Interior entrance

Reviews of Wingate by Wyndham Little Rock

2.5 out of 5
Wingate by Wyndham Little Rock
1212 South Shackleford Road, Little Rock, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1011 reviews" "
Rating 8 - Good. 232 out of 1011 reviews" "
Rating 6 - Okay. 74 out of 1011 reviews" "
Rating 4 - Poor. 31 out of 1011 reviews" "
Rating 2 - Terrible. 22 out of 1011 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool wasnt ppen. Couldn't get a late checkout
Stayed 1 night in May 2024
Response from BB on 27 May 2024
Hello Rachel. We are sorry that you weren't here during the part of the year where our pool is open. We hope that the next time you stay that you'll be able to enjoy it. We are able to extend a limited number of late checkouts. In the future, be sure to inquire about a late checkout during your check in process and we'll most likely be able to accommodate. We're glad that you stayed and hope to have you back in the future! Thanks.

8/10 Good

Shelbia

Liked: Amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Hello Shelbia. Thank you for taking the time to leave us a review. We are glad that you liked the breakfast. We hope to have you back again. Thanks!

10/10 Excellent

Christopher, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues.
Stayed 3 nights in May 2024
Response from BB on 24 May 2024
Thank you, Christopher, for the perfect score and for taking the time to leave us a review. We are glad that you enjoyed your stay with us, and we hope to see you again!

10/10 Excellent

JoBeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and conveniently located to local hospital
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, JoBeth, for the perfect score and for taking the time to leave us a review. We are glad that you enjoyed your stay with us, and we hope to see you again!

8/10 Good

LONNIE

Would stay again
Stayed 1 night in Feb 2024
Response from BB on 24 May 2024
Hello Lonnie. Thank you for taking the time to leave us a review. We are glad that you liked us and would stay again. We really do hope to have you back again. Thanks!

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
They never allowed me to check in. Before I made my reservation with expedia I asked the hotel their policy and they told me 18 yrs of age and older. When I got there they wouldnt let me check in. I want a refund.
Stayed 1 night in May 2024

8/10 Good

John

Customers were rude to front desk staff in the morning because fire alarms blasted during the night before. The staff responded with kindness. Now, if only my room’s A.C. control knobs worked.
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, John, for leaving us this detailed review. We're very sorry about the fire alarms. We were able to get that issue resolved so that we can avoid that in the future. We're glad that you noticed our kindness and that you've commended us for that. We'll certainly look into the AC issue as well. Thank you for staying and we look forward to seeing you again.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, Karen, for the perfect score and we hope to see you again in the future!

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, Patricia, for the perfect score and we hope to see you again in the future!

10/10 Excellent

Mary

Travelled with family
Great place!
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, Mary, for the perfect score and we hope to see you again in the future!

10/10 Excellent

Billy

Travelled with partner
I really enjoyed the stay. The rooms were clean, breakfast was good, and the staff was friendly
Stayed 1 night in May 2024
Response from BB on 24 May 2024
Thank you, Billy, for the perfect score and we hope to see you again in the future!

10/10 Excellent

Danyelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a very late check in time (4am) while on a road trip to Indiana. The staff was super helpful and accommodating and made my check in super fast and easy and I really appreciated that.
Stayed 1 night in May 2024
Response from B.B. on 12 May 2024
Fantastic! Thank you for the perfect score, Danyelle. We're delighted to hear about your positive experience and we are glad your check-in process went well. We hope to have you back again soon!

10/10 Excellent

Vickie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and convenient to the hospital!
Stayed 1 night in May 2024
Response from B.B. on 12 May 2024
Thank you, Vickie, for the perfect score! We are glad that you liked the location and the cleanliness and quietness of the hotel! Come back again soon!

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of this hotel being right off the highway and easy to find. I also liked the handicapped room being on the first floor-so convenient!
Stayed 1 night in May 2024
Response from B.B. on 12 May 2024
Thank you, Marie, for the perfect score! We're glad you liked the location and convenience of the hotel. We hope to see you again soon!

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from B.B. on 12 May 2024
Thank you, Jun.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean...
Stayed 2 nights in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Carol. We are glad you liked the cleanliness of the hotel. We hope to see you again.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here fairly often, the people are great and it's clean and comfortable
Stayed 1 night in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Michael. We appreciate your business and are glad that you stay! We'll see you again soon.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got here walked in checked in got the keys. Got recommendations on where to eat. The room is clean quiet cool perfect
Stayed 1 night in May 2024
Response from B.B. on 12 May 2024
Awesome! Thank you, Ronald, for the perfect score! We're glad that you had a great experience with us. Come again soon!

10/10 Excellent

howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for breakfast. Furnishings were very comfortable. The person at the front desk, Brady, was very helpful with getting onto the app.
Stayed 1 night in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Howard! We are glad you liked several things about the hotel and that you had a good experience with Brady! We hope to see you again!

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast was much better than I expected.
Stayed 1 night in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Paula! We are glad that you liked the breakfast and that you had a good experience with staff! Come back again soon!

8/10 Good

Demetra

Business traveller
Liked: Amenities
I stay here regularly. I come back because it’s clean and quiet. Cleanliness is my number one standard for a hotel. Usually the desk people are very friendly though the young man who checked me in this time was very distracted as though he had something else to do. I would recommend this hotel.
Stayed 1 night in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Demetra! We are glad that you stayed. We are glad that you like the cleanliness and quietness of the hotel. We're sorry that you had a bad experience this time at check in. We'll do our best to better accommodate you in the future! Have a good day.

8/10 Good

Lucinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleaniest we've stayed at
Stayed 2 nights in Apr 2024
Response from B.B. on 22 Apr 2024
Thank you, Lucinda. We do take pride in our work and how clean we keep the hotel. We are glad that you noticed and enjoyed it. We're glad that was a good part of your experience. Thanks!

10/10 Excellent

DeAndria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff ! Very Friendly , Clean Hotel .
Stayed 2 nights in Apr 2024
Response from B.B. on 22 Apr 2024
Thank you, DeAndria. We are glad that you and stayed and that you liked our staff. We're also glad that you enjoyed the cleanliness of the hotel. We hope to see you again soon.

10/10 Excellent

steven, san jose

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from B.B. on 14 Apr 2024
Thank you, Steven. We're glad that we earned a perfect score from you for your stay!

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Apr 2024
Response from B.B. on 4 May 2024
Thank you, Michelle!

8/10 Good

Lisa K., Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks recently renovated. Clean and well maintained. Good breakfast selections. Convenient to major highways. Mattress should be replaced, as it's getting tired.
Stayed 5 nights in Apr 2024
Response from B.B. on 14 Apr 2024
Thank you, Lisa, for your review. We are glad that you liked most everything about your stay, other than the mattress. We'll certainly keep that in mind as we continue to strive to make the best experience possible for our guests. Thanks.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Walls are a little thin, windows are not noise-cancelling, quite a bit of road noise.
Stayed 1 night in Apr 2024
Response from B.B. on 14 Apr 2024
Thank you, Paul, for taking the time to leave a review. We're sorry you experienced some difficulties with noise. We can relocate you next time if you notify us upon check in that you'd like a quieter room. The majority of the hotel is situated away from any road so we'll certainly try to better accommodate you should you stay with us again. We thank you very much for staying and we hope to see you again in the future!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brady the staff guy was super helpful and friendly and knowledgeable. He made my stay great!
Stayed 1 night in Apr 2024
Response from B.B. on 7 Apr 2024
Thank you, James. Yes, Brady is amazing. We'll let him know how much of an impact he had on your stay. We hope that you'll continue to stay with us in the future!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time to stay at this location when coming to Little Rock for a special event! A very clean, safe, and excellent location!
Stayed 1 night in Mar 2024
Response from Stephen on 31 Mar 2024
Thank you, Katherine for your awesome review!

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stephen on 31 Mar 2024
Thank you for your review!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the location of the baseball tournament and had a very good breakfast. Staff was attentive and provided a late checkout.
Stayed 2 nights in Mar 2024
Response from Stephen on 31 Mar 2024
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and quiet
Stayed 1 night in Mar 2024
Response from B.B. on 18 Mar 2024
Fantastic! Thank you, Nancy. We appreciate your review and we're so glad we earned a perfect score from you! We're glad you liked the cleanliness and quietness of the hotel. Come stay with us again.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas were attractive and well-maintained.
Stayed 1 night in Mar 2024
Response from B.B. on 17 Mar 2024
Thank you, Barbara, for the perfect score. We are glad that you liked the appeal of the room and common areas. It makes us happy when our guests notice the little things, like how hard we work to keep everything clean well-maintained. We are certainly glad that you stayed and we really hope to have you back again in the future!

10/10 Excellent

jesus, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and the bathroom was nicely ventilated. Awesome staff.
Stayed 3 nights in Mar 2024
Response from B.B. on 17 Mar 2024
Yay! Thank you, Jesus, for the review and for the PERFECT 10! We're glad you liked the cleanliness of the hotel and that your stay here was awesome! Come back again!

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Extremely clean, comfortable bed and pillows. Staff so welcoming and nice. Enjoyed a tasty burger, onion rings and excellent malt at a 50's style diner The Purple Cow w/in about 5 mins of driving time. Other chain restaurants nearby. Would stay here again.
Stayed 1 night in Feb 2024
Response from B.B. on 7 Mar 2024
Fantastic! Thank you for leaving the perfect score review and for all of the feedback. We're glad you liked so many things about the hotel and that you found the location to be so convenient. We hope to see you again in the future!

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from B.B. on 7 Mar 2024
Thank you, Alfred, and we are glad you stayed! Come back again!

10/10 Excellent

Cody, Saint Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Fast easy check in, great food close to hotel
Stayed 1 night in Feb 2024
Response from B.B. on 1 Mar 2024
Thank you, Cody. We are glad you had a good experience with your check in and that you liked the food options. We look forward to seeing you again.

4/10 Poor

Jeffrey

Stayed 1 night in Feb 2024
Response from B.B. on 24 Mar 2024
Thank you, Jeffrey!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was exceptionally helpful and nice. The room was clean and comfortable. Loved the toiletries provided. Will stay here again when needed.
Stayed 1 night in Feb 2024
Response from B.B. on 1 Mar 2024
Fantastic! We are glad you had a great experience here. We love that you received nice and helpful treatment from staff, that your room was clean and comfortable, and that you liked the special "Dove toiletries. We look forward to seeing you again. Thanks!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated very well by Brady and the rest of the staff. The hotel is located in a very convenient location, just down the road from several good places to eat. The hotel was clean, quiet and the breakfast was good. I very much recommend this location.
Stayed 1 night in Feb 2024
Response from B.B. on 2 Mar 2024
Thank you, Robert, for the perfect score! We are glad that you found the location to be convenient and that you liked the quietness and cleanliness of the room. We're also glad that you liked the breakfast! We'll let Brady and the rest of the staff know that you appreciate our hospitality. We hope to have you back again! Thanks!

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Feb 2024
Response from B.B. on 2 Mar 2024
Thank you, Jose, for the perfect score! We are glad that you had a nice stay! Come back again! Thanks!

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from B.B. on 24 Mar 2024
Thank you, Paul!

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All business
Room wasn’t ready. They had to give me a different room.
Stayed 1 night in Feb 2024
Response from Stephen on 22 Feb 2024
Hi Paul, I am sorry your room wasn't ready at check-in. I am glad my team was able get you into another room.

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean In A Central Lpcation...
Stayed 1 night in Feb 2024
Response from B.B. on 18 Feb 2024
Thank you, Felicia, for leaving us a 5star review. We hope to see you again in the future! Have a great day!

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was one of the best for the money. I will be staying here again as long as i am in little rock.
Stayed 1 night in Feb 2024
Response from B.B. on 15 Feb 2024
Fantastic! Thank you Lisa for the perfect score and we are delighted that you enjoyed your stay with us! We look forward to seeing you again. Thanks!

10/10 Excellent

Shalitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. The room was clean. It could use a little updating. Brady at the front desk was so awesome!
Stayed 2 nights in Feb 2024
Response from B.B. on 12 Feb 2024
Thank you, Shalitha! We are so delighted that you enjoyed your stay us, and we'll keep your review in mind as we continue to strive to make the best experience possible for our guests. We'll let Brady know that you appreciated his awesomeness! Thank you. :)

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always great for me. This is where I stay whenever I come to town
Stayed 1 night in Feb 2024
Response from B.B. on 11 Feb 2024
Yay! Thank you, Alexander. We are always glad to have you! Thank you for the perfect score!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was clean and comfortable. The breakfast was good. The employees was very nice. We have stayed several times mostly for medical appointments. I highly recommend.
Stayed 1 night in Feb 2024
Response from B.B. on 9 Feb 2024
Thank you, Patricia! We really appreciate you coming and staying with us and for the perfect score in your review! We are glad you had a good experience and we look forward to seeing you again!

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times. It is always clean. They have a good breakfast. Just an added plus, their toilet paper is soft!😜
Stayed 1 night in Feb 2024
Response from B.B. on 9 Feb 2024
HaHa! Thank you, William. We are glad you like the big, and little things about the hotel :) We look forward to seeing you again!