Free WiFi, bed sheets

Reviews of Motel 6 Luling, LA

2 out of 5
Motel 6 Luling, LA
12215 Highway 90, Luling, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 150 reviews" "
Rating 8 - Good. 55 out of 150 reviews" "
Rating 6 - Okay. 23 out of 150 reviews" "
Rating 4 - Poor. 9 out of 150 reviews" "
Rating 2 - Terrible. 9 out of 150 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Beldon

Business traveller
Disliked: Staff & service, property conditions & facilities
Front desk was not manned at all after midnight until I left at 6 am. Toilet wax ring leaking constantly,standing water on floor. Front desk attendant not available, and much noise and partying in the parking lot all night long.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 6 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Shannon

Travelled with pets, Travelled with group
Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Shannon,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Esequiel

Stayed 4 nights in Feb 2024

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Ivan

Business traveller
Disliked: Staff & service
Stayed 5 nights in Sep 2023

8/10 Good

Robart E

Stayed 1 night in Aug 2023

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didnt leave the light on, nor the AC.
Contrary to other reviews, this location is at least 30 mins / 25+ miles away from key locations. Other units terribly loud but I did not fear for my life nor did my car suffer any damage. Room smelled terribly of cigarettes and there were cigarette burns all over. Had to administer copious amounts of Febreeze. Pillowcases and towels had numerous stains. Exchanged for ones with fewer stains. Got a pillow from Walmart to use. Booked later and thus could not cancel reservation. Dont book your room via hotels.com unless you can inspect it prior to 630P of your first night. Our accidental reservation at the wrong location could not be changed. Cleaning service showed up once during 4 night stay. Had to ask for toilet paper as it was not provided by cleaning service. Loads of bugs as unit was on first floor and door threshold and jambs not flush. Fortunately no bed bugs. This location needs serious work. Bring sanitary items, your own towels / pillows, Febreeze, and extra toilet paper if you plan on staying.
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023

8/10 Good

Adrian

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet Friendly and Quick to work
Stayed 4 nights in Jun 2023

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good off the main path hotel
Only stayed one night but the room was spacious and clean. Would probably stay here again due to its relatively closeness to NOLA.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Jeremy, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Jamielynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We stay here often, the rooms are always very clean and comfortable
Stayed 1 night in Jun 2023
Response from Nancy Y. on 15 Jun 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Things are fairly close by. This is by far the best hotel around here .
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Damon, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower. Nicest place in the area. Hands down.
Stayed 1 night in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Trenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 25 Jan 2023
Hi Trenee,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Response from Brand Experience Team on 25 Jan 2023
Hi Thomas,Thank you for the excellent review!Lilith#Team6

10/10 Excellent

Trinette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Response from Brand Experience Team on 25 Jan 2023
Hi Trinette,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

8/10 Good

Paul

Stayed 3 nights in Dec 2022
Response from Brand Experience Team on 25 Jan 2023
Hi Paul,Thank you for positivley rating your stay!Lilith#Team6

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
feedback
The stay was pleasent, only somplaint was that the toilet needed some work as it was loose.
Stayed 3 nights in Jul 2022
Response from Brand Experience Team on 18 Jul 2022
Hi Susan, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
last minute reservations honored ... okay evening
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 18 Jul 2022
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room, comfortable bed & great staff.
Stayed 1 night in May 2021
Response from Brand Experience Team on 18 Jul 2022
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 day stay no room cleaning. Room has a bad smell.
Stayed 3 nights in May 2021
Response from Brand Experience Team on 18 Jul 2022
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Nancy Y. on 30 Nov 2020
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sad
They said i couldnt get a room there because some strange reason that could not be explained
Stayed 1 night in Aug 2020

6/10 Okay

Darlyn

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They did not provide even the simple things like a soap dish near the bathroom sink.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Over charged and i didnt even stay there. Call cancelled and still they charged me.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

St, Cleveland ms

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room was clean the tub was white the area was quite I will just tell them to keep up the good work
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and easy to drive to downtown New Orleans
Stayed 7 nights in Feb 2020

8/10 Good

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the area was quiet but the bed was terrible.
Stayed 1 night in Feb 2020

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 Jul 2022
Hi Bonita, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

Gayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Mike, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was neat and tidy, handy to shops and eats!...quiet area!
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Nancy Y. on 26 Aug 2019
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from Nancy Y. on 26 Aug 2019
Thank you for the positive rating!! Nancy Y. #Team6

2/10 Terrible

Verified traveller

Disliked: Staff & service
I didn't like anything about this place! It smell horrible. No one was there when we got there.So we came back to ck inn which was a late ck inn..so we just stayed the one night.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the customer service we received from the intake receptionist.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in the room bed bugs all over ac hot water out bed bugs i repeat no hot water and bed bugs
Stayed 1 night in Jul 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in May 2019