Exterior

Reviews of Best Western Plus Lubbock Windsor Inn

2.5 out of 5
Best Western Plus Lubbock Windsor Inn
5410 Interstate 27, Lubbock, TX

Reviews

7.2

Good

Rating 10 - Excellent. 243 out of 826 reviews" "
Rating 8 - Good. 262 out of 826 reviews" "
Rating 6 - Okay. 132 out of 826 reviews" "
Rating 4 - Poor. 91 out of 826 reviews" "
Rating 2 - Terrible. 98 out of 826 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel located right off main road--easy on and off property. Couldn't get volume to work on tv first day, and the shower was difficult to turn on. Also a small trash can would've been nice to have in main room. Other than those few comments the hotel was very nice and staff was friendly and helpful. Breafast area was nice, clean and had a great assortment of breakfast foods.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Barbara, Thank you for sharing your feedback with us. We appreciate your kind words about our convenient location and friendly staff. Your comments have been noted, and we will address them accordingly. We're glad you enjoyed the breakfast area and had a pleasant stay overall.

10/10 Excellent

Caytlinn

Stayed 1 night in May 2024
Response from Sophia CSR on 18 May 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Virginia,We are thrilled to hear that you had an enjoyable stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon!

8/10 Good

Juana

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Juana,We are delighted to hear you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super easy to work with when I checked in. Located right off the highway and close to several dining options - all very convenient and accessible.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 3 May 2024
Dear Guest,We're glad to hear that your check-in experience was smooth and that you found our location convenient with easy access to dining options. Thank you for your positive feedback, and we hope you enjoy your stay with us!

6/10 Okay

Mark

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Mark,We appreciate you choosing to stay with us and hope you had an enjoyable experience. If there were any concerns during your stay, please feel free to contact us directly so we can address them promptly.

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Dear Dylan,Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience!

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
Over all, a nice stay
Stayed 2 nights in Jan 2024
Response from Manager on 14 Mar 2024
Dear Gabriel,Thank you very much for choosing to stay with us and for your very kind review. We are delighted that you enjoyed your stay with us. We are fortunate to have a great team that works round the clock to serve its guests with the comfort they deserve. We look forward to your next visit!

2/10 Terrible

yvonne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 5 Feb 2024
Dear yvonne,We are truly sorry to hear about your unsatisfactory experience. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your input and hope to have the opportunity to better meet your expectations in the future!

6/10 Okay

Jesse

Disliked: Staff & service, property conditions & facilities
Pool didn’t work nor did tv
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Dear Jesse,We appreciate your feedback and apologize for the inconvenience during your stay. We are addressing the issues with the pool and TV to ensure a better experience for our guests. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for bringing these concerns to our attention.

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Dear Lex,Thank you so much for your outstanding 5 star rating! We are thrilled to hear that you had such a positive experience with our services. Your feedback is incredibly valuable to us, and we are delighted to know that we were able to meet and exceed your expectations. We appreciate your support and look forward to provide you with another superior stay whenever your travel brings you to this side!

10/10 Excellent

Genovevo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hi Genovevo,Thank you so much for the five star rating! We are thrilled to hear that you had such a positive experience. Your feedback is invaluable to us, and we are delighted that our services met your expectations. We appreciate your support and look forward to serving you again in the future!

10/10 Excellent

Genovevo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hi Genovevo,Thank you so much for the five star rating! We are thrilled to hear that you had such a positive experience. Your feedback is invaluable to us, and we are delighted that our services met your expectations. We appreciate your support and look forward to serving you again in the future!

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice. They were quick and prompt for my check in and check out. The area had a smell of body odor, but the next morning it didn't smell. It is a college town, and not too far from farming so that may attribute to the smell. I know Dalhart, TX is big in dairies and that is the smell you get when you stay there.
Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Hello Patrick, Thank you for taking the time to share your feedback with us. We're glad to hear that our staff provided you with quick and efficient service during your check-in and check-out process. It's worth noting that our hotel is located in a college town and near farming areas, which can occasionally lead to different scents in the air. We appreciate your understanding and hope this didn't significantly impact your stay. We hope to welcome you back in the future for an even more enjoyable experience.

10/10 Excellent

David, Rowlett

Travelled with partner
Liked: Amenities
Good property, smooth, no complaints
Stayed 1 night in Oct 2023
Response from Manager on 18 Dec 2023
Dear David,Thank you for your wonderful feedback. It was lovely hosting you. Our team takes great pride in providing our guest with a memorable experience. We truly hope to welcome you back in the near future!

6/10 Okay

Ashlee

Travelled with family
Liked: Cleanliness, staff & service
The water was FREEZING cold! Showers were miserable!
Stayed 2 nights in Dec 2023
Response from Manager on 16 Dec 2023
Hello Ashlee,We apologize for any inconvenience you experienced with the water temperature during your stay. Our team is committed to ensuring our guests have a comfortable and enjoyable stay, and we take your feedback seriously. We appreciate you bringing this to our attention and will investigate the matter further to ensure it is addressed.

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didnt advise us the poo and hot tub was CLOSED and being renovated and in the room there was a roach crawling on the bed by my daughters head while she was laying down. This is ridiculous
Stayed 1 night in Dec 2023
Response from Manager on 6 Dec 2023
Hello amy, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Tara

Stayed 1 night in Nov 2023
Response from Manager on 19 Dec 2023
Hello Tara,We appreciate you taking the time to rate our hotel. We are delighted to hear that you had an enjoyable experience during your stay. If you have any further feedback or would like to share your positive experience with us, please do not hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Casey

Stayed 2 nights in Nov 2023
Response from Manager on 16 Dec 2023
Hello Casey, Thank you for choosing our hotel for your recent stay. We value your experience and would appreciate any feedback you may have. Please feel free to reach out to us directly so that we can address any issues or concerns. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Okay

George

Liked: Amenities
Swimming pool and hot tub is closed for construction which would have been nice if the property would have some kind of update on their Expedia profile to inform their customers about the current construction. The swimming pool and hot tub was the reason why I booked the hotel.
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hello George,Thank you for sharing your feedback regarding the swimming pool and hot tub closure. We apologize for any inconvenience caused by the ongoing construction. We always strive to provide accurate information about our amenities, and we apologize if there was any oversight in updating our Expedia profile. We appreciate your understanding and hope you were able to enjoy the other aspects of your stay.

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Priscilla,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an exceptional experience during your stay with us. We strive to provide a memorable and comfortable stay for all our guests, and we're thrilled that we exceeded your expectations. We hope to welcome you back for another fantastic stay in the future.

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hello Curt,Thank you for taking the time to provide such a positive rating for your recent stay! Your satisfaction means a lot to us, and we truly appreciate your kind words. We strive to deliver exceptional experiences to all our guests, and we are thrilled that we exceeded your expectations. If you have any future travel plans, we would be honored to host you again.

8/10 Good

Debra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was a very nice place to stay
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Debra,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy hot tub and morning breakfast.
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hello Gloria,Thank you for your feedback! We're glad to hear that you enjoyed our hot tub and morning breakfast during your stay with us. Our team works hard to provide a relaxing and satisfying experience for our guests. We appreciate your positive comments and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Maria, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We constantly strive to provide a pleasant and comfortable experience for all our guests. We apologize if we fell short of your expectations and we appreciate your input. If there is anything else we can assist you with, please do not hesitate to reach out to us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello David,Thank you for staying with us! We're glad you had a great experience.

4/10 Poor

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Cable was not working. Didn’t have extra linens. We got a suite for 6 people and only gave us 3 towels. During breakfast they didn’t have plates. Only bowls.
Stayed 3 nights in Oct 2023
Response from Manager on 20 Oct 2023
Hello Hugo, We apologize for the inconvenience you experienced with the cable. We will ensure that linens and towels are provided as per the number of guests. Your feedback about the shortage of plates during breakfast is duly noted.

6/10 Okay

Joyce

Travelled with family
The room had a stale smell. The room needs a new mattress. The air conditioning took forever to cool down. Not impressed and definitely not worth the $264 I paid. It’s more of a $99 a night room.
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Joyce, We apologize for any inconvenience caused by the smell of the room. We appreciate your feedback and will take your suggestions into consideration. Thank you for bringing this to our attention.

4/10 Poor

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
I felt terribly overcharged and we were given one worn-out hand towel for 5 people. There were stains on all furniture. For 300.00 a night, I expect a whole lot more!!!
Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Hello Valerie, We apologize for the inconvenience caused. Kindly provide us with your booking details so that we may look into this matter and address your concerns accordingly. Thank you for bringing this to our attention.

4/10 Poor

Janita

Disliked: Cleanliness
Dirty, noisy, linens is terrible condition (stained and torn). I will not be staying here again.
Stayed 3 nights in Oct 2023
Response from Manager on 13 Oct 2023
Hello Janita ,We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience, and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5-star experience and we apologize for failing to do so. We hope you'll come back to see how we are growing, improving and evolving through constructive feedback like yours.

2/10 Terrible

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not satisfied
Woke up to mice running across my bed.
Stayed 2 nights in Oct 2023
Response from Manager on 11 Oct 2023
Hello Renee, Thank you for your review and comments regarding our bed. Your voice is very valuable to us and we hope you will return on your next travels.

4/10 Poor

Tamara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a horrible smell. Thankfully my mom brought febreeze and Lysol. I had a candle but it did not cover the awful smell completely. 300 was a ridiculous price for a nasty smelling room. The phone was not working and disgusting when I picked it up to try and call the front desk.
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Tamara,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4/10 Poor

Catie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly, dirty, poor condition but polite staff
We checked in around 10pm. Our hotel room was dirty. There were hairs on the only 2 bath towels in our bathroom. Lots of hair on the floors and in the corner. There was an old, wet paper towel of some kind on the side of the tub. The room smelled musty and the mattress was lumpy. We bought air fresheners. We were in town for Parents Weekend at Tech. It was just my husband and I so we struggled through it but had rates everywhere not been sky-high for the family event, we would have changed hotels on day 1. Do not stay if you have kids crawling/walking on the floor or that want to touch everything. There was a roach in our sink when we checked in and I saw another one in the lobby.
Stayed 3 nights in Sep 2023
Response from Manager on 7 Oct 2023
Hello Catie,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Terrible

Jane

Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Jane, We are sorry to hear that you had a negative experience with our hotel. Please provide more details so we can assist you further.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Would recommend to others!
Stayed 5 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hello Eugene,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Poor

Mitch

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Mitch,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Curt

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Curt,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Kathleen,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

David

Disliked: Cleanliness, amenities
Did not receive the correct date to check in. And did not accommodate for the inconvenience and apply a change of date and room for the mis understanding.
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hello David ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Bryon Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon my arrival the front desk was asleep. We had to wake her up. Once given the room in parking lot we noticed our screen window to our room had been cut and torn. It Immediately made us feel unsafe . Once in room we were met with a disgusting room. The place look like it had been neglected for some time. Grime buildup in almost every corner. Then what looked like semen on wall behind night stand, feces on bathroom walls and paper stuck to mirrors. Tried to run our jacuzzi tub and black floating particles came out.talked to Expedia and was disappointed that we could not switch. We told front desk and even offered to clean ourselves he said he would let house keeper know. We put our sign up and never once did they come while we’re gone to a funeral all day until 5pm. We got back and nothing had been cleaned. We were upset and then went to front desk. We were given sheets to wrong bed sizes and some even had holes. We were leaving at 4am so we laid down. To be woken up by housekeeper trying to come fix a problem that we had fixed ourselves. This was the worst stay we we had ever experienced. The staff was rude, untrained and unprofessional. How is this place open still.
Stayed 3 nights in Sep 2023
Response from Manager on 16 Sept 2023
Hello Bryon Charles,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Terrible

Erica

Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Hello Erica,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

Drew

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We paid extra for a "whirlpool suite" the room was not clean. The couch was covered in disgusting looking stains. The whirlpool tub had hair and boogers all over it and the tub was filthy looking. We didn't even get to use it. So we went to the hot tub the next morning and it was almost the same temperature as the pool. The breakfast was great.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Drew, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Elizabeth

Travelled with group
Disliked: Property conditions & facilities
Kinda meh
If you just want a place to lay your head this is your place. It’s very old, manager was very friendly but girl after was not. May have just been alone. The carpet is grows, tiles lifter which could cause a trip hazard. Showers are meh with little water pressure. Just basic.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Elizabeth, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

10/10 Excellent

Stephen, Oro Valley

Stayed 1 night in Aug 2023
Response from Manager on 10 Sept 2023
Hello Stephen,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023
Response from Manager on 10 Sept 2023
Hello Jessica,Thank you so much for the incredible rating. We look forward to your next visit.

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 22 Aug 2023
Hello Nina,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

DEBBI, LAMESA

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel. Clean, quiet, comfortable, great location, pleasant staff. My only complaint was that the fitness center didn't open until 8:30 am. (I like to work out at 0600.) But aside from that, everything was terrific!! The pool & hot tub were clean and nice. Breakfast with waffles... my favorite. And the coffee was good. Overall an EXCELLENT stay. Pets loved it, too! Thank you, Mary and staff. You are awesome!
Response from Manager on 18 Aug 2023
Hello DEBBI,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and your comments about our location. We hope to see you again to deliver you with a 5 star experience.

4/10 Poor

Andi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was hot, couch was filthy, needs renovation
We stayed in the "family suite" with 2 queen beds and a good it couch. The biggest problem- it was HOT. like, sweltering, sweating all day and evening hot. The air conditioning unit was in the far corner of the room, and it ran and blew cold air, but there were no vents in the room and the unit just couldn't cool the room. I asked for fans several times but they either didn't have any, or didn't send them. The couch was gross with stains and filthy. The mattress when it folded out was worn and super uncomfortable. They gave us two towels and no soap in the bathroom. Two of the three employees we encountered were kind, and one was very indifferent. The breakfast was good.... Eggs, biscuits, waffles and yogurt every morning! It's not enough to make me ever want to vibe back again, though.
Stayed 3 nights in Aug 2023
Response from Manager on 17 Aug 2023
Hello Andi, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

2/10 Terrible

Dorian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Dorian,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great King suite tub and pool
Stayed 1 night in Aug 2023
Response from Manager on 4 Aug 2023
Hello David,Thank you for sharing this experience with us. We truly value you feedback with regards to our pool and your comments about our tub. We hope to see you again to deliver you with a 5 star experience.