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Reviews of Hôtel des Voyageurs

3 out of 5
Hôtel des Voyageurs
Rue Grand-St-Jean 19, Lausanne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 448 reviews" "
Rating 8 - Good. 113 out of 448 reviews" "
Rating 6 - Okay. 14 out of 448 reviews" "
Rating 4 - Poor. 4 out of 448 reviews" "
Rating 2 - Terrible. 1 out of 448 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very nice, with a good selection. The staff were very helpful and friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property -- great old town location was quiet and convenient. Very modern, very well maintained. The staff was professional, attentive, and friendly. The included breakfast was excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfy
Good location 5 min walk from metro , comfy room , bottled water was recycled there , the guy on reception was very helpful with a lot of knowledge on the local area with directions and advice
Stayed 3 nights in Feb 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roger, Germantown

Stayed 1 night in Dec 2023

10/10 Excellent

Luigi

Very enjoyable stay
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern property. Easy to reach by public transport (you get a travel card from the hotel). Good breakfast buffet. Walking distance to attractions and the lakeside is easily reachable by public transport
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The only negative was the limited air conditioning but that seems common in Europe
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Stayed 1 night in Aug 2023

8/10 Good

Assaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in Lausanne
Our first night of a Switzerland vacation, Hotel des Voyageurs was a great start.Staff were very friendly and helpful. We had two special requests that they handled flawlessly. Our room was a two-room suite - bedroom and sitting room. Both comfortable. The breakfast room is bright, spotless, offering well presented good food. The hotel is well located, an easy walk from the train station to connect from Geneva airport or to go down to Ouchy for dinner. The only drawback was that the hotel (like many in Switzerland) is not air conditioned so we were a bit warm (summer high temperatures).
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was a very nice hotel near sights and had wonderful patio in the room for quiet time. Only negative, no air conditioning but this is Europe. Excellent breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with a superb location in the heart of Lausanne.
Stayed 1 night in May 2023

10/10 Excellent

Rita, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, convenience, proximity to transit, dining, and shopping. It was a little noisy at night and sometimes the smell of cigarette smoke from the street would come through an open window. I suppose that's the tradeoff for being in a popular part of town.
Stayed 7 nights in May 2023

10/10 Excellent

Michael W

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay ….highly recommended. Great location in the heart of “Old Town”. Comfortable room, quiet, friendly staff, good breakfast..,,Great restaurants, great shopping nearby. Close to the Metro and bus lines
Stayed 1 night in May 2023

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities, room comfort
The hotel was charming and up-to-date. The staff was inviting and very helpful. Next time we hope to stay longer! It was a bit hard to find and the parking is difficult, everything else was great!
Stayed 1 night in Apr 2023

10/10 Excellent

Carl

Stayed 2 nights in Feb 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet boutique hotel in the old town. Very friendly staff and lovely, newly refurbished room with very comfortable bed. I would happily stay here again
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great—would stay again
Perfect hotel in the heart of everything yet an easy walk to the train station. Comfy, great amenities, friendly staff. Very clean.
Stayed 2 nights in Jan 2023

8/10 Good

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the staff, breakfast is good, but the room is a bit small.

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2022

10/10 Excellent

Kathryn

Stayed 2 nights in Sep 2022

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to restaurants with terrasses
Great location close to restaurants with terrasses, newly made rooms, very clean, very friendly staff, perfect when travelling with public transport
Stayed 1 night in Aug 2022

10/10 Excellent

Edouard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very nice place in the center of Lausanne, friendly, clean, of course. Maybe management should consider asking the guest if they want to have towels changed everyday to reduce some more the environmental impact of the stay. Last, breakfast is nice, largely sufficient and diverse. If and when back in Lausanne, if still within my price range, I'll gladly stay there.
Stayed 5 nights in Aug 2022

8/10 Good

Margaret

Stayed 2 nights in Aug 2022

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel in terms of location, services and room design
Stayed 1 night in Jul 2022

10/10 Excellent

Craig

Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms and a good breakfast. Highly recommend.
Stayed 2 nights in May 2022

10/10 Excellent

Stephan

Stayed 1 night in May 2022

10/10 Excellent

john

Stayed 1 night in May 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, centrally located and within walking distance to good amenities, places of interest and restaurants, all the staff were helpful and welcoming.
Stayed 3 nights in Mar 2022

10/10 Excellent

Fernando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Daniela MOROTTI on 19 Feb 2022
Dear Fernando, We thank you for your review and are glad you enjoyed your stay with us. We hope to have the pleasure of welcoming you again to our hotel. Yours faithfully, The Voyageurs' team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
it's a three stars hotel, but it's in the city centre which is easy to access via either walking or underground. it have a quite big room, the soundproof has a little bit problem, opposite my room, there's an old couple which turned TV volume a little higer and I can clearly hear every words in that TV show around 11.30pm. Anyway, they turned TV off shortly. The recepitionist is helpful and very nice lady. Breakfast is very nice but they requsted switzerland covid pass rather than NHS covid pass to access the canteen is a strange request which I was in swizterland just for 5 days, no any restaurant and hotel request that. I understood that's maybe Swiss rule but apply that Switzerland Covid pass takes 5 working days, it's obviously not suited with short time travellers. It should be considered by the Hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in perfect location.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. There was only USB A plug around the bed, so it was not super friendly to charge a modern phone overnight. We arrived late after the check-in time and the hotel made the necessary arrangement for us to stay there. The breakfast was great with a good selection of fresh products.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel does everything it is supposed to. Good clean room, great city centre location, friendly staff, and a high quality breakfast. Only thing to be aware of is that the location in on an inclined road with no car access - remember Lausanne is a hilly city. Metro is nearby too.
Stayed 3 nights in Dec 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little hotel in center of Lausanne
Deluxe room Pros: - Clean and modern - Room size adequate for one person - Bed very comfortable - Good selection of channels on TV - Bathroom with a modern feel - Good pressure of water from the shower. - Good breakfast assortment. - Location close to many shops - Really nice service and help from the hotel desk Cons: - a bit of leakage from the shower area to the restroom area due to the design of the shower door - no view and nearly no sun light. I had a view on the backyard. It is acceptable for a few days stay but not for more. Maybe the rooms on the streets are better regarding this issue, but I cannot give a comment for those rooms. - USB plugs near the beds were non working (4x USB) and I could not find a power outlet near the bed. - As read in a previous comment, a self serving coffee machine for the breakfast would be welcome.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Mrs L M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night mini break. Convenient location for Leysin , Montreux, Bains de Lavey, very clean throughout, nice breakfast, Close to metro & shops.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary, clean and very well located to local amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Clean, modern decor in old town. Service exceptional especially when I left something in my room that they sent on for me straight away.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & fully refurbished boutique hotel in a great location. We'll be back!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sojourn in Lausanne
Parking car was very difficult and and the garage was 400 metres away. Hotel otherwise, was excellent!
Stayed 1 night in Nov 2019

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, located near key sights. Staff was helpful
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019