"Excellent properly very convenient for arrivals by train from airport and connection to city by train. Also within walking distance to the centre of Vienna. Hotel smells nice - Amenities were good bed very comfortable. It was our 20th wedding anniversary hotel didn’t take any notice for our request for a room with a view instead we were on 4th floor with view of other offices in front of us. Breakfast was very good however, the person making hot breakfast was very rude and made customers wait for so long making eggs and waffles and on a couple of occasions send me away and said come back and he had given my waffle to another customer and I had to wait again! I think hotel needs to review this staff attitude and serving time. Also coffee and tea at the machine was nightmare with long ques. Other than that I would recommend the hotel but I wish they made more attention to our request to make our stay more special."
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