This hotel id definitely NOT 4 star. I stay in about 70 - 100 hotels each year, and this would be one of the worst. My room was in the attic on level 3, there was no lift, so had to lug suitcases up stairs, internet did not work well and by morning not at all, bathroom tiny, many corners in room and bathroom due to roof lines (attic room), phone didn't work so had to walk down stairs every time wanted to talk to reception, hotel generally old and tired, although quaint sort of and in good location.