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The Harper is a nice small hotel, but situated very close to Paddys Pub and SkyGarden where the noise penetrates your room till 3am. Most of the clientele appear to be mainland Indonesian or Indian so breakfast buffet is a challenging experience. The staff are nice and friendly and the rooms clean and tidy. Location is fine if your looking to be round the Bali Bombing Memorial are.
Craig
Stayed 8 nights in May 2024
Response from Roni Y. on 22 May 2024
Dear Craig,Thank you for taking the time to share your feedback about your recent stay at Harper Kuta by Aston. We appreciate your kind words about our friendly staff and the cleanliness of our rooms.We apologize for the inconvenience caused by the noise from nearby establishments. We understand how important a peaceful night’s sleep is and will explore possible solutions to minimize noise disturbances for our guests.Regarding the breakfast buffet, we aim to provide a variety of options to cater to all our guests’ preferences. Your feedback is valuable, and we will look into improving our breakfast offerings to better accommodate diverse tastes.We’re glad to hear that you found our location convenient, especially being close to the Bali Bombing Memorial. We hope you had a meaningful visit.Thank you once again for your review. We look forward to the opportunity to welcome you back and provide a more enjoyable experience in the future.Warm regards,Roni Y.General Manager
Area is quite sketchy at night, a group of 3 guys pulled up on bikes and tried to pickpocket us while walking a few minutes from the hotel. Hotel was nice and staff were excellent!
Natasha
Stayed 1 night in Apr 2024
Response from Roni Y. on 9 May 2024
Dear Natasha,Thank you for your feedback about your recent stay at Harper Kuta. We appreciate you highlighting both the positive aspects – our friendly staff and comfortable accommodations – and the area of concern regarding safety at night.Guest safety is our top priority, and we sincerely apologize that you experienced a pickpocketing attempt near the hotel. We take such incidents very seriously.We understand that this experience may have tarnished your impression of the area. While Kuta offers a vibrant nightlife scene, we want to ensure our guests feel safe throughout their stay.Sincerely,Roni Y.General Manager
10/10 Excellent
Tedd
14 Apr 2024
The property is well located to the party areas, restaurants and/or the beach including beach walk. Nice sweet with good views and excellent service.
Tedd
Stayed 6 nights in Apr 2024
Response from Roni Y. on 15 Apr 2024
Dear Tedd,Thank you so much for taking the time to leave such a kind review of Harper Kuta! We're thrilled to hear that you enjoyed the convenient location to the exciting nightlife, delicious restaurants, and beautiful beach with its scenic walk.We also appreciate you mentioning our comfortable rooms with lovely views and our excellent service. It's our pleasure to ensure our guests have a delightful and memorable stay.We hope to welcome you back to Harper Kuta soon!Warm regards,Roni Y.General Manager
Travelling alone, I felt safe. I felt surrounded by people who cared about me. Staff remembered me from a previous stay, so also had friends. Nothing was too much trouble.
Jacqueline
Stayed 14 nights in Mar 2024
Response from Roni Y. on 18 Mar 2024
Dear Jacqueline,Thank you for taking the time to share this wonderful review of Harper Kuta! We are thrilled to hear that you felt safe and cared for during your solo travels.It's incredibly rewarding to know that our staff went the extra mile to make you feel comfortable and welcome. We take pride in creating a warm and friendly atmosphere, and it means a lot that the team not only remembered you from your previous stay but also helped you build friendships during this visit.There's no request too big or too small for our team at Harper Kuta. We're here to ensure you have a memorable and enjoyable experience, and it sounds like we achieved that on this occasion.Thank you again for choosing Harper Kuta. We look forward to welcoming you back again soon!Sincerely,Roni Y.General Manager
10/10 Excellent
Vasko
14 Feb 2024
Vasko
Stayed 1 night in Feb 2024
Response from Roni Y. on 16 Feb 2024
Dear Vasko,Thank you for your maximum rating on us.Allow us to welcome you back in the near future.Kind regards,Roni Y.General Manager
Good location,near to kuta beach...stuff is helpfull
Maria
Stayed 2 nights in Jan 2024
Response from Roni Y. on 18 Jan 2024
Dear Maria,Thank you for your wonderful review and amazing score you’re given to Harper Kuta Bali!We're thrilled to know that you enjoyed our room, warm hospitality & the facilities provided. Your recommendation means the world to us.We can't wait to welcome you back for another unforgettable experience.Sincerely yours,Roni Y.General Manager
Dear Hatakeyama, Thank you for amazing score you’re given to Harper Kuta Bali! We're thrilled to know that you enjoyed our room, warm hospitality & the facilities provided. Your recommendation means the world to us. We appreciate your positive feedback and we can't wait to welcome you back for another unforgettable experience. Sincerely yours, Roni Y. General Manager
overall it's nice for the price.
breakfast is decent but road to hotel is very crowded for a car. On my first day I got a noisy room and requested for a new quieter room. The hotel only managed to give me the new room the next day. Staffs are kind and helpful.
Edwin
Stayed 5 nights in Sep 2023
Response from Roni Y. on 28 Sept 2023
Dear Edwin,Greetings from Harper Kuta Bali.Thank you for your rating and positive review following your recent stay with us. Your feedback highly appreciated.Looking forward to welcome you back in the near future.Sincerely,Roni Y.General Manager
Dear Ivan, Thank you for amazing score you’re given to Harper Kuta Bali! We're thrilled to know that you enjoyed our room, warm hospitality & the facilities provided. Your recommendation means the world to us. We appreciate your positive feedback and we can't wait to welcome you back for another unforgettable experience. Sincerely yours, Roni Y. General Manager
8/10 Good
Regan, Brunswick
1 Sept 2023
Regan
Stayed 2 nights in Aug 2023
Response from Roni Y. on 21 Sept 2023
Dear Regan,Thank you for your wonderful review and amazing score you’re given to Harper Kuta Bali!We're thrilled to know that you enjoyed our room, warm hospitality & the facilities provided. Your recommendation means the world to us.We can't wait to welcome you back for another unforgettable experience.Best regards,Roni Y.General Manager
Friendly staff, clean room. Nice pool area and bar, and very close to the main city area.
Ben
Response from Roni Y. on 22 Aug 2023
Dear Mr. Ben, Thank you for sharing your review and choosing Harper Kuta as your staying destination. We love to know that you had a great stay overall. We appreciate your feedback and shared it to our team to boost up our products quality and our services. We hope to have the opportunity to welcome you back again in the future.Best regards, Roni Y. General Manager
2/10 Terrible
Jaden
22 Jul 2023
Jaden
Stayed 4 nights in Jul 2023
Response from Roni Y. on 22 Aug 2023
Dear Mr. Jaden,Thank you for sharing your review.We're sorry to know that you had an inconvenience stay with us.I hope we could welcome you again in the future with better experience.Sincerely,Rony YudiyantoGeneral Manager
Everyone was more than willing to help with whatever was wanted or needed.
Lots of Asian food at Breakfast however the chef would do poached eggs if asked. No bacon available.
Noisy at night at times due to other guests and being in the heart of the Kuta night club area.
Overall it was amazing, beautiful Spa and pool. Meals served by the pool. Beautiful spacious room and very clean.
I had a great stay at the harper. The staff are amazing and the whole place is really clean. Only one ask. Please put bacon on the breakfast menu 😊
Ann Marie
Stayed 1 night in Apr 2023
2/10 Terrible
Shue Ming
Business traveller
1 Mar 2023
Liked: Amenities
Disliked: Cleanliness
smokey. I leave the hotel at 11:30pm. I cannot accept it.
I am asking for a reduction of the booked fee.
Shue Ming
Stayed 1 night in Feb 2023
Response from Roni Y. on 4 Mar 2023
Dear Shue Ming,Thank you for sharing your review and choosing Harper Kuta as your staying destination. We regretted to learn about your less than perfect conditions of room facilities, we do apologize for that. We appreciate your feedback as we are constantly looking to improve in all areas of our hotel. We apologize for any inconveniences you might have experienced during your stay with us. In relation for reducing of booking fee i do apologize i can't accommodate for it. Best regards, Roni Y.General Manager
2/10 Terrible
Shue Ming
25 Feb 2023
Shue Ming
Stayed 1 night in Feb 2023
Response from Roni Y. on 24 Mar 2023
Dear Shue Ming, Thank you for sharing your feedback and choosing Harper Kuta as your staying destination.I do apologize for less than perfect stay experience you got during your stay with us. Hope we still have chance to welcome you back and deliver better stay experience in the future. Warm regards,Roni Y.General Manager
Expensive for what you get. Our first room had a leaking air con, maintenance came to fix it and it still leaked, could hear the dripping during the night and had to keep a towel on the floor as I slipped on the water during the night. Could clearly see the water damage on the wall from long-term leaking. I requested a new room and was offered a downgraded room with no mention of a refund for the difference in price, ended up waiting for another room to become available, the ac also leaked in the second room however it was a lot less. The food at this hotel is terrible.
Carly
Stayed 7 nights in Feb 2023
Response from Roni on 27 Feb 2023
Dear Carly Jade Gibellini,Thank you for sharing your review and choosing Harper Kuta as your staying destination. We regretted to learn about your less than perfect conditions of room facilities, we do apologize for that. We appreciate your feedback as we are constantly looking to improve in all areas of our hotel. We apologize for any inconveniences you might have experienced during your stay with us.We hope to have the opportunity to welcome you back again in the future.Best regards, Roni Y. General Manager
10/10 Excellent
Jade
Business traveller
24 Nov 2022
Beautiful
Jade
Stayed 1 night in Oct 2022
Response from Warm Regards, Roni Y. General Manager on 30 Nov 2022
Dear Jade,Thank you for sharing your feedback. We love to know that you had a great stay overall. Your comments are very much appreciated. I shared it with the team for improvement.We hope that we still have a chance to welcome you again in the future and create better experiences.Warm Regards,Roni Y.General Manager
The hotel is in a good location to walk around Kuta and go to the beach. All the staff were very friendly and always there when I needed something.
I got a pool side room the sounded cool but was not. The problem is in the day you hear all the people in it and at night I could hear the water spilling over the side and pumps. Also if you open your curtains the restaurant and pool get full view of you room. With the curtains shut the room was very dark.
Jeremiah
Stayed 7 nights in Sep 2022
6/10 Okay
Ae Ra
Travelled with partner
25 Aug 2022
Liked: Cleanliness, staff & service
Service, cleanness and location is excellent but I could tell that the hotel is getting old. Hot water wasn’t running hot in the room I stayed.
Ae Ra
Stayed 2 nights in Aug 2022
Response from Warm Regards, Roni Y. General Manager on 27 Aug 2022
Dear Mrs. Ae Ra,Thank you for sharing your feedback.We love to know that you had a great stay overall.Your comments are very much appreciated. I shared it with the team for improvement.We hope that we still have a chance to welcome you again in the future and create better experiences.Warm Regards,Roni Y.General Manager
Dear Jocosa
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.
At Harper Kuta, we strive to provide the most excellent service to our customer. Therefore your feedback is really valuable for our continuous improvement.
We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.
It was above my expectation when i reached the hotel. The staff was very kind and professional. It was super clean and i liked the quietness and calm environment when in the room. Surely Worth the price. 👍
Verified traveller
Stayed 4 nights in Mar 2020
Response from Ronny Yudiyanto on 14 Mar 2020
Dear Anonymous,
Thank you for sharing your superb review and staying with us at Harper Kuta.
We're thrilled to learn that we exceed your expectations on this visit.
We're looking forward to welcoming you back.
Best,
Ronny Yudiyanto
General Manager
8/10 Good
Verified traveller
8 Mar 2020
Verified traveller
Stayed 2 nights in Mar 2020
Response from Rony Yudiyanto on 10 Mar 2020
Dear anonymous,
Thank you for sharing your rating and staying with us at Harper Kuta.
We would love to welcome you back.
Best,
Rony Yudiyanto
General Manager
The staff is very kind. The room was a good size and nice but when I first came to the room there was some dust where the TV is. I told the staff on my way out and they took care of everything by the time I got back. Excellent location near the nightlife but you didn’t hear any noise in the room. Breakfast was delicious as well.
Miss A J
Stayed 4 nights in Feb 2020
8/10 Good
James
6 Mar 2020
Liked: Staff & service
James
Stayed 2 nights in Mar 2020
Response from Rony Yudiyanto on 6 Mar 2020
Dear James,
Thank you for sharing your feedback and staying with us at Harper Kuta.
We would love to welcome you back.
Kind regards,
Rony Yudiyanto
General Manager
good location. relatively clean. drinking water provided but hot water dispenser is not working. staff are friendly and helpful 👍
M
Stayed 3 nights in Feb 2020
Response from Ronny Yudiyanto on 4 Mar 2020
Dear M,
Thank you for sharing your review and staying with us at Harper Kuta.
We're glad to know that you had a great stay overall.
Your feedback on our facilities is very much appreciated for our improvement.
We would love to welcome you again.
Best,
Ronny Yudiyanto
General Manager
Harper Kuta ticked all the boxes for us, it is clean, pool at the door, friendly staff, good breakfast, close to night life, and most of all the Free Wifi was really good.
Chris
Stayed 4 nights in Feb 2020
Response from Rony Yudianto on 24 Feb 2020
Dear Chris,
Thank you for sharing your superb review and staying with us at Harper Kuta.
We're happy to know that we exceed your expectations.
We're looking forward to welcoming you again.
Best,
Ronny Yudianto
General Manager
An outstanding hotel which exceeded my expectations at every turn. Everything. from the airport transfers, to the room, the food & drink, and the friendly & attentive staff were terrific. A terrific hotel, recommended to all.
Graham
Stayed 9 nights in Feb 2020
Response from Wayan Astika on 18 Feb 2020
Dear Graham,
Thank you for sharing your review and your recommendation.
We're happy to learn that we exceed your expectations on this visit.
We're looking forward to welcoming you again.
Best,
Wayan Astika
PIC General Manager
We booked In for 3 nights and our stay was good.
Decent hotel and great rooms.
Thier location was also ideal to our needs and requirements.
sandy
Stayed 3 nights in Feb 2020
Response from Wayan Astika on 18 Feb 2020
Dear Sandy,
Thank you for sharing your review and staying with us at Harper Kuta.
We're pleased to learn that you had a great stay experience.
It is about the location and we're lucky to get in the most strategic one.
We're looking forward to welcoming you back soon.
Best,
Wayan Astika
PIC General Manager
I can see why people like this hotel so much! Located in the heart of Kuta, you’ve got unlimited food, restaurants, bars, information at the door. The hotel staff and facilities were immaculate, room had very little noise from the lively party strip next door. I’ll definitely be coming back, thanks Harper!
Verified traveller
Stayed 1 night in Feb 2020
Response from Wayan Astika on 18 Feb 2020
Dear Anonymous,
Thank you for sharing your review and staying with us at Harper Kuta.
We're thrilled to learn that we exceed your expectations on this visit.
It was our pleasure to have you as our guest, and we're looking forward to welcoming you again soon.
Best,
Wayan Astika
PIC General Manager
6/10 Okay
Verified traveller
10 Feb 2020
Verified traveller
Stayed 4 nights in Feb 2020
Response from Wayan Astika on 12 Feb 2020
Dear Anonymous,
Thank you for sharing your review and for staying with us at Harper Kuta.
We would love to welcome you again.
Best,
Wayan Astika
PIC General Manager
Conveniently located with clean rooms for a good price. Very safe.
Greg
Stayed 5 nights in Jan 2020
Response from Wayan Astika on 13 Feb 2020
Dear Greg,
Thank you for sharing your great experience and stay with us at Harper Kuta.
We're lucky to get in the most strategic location and give a pleasant walk for our guests to explore the busiest street of Kuta area.
We're looking forward to welcoming you back.
Best,
Wayan Astika
PIC General Manager
Dear Koh,
Thank you for sharing your review and staying with us at Harper Kuta.
We're happy to know that you have a great stay experience.
Your feedback to our staff is very much appreciated too.
I had shared your comments with them and we look forward to welcoming you back.
Best,
Wayan Astika
PIC General Manager
8/10 Good
Verified traveller
2 Feb 2020
Verified traveller
Stayed 6 nights in Jan 2020
Response from Wayan Astika on 7 Feb 2020
Dear Anonymous,
Thank you for sharing your review and for staying with us at Harper Kuta.
We look forward to welcoming you back.
Best,
Wayan Astika
PIC General Manager
Enjoyed the affordable and pleasant stay wholeheartedly.
Ashleigh
Stayed 5 nights in Jan 2020
Response from Sonny Juliono on 20 Jan 2020
Dear Ashleigh,
Thank you for sharing your feedback.
We're glad to know that you had an enjoyable stay experience.
We would love to welcome you back.
Best,
Sonny Juliono
General Manager
The location is perfect in the middle of the nightlife of Kuta. Hence it is perfect for young couples or friends. Very accessible to numerous bars and nightclubs. It is quite close to Kuta beach as well which is fantastic. Also the room condition is great given the highly affordable price tag. Harper Kuta has all the essentials one needs while having near perfect location in Kuta. Hightly recommend it.
Lim Zhao Wei
Stayed 3 nights in Dec 2019
Response from Sonny Juliono on 6 Jan 2020
Dear Lim,
Thank you for sharing your comprehensive review.
We're happy to learn that we exceed your expectations and so you left with great memories.
It was our pleasure to have you as our guest and we look forward to welcoming you again.
Best,
Sonny Juliono
General Manager
Big rooms very clean good location for singles breakfast was okay everything else was good
Fuad
Stayed 1 night in Dec 2019
Response from Sonny Juliono on 23 Dec 2019
Daer Fuad,
Thank you for sharing your review.
We're pleased to learn that you had a great stay overall.
We're looking forward to welcoming you again.
Best,
Sonny Juliono
General Manager
I liked the location, the service, and the property great stay.
Verified traveller
Stayed 5 nights in Nov 2019
Response from Sonny Juliono on 18 Nov 2019
Dear Anonymous,
Thank you for sharing.
We're thrilled to learn that we could exceed your expectations on this visit.
We're looking forward to welcoming you again.
Best,
Sonny Juliono
General Manager
Location was fantastic we walked everywhere. The breakfast was ok but all the staff were friendly
Verified traveller
Stayed 5 nights in Oct 2019
Response from Sonny Juliono on 12 Nov 2019
Dear Anonymous,
Thank you for sharing your review.
We're happy to know that you love our prime location.
Your feedback to our staff is very much appreciated too.
We're looking forward to welcoming you again.
Best,
Sonny Juliono
General Manager
The staffs were extremely friendly and helpful. The breakfast within the hotel was simple and alright. The room was sort of clean and kinda comfy looking. The Hotel WiFi is amazing and it covered the whole lobby as well.The TV channel is boring. The toilet looks nice but the showerhead is awful. The hose beside the toilet was too weak to wash anything. The hotel massage service was alright and could have been better if not for the squeaky noise.
Overall, I did enjoy the stay.
Kenneth
Stayed 3 nights in Oct 2019
Response from Sonny Juliono on 9 Oct 2019
Dear Kenneth,
Thank you for sharing your review during your time with us.
We're glad to know that you had an enjoyable stay overall.
Your feedback to your room experience is very much appreciated. I had brought your comments on board and we will check to the area where we can improve and look for the solution.
We're looking forward to welcoming you again.
Best,
Sonny Juliono
General Manager
Dear Anonymous,
Thank you for sharing your great review.
We're thrilled to learn that you had an amazing stay experience.
We realize that a great breakfast is one of the perfect ways to start the day.
Your feedback to our staff is very much appreciated too.
We're looking forward to welcoming you back.
Best,
Sonny Juliono
General Manager
Nice Property to stay middle of party hub, good staff and service.
Raj
Stayed 4 nights in Sep 2019
Response from Sonny Juliono on 23 Sept 2019
Dear Raj,
Thank you for sharing
It's about the location and we're glad to get in the most strategic one.
We would love to welcome you again.
Best,
Sonny Juliono
General Manager