Exterior

Reviews of Hotel Rock Lititz

3.5 out of 5
Hotel Rock Lititz
50 Rock Lititz Blvd, Lititz, PA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 887 out of 1014 reviews" "
Rating 8 - Good. 99 out of 1014 reviews" "
Rating 6 - Okay. 17 out of 1014 reviews" "
Rating 4 - Poor. 6 out of 1014 reviews" "
Rating 2 - Terrible. 5 out of 1014 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Therese

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Conveniently located near many destinations in PA. Walking distance to Mickey’s Black Box. Hotel nicely themed and very clean, staff very accommodating and friendly. Plan ahead and make reservations for the restaurant. Bar staff friendly too! Can’t wait to come back in November!
Stayed 3 nights in Apr 2024
Response from Erin Aguirre, FOM on 29 May 2024
Thanks so much Therese! We're so happy you had a great stay and hope to see you again!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here it’s convenient and the staff is wonderful the room is always very clean.
Stayed 3 nights in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thanks so much Danielle! We appreciate the feedback!

10/10 Excellent

Oleg, Berkeley Heights

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique hotels I have stayed at. Very friendly staff from beginning to end. The person at the front desk even remembered my voice from the confirmation call. The decor is like no other hotel. Very clean and spacious rooms. I dined at the Per Diem restaurant inside for both dinner and brunch, and I was very pleased. Fantastic stay overall, with two young kids.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thank you Oleg for the kind review! We're so thrilled you enjoyed your experience at Hotel Rock Lititz!

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot tub. The convenience store had a nice selection of goodies. The room was very clean and comfortable. Staff was friendly and helpful. We would stay there again.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thank you Yolanda! We're so delighted to hear how much you enjoyed your stay and hope to see you again!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean! Food and service were excellent!
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thank you Helen! We appreciate the feedback!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thank you Sherri! We're so glad you enjoyed your stay!

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect for shows at the black box of course. Also would probably be a great weekend getaway, the service and staff are excellent. The restaurant is 5 stars. The rooms seem relatively quiet and blackout shades on windows.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 24 May 2024
Thanks so much Joseph! So glad you enjoyed your time at Hotel Rock Lititz!

4/10 Poor

Saturnino

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and the dining was limited. The remote in my room was broken.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 23 May 2024
Thank you for the feedback Saturnino. This is a very unfortunate and uncommon comment on our staff, if you could please contact mgmt directly with specifics? We also do not have any logged reports from Friday in regards to a broken remote, so we would have been unable to resolve that for you. The onsite restaurant, Per Diem, is separately owned, and also very favored among locals and hotel guests alike. So sorry if we fell short for you, but hope you can shed more light so we can improve. Thank you!

10/10 Excellent

Tammera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again! Lovely hotel.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 21 May 2024
Thank you Tammera! We're so glad you enjoyed your stay

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities
The property should have breakfast included and breakfast should have more dishes
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 21 May 2024
Thank you for the feedback. The restaurant, Per Diem, is a separately owned business. The hot continental for 13.95pp includes eggs, potatoes, sausage/bacon, breads, fruits, cereals, yogurts, pastries, etc... our apologies if that was not sufficient to your needs. The front desk can always recommend nearby restaurants.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The Cleanest hotel I have been to.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 21 May 2024
Thanks so much Denise! We really appreciate the feedback and hope to see you again!

10/10 Excellent

Nicole, Union

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to personally thanked Renae at the front desk she went above and beyond to help me get my credit card that slip behind small space at desk. She was very polite and her patiences with me was unmatched. I felt in good hands at this hotel she also told me the history of the hotel. Such a nice ,clean establishment I will definitely book again for my son next tournament in PA. My son enjoyed the hot tub and we all slept comfortably at night. Thank you Hotel Rock we will be back for sure. Renae thank you again for taking the time to help me obtained my card, remain professional and helpful the whole time. Amazing staff
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 21 May 2024
Thanks so much Nicole! We really appreciate the feedback and I'll be so happy to pass along these kind comments to Renee :) We're so glad you enjoyed your experience!

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. My only complaint would be the pillows were all the same and very hard. It’s nice when there are a few types of pillows in a room. The rest of the stay was very nice
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 22 May 2024
Thank you Trish! So sorry if the pillows were not to your liking but we appreciate the feedback - we're glad you enjoyed your stay!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important thing to me is cleanliness and a quiet room. The hotel property and room was very clean. The restaurant on site was also good. No complaints.
Stayed 2 nights in May 2024
Response from Erin Aguirre, FOM on 22 May 2024
Thank you David! We're so glad you enjoyed your stay!

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is really nice. The town is very close and has great food options. We really enjoyed our time there!
Stayed 2 nights in May 2024
Response from Erin Aguirre, FOM on 15 May 2024
Thanks you Julia for the review! We appreciate the feedback and hope to see you again!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 15 May 2024
Thanks Bryan! We're happy to hear you enjoyed your stay!

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here & I love it. Very clean, the atmosphere is cool & the staff is very pleasant.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 14 May 2024
Thanks so much Briana! We truly appreciate the feedback and hope to see you again!

8/10 Good

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, great pool, comfy beds.
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 13 May 2024
Thank you Christopher! We appreciate the feedback!

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 13 May 2024
Thanks so much Becky! We hope to see you again!

10/10 Excellent

Amy

Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 28 May 2024
Thank you Amy! We're so glad you enjoyed your stay!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 6 May 2024
Thank you Timothy! So glad you enjoyed your stay!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erin Aguirre, FOM on 6 May 2024
Thank you Karen! We're so glad you enjoyed your stay!

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very unique with the Rock theme. The lobby was very pleasant to hang out in. I especially liked the fireplace and the pool and shuffleboard tables. The outside are was wonderful too.
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 26 Apr 2024
Thank you Sheri! We're so glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Erin Aguirre, FOM on 25 Apr 2024
Thank you Jason! We appreciate the feedback and glad to hear you enjoyed your stay!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 23 Apr 2024
Thanks so much Deborah! We hope to see you again!

6/10 Okay

seth

Travelled with partner
Liked: Property conditions & facilities
Stayed for my wife's birthday thought the hotel was very nice. Only issue was when a maid walked in without knocking and walked out without saying a word.
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 23 Apr 2024
Thank you for the review Seth! Happy you enjoyed your over all stay but so sorry if a housekeeper mistakenly entered the room, or their knocking wasn't loud enough. We will let the appropriate manager know - our apologies again!

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 13 May 2024
Thank you Alicia! We're so glad you had a great time with us!

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 23 Apr 2024
Thank you Donald! We appreciate the feedback!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely amazing. The staff was friendly and accommodating!! 10/10 would recommend!
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thanks so much Danielle! We are so thrilled you enjoyed your stay and we hope to see you again!

10/10 Excellent

Brittney, Staatsburg

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and got tub area. The decor around the hotel is very nice.
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thank you Brittney for the feedback! We're so glad you enjoyed your stay!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 6 May 2024
Thank you for the feedback Stephanie! We're so happy you had a great stay with us!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and the town is so quaint. We will definitely be back.
Stayed 1 night in Feb 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thanks so much Laura! We're so glad you enjoyed Lititz and your stay!

10/10 Excellent

stefan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing,from the decor to the staff ,definitely will recommend this place to everyone
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thanks so much Stefan for the kind words! We really appreciate it and hope to see you again!

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thank you Michal! We appreciate the review and are so glad you enjoyed your stay!

4/10 Poor

Sara

Good quiet room but the main lobby was exceedingly loud. There was absolutely no parking available at 6 pm when I checked in because of a wedding in the event space across from the hotel. I was told “Maybe you can come back later once the wedding is done”
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 15 Apr 2024
Thank you Sara for the feedback. Its unfortunate that a super popular hotel on a Saturday night would warrant such a negative review, but we truly hope you enjoyed the other aspects of your stay. You checked in solo while your partner waited in the car for over 10 solid minutes in our front vestibule - all while many cars came and went into many different parking spots, so I find this comment a little confusing. Our front desk explains that after weddings/events, more spaces do free up - but we have SEVERAL lots on our campus, so even with a wedding, it would have been rare to not find a single spot. My apologies again, but I hope that wouldn't deter you from a future stay. We are a VERY popular hotel/nightlife spot, and we're always here to answer any questions or concerns - thanks again!

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for one night but ended up staying for three. We love the town of Lititz and this hotel just gives us another reason to visit. The hotel restaurant offered great food and drinks, fun bartenders! We used the gym and much enjoyed the pool and hot tub afterwards. Beds and pillows and linens were very comfy! Staff were kind and helpful. We enjoyed a guitarist and jazz concert next door. Highly recommend. So much to do!
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 12 Apr 2024
Thank you for the feedback Eugene! We truly appreciate the kind words and hope to see you again!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 12 Apr 2024
Thanks so much Brandon! Glad you enjoyed your stay!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 29 Apr 2024
Thank you Eugene for the feedback! We're so happy you had a great experience!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The theme of the hotel was excellent. Property was great-clean, well decorated, staff was friendly, and room was really nice!!
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 10 Apr 2024
Thanks so much Kathryn! We're so glad you enjoyed your HRL experience!

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erin Aguirre, FOM on 10 Apr 2024
Thank you Anthony! We appreciate the feedback and hope to see you again soon!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in The door, check in at the counter, and make your journeys to your room. Everything is just amazing! The colors, the rock ‘n’ roll style, The whole ambience was amazing. The room was clean. The bed was comfortable, and the darkening blinds were perfect for a nice wonderful rock sleep. Will be going back there again and highly recommend anyone coming to the area or even locally staying in the hotel.
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 8 Apr 2024
Thanks Melissa! We truly appreciate such wonderful feedback and we're so glad you enjoyed your HRL experience! We look forward to hosting you again!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing and so clean! Staff is great, pool very clean and kept up with. The restaurant Per diem is delish!
Stayed 1 night in Apr 2024
Response from Erin Aguirre, FOM on 8 Apr 2024
Thanks so much Heather!! We're so glad you had a great time at Hotel Rock Lititz!

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erin Aguirre, FOM on 5 Apr 2024
Thank you Maura! Love to see that you enjoyed your stay!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erin Aguirre, FOM on 5 Apr 2024
Thanks Frank! We appreciate the feedback!

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Very cool place. The pool and hot tub were wonderful. Most of the staff were friendly. The food in the dining room was excellent. Ate there 3 times. The first two times had a great experience. The 3rd time we were pretty much ignored and got up and left but they were really busy. Had fun playing pool in the lobby. Would definitely come back.
Stayed 5 nights in Mar 2024
Response from Erin Aguirre, FOM on 2 Apr 2024
Thank you Jeanne! We're so glad you enjoyed your stay! The restaurant, Per Diem, is separately owned with their own review pages, so we can't speak to them unfortunately, but hope you had a great hotel stay - thanks again!

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. The hotel is modern and clean. The staff greeted us whenever we passed by the front desk. The room was spacious and the bathroom was well equipped. The sheets were very soft and light. I sleep hot and I was cool throughout the night. Parking was ample and there is a brewery across the street. Not far from Wilbur chocolate factory and restaurants. I will return.
Stayed 1 night in Mar 2024
Response from Erin Aguirre, FOM on 1 Apr 2024
Thank you Daria! We're so glad you enjoyed your stay!

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean overall with the exception of a couple minor items that were overlooked. There was some food residue on an item on the welcome table with complimentary water bottles & the decorative pillows smelled terrible. We immediately took them off the bed upon noticing the smell. We stayed two nights, the bed and pillows were really uncomfortable. The bed was stiff and the pillows were too. The pillows were so stuffed my neck was killing me. I wish they offered softer pillows. We were greeted by a friendly lady (Kiersten) which started our stay there lovely. We had a great time but when I went to check out, a tall lady with redish/light hair & glasses was not the most pleasant. The restaurant Per Diem was delicious. We went there for dinner & loved everything we had including the local beer.
Stayed 2 nights in Mar 2024
Response from Erin Aguirre, FOM on 1 Apr 2024
Thank you Jessica for the feedback! We will pass your housekeeping concerns on to mgmt - if you'd like to discuss your checkout experience in further detail, please email us directly. Thank you again!

10/10 Excellent

Kirstin

Stayed 1 night in Mar 2024
Response from Erin Aguirre, FOM on 23 Apr 2024
Thank you Kirstin! We're so happy you enjoyed your stay!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent-clean, good restaurant
Stayed 1 night in Mar 2024
Response from Erin Aguirre, FOM on 29 Mar 2024
Thank you Erin! So glad you had a great time!