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Reviews of Holiday Inn Express & Suites Logan

2.5 out of 5
Holiday Inn Express & Suites Logan
2235 N Main St, Logan, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 891 reviews" "
Rating 8 - Good. 201 out of 891 reviews" "
Rating 6 - Okay. 34 out of 891 reviews" "
Rating 4 - Poor. 15 out of 891 reviews" "
Rating 2 - Terrible. 14 out of 891 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Leilani Taylor-GM and Hotel Staff on 27 May 2024
Thank you for the great review! We are glad that our housekeeping team helped deliver a clean stay for you. We hope to see you again!Best regards,

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and spacious. Beds are comfortable. Good breakfast.
Stayed 2 nights in May 2024
Response from Leilani Taylor-GM and Hotel Staff on 27 May 2024
Thank you for taking the time to give us a wonderful review! It always makes us happy to know that we delivered another great stay to our guests. We hope that you will come and visit us again,,,, soon!Warm regards,

10/10 Excellent

Mark

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price and location. Would highly recommend
Stayed 2 nights in May 2024
Response from Leilani Taylor-GM and Hotel Staff on 9 May 2024
Thank you for the great review and recommendation! We are glad that you enjoyed your time with us!Warm regards,

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Leilani Taylor-GM and Hotel Staff on 9 May 2024
Thank you for the 5 out of 5!

10/10 Excellent

Donna

Travelled with family
Will always stay here!
Stayed 3 nights in May 2024
Response from Leilani Taylor-GM and Hotel Staff on 6 May 2024
Thank you for the 5 out of 5 and for taking the time to give us a great review! We are happy to be your preferred hotel. We hope to see you soon!Warm regards,

10/10 Excellent

alejandrino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good attention, friendly people from their workers
Stayed 2 nights in Apr 2024
Response from Leilani Taylor-GM and Hotel Staff on 1 May 2024
Thank you for the great review! We are glad that we were able to deliver a very good stay with our friendly staff! We hope to have you back soon!Warm regards,

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, helpful staff.
Stayed 2 nights in Apr 2024
Response from Leilani Taylor-GM and Hotel Staff on 29 Apr 2024
Thank you! We love to hear from our guests that they had a pleasant stay! We hope that we will have you as our guest again soon.Warm regards,

10/10 Excellent

Cortnea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean place and kind workers and cleanest breakfast areas
Stayed 1 night in Apr 2024
Response from Leilani Taylor-GM and Hotel Staff on 12 Apr 2024
Thank you for your kind words and for taking the time to give us a great review! We hope that you will come and stay with us again soon.Warm regards,

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Needs more towel racks in the bathroom and some USB ports to charge phones in the room. Very very clean and quiet. Would definitely go here again!
Stayed 1 night in Mar 2024
Response from Leilani Taylor-GM and Hotel Staff on 2 Apr 2024
Thank you for the 5 out of 5! We appreciate you taking the time to let us know how your stay was. We are in the process of updating our rooms. Soon we will have USB ports to charge phones! We hope that you will come and stay with us soon!Kind regards,

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. No complaints here.
Stayed 1 night in Mar 2024
Response from Leilani Taylor-GM and Hotel Staff on 25 Mar 2024
Thank you for the 5 out of 5! We are glad that we were able to deliver a comfortable stay! We hope to see you again!

10/10 Excellent

Susan, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and very nice staff.
Stayed 2 nights in Mar 2024
Response from Leilani Taylor-GM and Hotel Staff on 11 Mar 2024
Thank you for the very nice review! We are glad that your stay was great. We hope that you will come and stay again.Warm regards,

10/10 Excellent

Brenna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and the staff was very friendly!
Stayed 1 night in Mar 2024
Response from Leilani Taylor- GM and Hotel Staff on 11 Mar 2024
Thank you times 5! We appreciate that you took the time to give our hotel a 5 star review. We hope that you will come and stay with us again soon!Best regards,

8/10 Good

Travis

Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 25 Mar 2024
Thank you for taking the time to give our hotel a good review!Best regards,

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, professional.
Stayed 2 nights in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 4 Mar 2024
Thank you for the 5 out of 5 great review! We are so glad that you enjoyed your time here at our hotel. We hope that you will come and stay with us again!Warm regards,

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room is a little more worn than usual. There was a stain in the carpet, the lamp plugins are wornout. Im afraid these might be a fire hazard. There was also a tear in one of the curtain sheers. The room was comfortavle and staff friendly and courteous as always.
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 26 Feb 2024
Thank you for the 5 out of 5! We are excited to let you know that we will be going through a room remodel later this year. In the mean time, we will continue to do our best to provide a clean friendly stay for our guests!Kind regards,

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was nicer than expected. Everyone was very professional.
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 23 Feb 2024
Thank you for taking the time to give our hotel a nice review! We are glad that we exceeded your expectations! We hope that you will come and stay with us again!Kind regards,

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & loved the breakfast
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
Thank you for the kind review. We love that you enjoyed your breakfast and time with us. Please come again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
10 out of 10! Thank you so much! We hope that you will come and stay with us again!

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
Thank you for the great review!

8/10 Good

Brandon

Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 22 Mar 2024
Thank you for taking the time to review our hotel. We hope that you will come and stay again!Warm regards,

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable.
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
Yay! We are glad that you enjoyed your stay with us! We hope to see you again!Kind regards,

10/10 Excellent

Lanae

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
Woot! Woot! Thank you for the 10!

10/10 Excellent

Kim J.

Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 21 Feb 2024
Thank you times 10 for the 10 out of 10!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk employee was very pleasant and quick. Room was clean and loved the bathroom amenities. Pool was perfect temperature and very clean. Hot tub was great and partially separated from pool. Breakfast was excellent lots of warm choices. Has a fitness center and business center Definitely recommend this location for a stress free stay.
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 15 Feb 2024
Woot! Woot! Thank you so much for the awesome review! We are so glad that you enjoyed your time with us here in beautiful Logan, Utah. We hope that you will come and stay with us again soon!Warm regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 15 Feb 2024
Thank you for the 5 out of 5 !!!!!

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with nice staff.
Stayed 2 nights in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 14 Feb 2024
Thank you for the great review! We love it when our guests mention that we are nice. It is our goal to deliver kindness and cleanliness. We hope that you will come and stay with us again soon!

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Feb 2024
Response from Leilani Taylor-GM and Hotel Staff on 14 Feb 2024
Thank you for the 5 out of 5!!!!!

4/10 Poor

Frank

Travelled with family
Overall, the hotel was clean and the continental breakfast was pleasantly good. My complaint was regarding what appeared to be a clump of toilet paper that was sticking to the roof directly above the bed. I am not sure how it got there, but I can only imagine. Shortly thereafter, I called the front counter attendant and explained the situation. She appeared appalled and said she was coming to our room to take a look. Unfortunately, she never arrived. The following morning, I also told the clerk at the front desk. She too expressed her disgust and said they would make sure it gets clean, presumably for the next guests, since we were leaving. Besides the clump of toilet paper hanging above our heads as we slept, and subpar customer service; the hotel was great.
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 29 Jan 2024
We are sorry for the misunderstanding with the front desk. The front desk agent said that she thought you were okay with her not coming to the room. With that room being a vaulted ceiling room, it was going to take a ladder to get the paper off of the ceiling. We hope that you will give our hotel another opportunity to deliver a great stay!Kind regards,

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean . Friendly staff !
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 29 Jan 2024
Thank you for the 5 out of 5! We hope to see you again!

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. We were sad the pool was being refilled and too cold to swim in.
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 25 Jan 2024
Thank you for staying with us! We are sorry that the pool was being refilled during your stay. We hope that you will come and stay with us another time!

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 25 Jan 2024
Thank you for the 5 out of 5! We love it!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 23 Jan 2024
Thanks for the 10 out of 10! We hope that you will come and stay with us again!Kind regards times 10!

10/10 Excellent

Shandre

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jamie was the staff member who assisted us and checked us in. I have traveled to many countries on several continents and yet this young lady in Logan, Utah (of all places!) must be one of the friendliest, most helpful, and efficient hospitality service providers I have ever dealt with. Cannot recommend this establishment more highly. Well appointed rooms, sparkling clean, great location and outstanding customer service.
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 23 Jan 2024
Wow! Thank you, thank you for your kind words! Jamie is pretty amazing. We will share with her the compliment. We hope that you will come and visit us again!Best regards,

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 23 Jan 2024
Thank you for the 5 out of 5!!!!!

10/10 Excellent

Diana, Monrovia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dove skin / hair care products! Riley was super nice and helpful. The room was clean and cozy. Very nice building
Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 23 Jan 2024
Yay! Thank you for the 5 out of 5! Rylie is pretty awesome and we will be sure to let her know that she was recognized. We hope that you will come and stay with us again!Warm regards,

8/10 Good

Kelli

Stayed 1 night in Jan 2024
Response from Leilani Taylor-GM and Hotel Staff on 5 Feb 2024
Thank you for taking the time to give our hotel a good review!

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay on a quick trip.
Stayed 1 night in Dec 2023
Response from Leilani Taylor-GM and Hotel Staff on 27 Dec 2023
Thank you! We are glad that you enjoyed your time here with us in Logan, Utah! We hope that you will come and visit us again!

4/10 Poor

Sherri

Travelled with group
I’ve stayed at this property several times and this was the worst room I’ve ever had there. The bedding was stained, the bed was very uncomfortable. Overall this room was dirty unlike the other rooms I’ve stayed in.
Stayed 1 night in Dec 2023
Response from Leilani Taylor-GM and Hotel Staff on 26 Dec 2023
We sincerely apologize for not delivering a better stay for you! We hope that you will give us another chance and that next time your stay will exceed your expectations! We hope that you have a Happy New Year!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, room comfort
Logan trip
We loved our stay! Everything was spotless, the staff was very friendly and helpful, and the breakfast was amazing! Our only issue was the noisy heater in our room which made it hard to sleep. Other than that, it was great!
Stayed 1 night in Dec 2023
Response from Leilani Taylor-GM and Hotel Staff on 19 Dec 2023
Thank you for your kind review! It really means a lot to our staff to hear back from our guests that they enjoyed their stay. We are sorry about the noisy heater.We hope that you will come and stay with us again!Kind regards,

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leilani Taylor- GM and Hotel Staff on 17 Dec 2023
Thank you for the 10 out of 10! We are so happy that you enjoyed your time here with us in beautiful Logan, Utah! We hope that you will come and stay with us again!Warm regards,

10/10 Excellent

Jessica, Salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel with yummy breakfast
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 17 Dec 2023
Thank you times 5 for the great review! We are glad that you enjoyed the yummy breakfast! We will be sure to let both the housekeeping department and the breakfast staff know that their hard work earned another great review! We hope that you will come and stay with us again! Kind regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 29 Nov 2023
Celebrate! Thank you for the 5 out of 5! We hope that you will come and stay with us again soon!Best regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 29 Nov 2023
5 out of 5 is our favorite! Thank you! We hope that you will come and be our guest again soon!Warm regards,

10/10 Excellent

Natalie

Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 29 Nov 2023
Thank you for the 5 out of 5!!!!! We hope that you will come and stay with us again soon! Kind regards,

2/10 Terrible

harjot

Stayed 4 nights in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 17 Dec 2023
We are sorry we didn’t meet your expectations. We are not sure what went wrong with your stay. We hope that you will give us another chance and that next time we can deliver!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 17 Nov 2023
Yay! We love receiving 10 out of 10! It never gets old. We hope that you will come and stay with us again soon!Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 17 Nov 2023
Thank you kindly for the 10 out of 10! We are happy that you enjoyed your time here with us at the Holiday Inn Express in Logan, Utah.Kind regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 10 Nov 2023
Yay! We love it when we get a 10 out of 10! Please come and stay with us again!

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good continental breakfast.
Stayed 2 nights in Sep 2023
Response from Leilani Taylor-GM and Hotel Staff on 10 Nov 2023
Thank you! We are glad that we were able to provide you a nice and clean stay and a great breakfast! We hope that you will come and stay with us again!Kind regards,

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great , friendly and easy checkin. Room was clean and very nice. Carpets could use a cleaning. Bed was comfortable. We liked the hampoo dispensers.
Stayed 1 night in Nov 2023
Response from Leilani Taylor-GM and Hotel Staff on 10 Nov 2023
Thank you for taking the time to give our hotel a great review! We appreciate your input on the carpet. We hope that you will come and stay with us again!