Lučany nad Nisou Hotels

"Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over...

"Perfect for families with kids - playground and pools included museum. Kitchen and breakfast perfect as well - we enjoyed a lot "

"We had a nice stay. Thank you."

"Sauber, gemütlich, familier"

"We enjoyed our stay. The receptionist was very kind. Breakfast very good choice and tasty. Nice pool and apartments are very nicely furnished. definitely recommend this resort. "

"Friendly and professional staff. Breakfast was satisfactory though should have plenty of choices for a 4-star hotel. The hotel is a little bit far from the center. Swimming pool and wellness available for free until 12pm, after that for a charge."

"Very good…. "

"Small hotel with not comfortable beds… i order rooms for 4 and got only three beds. Everything has been solved. Cleanings service unfortunately not available over weekend. Perfect wellness in next doors "

"Very friendly staff, great for families as play rooms on site, clean rooms. Highly recommended"

"The hotel is badly run. People there have no idea how to manage staff or handle difficult situations. We have paid for a stay in a reportedly prestigous 4* hotel. When we arrived there was no internet, on the next day there was no electricity, then on the third day elevators broke and we had to carry everything from 7th floor to the ground floor. And then the day before we were leaving there was no water so we could not take a shower after a long day of skiing, or make a coffee. Throughout our...

"Highly recommended! Very friendly and highly service oriented people, looking for the well being of the customer, real TOP. Rooms and hotel as such, restaurant and outside area in a nice and well maintained shape, we liked it very much. Also the one Sauna is also quite OK. Will book again when we are planning to be in that region. "

"Great views overlooking a valley and mountains. Nice wellness area, spa and pool incl in the price and additional for saunas and massage. ATM on the outside of the building. Ski shuttle incl to the slopes. One slope close by. **** Over all a very nice experience"

"Easy location. Water switched between hot and ice cold at all times of the day, and internet was horrible."