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Reviews of Lisotel

4 out of 5
Lisotel
Estrada Nacional 109, Km 161.4, Ortigosa, Leiria

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 102 reviews" "
Rating 8 - Good. 35 out of 102 reviews" "
Rating 6 - Okay. 8 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 3 out of 102 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at the hotel is good except the gym equipment needs some love It needs a bit of rouge and lipstick 💄
Stayed 1 night in Feb 2022
Response from Lisotel - Hotel & Spa on 9 Mar 2022
Dear Francis, thank you for sharing your experience at our hotel. Our guests' opinion is essential to improve our services, for which we are grateful for the points mentioned. We hope to see you soon! Best Regards, Lisotel - Hotel & SPA

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely landscaped with well designed rooms. Staff was friendly and attentive when needed. The reason for the “meh“ rating was because of the in room heating/cooling unit which I constantly had to fight them with. I can not sleep when it’s above 19 degrees. If I turned on the AC it would immediately turn back to heat. It took four or five discussions with the front desk, where they have control of your rooms individual climate unit, to get them to leave it alone. Frustrating.....
Stayed 2 nights in Feb 2020
Response from Lisotel - Hotel & SPA on 16 Jun 2020
Dear Mike, Thank you for sharing your experience at our hotel. We’re pleased to know that you’ve enjoyed your stay with us. We apologize for the misunderstanding with AC, hoping you visit us again and we will do everything to ensure you a great stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Countryside feel, but quick drive to city of LEIRIA
Stayed 2 nights in Oct 2019
Response from Lisotel - Hotel & SPA on 29 Oct 2019
Thank you for sharing your experience at our hotel. We hope to see you soon! Best Regards,

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Nice, clean and comfortable
Very good. Nice, clean and comfortable. Will stay again!
Stayed 3 nights in Sep 2019
Response from Lisotel - Hotel & SPA on 29 Oct 2019
Dear Henry, Thank you for sharing your experience at our hotel. We hope to see you soon! Best Regards,

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Leiria
Very nice hotel just off the motorway. No apparent noise from traffic though which was good.
Stayed 1 night in Dec 2018
Response from Lisotel - Hotel & SPA on 21 Jan 2019
Dear Tim, Thank you for sharing your experience in our hotel. We’re pleased to know that you’ve enjoyed your stay with us. We hope to see you soon! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality modern Motel
Very good Hotel, just on your way on your journey. MODERN boutique room, spacious and clean. Enjoyed our stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diana

Stayed 2 nights in Feb 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paulo Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma equipe maravilhosa, Desde a recepcionista até as camareiras
Stayed 8 nights in Oct 2023

10/10 Excellent

Sérgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
O hotel é muito agradável, com um ótimo conforto, funcionarios super-simpaticos e comida excelente (tanto no pequeno-almoço como no jantar). Só tenho uma sugestão: a beira da piscina exterior devia ter uma proteção porque como se trata de tijoleira (a imitar deck de madeira), é muito propensa a quedas (uma das pessoas do meu grupo escorregou e fez um golpe profundo na perna). Apesar disso, a minha avaliação continua muito positiva. Já é a segunda estadia neste hotel e tenciono voltar muito mais vezes.
Stayed 1 night in Oct 2023

10/10 Excellent

jose roberto

Stayed 1 night in Sep 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 dias muitos bons
Correu muito bem! Recomenda-se!
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt dicht am Strand und hat eine gute Verkehrsanbindung. Lediglich die Parksituation ist schwierig. Zwar gibt es ein Parkhaus, aber es ist unfassbar eng! Das Hotel selber ist sehr sauber und gepflegt. Es werden alle notwendigen Dinge für einen Aufenthalt bereitgestellt. Das Frühstück war okay, etwas wenig Auswahl, aber lecker. Das personal war zuvorkommend und freundlich.
Stayed 2 nights in Aug 2023

8/10 Good

Liliana

Stayed 1 night in Aug 2023

10/10 Excellent

Joao

Stayed 1 night in Jun 2023

10/10 Excellent

Marlene

Stayed 2 nights in Jun 2023

10/10 Excellent

Zeferino

Stayed 2 nights in May 2023
Response from Lisotel - Hotel & Spa on 19 May 2023
Estimado Zeferino, obrigado por partilhar a sua experiência no nosso hotel.Esperamos que possa voltar a visitar-nos em breve!

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
O quarto era muito confortável, com banheira de hidromassagem, que funcionava muito bem. O pequeno almoço era excelente. O meu único reparo é com as toalhas que algumas já mereciam reforma. De resto, tudo ok.
Stayed 2 nights in Feb 2023

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Paulo

Stayed 1 night in Oct 2022

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Samuel

Liked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Tiago

Stayed 1 night in Sep 2022

10/10 Excellent

Neidi

Stayed 1 night in Sep 2022

10/10 Excellent

Neidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente o atendimento dos portugueses é acima de excelente, o café é ótimo, uma pena o hotel ser um pouco afastado do centro
Stayed 1 night in Sep 2022

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

josé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable, personnel sympathique, déjeuner buffet très diversifié, Barman de la piscine pas assez souriant à mon goût; Petit bémol: accès au spa pas inclus dans le prix de la chambre
Stayed 8 nights in Aug 2022

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’établissement et le personnel très accueillant. Il reste isolé, il est nécessaire d’avoir un véhicule et un bruit gênant provenant de la nationale qui est proche.
Stayed 2 nights in Aug 2022

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel très confortable, le restaurant est très bon. Le personnel vraiment très gentil et la piscine est superbe. Nous y retournerons l’année prochaine
Stayed 4 nights in Jul 2022

8/10 Good

sandra patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Lisotel - Hotel & Spa on 1 Jun 2022
Agradecemos a sua avaliação Sandra. Esperamos voltar a recebê-la em breve!

10/10 Excellent

Nuno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel muito bom com um spa fantastico
Stayed 1 night in Apr 2022
Response from Lisotel - Hotel & Spa on 1 Jun 2022
Obrigado pela sua avalização Nuno! É sempre muito bom saber que o nosso Spa é apreciado. Esperamos voltar a recebê-lo em breve!

6/10 Okay

Diana

Stayed 1 night in Feb 2022
Response from Lisotel - Hotel & Spa on 9 Mar 2022
Cara Diana, Obrigado pela sua classificação! Atentamente, Lisotel - Hotel & SPA

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA
Uma agradável supresa, totalmente remodelado, atual, muito bem cuidado, surpreende, não esperava tanto. O SPA é maravilhoso.
Stayed 1 night in Nov 2021

10/10 Excellent

Ana

Stayed 1 night in Nov 2021

10/10 Excellent

Alba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desilusão
A minha estadia correu mal, a começar pelo engano no quarto que me foi atribuido, pela limpeza do quarto que estava cheio de cabelos no chão. À 1h da manhã fomos acordados por grupos de hóspedes que faziam um barulho tremendo, sem qualquer tipo de respeito, situação esta que se voltou a repetir às 1h45 e às 8h30 de novo, um desasossego de noite!! Quando fomos tomar o pequeno almoço encontrámos os mesmos hóspedes , cerca de 60 aos berros, a servirem-se do bufet, sem máscara e luvas, o que era suposto tomar um peq almoço tranquilo, foi aterrorizador e pouco ético na situação em que vivemos.... O mais estranho disto tudo, foi os funcionários presenciarem todas estas situações e simplesmente nada fazerem!! Experiência e estadia péssima, com um preço de 130 € , valor mais do que suficiente para disfrutar de uma boa estadia e de comemoração do meu aniversário de casamento! Não voltarei a repetir com toda a certeza! DESILUDIDA!
Stayed 1 night in Sep 2021
Response from Lisotel - Hotel & SPA on 27 Sept 2021
Obrigado por partilhar a sua experiência no nosso hotel. Os comentários dos nossos hóspedes são essenciais para melhorarmos os nossos serviços, pelo que agradecemos as questões referidas. No Lisotel – Hotel & Spa somos bastante rigorosos com a limpeza, temos uma equipa responsável pela limpeza do hotel e outra responsável pela supervisão da mesma. Este funcionamento tem corrido bastante bem pelo que lamentamos a sua experiência menos positiva. De facto, um grande grupo esteve acomodado no nosso hotel no decorrer da vossa estadia, tendo ocorrido algum ruído fora do normal. Apesar das nossas chamadas de atenção, infelizmente, há alguns comportamentos que não conseguimos controlar. Esperamos que possa voltar e usufruir do verdadeiro potencial do nosso hotel. Agradecemos desde já a compreensão. Atentamente, Lisotel - Hotel & SPA

8/10 Good

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Lisotel - Hotel & SPA on 27 Sept 2021
Estimada Yasmina, obrigado por partilhar a sua experiência no nosso hotel. Esperamos vê-la em breve! Atenciosamente, Lisotel - Hotel & SPA

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cet hôtel ne vaut pas ses 4 étoiles.. Il est moderne et il y a une piscine, mais proche de l'autoroute, les camions klaxonnent quand vous êtes à la piscine. On avait pris une chambre avec baignoire jaccuzi, on n'a pas pu s'en servir il n'y avait pas assez de pression... Et idem le lendemain pour se doucher. Il y a des travaux autour de l'hôtel... À fuir.
Stayed 1 night in Aug 2021
Response from Lisotel - Hotel & SPA on 27 Sept 2021
Merci de votre commentaire. Les commentaires de nos clients sont essentiels afin d'améliorer nos services. Nous espérons que vous pourrez revenir et profiter du véritable potentiel de notre hôtel. Cordialement, Lisotel - Hotel & SPA

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapadinha de 3 dias
Hotel simpático mas com localização um pouco fora da cidade. O quarto só era limpo ao fim da tarde. O acesso à piscina exterior é feito por fora o que se torna um pouco desagradável, talvez fosse possível arranjar um meio de passar para a piscina exterior por meio de um túnel ou outra solução. O spa é 5 estrelas.
Stayed 3 nights in Aug 2021
Response from Lisotel - Hotel & SPA on 27 Sept 2021
Obrigado por partilhar a sua experiência no nosso hotel. Os comentários dos nossos hóspedes são essenciais para melhorarmos os nossos serviços, pelo que agradecemos os pontos referidos. Aproveitamos para informar que dispomos de uma passagem para a piscina exterior, pelo interior do edifício. Esperamos que possa voltar em breve e usufruir de todas as comodidades que o nosso hotel tem para oferecer. Atenciosamente, Lisotel - Hotel & SPA

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable sejour
Nous avons passé un agréable séjour, le personnel était très sympathique. Juste dommage que le bar de la piscine n'était pas ouvert mais compréhensible compte tenu de la situation sanitaire actuelle
Stayed 5 nights in Jun 2021

6/10 Okay

Maria Emilia

Travelled with family
Disliked: Staff & service
Razoável
Stayed 1 night in Jun 2021

6/10 Okay

Maria Emilia

Travelled with family
Quatro estrelas com muitas falas.
Decoração linda. Pequeno almoço muito fraquinho algum serviço funcionarios bastante fraco. A zona da pechina era muito agradável pena não ter entrada directa para o hotel. É também muito chato estar na baranda e estar apanhar com o fomo do tabaco dos lados quando dizem ser não fumadores.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortavel
Stayed 1 night in May 2021
Response from Lisotel - Hotel & SPA on 11 May 2021
Obrigado por partilhar a sua experiência no nosso hotel! Esperamos que nos possa voltar a visitar em breve!

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Lisotel - Hotel & SPA on 8 Jan 2021
Caro Paulo, Obrigado pela sua classificação! Esperamos voltar a vê-lo em breve!

10/10 Excellent

Grégory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retour d'expérience
Hotel surprenant propre,personnel tres accueillant,piscines et spa genial,petit déjeuner aux top du top et les chambres tres spacieuses et classes. RAS
Stayed 5 nights in Nov 2020
Response from Lisotel - Hotel & SPA on 4 Dec 2020
Cher Grégory , Merci de votre commentaire. Nous espérons vous voir bientôt!

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lisotel - Hotel & SPA on 16 Nov 2020
Caro Eduardo, Obrigado pela sua classificação! Esperamos voltar a vê-lo em breve!