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Reviews of DAYAL GATEWAY

3 out of 5
DAYAL GATEWAY
Kisan Bazar, Vibhuti Khand Gomti Nagar, Lucknow, UP

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

alan

Liked: Cleanliness
Disliked: Property conditions & facilities
Wrong place at the wrong time.They had two parties on the first night,the music so loud dust came down from the ceiling.The following day building work was being carried out which again was noisy.
Stayed 2 nights in Oct 2023
Response from Jatin Jaura (RDM) on 23 Oct 2023
Dear Mr. Alan,Please accept my sincere apologies for the experience during your recent stay. We take great pride in the quality of product and service that we offer to our valuable patrons however, in this case we seem to have fallen below your expectations. The issues raised by you have been addressed to all concerned for corrective course of action. I have shared your generous feedback to our management and we are looking forward to work on the areas. Request you to please treat this as an aberration to our high standards. Thank you for taking your valuable time for bringing this to our attention. Assuring you of our best service and attention at all time. We look forward to welcome you back to regain your trust with us.

2/10 Terrible

Anand Kumar, Dubai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 4 nights in Oct 2023
Response from Jatin Jaura (RDM) on 23 Oct 2023
Dear Mr. Kumar,Please accept my sincere apologies for the experience during your recent stay. We take great pride in the quality of product and service that we offer to our valuable patrons however, in this case we seem to have fallen below your expectations. We would like to know the area of concern where you have below average experience. The issues raised by you will be addressed to all concerned for corrective course of action. We will share your generous feedback to our management and we are looking forward to work on the areas. Request you to please treat this as an aberration to our high standards. Thank you for taking your valuable time for bringing this to our attention. Assuring you of our best service and attention at all time. We look forward to welcome you back to regain your trust with us. T

10/10 Excellent

Yamini

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I booked this hotel for my parents. They were very happy with everything about their stay. The rooms were spacious and comfortable. Service was pretty good. They would happily stay here again!
Response from Nikhil on 12 Apr 2023
Thank you Yamini for your kind words of appreciation. Look forward to your next stay with us

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nikhil on 12 Apr 2023
Thank you

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Nikhil on 12 Apr 2023
Thank you