Side Sea View- Double Room | Living room | Flat-screen TV
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Reviews of White Heather Hotel

3.5 out of 5
White Heather Hotel
St. George's Place, Llandudno, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 485 reviews" "
Rating 8 - Good. 191 out of 485 reviews" "
Rating 6 - Okay. 39 out of 485 reviews" "
Rating 4 - Poor. 10 out of 485 reviews" "
Rating 2 - Terrible. 10 out of 485 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The White Heather hotel was spotlessly cleaned everyday, my bed was made and the bathroom too. I have a disability to which they were extremely understanding and accomodated to my needs as a new lift was being fitted they put me on the first floor and made sure i was well looked after. Breakfast was delicious...my compliments to the chef! I would recommend this hotel to all my friends, family and everyone looking for a beautifully refurbished central located property.
Stayed 3 nights in May 2024

6/10 Okay

Gwynne

Liked: Cleanliness, staff & service
Booked hotel as I liked location and needed a hotel that had a lift and restaurant due to limited mobility. When I arrived was informed that the lift was not working and that the hotel was operating on a B & B basis. If I has been informed this whilst booking, I would have looked for alternative accommodation.
Stayed 3 nights in May 2024

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient and quiet hotel right in the middle of Llandudno. Staff and overall hotel was lovely. Showers were a little on the smaller side which didnt cause problems but is worth mentioning. Breakfast was amazing and super convenient to help kickstart the day, with a variety of choices. Overall really impressed for the price and would stay again!
Stayed 2 nights in May 2024

6/10 Okay

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but too small a room
Stayed 2 nights in May 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
the hotel was in an excellent location. The staff were very friendly and helpful. The breakfasts were excellent but there was no evening dinner available. The bedroom was clean and adequate but quite small, but a good bathroom.
Stayed 3 nights in Apr 2024

8/10 Good

Shaun

Would stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good Staff, excellent breakfast. Clean but small room, suitable for an overnight stay
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm,very clean and tidy room. Very helpful staff. It will be even better when work on replacing lift is complete. The steep steps up to the front door are tricky but I was kindly helped with my case.
Stayed 2 nights in Mar 2024

6/10 Okay

Natalia

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was lovely, but the room wasn't good, very old and small. On the pictures on their website room looks different.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked one night because we had not stayed here before but ive paid for another night this morning we are very happy with the hotel and will be using it again
Stayed 1 night in Mar 2024

8/10 Good

P. Gordon

Liked: Cleanliness, property conditions & facilities
This property really could do with a lift to all floors
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was very good for my stay. A single room with tea/coffee, TV, desk for using laptop. Small bathroom but fine. Breakfast was excellent. Quiet and safe. Wifi was working great. Staff nice. I liked this hotel and would return.
Stayed 4 nights in Feb 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Breakfast. Nice staff. Have stayed here before and will do again undoubtedly. The only issue I have with the place is the skills of the handyman who attempted to mount the electric wall heater in my room... it fell off!
Stayed 1 night in Feb 2024

8/10 Good

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and cosy. Heating was exceptional. Very clean room. Walking distance to shops and beach less than 2 minutes.
Stayed 1 night in Jan 2024

2/10 Terrible

CARL

Disliked: Cleanliness, staff & service, property conditions & facilities
breakfast is now served in in basement. thef photos need updating . would not stay here again as thef staff are not hospitable .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Heather Llandudno
Clean, friendly, cosy and great breakfast
Stayed 1 night in Dec 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
One night stay
Stayed 1 night in Dec 2023

10/10 Excellent

edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, And we were made to feel welcome.
Stayed 2 nights in Nov 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 3 day stay. Room was clean and warm. Well cooked breakfast, self serve. Staff made you feel welcome. Will stay again next time in Llandudno
Stayed 3 nights in Nov 2023

8/10 Good

C E

Liked: Cleanliness, staff & service
Happy!
Very cosy; I'm rather tall so the bed wasn't big enough. The Hotel was a bit 'tired' in places but very warm with very helpful staff. They just need to fix the lift!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Julie

Stayed 2 nights in Nov 2023

8/10 Good

Watson

Stayed 3 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with partner
Clean hotel, lovely staff
Stayed 1 night in Nov 2023

10/10 Excellent

WILLIAM THOMAS

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homely place, excellent breakfast - good value
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mini break
Staff are very welcoming. The hotel is in a central location for all facilities. It is a no frill hotel but is clean and warm and offer a hearty breakfast. We will re visit x
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Stayed 2 nights in Oct 2023

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy
All ok no problems over slept so don't know what breakfast was like friendly staff would stay again
Stayed 1 night in Oct 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay.staff so friendly
Stayed 2 nights in Oct 2023

6/10 Okay

Maureen

Travelled with partner
Perfect for our needs
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No lift i was on third floor a and dissabled so found it very hard to get up and down them
Stayed 2 nights in Oct 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lads night out.
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here 3 times now and always been happy with the hotel , lovely friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 2 nights in Sep 2023

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated. Lovely staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel, clean and comfortable with a delicious breakfast. Unfortunately no lift and on 3 floors but staff very helpful carrying suitcases. Will definitely be back here.
Stayed 2 nights in Sep 2023

6/10 Okay

Monika

Travelled with group
Stay was ok but for being messed around with rooms
We booked two rooms with double beds and got two rooms with twin beds .. also got moved from floor above to floor below without notice until arrival saying lift out of order i feel i was moved to lower class room without notice to make way for regular users to have better room if i book a double room with double bed thats what i expect not to get downgraded to twin bed room of lower class than was advertised also was not told that hotel provides parking permits for guests until reading reviews left by others parking was a nightmare having to keep waiting for space to become available then ducking in even with disability bagde
Stayed 3 nights in Sep 2023

10/10 Excellent

Derek

Stayed 6 nights in Jun 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location for Llandudno
Amazing staff on arrival and throughout our stay. Lovely breakfast plenty of choice, hot fresh food, cereals, fruit, tea and coffees.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

michaela

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only for the fact that the reception staff are very helpful and courteous have I given this hotel a two star review, otherwise it would have been a one star review. May I politely suggest that who ever built this building invest in a spirit level as one thing the bedroom floor seems to be most certainly not, is level and specifically you can actually see the floor slope upwards towards the bathroom, so in effect when you put your feet up in bed you are literally putting your feet up in bed!! As such, myself and my friend endured the worst two nights ever in a hotel and if we both got as much as two hours sleep per night, we did well. Consequently, instead of being able to enjoy the last day of our holiday in Llandudno we drove home straight after breakfast, literally doubled up in pain resembling a couple of contortionists from a local circus! Even though Llandudno as a resort is very charming, there is no way whatsoever either of us would ever consider booking this particular hotel again.
Stayed 2 nights in Sep 2023

8/10 Good

Geraint

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not bad. Shower was very small for a tall person. Lovely breakfast and coffee. First class staff. Very helpful and understanding.
Stayed 1 night in Sep 2023

2/10 Terrible

peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
not the room we had in the pic . shower to small to wash your self. need a very deep clean .not happy at all....
Stayed 7 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and the staff were very friendly and helpful Highly recommended
Stayed 1 night in Sep 2023

8/10 Good

Ian

Stayed 1 night in Aug 2023