Dear Alice,Thank you for taking the time to share your review.We are pleased to hear that you found most of our team friendly and professional and that our lobby games added enjoyment to your group's experience.Please be assured that we strive to provide well-maintained accommodations, and what you experienced does not reflect our standards. Regarding the air conditioning system, it is designed to ensure a comfortable temperature while being environmentally conscious, and we regret that it did not meet your expectations. While our windows are indeed secured for safety reasons we do offer rooms where the windows can be partially opened upon request. We also note your comments on the breakfast experience and apologize if the service did not reflect the high standards we aim to uphold.Regarding the parking, we understand that the cost can be a concern, however, we do offer packages that include room, breakfast, and parking for optimal convenience and budget control.We hope that you will reconsider and visit us in the future.Kind regards,Sonia AURIOL, General Manager

Dear Lew,Thank you for your feedback following your stay at Novotel Luxembourg Centre.We are thrilled to hear that you found our hotel to be in impeccable condition and that the cleanliness of our rooms met your high expectations. Our team is also delighted that the service provided during your stay left a positive impression.Our guests' comfort and satisfaction are of utmost importance, and it is heartening to see these efforts reflected in your experience.We eagerly await the opportunity to welcome you back for another enjoyable visit.Warm regards,Sonia AURIOL, General Manager

Dear Enrique,We are delighted to read your review and thank you for taking the time to publish your comments.We are thrilled that the cleanliness of our rooms, the condition of our hotel, our location and the service provided by our team met your expectations and contributed to a positive experience during your stay. It's gratifying to know these elements enhanced your visit to Luxembourg.We hope to welcome you back to Novotel Luxembourg Centre in the near future.Warm regards,Sonia AURIOL, General Manager

Dear Matthew,Thank you for your feedback following your stay at Novotel Luxembourg Centre.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia AURIOL, General Manager

Sehr geehrter Susanne,haben Sie vielen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie mit Ihrem Aufenthalt im Novotel Luxembourg Centre rundum zufrieden waren und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Sonia AURIOL, Hoteldirektorin

Dear David,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Cher David,Merci d'avoir pris le temps de partager votre expérience suite à votre séjour au Novotel Luxembourg Centre.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de notre service et la propreté de votre chambre.Nous espérons vous revoir bientôt.Bien à vous,Sonia Zaied, Directrice générale

Cher Thomas,Merci d'avoir pris le temps de partager votre expérience suite à votre séjour au Novotel Luxembourg Centre.Nous sommes heureux que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous accueillir à nouveau pour une expérience toujours de qualité. Bien à vous,Sonia Zaied, Directrice générale

Chère Melissa,Merci pour la rédaction de cet aimable commentaire sur le Novotel Luxembourg Centre.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de notre service et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Sonia Zaied, Directrice générale

Dear David,Thank you for taking the time to review your stay at Novotel Luxembourg Centre.Regarding the hot water shortage and stains on the carpet, we take these matters seriously and regularly conduct maintenance to ensure our facilities meet the high standards expected by our guests. We also strive for impeccable cleanliness and will look into the concerns you've raised to address them appropriately. We regret to hear about the issues with the TV channels and assure you that we usually provide a wide array of news channels for our guests' convenience.We all hope to welcome you back in the future.Best wishes,Sonia Zaied, General Manager

Cher Hôte,Merci pour cette excellente appréciation suite à votre séjour au Novotel Luxembourg Centre.C'est un plaisir de lire que vous avez apprécié votre séjour et le confort de la chambre en particulier.Nous attendons votre prochaine visite avec impatience.Bien à vous,Sonia Zaied, Directrice générale

Chère Monique,Merci pour ce retour positif sur notre Novotel Luxembourg Centre.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir bientôt et vous souhaitons une bonne année !Bien à vous,Sonia Zaied, Directrice générale

Chère Eun Mee,Merci pour ce retour positif sur notre Novotel Luxembourg Centre.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Ce sera un plaisir de de vous recevoir une fois de plus et nous vous souhaitons une bonne année ! Bien à vous,Sonia Zaied, Directrice générale

Dear Tracey,We thank you for taking the time to review your time at Novotel Luxembourg Centre.We do our best to ensure that guests feel welcome and it is very rewarding to know that you enjoyed your stay.We hope you will return for another memorable stay.Best wishes,Sonia Zaied, General Manager

Dear Alina,We're thrilled to hear you enjoyed your stay at Novotel Luxembourg Centre.Thank you for highlighting our impeccable room cleanliness; our team works diligently to ensure a spotless environment for our guests. We're also delighted that the condition of our hotel met your expectations, reflecting our recent renovations for a modern and comfortable experience.Furthermore, it's wonderful to know that our room amenities contributed to a memorable stay, with our refurbished rooms offering the comfort and convenience you deserve.We look forward to the opportunity to welcome you back in the future.Warm regards,Sonia Zaied, General Manager

Dear Karina,Thank you for taking the time to review your time at Novotel Luxembourg Centre.We are thrilled to hear that our breakfast selection met your expectations, with a variety of dining options available until 11am on weekends for a leisurely start to the day. It's also great to know our location was convenient for your travel needs, with easy access to the airport bus stop just around the corner.We look forward to welcoming you back on a future visit.Kind regards,

Chère Zahira,Merci pour la rédaction de cet aimable commentaire sur le Novotel Luxembourg Centre.C'est une joie de lire que vous avez apprécié le confort et la propreté de votre chambre. La satisfaction de nos clients est notre plus grande source de motivation.Au plaisir de vous recevoir à nouveau,Sonia Zaied, Directrice générale

Dear Terry,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are thrilled to hear that you found our hotel clean, spacious, and our team friendly. It's great to know that we could impress you with our services and facilities. Our team works hard to maintain high standards of cleanliness and hospitality, and your kind words are truly appreciated.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,

Cher Richard,Merci pour cet excellent retour suite à votre séjour au Novotel Luxembourg Centre.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement,Sonia Zaied, Directrice générale

Dear Maria,Thank you for taking the time to review your time at Novotel Luxembourg Centre.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Sonia Zaied, General Manager

Dear Melissa,Thank you for taking the time to review your time at Novotel Luxembourg Centre.We are delighted to hear that you enjoyed our convenient location, allowing you to easily explore Luxembourg City and its attractions on foot.We appreciate your kind words about the cleanliness of our hotel, the condition of our facilities, and the excellent service provided by our staff. Your satisfaction is our top priority, and we are glad to have met your expectations.We hope to see you again soon.Kind regards,

Cher Thomas,Merci d'avoir pris le temps de partager votre expérience suite à votre séjour au Novotel Luxembourg Centre.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir très prochainement,Sonia Zaied, Directrice générale

Dear Denise,Thank you for sharing your review of your stay at Novotel Luxembourg Centre.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope that you will visit us again in the future. Kind regards,Sonia Zaied, General Manager

Dear Guest,Thank you for reviewing your recent stay at Novotel Luxembourg Centre.We are thrilled to know that you found our hotel to be in excellent condition and appreciated the cleanliness of your room. Our team takes great pride in providing exceptional service, and it is rewarding to hear that we met your expectations in this regard. We also appreciate your positive feedback on the comfort of your room.We look forward to welcoming you back. Kind regards,Sonia Zaied, General Manager

Dear Natalia,Thank you for sharing your review of your stay at Novotel Luxembourg Centre.We are thrilled to hear that you found our service to be excellent. Our staff takes great pride in providing exceptional service to our guests, and we will be sure to pass along your kind words.We look forward to welcoming you back on a future occasion.Best regards,

Dear Guest,Thank you for reviewing your recent stay at Novotel Luxembourg Centre.We are thrilled to hear that you enjoyed our convenient location and well-serviced rooms. It's great to know that our breakfast selection met your expectations and contributed to a pleasant stay. Your recommendation and desire to return are truly appreciated.We look forward to welcoming you back in the future. Best regards,Sonia Zaied, General Manager

Dear Fernando,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Dear Eric,We thank you for your feedback following your stay at Novotel Luxembourg Centre.We are delighted to hear that you found our hotel comfortable and our staff excellent. Our team is dedicated to providing the best service to our guests, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back.Best wishes,

Dear Don,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are delighted to hear that you found our team friendly and helpful, and that the check-in and check-out procedures were efficient. It's also great to know that you enjoyed the cleanliness and comfort of your room, as well as our restaurant and daily breakfast offerings.We appreciate your feedback regarding the room size and its suitability for two people. Our rooms are designed to accommodate up to 2 adults and 2 children or 3 adults comfortably, but we understand that preferences may vary. We hope that this did not detract from your overall experience and that you were able to make the most of our central location for exploring Luxembourg City on foot.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,

Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you had a pleasurable stay and appreciated our friendly and helpful staff. Your kind words mean a lot to us.We apologize if the Ananas dessert and Mojito cocktail did not meet your expectations. We will share your feedback with our team to ensure we continue to improve our offerings. Thank you for your recommendation and we hope to have the opportunity to welcome you back in the future.We hope to welcome you back on another stay.Best wishes,

Dear Jim,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are really pleased we met your expectations.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Dear Russell,Thank you for sharing your review of your stay at Novotel Luxembourg Centre.We are thrilled to hear that our staff made such a positive impression on you and that you would choose to stay with us again. Our team always strives to provide exceptional service to ensure our guests have a memorable stay.We appreciate your kind words about the cleanliness of our hotel, the condition of the facilities, and the amenities provided in your room. We take great pride in maintaining a high standard of cleanliness and comfort for our guests.We look forward to welcoming you again. Best regards,

Dear Guest,Thank you for reviewing your recent stay at Novotel Luxembourg Centre.We are really pleased we met your expectations.We look forward to welcoming you back. Best wishes,Sonia Zaied, General Manager

Dear Cristina,Thank you for taking the time to review your time at Novotel Luxembourg Centre.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,Sonia Zaied, General Manager

Dear James,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back to our hotel.Best wishes,Sonia Zaied, General Manager

Dear Stevenjohn,Thank you for taking the time to share your experience with us.We are delighted to hear that you found our hotel clean and our team friendly. Our location, a short walk from the town centre, allows our guests to easily explore the historical attractions of Luxembourg city.We look forward to welcoming you back in the future. Best regards,Sonia Zaied, General Manager

Dear Hirose, Thank you for taking the time to share your feedback with us.We are very sorry to hear about your experience with the cleanliness of the room and the unpleasant smell from the blanket. Our hotel prides itself on maintaining high standards of cleanliness, and we have a daily housekeeping service to ensure our guests' comfort. We apologize for any inconvenience this may have caused during your stay.Please know that we take your feedback seriously and will address this issue with our housekeeping team to prevent any future occurrences. In regards to the service and staff behavior, we would really appreciate more details so we may best address the issue with the staff concerned. Please feel free to contact us directly by e-mail, as we would love to find a reslotion for the inconvenience that your faced. Kindest Regards,

Dear Skye,Thank you for sharing your review of your stay at Novotel Luxembourg Centre.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Sonia Zaied, General Manager

Dear Cesar,Thank you for taking the time to share your experience at Novotel Luxembourg Centre, Luxembourg CityWe are delighted to hear that you appreciated the cleanliness of our hotel. Our team works hard to maintain high standards of cleanliness and hygiene for our guests' comfort.We look forward to your next visit. Best regards,Sonia Zaied, General Manager

Dear Erika,Thank you for sharing your experience of your time at Novotel Luxembourg Centre.We are delighted to hear that you found our property lovely and appreciated the cleanliness of your room and the great bar. Our team takes pride in providing excellent service to our guests, and it's wonderful to know that it made a positive impact on your stay.We understand that the location might not have been ideal for you, but we are glad that you were able to take advantage of the free public transport in Luxembourg to explore the city. As for the breakfast, we continuously strive to improve our offerings and will take your feedback into consideration for future improvements.We hope to welcome you back soon.Best wishes,

Dear Deniz,Thank you for taking the time to share your positive experience at Novotel Luxembourg Centre.We are delighted to hear that you thoroughly enjoyed your stay with us and to know that you appreciated our convenient location. Our hotel is indeed situated near the city centre, making it easy for our guests to explore the historical and cultural attractions of Luxembourg.We look forward to welcoming you back for another enjoyable stay.Best regards,Sonia Zaied, General Manager

Dear Jonas,Thank you for your feedback following your stay at Novotel Luxembourg Centre.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Dear Nilesh,Thank you for taking the time to share your opinion of your recent stay at Novotel Luxembourg Centre.We regret to hear that you had difficulty finding us, our team are always on hand to assist with directions on how to reach our parking.We understand your concerns about the missing iron and ironing board in your room. Please know that these items are available upon request at the reception. As for the water, we provide one complimentary bottle of water per stay for all rooms, and our Superior and Executive rooms include additional beverages in the minibar. We strive to provide a personalized experience for all our guests and will take your feedback into account to ensure we better meet your expectations in future.We look forward to welcoming you back in the future. Best regards,Sonia Zaied, General Manager

Dear Johan,Thank you for sharing your experience.We are glad to hear that you appreciated our high standards and the service provided by our team. However, we are sorry if you found our location, a 15-minute walk from the main attractions of Luxembourg, not as handy as you would have liked.As for the parking, we understand that it may seem expensive, but it is a public facility and we do not have control over the pricing. Meanwhile, there are also alternative options in the surrounding streets if preferred. We recommend considering our packages that include room, breakfast, and parking for a more budget-friendly option during your next stay.We hope to have the opportunity to welcome you back soon. Best regards,Sonia Zaied, General Manager

Dear Matthew,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Dear Anthony,Thank you for your feedback following your stay at Novotel Luxembourg Centre.It's great to know you had an enjoyable stay and appreciated our convenient location, an ideal starting point for visiting the city using the transport options on our doorstep.We look forward to welcoming you back to Novotel Luxembourg Centre.Best wishes,Sonia Zaied, General Manager

Dear Joan,Thank you for taking the time to review your time at Novotel Luxembourg Centre.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Sonia Zaied, General Manager

Dear Jonathan,Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre.We are glad you had an enjoyable stay. Our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Best wishes,Sonia Zaied, General Manager