Outdoor pool, pool umbrellas, pool loungers
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Reviews of Cosón Bay

3.5 out of 5
Cosón Bay
Coson Bay, Las Terrenas

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Maria, Santo Domingo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beach is awesome. Unfortunately, the price one pays is not reflected in the state of the rooms. Too many ruined down details and basic things missing that frankly makes you mad since they are really simple to repair. The staff is amazing but entangled trying to keep up with all the clients demands resulting from the lack of maintenance. It is a shame. This place used to be tops. Not anymore, and certainly not the “delux paradise “ they sell. Even the pool is missing tiles …
Response from Natalia on 12 Jan 2023
Estimada Sra. Melo,Muchas gracias por dejarnos un comentario. Lamentamos la experiencia no haya sido de su agrado. He compartido este mensaje con el resto del personal así como con los encargados de mantenimiento del condominio para que tomen medidas y realicen las mejoras necesarias. Nos alegra escuchar que el personal estuvo presente para ayudarle en lo que necesitara.Saludos cordiales,Natalia

2/10 Terrible

LUIS

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs maintenance, everything is deteriorating. Staff absent. Except for Julio at reception who is very friendly and helpful.
Stayed 1 night in Oct 2022
Response from Natalia on 3 Oct 2022
Estimado Sr. Luis Santana,Un placer saludarle nuevamente. Muchas gracias por su comentario, le pedimos disculpa de antemano por por los inconvenientes. Estaré compartiendo este mensaje con la Administración del Condominio y staff del Hotel. Esperamos poderlo tener pronto de regreso para esperarlo con las mejoras sugeridas.Saludos cordiales,Natalia LongarayEncargada de Reservaciones

6/10 Okay

GEORGES

Stayed 2 nights in Feb 2022
Response from Natalia on 8 Mar 2022
Estimado Sr. Georges, Muchas gracias por tomar el tiempo en dejarnos su puntuación. Le esperamos en una proxima visita. Saludos cordiales,

8/10 Good

FAUSTO, Shoreline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. A bit dated but that is made up by the friendly staff.
Stayed 1 night in Feb 2022
Response from Natalia on 25 Feb 2022
Estimado Sr. Fausto, Muchas gracias por su puntuacion. Estare compartiendo este mensaje con el resto del staff de Coson Bay. Le esperamos en una proxima visita! Saludos, Natalia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice experience!! Just need to improve the wifi in bedrooms.
Stayed 3 nights in Jul 2021
Response from Natalia on 3 Aug 2021
Hello, Thank you for your review. We are glad you enjoyed your stay. We will be working with the wifi soon, in the meantime, it's only available in common areas. We do have wireless modems available at the front desk upon request, free of cost. Kind Regards, Natalia

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
This property is located in the best beach in the country. The beach is spectacular, and is walking distance from the rooms. The food in the restaurant is good. The drinks are ok. What was disappointing was this: the apartment didnt have wifi, as was stated when I booked it. Later they explained the wifi is just on the lobby. The air conditioning had to be fixed as it wasnt working when we arrived. Also, we never hot hot water on the showers the whole stay. Other than that, its a great quiet place to have a relaxing time just being on the beach drinking piña coladas.
Stayed 4 nights in Jul 2021
Response from Natalia on 23 Jul 2021
Dear Maria, Hoping you are well. We are glad you were able to enjoy the beach and its beauty. Thank you for taking the time to leave a comment. I am sorry you were disappointed with some of the things stated. But as I said in your previous comment days ago we only have wifi in common areas. I am glad the air conditioner was fixed and regarding the water I will be reporting this to the maintenance department. We hope to have you back soon. Kind Regards

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2020
Response from Natalia on 5 Oct 2020
Dear Guest, Thank you for your review. We hope you visit again soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Natalia on 11 Feb 2020
Dear Guest, Thanks for your 5 out of 5 rating! I will be sharing with the rest of the staff. Kind Regards, Natalia

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Natalia on 29 Jan 2020
Dear Guest, Thank you for the Five Stars!!! We hope you come back soon. Kind Regards Natalia

8/10 Good

Maria Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Natalia on 21 Dec 2019
Estimada Sra. Maria Teresa, Muchas gracias por su puntuación. Esperamos haya pasado unos dias maravillosos en Coson Bay. La esperamos pronto!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Natalia on 18 Dec 2019
Dear Mr. Andrew, Thank you so much for your review. We are glad you enjoyed your stay. Hope you visit us again soon. Kind Regards, Natalia

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Natalia on 27 Sept 2019
Thank you for your rating! Come back soon!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
La puerta de la cocina no cojia seguro se quedaba abierta en el aérea de Billar un calor horrible el abanicó siempre apagado y los pasillos muy oscuros
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019
Response from NATALIA on 15 Jul 2019
THANK YOU FOR YOUR RATING! COME BACK SOON!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the food was awesome, the pizza is a must!!!
Stayed 1 night in Apr 2019
Response from Natalia on 23 Apr 2019
Hello! Thank you so much for your rating and comment. Indeed everyone should try our wood oven pizzas, they’re great! Best, Natalia

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Nice beach, pool. Food was good. Very laid back. Mostly a family destination. Despite the number of children it was very quiet. Only complaint would be is that they are building an expansion, could be noisy if your room is adjacent to the construction. Hotel gives you a small wifi hotspot to carry around while you are there.Staff was very friendly.
Stayed 2 nights in Feb 2019
Response from Natalia on 6 Mar 2019
Dear Mr. Michael, Thank you for your review. We are so glad you enjoyed Coson Bay. Its a very peaceful hotel for vacations. The construction will be over soon , meanwhile we try to assign apartments that are not close to it. I will share your review with the rest of the staff and we hope you visit us again soon. Kind Regards, Natalia

10/10 Excellent

J, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and beach
Very private, romantic. Food was okay. Bar drinks are really great! Loved the personalized service. Easy check in and out. Beach and pool area are not crowded. Beach is within few steps. Loved it!
Stayed 1 night in Aug 2018
Response from Natalia on 29 Aug 2018
Dear J, Thank you for your review, we really appreciate it. We are glad you enjoyed your stay and hope you visit us again soon. Best, Natalia

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, room comfort
The good: 1. Beautiful beach with one of the best beach fronts I've ever seen 2. Quiet 3. Good food at the Ocean Grill The bad: 1. VERY SLOW service at hotel restaurant 2. NO WI-FI in rooms as advertised 3. Towel bar coming off the wall 4. Master Bedroom door doesn't lock 5. Open plumbing oriface in bathroom floor 6. Bathroom door handle loose 7. Lots of bugs/lack of pest control 8. First day there housekeeping only made beds--did not clean or empty wastebaskets until we complained.
Stayed 4 nights in Jul 2018
Response from Natalia Longaray on 29 Aug 2018
Dear Mr. Osvaldo, Thank you for your review, sorry for the delay in responding. I am glad you enjoyed our beach front paradise, and our delicious food in the restaurant. I passed your comments to the hotel manager and restaurant manager and maintenance department in order to work on these situations you had. We hope you visit us soon. Best, Natalia

10/10 Excellent

Johanna , New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pictures
Online Pictures do not do justice for the actual experience of the place. Very beautiful
Stayed 5 nights in Feb 2018
Response from Natalia Longaray on 2 Mar 2018
Hello Joanna, Thank you for your review. It really is paradise we are actually working on taking new pictures to upload in our website and rental platforms. We hope you visit us again soon. Kind Regards, Natalia Longaray

6/10 Okay

Liz, Orlando FL

Worth the money but needs improvement
Beautiful property but a little rundown needs to be updated, did not have internet in the rooms only by the pool and very bad connection, but otherwise best beach ever!
Stayed 2 nights in Dec 2017
Response from Natalia Longaray on 3 Jan 2018
Hello Ms. Romio, It was a pleasure having you stay with us at our small paradise Coson Bay. We hope you had a nice return home. We will take note on your recommendations and hope you can visit us again soon. Best Regards!

8/10 Good

Lissette , Santo Domingo, DR

Liked: Staff & service
Paradise in the DR, BUT.....
Coson is a beach in the Dominican Republic just west from Las Terrenas: It IS paradise!.....Coson Bay is located just in the center and is a nice looking apartment complex, with a pool in front and a good little restaurant.....BUT As we book throught expedia, they had appointed us the worst located apartment you would think of in beach front property: the back, overlooking bushes!! 😡 We had to pay extra to get them to move us near the sea (a beach front one).....Other than that, a great location If you are looking for the perfect caribbean getaway on a quiet beach: Don’t forget to hit the supermarket before going in, as the prices in the property restaurant are not the best!!
Stayed 2 nights in Nov 2017

6/10 Okay

Julien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The spot is great but the place is very badly managed. A lot of things don't work properly, the whole thing is on a downward slope, the staff is friendly but it's like they're on their own.

8/10 Good

BM, Coral Springs, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful tropical oasis
Beach front luxury at affordable prices. Very quiet and serene. Excellent food. Nice staff, English is minimal.

8/10 Good

mujjahid, huntington bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach
food very expensive inside the hotel, and very expensive out side the hotel, as soon as they know you are a tourist

8/10 Good

sakiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alma, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hollidays.
Tranquility and great for families, short walk to the beach, nice weather, friendly staff, pool and grounds well kept, just need Wi-Fi to be able to keep in touch with friends and family back home and send them pictures.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente instalaciones, la playa es muy buena y el lugar muy acogedor y limpio
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 13 nights in Mar 2019
Response from Natalia on 3 Apr 2019
Thank you so much for your review. We hope you visit again soon! Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tous le personnel au petit soin et la chambre faite tous les jours avec soin
Stayed 9 nights in Mar 2019
Response from Natalia on 14 Mar 2019
Nous vous remercions de vos commentaires cela nous fait très plaisir et nous transmettons ces quelques mots au personnel qui sera ravis de les entendre. Cordialement