"When arriving, the hotel was getting a new roof. We were told due to flooding that the pool was closed but there was the alternative to use the gym across the road. We were told we were getting a newly remodeled room, but it had just been painted and smelled of cigarettes including the towels. You could hear the air dryers in other rooms drying them out.
At breakfast, there was no juice, no fresh fruit. it consisted of eggs, waffles, sausage, cereal muffins and bagels. Normally at this chain, there is a much larger selection.
The staff was amazing. The young lady who checked us in was very friendly and helpful for places to eat. She froze our ice packs for us which was very much appreciated."