Aerogare 2E, Gate L, Aéroport Paris Charles De Gaulle, Le Mesnil-Amelot
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very convienent and no need to leave security at airport. Unfortuately the price increase $150 (when i booked) to now $630 per night is out of our price range so we cant stay in future. Lots of sleepers, people sitting by wall to walk through to get to hotel.
Shirley
Stayed 1 night in Oct 2023
Response from Laura Mission Control on 22 Nov 2023
Thank you for your feedback ! We are glad that you enjoyed your stay. the room rate has indeed increased for different reasons. We invite you to check again the price next time you come to France. These prices are subject to change depending on the period of the reservation. We hope to see you again and wish you a good day.
After a 15 day trip in France, making our last night in the Yotel was perfect. All we needed was a place on the airport property. It allowed us to go through security the night before and in the morning go straight to our gate.
The gate area has lots of good shopping opportunities too.
We will definitely do this again to avoid morning rush hours and airport traffic. So glad a friend recommended it to us.
This hotel is located inside terminal 2E. Our flight was delayed and instead landing at 10 pm we landed at 11:30 pm. Before departure we called the hotel and they assured us they were going to wait for us since we had a 15 months baby traveling with us. Upon arrival of course that was not the case, of course nobody answered the phone and they left us stranded at midnight on the street with a 15 month baby. Most hotels were sold out but luckily we found a place to stay. On top of that they are refusing to refund the night. It shocking a hotel located inside the terminal does no wait for delayed flights and leave its customers stranded on the street. If you want to be sure to have a room no matter what book somewhere else as yotel does not understand they work in an airport subject to flight delays. Horrible and shocking experience.
Jacopo
Stayed 1 night in Apr 2023
10/10 Excellent
prisciliano
11 Apr 2023
prisciliano
Stayed 1 night in Apr 2023
2/10 Terrible
Jean
7 Apr 2023
We lost our stay and had to stay and part at another hotel. Theu do not take luggage. Fine. We could not keep our luggage at storage area because they did not open in time 4ournextflight. So we wasted our money. Would not recommend this place ever
Jean
Stayed 1 night in Apr 2023
Response from Arsène YOTELAIR PARIS CDG on 7 Apr 2023
Hello JeanI would like to thank you for taking time to leave a review regarding your experience. We do our best to satisfy our customers but most of the issues you raise are beyond our control . we are a transit hotel in the reserved area of the airport and therefore we are subject to rules laid down by the airport authorities.
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Dear Betty,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards
2/10 Terrible
ritika, DORAL
Travelled with family
8 Mar 2023
Disliked: Staff & service
They were difficult. My parents had no credit card so I prepaid it because they checked in earlier there was an extra charge of 45.00 which they refused to accept in cash. They sent me the link for the credit card and needed a verification note from my bank and gi then refused to check them in even with a deposit that my parents were willing to pay of 100usd.
ritika
Stayed 1 night in Mar 2023
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Dear Ritika, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you. the well-being of our customers is important to us, it is for we will strive to do better next time
4/10 Poor
Ross
7 Mar 2023
Ross
Stayed 1 night in Mar 2023
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Dear Ross, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you .the well-being of our customers is important to us, it is for we will strive to do better next time
10/10 Excellent
Rob
5 Mar 2023
Rob
Stayed 1 night in Mar 2023
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Dear RobThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!
8/10 Good
Chad
28 Feb 2023
Chad
Stayed 1 night in Feb 2023
Response from Biriyanga on 22 Mar 2023
Thank you for the great rating of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 Excellent
Wissem
27 Feb 2023
Wissem
Stayed 1 night in Feb 2023
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Bonjour WissemNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau trèsbientôt !Veuillez agréer, nos salutations distinguées.
6/10 Okay
HYODAN
22 Feb 2023
HYODAN
Stayed 1 night in Feb 2023
Response from Biriyanga on 22 Mar 2023
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
6/10 Okay
Björn
20 Feb 2023
Björn
Stayed 1 night in Feb 2023
Response from Biriyanga on 22 Mar 2023
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
My room was dirty there was blood on curtains and urine in the toilet and didn’t get a remote for the tv I had to wait u til your agaent had the time to bring it to me
Brianna
Stayed 1 night in Feb 2023
Response from Arsène YOTELAIR PARIS CDG on 1 Mar 2023
HelloThank for taking the time to leave a review regarding your experience at our hotel. we do our best to satisfy customers. so sorry that was not the case for you. We will pay attention to those details to avoid the problem at your next visit.Kind Regards
While it's a convenient alternative to sleeping in the terminal, the hotel is remote (no food concessions without going outside security). Room is small but well laid out. Not great condition-worn furniture and black mold in shower.
William
Stayed 1 night in Feb 2023
Response from Gregoire on 22 Mar 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
I'ts great for what it is. A hotel in the terminal. It could use some food options. currently it only has snacks.
Maddumage
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
It was cleanand staff was helpful and friendly. Would book again
Toni
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
6/10 Okay
Kamel
28 Jan 2023
Kamel
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
10/10 Excellent
Lishani
28 Jan 2023
Lishani
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
8/10 Good
Jim
20 Jan 2023
Jim
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
Very convenient and nice hotel for a lay over at paris
Tabet
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
10/10 Excellent
Jianguo
19 Jan 2023
Jianguo
Stayed 1 night in Jan 2023
Response from Biriyanga on 3 Feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
Dear Customer, Thank you for taking the time to share your thoughts with us. While we would have preferred a more enjoyable experience, your feedback is very important to us as it helps us improve our day-to-day services. The concept of our hotel is to have small cabins with everything you need to rest between flights. We are located in the security zone of Gate L of Terminal 2E, as indicated on our website.We do our best with our repair team to solve these problems.We apologize for any bad experience you may have, but we guarantee you will do our best with our teams to improve. Kind Regards
Response from ARSENE YOTELAIR PARIS CDG on 11 Mar 2023
Dear Youstina,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!
No personal service
Very under size room
No natural lights
Very bad lobby
NASSER
Stayed 1 night in Dec 2022
2/10 Terrible
Matthew
Travelled with family and small children
21 Dec 2022
Disliked: Staff & service
Could not access hotel due to it being on the other side of security within the airport. To access this you needed to have a boarding pass for that terminal, have no hold luggage and had to, obviously, fly from that terminal. This is not clear on the expedia site which sold the hotel as simply an airport hotel and not one that one could not access like any ordinary hotel. It’s fraud.
It was not advertised clearly that this hotel is on the other side of security and one can only access this terminal if one has a boarding pass for a plane flying out of that terminal (which is a detail one does not know far in advance). You can only take in hand luggage. Could not access the hotel as a result so wasted entire cost. This is NOT clear on your site. Price is - unsurprisingly - nonrefundable, so this is a complete money spinner - and a con - for Expedia and Yotel.
Great, clean, comfortable, safe…. However, it did take me about 45 minutes to find it 😅
Jennifer
Stayed 1 night in Nov 2022
Response from Biriyanga on 6 Dec 2022
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are sorry you couldn’t find us quickly.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards
Dear guest, Thank you for your opinion about our hotel. Your feedback is very important to us because it helps us improve our services on a daily basis.We are delighted that you enjoyed your stay, and we hope to welcome you again soon!Kind Regards,
The rooms are not clean and maintained. Terrible conditions and high cost
Hamdi
Response from Fanny on 24 Nov 2022
Thank you for taking the time to share your thoughts with us.Although we would have preferred your experience to be more enjoyable, your feedback is very important to us, as it helps us improve our services on a daily basis.We made a point with our teams about these inconveniences, our cleaning teams do their best to respect strict cleaning standards. We apologize for any bad experience you may have had, but we guarantee that we will do our best with our teams to improve.
No food access, terrible bed, no english instructions or tv even thought it's in the international terminal. mirrors on EVERY wall, who wants that? But it was clean and quiet.
karen
Response from Room Division Manager on 24 Nov 2022
Dear customer,Thank you for taking the time to share your thoughts with us.Although we would have preferred your experience to be more enjoyable, your feedback is very important to us as it helps us improve our services on a daily basis.The concept of our hotel is to have small cabins with everything you need to rest between two flights. We are located in the security area of Gate L of Terminal 2E, as indicated on our website.Kind Regards,
Dear guest,Thank you for your opinion about our hotel. Your feedback is very important to us because it helps us improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon!Kind Regards,
10/10 Excellent
Amina
27 Oct 2022
Amina
Stayed 1 night in Oct 2022
Response from GENERAL MANAGER on 29 Oct 2022
Dear guest,Thank you for your review of our hotel. Your feedback is very important to us, as it helps us to improve our services on a daily basis.We are delighted to have welcomed you to our hotel and hope to see you again on your next trip.Kind regards
Great accessibility. Needed more towels and free water.
Naomi
Stayed 1 night in Oct 2022
Response from GENERAL MANAGER on 29 Oct 2022
Dear guest,Thank you for your rating of our hotel. We are delighted to have welcomed you to our hotel and hope to see you again on your next trip.Kind regards
Dear guest,Your feedback is very important to us, as it helps us to improve our services on a daily basis.We are delighted to have welcomed you to our hotel and hope to see you again on your next trip.Kind regards