Elie & Tony are very friendly (especially Elie jam of a person). highly recommended, keep up the good work. Looking forward to our next visit.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived here it was refreshing to meet the nice kind manager. We found the hotel to me nice and relaxing as well as quite.
Stayed 2 nights in Nov 2017
Response from yahia hashem on 13 Dec 2017
Dear Our Guest Thank you very much for taking the time to share your feedback with us and other interested readers on Expedia.com We are very happy that we reached to your satisfaction about your stay in our Hotel and appreciate your comment about our Hotel to be flashing for us that we are on Serves and hospitality track and we are proud of your comment about us and hope we see you and your family the next time in our Rezeiky hotel .

4/10 Poor

Jhonathan, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El problema es que las camas tienen pelo y no están bien lavada si es que la lavan estaban manchada como si no la hubiesen cambiado fuman demasiado cigarro la abitacion a puro cigarro huele pedi un pollo en el restaurante del hotel y el pollo estaba medio frío pienso que era un pollo recalentado y no echo al momento de echo no lo recomendaría está muy viejo
Stayed 2 nights in May 2024

8/10 Good

RYO

Stayed 2 nights in Apr 2024

6/10 Okay

Makoto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフはとても親切で良かったです。 エアコン、冷蔵庫もあり設備は申し分ないです。清潔感はあるとは言えず、ドアも゙鍵がかかりにくい事は難点でした。 安さを考えると、仕方ないと思いました。
Stayed 1 night in Feb 2024

8/10 Good

Josee

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Yahia Hashem on 4 Dec 2023
Dear JoseeThank you for taking the time to provide your feedback and for choosing our hotel as your hotel of choice during your recent visit to LuxorI am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to our hotel Soon.Best RegardsHotel Team

10/10 Excellent

Iloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hebergement tres propre et calme, le personnel est tres acceuillant, je recommande
Stayed 2 nights in Oct 2023
Response from yahia Marketing Manager on 28 Oct 2023
Dear our guestThank you for taking the time to provide your feedback and for choosing our hotel as your hotel of choice during your recent visit to LuxorI am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to our hotel Soon.Best RegardsHotel Team

8/10 Good

TSUBASA

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from yahia Marketing Manager on 28 Oct 2023
Dear Thank you indeed for your kind comments on Expedia site about your recent stay with it and us was our honor to have you as our guest. I am very proud to read that the service & facilities at our hotel exceeded your expectations. Your feedback about the team members has been conveyed to them and they are so happy to know that their efforts have ended up to your entire satisfaction. Looking forward to welcoming you again to “your home away from home”, in Egypt.Best RegardsHotel Team

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Foi ótima! a localização é boa, perto do centro, o café da manhã é ótimo e os funcionários são muito simpáticos e atenciosos.
Stayed 3 nights in Sep 2023
Response from yahia Marketing Manager on 5 Oct 2023
Dear Thank you for taking the time to provide your feedback and for choosing our hotel as your hotel of choice during your recent visit to LuxorI am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to our hotel Soon.Best Regards

10/10 Excellent

Noemi Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéal, un mot pour décrire la convivialité.
Je recommande sans hésitation, gentillesse, courtoisie, sympathie toujours à l'écoute.Emplacement idéal pour visiter Luxor.
Stayed 4 nights in Sep 2023
Response from yahia Marketing Manager on 5 Oct 2023
Dear NoemiThank you for sharing your review. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition of the service, as well as the overall hotel facilities and it was a pleasure to have you as our guest. Thank you once again for taking the time to provide us with feedback on your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guestBest Regards

4/10 Poor

jean pierre

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fatigués d'une journée de taxi, nous avons été accueillis convenablement avec proposition de dîner, raisonnable mais cher pour ce que c'est. - - -Nous avons été placés dans une chambre à l'écart très loin de l'entrée mais malheureusement impossible d'y séjourner car on y cumulait les problèmes : odeur de peinture fraîche qui donne mal à la tête, bruit de perceuse à côté (ils rénovent une partie de l'hôtel), pas d'eau chaude, douche qui délivre un petit filet d'eau pas plus, trappe à côté du lit qui s'ouvre avec de l'air chaud qui se diffuse dans la chambre... Après changement de chambre, c'était un peu mieux mais à cause de la mauvaise isolation, on entendait trop de bruit de l'extérieur, impossible de dormir avant 1h du matin... La chambre est vieille et a besoin d'un bon coup de rénovation! La salle de bain pareil avec un pommeau de douche plein de calcaire donc pas de jet diffus et de l'eau chaude capricieuse... La literie est bonne mais surtout ne pas regarder l'état des matelas ou des oreillers! Petit déjeuner tout à fait banal, on est loin de se régaler! C'est notre pire expérience en Egypte! +++Le seul point positif est la sympathie du personnel, surtout le patron et la dame de l'accueil le matin, plein d'attentions et ils nous ont arrangé les excursions même s'ils prennent cher! Le jeune chauffeur de taxi que nous avons eu était particulièrement sympa! Hôtel très petit budget plutôt familial pour les locaux et à fuir en tant que touristes!
Stayed 4 nights in Aug 2023
Response from Hotel Team on 11 Sept 2023
Dear JeanThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At our hotel we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Now we have finished our renovations, Please consider staying with us again so that we can have another chance to provide you with superior service.Best RegardsHotel Team

8/10 Good

baptiste

Travelled with family
Liked: Staff & service
Très bon rapport qualité prix. La piscine fait parfois piscine communale avec des cours de natation. L'hôtel est un peu vétuste mais ils font tout pour qu'il reste dans un bon état.
Stayed 7 nights in May 2023
Response from yahia Marketing Manager on 31 May 2023
Dear our guest Thank you for sharing your review. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition of the service, as well as the overall hotel facilities and it was a pleasure to have you as our guest. Thank you once again for taking the time to provide us with feedback on your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guestBest RegardsHotel Team

4/10 Poor

MARIA DE LOURDES

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel antiguo y en mal estado
El hotel es demasiado antiguo y nada funciona correctamente , además lo utilizan como escuela de natación y lugar de eventos , lo correcto sería que renovaran o que dejaran de funcionar como hotel si es que van a realizar otras actividades
Stayed 2 nights in May 2023
Response from yahia Marketing Manager on 31 May 2023
Dear Maria Thank you for completing the survey regarding your recent stay at our property. Your comfortable is very important to us, and we value your feedback. By telling us what you liked and you did not like about your stay , you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our Hotel.

10/10 Excellent

LUIS DARIEL

Stayed 4 nights in Apr 2023
Response from yahia Marketing Manager on 31 May 2023
Thank you very much

8/10 Good

Andreas, Hamburg

Liked: Staff & service
Disliked: Property conditions & facilities
Ein einfaches Hotel. Gutes Bett, ruhig, Frühstück ist gut und viel. Warmes Wasser. Sauberkeit normal. Älters Hotel. Man sieht das die besten Jahre schon länger vorbei sind. Mann sieht es überall. Die Lage ist Top für die Sehenswürdigkeiten auf der Eastbank gut zu Fuß zu erreichen. Wem einfach genug ist, dann ist es eine Empfehlung. Freundliche Gastgeber.

8/10 Good

Verified traveller

Zentral und trotzdem ruhig, Pool und Pflanzen, freundliches Personal, komfortables Zimmer. Preiswer und gut
Stayed 5 nights in Apr 2021

8/10 Good

GEORGES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020