Cher invité, Nous vous remercions d'avoir choisi notre hôtel et de nous faire part de vos préoccupations. Votre avis est très précieux pour nous. Nous sommes contentant de savoir que la boisson offerte vous a plu et que notre crew a été a la hauteur de vos attentes. En ce qui concern la peinture, nous avons déjà contracté une société pour la refaire en 2024. Nous vous remercions a nouveau pour vos commentaire et nous espérons pouvoir vous accueillir très bientôt! Cordialement,

Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms exceeded your expectations. And the location is terrific - so close to everything! We wish you a magical holiday season and and fabulous year 2024. We anxiously await your return!

Dear Marcel,Thank you so much for taking the time to rate your experience at Moxy Lausanne City with a perfect 10 out of 10! We appreciate your positive feedback and are thrilled to hear that you had such a fantastic stay with us.We're here to ensure your future stays are just as exceptional.We look forward to welcoming you back to Moxy Lausanne City in the future!Best regards.PhilippeCaptain & Crew

Dear James, Thank you for taking the time in sharing your recent experience with us. I am happy to read that you found the hotel super clean as well as eco-friendly but very sorry to hear that the pillows gave you a back pain during your stay. We understand how important a good night of sleep is. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. We wish you all the best. PEACE + LOVE + MOXY

Dear guest, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and that we exceed your expectations. We anxiously await your return! Don't take too long to come back

Hey Amy, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms with comfortable beds exceeded your expectations. Happy to know also that you enjoy the little extras such as the travel pass. We anxiously await your return! Don't forget that there's always a drink waiting for you at the bar! PEACE + LOVE + MOXY

Dear Xinyue, Thank you for your time in sharing your review. We are sorry to know that your stay was not to your satisfaction. We kindly ask you to share with us more information about your stay. You can do so by sending us an email. We thank you in advance! PEACE + LOVE + MOXY

Dear guest, Thank you for sharing your recent stay with us. I'm sorry to read that you didn't find our hotel the perfect fit for your business trip! We hope to see you then when you want to relax with us. Take care and don't forget, we have a drink waiting for you! PEACE + LOVE + MOXY

Dear Christopher,Thank you for sharing your thoughts about your recent stay at Moxy Lausanne City. We genuinely appreciate your feedback and are sorry to hear that your experience fell short of your expectations.We understand that Moxy's modern and vibrant design might not appeal to everyone's taste, as it embraces a distinct style that caters to a specific audience. It's true that the concept might differ from what traditional Marriott brands offer. We're sorry that you didn't find it to your liking.We apologize for the inconveniences you encountered with the room size. We're continuously working to improve our offerings, and your comments will be taken into account as we strive to enhance our guests' comfort and satisfaction.Our property is equipped with an air cooling system rather than traditional air conditioning. While the distinction might seem subtle, it's important to note that an air cooling system operates differently from traditional air conditioning. Our system is designed to cool the air by using a natural evaporation process, which can be effective in maintaining a comfortable temperature in many circumstances.We understand that preferences for cooling methods can vary, and we apologize if our air cooling system didn't meet your expectations. We strive to provide a comfortable environment for all our guests and are continuously exploring ways to improve our offeringsWe're sorry to hear that you felt the hotel lacked thoughtful design and attention to detail. We're committed to delivering a quality experience, and we're disappointed that we didn't meet your expectations in this aspect.Once again, we apologize for the inconveniences you faced during your stay.Sincerely,PhilippeCaptain & Crew

Dear Guillaume,Thank you for taking the time to leave a rating for your recent stay at the Moxy Lausanne City. While we appreciate your feedback, we noticed that you didn't provide any specific comments along with your rating.Your satisfaction is of the utmost importance to us, and we are constantly striving to improve our services. We would love to hear more about your experience to understand how we can better meet your expectations and make your future stays more enjoyable.If there was anything that didn't meet your expectations during your stay, please don't hesitate to share it with us. Your insights are valuable, and they will help us enhance our offerings and provide a better experience for all our guests.Once again, thank you for choosing to stay with us. We hope you'll give us another opportunity to exceed your expectations during your next visit to Lausanne.Best regards,PhilippeCaptain & Crew

Dear Pearl,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while finding our hotel and parking temporarily to unload your luggage.Please note that we do not have a public garage; however, there is a convenient parking facility called Parking Flon located just next to the hotel, offering 900 spaces for parking. It is a well-regarded parking option for our guests. We apologize if this information was not clearly communicated to you before your arrival.Furthermore, we would like to inform you that our hotel is well indicated in all GPS systems, which should assist in navigating to our location more easily. We understand that finding the hotel and managing luggage can be challenging, and we appreciate your patience and understanding.We value your feedback and will take it into consideration to enhance the arrival experience for our guests. If there is anything else we can assist you with or if you have any further comments, please do not hesitate to let us know. We are here to ensure your comfort and satisfaction.Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a seamless experience from the moment you arrive.Best regards,PhilippeCaptain & Crew

Dear Helena,Thank you for choosing our hotel and for sharing your feedback. We're glad to hear that you found our location to be perfect, with an abundance of restaurants, bars, and shops nearby, making it convenient for you to explore and enjoy Lausanne.We apologize for any inconvenience caused by the bed and pillows not meeting your expectations. We understand the importance of a comfortable night's sleep, and we take your comments seriously. We appreciate your feedback, as it helps us identify areas for improvement.For your future stays, we would like to assure you that we have a range of pillows available, including softer options. We would be more than happy to provide you with a more comfortable pillow to ensure a restful night's sleep. Please don't hesitate to let our staff know about your preference during your next visit, and we will do our best to accommodate your needs.We hope to have the opportunity to welcome you back in the future, providing you with an improved experience.Best regards and happy summer,PhilippeCaptain & Crew

Thank you for sharing your feedback with us. We appreciate hearing about your first impression and the unique aspects of your stay. We understand that the check-in process at the bar may have seemed unusual initially, along with the modern design and lack of traditional amenities such as a closet and desk. However, we're glad to hear that as you settled in, you found the accommodations satisfactory, especially considering that you didn't spend much time in the room.Our hotel's location near the Vigie and Flon metro stations is indeed convenient for accessing the University of Lausanne (UNIL), as well as the downtown and Ouchy areas. We're delighted to know that you found plenty of dining options between the hotel and the Flon metro station. While our establishment doesn't have a restaurant, we do offer breakfast for an additional fee, and our front desk provides various snacks and drinks for purchase.We're pleased to hear that you received a complimentary Lausanne transit pass with your hotel booking, which enhanced your overall experience. As for the noise in the evenings, we apologize for any inconvenience caused. The lively nature of the area can contribute to some noise, but we strive to ensure that it doesn't extend beyond a reasonable hour. We appreciate your understanding and hope this didn't significantly impact your stay.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,PhilippeCaptain & Crew

Dear Rebecca, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you - And the location is terrific - so close to everything! We anxiously await your return!

Dear Helena, Thank you for your fabulous review of Moxy Lausanne City. We anxiously await your return!

Dear Chris, Thank you for your review which we appreciate. We are delighted you have enjoyed your stay with us. We look forward to welcoming you back soon! Kind regards

Dear Mirja, Thank you for your review and for staying with us. Regarding the parking, if you have any issue, you should address it directly with the parking staff and they will do the necessary to fix it. We have an agreement to have 50% on the 24h price. We hope to welcome you again soon and Happy New Year 2023! Kind regards,

Dear Jamie, Dear, We are delighted to have been your chosen hotel during your recent stay in Lausanne. It was truly a pleasure to serve you.Thank you for staying at the Moxy Lausanne City and we hope you choose to create more memories with us whenever your travels bring you back to Lausanne.

Dear Francisco, We are delighted to have been your chosen hotel during your recent stay in Lausanne. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service.Thank you for staying at the Moxy Lausanne City and we hope you choose to create more memories with us whenever your travels bring you back to Lausanne.

Dear Paul, Thank you very much for your kind words! We really appreciate that you enjoy everything about the hotel, the area and that our crew was to the point! We hope you will choose us again whenever you decide to come to Lausanne! Best regards,

Dear Martina, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel cosy like at home and comfortable. We hope to see you again very soon! Regards,

Dear Hadass, We very much appreciate your comments regarding your stay at Moxy Lausanne City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear David, thank you very much to taking the time in sharing your recent experience with us. We appreciate your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Best regards,

Dear Agustin, Thank you for taking the time in sharing your recent experience with us. I'm glad to know that you enjoyed our central location and found our staff friendly. We look forward to welcome you again in the near future. Best regards