"The hotel itself is a beautiful, well-kept, welcoming place with nice, modern rooms, great food & good wellness program. In non-Covid circumstances, the stay would have been enjoyable. Therefore I am definitely considering coming back next year.
However, there are a few points of criticism I want to address, which made our experience even uncomfortable at times during the past 4 days:
1. The wellness manager was unwilling to find a time frame for the pool/wellness are for myself and my kids (4...