We arrived early (noon) for check in, and understandably, were told to come back as check in was at 3, as they had 115 people to check out/clean rooms. The staff person directed us to a parking ramp near by. He said it was less expensive than street parking (which had to be paid every 4 hours @ 1.4 euros/hour). We left our luggage (locked area), and came back at 3.
A woman was at the desk, and she said our room wasn’t ready and we had to come back at 3:30 or 4…as they had 115 people to check out. At the same time, another staff person was negotiating a room rate with a walk-in, and they got a room right away. When another young couple came in (without a reservation), and were getting a room I started to complain. Bingo, our room magically was ready. Low and behold…not a cleaning person in site to ‘ready our room’. So…check in was not pleasant.
I had booked a room with a ‘castle view’ over 6 months prior. See the photo of what the view was like lying in our bed, and the main view from our window of the building next door. We had to stand in the opposite corner of the room and stretch to see a view of the castle out our window. Take any other view but the castle one!
Also, the parking ramp was $28 for 20 hours just FYI