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Reviews of VIP Executive Picoas Hotel

4 out of 5
VIP Executive Picoas Hotel
Rua Filipe Folque, 12, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1003 reviews" "
Rating 8 - Good. 229 out of 1003 reviews" "
Rating 6 - Okay. 30 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE, EAST HAVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good services amd staff
Stayed 2 nights in May 2024
Response from Front Office on 16 May 2024
Dear Mr Steve,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options in the area...with close access to Lisbon's excellent metro system for accessing other parts of the city. After a long day touring and dodging tourists, it is nice to exit to an area less crowded.
Stayed 3 nights in May 2024
Response from 0.0 on 15 May 2024
Good afternoon Mr.MichaelThank you in advance for choosing Vip Executive Picoas for your stay in Lisbon and also to dedicated your time to give us your feedback.We are glad to now that we exceed your expectations.Kind regardsFront office

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, close to metro station, only 2 stops to the city center. Great breakfast.
Stayed 1 night in Apr 2024
Response from VIP EXECUTIVE PICOAS on 15 May 2024
Dear Ms. Elizabeth,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best regards,Front Office

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip, very good hotel
Stayed 2 nights in May 2024
Response from Front Office on 14 May 2024
Dear Mr. Philip,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Donaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 9 nights in Apr 2024
Response from Front Office on 14 May 2024
Dear Mr. Donaldo,Thank you so much for giving us the highest score!We will continue to work to earn your trust. See you soon!Best regards

10/10 Excellent

JEFFERY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Normally I don’t buy the breakfast with the room. But breakfast was included. So happy that it was. The breakfast was delicious, many things to choose from. Would highly recommend this hotel.
Stayed 3 nights in May 2024
Response from Front Office on 13 May 2024
Dear Mr. Jeffery,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel in a nice convient location that’s close to shops and two metro stops
Stayed 4 nights in Apr 2024
Response from Front Office on 13 May 2024
Dear Mr. Mohammad,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best regards,

10/10 Excellent

Ikponmwosa Theodorus

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Apr 2024
Response from . on 12 May 2024
Dear Mr. Ikponmwosa Theodorus Oghide,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,Front desk.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Helpful and attentive staff, especially the bar staff! Close to the Metro and walkable to the centre.
Stayed 3 nights in Feb 2024
Response from Front Office on 11 May 2024
Dear Guest,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great breakfast. The staff were very nice. They were ready to help you and very helpful. Very happy with this hotel.
Stayed 3 nights in May 2024
Response from VIP EXECUTIVE PICOAS on 9 May 2024
Dear Guest,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best regards,Front Office

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024
Response from Front Office on 7 May 2024
Dear Mr. Jose,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great breakfast, very clean.
Stayed 2 nights in May 2024
Response from VIP EXECUTIVE PICOAS on 7 May 2024
Dear Mrs. Daisy,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,Front Office

10/10 Excellent

Annette, Chandler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like we had a home away from home and were happy with all aspects of this property. The ataff were kind, gracious and helpful. It was a very positive experience and the breakfast buffet was a delight.
Stayed 7 nights in Apr 2024
Response from Front Desk on 5 May 2024
Dear Ms. Annette,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Leanne Carpenter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience with the staff at this hotel. They were very friendly and helpful when we had questions. The room was wonderful; it was spacious and welcoming. We loved the area too.
Stayed 5 nights in Apr 2024
Response from Front Desk on 4 May 2024
Dear Guest,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Harris, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff excellent and location is near everything
Stayed 2 nights in May 2024
Response from Matheus Revoredo on 3 May 2024
Dear Harris,Firstly, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that our hotel, location and especially our staff fulfilled all your expectations. It will be a pleasure to welcome you back to our hotel in the future.Kindest Regars,Matheus Revoredo - Front Office

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again.
Stayed 4 nights in Apr 2024
Response from VIP EXECUTIVE PICOAS on 7 May 2024
Dear Mr. Stephen,We were delighted to welcome you to VIP Executive Picoas Hotel.Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We will continue to work to earn your trust. See you soon!Best regards,Front Office

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great breakfast. Could use an iron in the rooms and laundry service is a charge which is expensive clothes you would receive next day.
Stayed 3 nights in Apr 2024
Response from . on 30 Apr 2024
Dear Mr.Michael,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Kind regards,Front office

10/10 Excellent

Katherine, LONDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Really comfy bed. Greatest shower. Great breakfast. Possibly a little far out of the main areas but lots of transportation options
Stayed 4 nights in Apr 2024
Response from Matheus Revoredo on 30 Apr 2024
Dear Katherine,First and foremost, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your future stay in Lisbon. We are glad to know that the hotel facilities, location and breakfast fulfilled all your expectations. It will be a pleasure to welcome you back to our hotel in the future.Kind Regards,Matheus Revoredo - Front Office

10/10 Excellent

Janeth, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice place close to the transportation very friendly, clean good chose
Stayed 4 nights in Apr 2024
Response from . on 30 Apr 2024
Dear Janeth,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,Front desk.

10/10 Excellent

Baidmati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly
Stayed 1 night in Apr 2024
Response from Front Office on 29 Apr 2024
Dear Mrs. Baidmati,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards

10/10 Excellent

Maharanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and friendly
Stayed 1 night in Apr 2024
Response from Front Office on 28 Apr 2024
Dear Guest,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Faye

Travelled with partner, Travelled with group
Excellent staff. Mattresses very hard, and carpets in hallway of floor #4 need replacing . Other floors have been updated so we think it’s a work in progress. Great location.
Stayed 2 nights in Apr 2024
Response from Front Office on 25 Apr 2024
Good evening dear guestThank you in advance for your comment on your experience at VIP Executive Picoas Hotel. We are sorry that we did not live up to your expectations, especially during your resting time. We will note your words to improve.Hope to see you very soon Kind Regards

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfectly fine property for a short stay
Stayed 1 night in Apr 2024
Response from Pedro Luís on 25 Apr 2024
Good evening dear Mr.Thomas,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel.All of our guests’ comments and suggestions are extremely important to us. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,Front Desk

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great ,the staff were very helpful.
Stayed 4 nights in Apr 2024
Response from Matheus Revoredo on 25 Apr 2024
Dear Abdulrahman,First and foremost, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that the location and especially our staff fulfilled all your expectations. It will be a pleasure to welcome you back to our hotel.Kindest Regards,Matheus Revoredo - Front Office

10/10 Excellent

Baidmati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants
Stayed 4 nights in Apr 2024
Response from . on 24 Apr 2024
Dear Ms.BaidmatiOn behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regardsFront office

8/10 Good

Paul Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, staff very helpful
Stayed 3 nights in Apr 2024
Response from Matheus Revoredo on 18 Apr 2024
Dear Paul Douglas,First and foremost, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that our staff, the cleanliness and the room fulfilled all your expectations. It will be a pleasure to welcome you to our hotel.Kindest Regards,Matheus Revoredo - Front Office

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Decent all-round hotel but some of the worst towels I've seen in ages.
Stayed 3 nights in Apr 2024
Response from Front Desk on 16 Apr 2024
Dear Mr. Stephen,Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. Our accommodation team have been duly informed about the towels because this is not a normal situation.We hope you give us the opportunity to welcome you again and amaze you positively.Best regards,Front Desk

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fabulous and the staff were extremely friendly and helpful but..i would have given this 5 stars but i am being a bit picky as the 4 usb ports for charging electrical devices were all not working. I had explained this to the management and they sent a man to investigate, who then called another man to investigate. Eventually after 2 days the engineer came and investigated again and that was it. No solution just a lot if investigating. Maybe it will be fixed soon in room 411. Apart from that all good except for the pavement outside being a bit precarious as there were some missing cobble stones
Stayed 6 nights in Apr 2024
Response from Front Desk on 14 Apr 2024
Dear Guest,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel and we regret that we were unable to meet some of your expectations.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,Front Desk

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff was very friendly, from the front desk to the restaurant, everyone gave us great service
Stayed 1 night in Apr 2024
Response from Front Office on 12 Apr 2024
Dear Mr. Julio,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully decorated and the staff was helpful.
Stayed 1 night in Apr 2024
Response from Matheus Revoredo on 12 Apr 2024
Dear Daphne,Firstly, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that we have fulfilled all your expectations.It will be a pleasure to welcome you back to our hotel.Kindest Regards,Matheus Revoredo-Front Office

10/10 Excellent

NELSON, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hote is grreat very good location staff is very friendly it has a brerakfast that is included in the price and is great
Stayed 4 nights in Mar 2024
Response from . on 9 Apr 2024
Dear Mr. Nelson Ruiz,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, breakfast was amazing
Stayed 1 night in Mar 2024
Response from Front Office on 8 Apr 2024
Dear Mr.//Mrs.,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

You Kien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker is very friendly , The bed is comfortable And clean., Easy. go to downtown , I am very happy with this hotel.
Stayed 5 nights in Mar 2024
Response from Matheus Revoredo on 4 Apr 2024
Dear You Kien,Firstly, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon.We are glad to know that our staff, the room we have assigned for you and the hotel location fulfilled all your expectations. Your comfort is very important for us. It will be a pleasure to welcome you back to our hotel.Have a lovely day.Kindest Regards,Front Office

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Nice and pleasant stay
Stayed 5 nights in Mar 2024
Response from VIP EXECUTIVE PICOAS on 2 Apr 2024
Dear Ms. Jennifer,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best regards,Front Office

10/10 Excellent

Andrea, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish my stay was longer. I love this hotel so much. I mentioned to my friend that I was staying here and she said, she stayed here during her trip too and she also had a wonderful experience. The front desk staff is a large part of what makes this hotel special. Before I even checked in the door man saw my taxi and was ready to assist. He told me all about my room, that is so valuable! I missed my train and had to wait an hour for the next one to Lisbon and I was exhausted. They left a snack tray, a bottle of wine in my room. The staff made my day so much better.
Stayed 1 night in Mar 2024
Response from . on 1 Apr 2024
Dear Ms. Andrea,We were delighted to welcome you to VIP Executive Picoas Hotel.On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,Front desk.

8/10 Good

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The only thing I could complain about the bathroom sink wouldn’t hold water but as I didn’t complain about it wasn’t a major deal.
Stayed 3 nights in Mar 2024
Response from . on 31 Mar 2024
Dear Mr.Ken,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Giover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 4 nights in Mar 2024
Response from Front Desk on 27 Mar 2024
Dear Mr. Giover.,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

6/10 Okay

layo

Liked: Cleanliness, property conditions & facilities
Very good central location ,but quality of customer service not up to a good standard at the hotel's reception
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
Dear Mr. // Ms.,Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. We are sorry that we did not live up to your expectations, especially with our reception.We hope you give us the opportunity to welcome you again and amaze you positively.Best regards,

10/10 Excellent

Janet Elizabeth

Travelled with partner
Couldn’t fault it. Perfect hotel.
Stayed 7 nights in Mar 2024
Response from . on 27 Mar 2024
Dear Janet ElizabethThank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,Front Office

10/10 Excellent

vanessa beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2024
Response from . on 27 Mar 2024
Dear Ms. VAnessa Beatriz,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Neminder Singh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was clean and well managed. Some nibbles with towels, which were very worn. Positives were the fantastic staff in the breakfast restaurant, in particular Tatiani Kuttert, who was pleasant and welcoming. Staff overall were very good. Hotel could do with a gym and maybe a spa.
Stayed 4 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Dear Mr. Neminder,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Balananthasivam, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from . on 15 Apr 2024
Dear Mr. Balananthasivam,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Jocelyn Callangan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quiet area and close to supermarkets and restaurants. Breakfast is just ok,it would be nice if they have more selections not to have the same food every single day.
Stayed 5 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Dear Mrs. Jocelyn,Thank you so much for giving us the highest score!All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services.We look forward to welcoming you to our hotel again in the near future.Best regards,

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had was that the bar staff in the lobby bar were not trained. They were all new and it took a long time to get service. Once, I ordered a sav blanc and because they didn't have it, the waitress just swapped my bottle for another type of white wine that was more expensive.
Stayed 2 nights in Mar 2024
Response from Front Office on 25 Mar 2024
Dear Ms. Elizabeth,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel and we regret that we were unable to meet some of your expectations.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,

10/10 Excellent

samira, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office on 25 Mar 2024
Dear Mrs. Samira,Thank you so much for giving us the highest score!We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

Shaoquan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems temperature control does not work. Room is a little bit cold.
Stayed 5 nights in Mar 2024
Response from Front Office on 23 Mar 2024
Dear Mr. Shaoquan,We would like to thank you for the comments about your stay at our hotel.Our accommodation and maintenance team have been duly informed in order to correct the seems temperature control malfunctions, as quickly as possible.We look forward to welcoming you to our hotel again in the near future.Best regards,

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuno and his colleagues are simply the best front desk manager and staff I’ve encountered. They are phenomenal in every aspect of hospitality!
Stayed 2 nights in Mar 2024
Response from Front Desk on 22 Mar 2024
Dear Mr. Jefrfrey,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Harris, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff! Everybody’s super friendly
Stayed 1 night in Mar 2024
Response from Front Office on 21 Mar 2024
Dear Mr Harris, Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you next time!Best regards,Front Office

8/10 Good

Octavia carmen

Stayed 3 nights in Mar 2024
Response from VIP EXECUTIVE PICOAS on 9 Apr 2024
Dear Ms. Carmen,We were delighted to welcome you to VIP Executive Picoas Hotel.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We will continue to work to earn your trust. See you soon!Best regards,Front Office

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place. No issues. Close to metro and huge shopping area. Some good food areas near by. Would stay here again
Stayed 6 nights in Mar 2024
Response from Front Office on 20 Mar 2024
Dear Mr Matthew,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front Office