Front of property – evening/night
Check availability

Reviews of Rosarito Hotel

3 out of 5
Rosarito Hotel
Francisco I Madero SN, Entre Benito Juarez y Atanacio Carrillo, Loreto, BCS

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 95 reviews" "
Rating 8 - Good. 15 out of 95 reviews" "
Rating 6 - Okay. 8 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room. Excellent staff. Very accomodating. One downfall was that there were no chairs in the room and the ones outside were not comfortable. The breakfasts were good and the ladies would make whatever ki d of eggs you would like. The orange juice was not very good. We had very nice orange juice elsewhere. Overall I would recommend this hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hidden little gem!
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Stayed 1 night in Mar 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sweet property! Very close to restaurants, the main Plaza and the beach. The room was immaculate, with toiletries, a hair dryer, air conditioning and very comfortable bed. Cooked breakfast was delicious.
Stayed 2 nights in Feb 2024

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Roosters crowing and dogs barking all night from neighboring properties
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen, Solana Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
this is a super cute hotel right off of the square. Staff really nice and everything was clean and quiet.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazing. Our room was simple but perfect for our stay. It was close to the plaza without being right on the plaza, which we prefer. Close to all services, restaurants, etc. Highly recommended.
Stayed 7 nights in Feb 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very walkable to the downtown attractions! Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Feb 2024

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide keys to the front gate that is locked after 8pm, so it’s pretty safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Manuel, Modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 11 nights in Jan 2024

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities
The Property Was super Clean and the ladies were wonderful!! The rooms are very nice and have great AC . Super Happy to have stayed there.
Stayed 2 nights in Jan 2024

6/10 Okay

Iris

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This is a Bijou Hotel. It was expensive for the lack of amenities both in and out of the hotel. No places to eat either inside or in the surrounding area.The rooms are cute but basic, the only furniture is the bed. The rest is made of concrete, Bedside Table and Shelving. No closet. The Shower is in the Bedroom, no door just a curtain. The Bedroom opens to a Courtyard with a small Plunge Pool. The Check in closes at 9 pm, the reception person goes home, so they give you a key for the front door. The area surrounding the hotel is very residential and no places to eat or walk. Parking is very limited, just 3 spaces on the front, which are very tight. I felt the contents of our vehicle were not safe in the neighbourhood overnight. Breakfast is served by 3 ladies who come earlier in the morning and cook outside and prepare a simple breakfast of Omelette and Fruit.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Antoine

Liked: Staff & service
Disliked: Property conditions & facilities
The property is quiet and very close to attractions. Lightning in the room didn't operate in some areas. Concrete steps were cracked and chipped due to wear and age. Staff were friendly and accomdating.
Stayed 2 nights in Dec 2023

8/10 Good

Janet

Stayed 1 night in Nov 2023

10/10 Excellent

Robyn, Spearfish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and private hotel. Check in was fast and easy! The only complaint we had was that they ran out of cerveza! But we loved it otherwise.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, great breakfast
Stayed 3 nights in Nov 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Very quiet and comfortable. Nice breakfast included. Smallish hotel built around a small pool. Close to Zocalo, Mission and restaurants. I booked on Expedia and the address it gave was ambiguous. But if you click on the directions in your booking details it will be easy enough to find. 2 thumbs up!
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

uriel

Stayed 1 night in Aug 2023

8/10 Good

Claudia

Stayed 1 night in Jun 2023

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Marcia, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful facility. Our room was lovely and well appointed. We were able to walk to the Malecon and enjoy other local sites as well
Stayed 1 night in Apr 2023

2/10 Terrible

Rick

Terrible! Overcharged,no hotwater or water pressur
Terrible stay. Desk clerk charged me the USD rate rather than the Canadian dollar rate I was quoted by Hotels.com. When he couldn’t/or wouldn’t fix them issue, he told me to talk to the desk clerk in the morning. I went down the next morning and there was a sign on the counter- Reception Hours 1-9! There was almost no water pressure and after 5 minutes running the tap I still had no hot water. Plus there was a mariachi band playing next door until 11 pm. Not an enjoyable stay
Stayed 1 night in Apr 2023
Response from Manager on 6 Apr 2023
Dear guest we are sorry you had a bad experience with us please notice our rates are based on USD and when paying in pesos or credit card we use the exchange rate on the market. We did not overcharge you it is an exchange rate difference on which we have no control. About the water we are checking what happend and have change the heating equipment so nobody elese have the same issue. About the Mariachi band playing on a neigboring property our apologies that is really unusual. Once again we are sorry for you experience.

2/10 Terrible

Jessica, Danville

10/10 Excellent

Mj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel that was perfect for our stay in lovely quiet safe Loreto.
Stayed 14 nights in Mar 2023
Response from Manager on 6 Apr 2023
Thank you very much for your comments, see you next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hosts
Despite a town wide blackout that prevented some of our enjoyment of this hotel, we enjoyed our stay.
Stayed 1 night in Jan 2023
Response from Manager on 6 Apr 2023
Thank you very much for your feedback, that was a really strange experience the whole town went dark for a couple of hours a failure in the town electrical substation, never happend before, thanks for your understanding.

6/10 Okay

Althea

Stayed 1 night in Feb 2023

10/10 Excellent

Larry

Stayed 1 night in Feb 2023
Response from Manager on 6 Apr 2023
thank you!

4/10 Poor

monica

Liked: Cleanliness, staff & service
No hot water overcharged
Hotel had 2 minute of hot water. Sent repair person on the 3rd day and he came to room at night for 2 hours ( did some stuff returned ). and did more. The is after we requested they come in during day, when we were out. Water heater makes noises all night and day . We had an extended stay of 3 more days. They billed us all of it, when we arrived and overcharged $237.31. They refunded $87.76. We are still over charged $139.55 They did not change the amount in Hotels.com confirmation
Stayed 11 nights in Jan 2023
Response from Manager on 9 Feb 2023
Thank you very much for your feedback and we are working on that. Your Booking consistes of two bookings and poli y as in most hotel payment is requiere at check in and we inform that in advance. There was a exchange difference that we reimburse acording to exchange rate by the bank. Thanks again for your feedback that help us to be better.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First of all nice boutique hotel receptionist was very friendly street parking. The toilet paper in the room was one ply no Kleenex the towels were like sandpaper for the price of the hotel we would expect better quality towels and miscellaneous I would not stay there again
Stayed 1 night in Feb 2023
Response from Manager on 9 Feb 2023
Thanks for your comments we are working in the mentioned details thanks for staying with us.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet, excellent breakfast.
Stayed 1 night in Jan 2023

8/10 Good

Anne

Stayed 2 nights in Jan 2023
Response from Manager on 30 Jan 2023
Gracias por tus comentarios

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay zero complaints
Clean, Quiet, comfortable out of the main busy area. Having stayed at La Mission and here… if you need your bags carried and a Starbucks in the lobby and a mega pool stay at the Mission. If you’re looking for a less “Disney” style experience but with 💯 comfort, fewer people, less “party” and more quiet I highly recommend this hotel. Breakfast is simple and good. Easy to walk everywhere. I would 💯 stay again anytime I was here.
Stayed 2 nights in Jan 2023
Response from Manager on 18 Jan 2023
Gracias por sus comentarios!

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Manager on 18 Jan 2023
Gracias!

10/10 Excellent

Jaroslaw

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2022

2/10 Terrible

Lisa

Stayed 1 night in Oct 2022

10/10 Excellent

Fannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quiet, clean.
Stayed 5 nights in Jul 2022
Response from Gera on 28 Aug 2022
Un placer atenderle

10/10 Excellent

Gracelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a charming place! Alessandro saw to our every need. You can lounge by the pool or walk a few blocks to the town square. Breakfast is included and it is delicious.
Stayed 5 nights in Apr 2022

6/10 Okay

Edward, Duvall

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room was quite small- very noisy, A dude walked by at 6:30 I not only could hear every step he took I could tell he was wearing flip flops. The bed was nice, I did enjoy the breakfast which was right outside our room. At first the shower was lukewarm but we got the desk guy to turn up the heat.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and people
The hotel is nice. Only a few rooms. Very quiet in a very quiet town. Two blocks from the main plaza. Room was nice and clean. The staff is amazing. Super friendly and attentive. Ended up extending my stay by a couple of days
Stayed 2 nights in Jan 2022

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alvin, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure was too low
Stayed 2 nights in Dec 2021

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Would definitely stay there again. The room was perfect. Staff very friendly and a wonderful breakfast
Stayed 1 night in Nov 2021
Response from X on 7 Nov 2021
Gracias por sus comentarios , es alentador para todo el equipo de Rosarito! Le esperamos de nuevo

2/10 Terrible

Lucas

Travelled with partner
Disliked: Property conditions & facilities
Pet peeve when mexican companies try to double or triple the spread on currency exchanges. I booked in expedia in USD. I ended up paying 25 USD more by the time they added IVA and inflated further by using a 21:1 Peso exchange rate. Basically adding to USD quoted (which was already converted from pesos..). Additionally their showers didn't have hot water when we got up in the morning, we were told hot water would come around 8am. Great unless you actually need to be somewhere.. Free breakfast doesnt start until 7:30 either (again great unless you need to be somewhere).. They only have 2 "parking" spots with the hotel, otherwise you are on the street. We ended up on the street.
Stayed 1 night in Nov 2021

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel -had a Bed & Breakfast feel to it. Nice pool, free breakfast, people were friendly and helpful. Great location to walk to square, waterfront and restaurants. Very clean, large shower and comfortable bed. Would definitely stay here again and also recommend to others.
Stayed 2 nights in Oct 2021
Response from X on 3 Nov 2021
Gracias por hospedarse en Rosarito , fue un placer atenderle

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL ROSARITO is AWESOME!
ABSOLUTELY AMAZING! GREAT PLACE! VERY COMFY & RELAXING! ALEJANDRO & GABBY WERE ABSOLUTELY FANTASTIC! I WILL DEFINITELY STAY HERE AGAIN- IF I, WERE TO COME TO LORETO, 🇲🇽 AGAIN! MUCHAS GRACIASA✌👍
Stayed 1 night in Sep 2021
Response from X on 3 Nov 2021
Gracias por sus comentarios , fue un placer atenderles ; les esperamos pronto !