In-room safe, desk, blackout curtains, soundproofing

Reviews of ibis Geneve Petit Lancy

2.5 out of 5
ibis Geneve Petit Lancy
Chemin des Olliquettes 8, Lancy, GE

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 420 reviews" "
Rating 8 - Good. 192 out of 420 reviews" "
Rating 6 - Okay. 37 out of 420 reviews" "
Rating 4 - Poor. 8 out of 420 reviews" "
Rating 2 - Terrible. 4 out of 420 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality for the price. Clean quiet, decent breakfast selection. Very convenient using public transportation. T14 trolley from the main train station, drops you off less than a block from the hotel. Took the B23 bus right by the front door of the hotel, and got off at Terminal one at the airport in about 20 mins. The front desk gave me a pass to use for free public transportation in Genève.
Stayed 1 night in Sep 2023
Response from Best regards Benoit Assistant Manager on 30 Sept 2023
Dear Gerald.Thanks you so much for your positive comment regarding your stay in Geneva. I'm happy to read that you enjoy your stay with us and that we met your expectation.

10/10 Excellent

Martin Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated 16mins outside the heart of genève, the tram and bus stop are literally right outside, and with trams every 5mins into and out of genève its a no brainer. The airport bus stops right outside aswell, only takes 24mins aswell. Dont worry about cancellations or strikes here, Everything runs like a swiss watch (never breaks down and always on time)
Stayed 3 nights in Aug 2023
Response from Best regards Benoit Assistant Manager on 2 Sept 2023
Dear Martin.Thanks a lot for this amazing review following your stay with us. Our team and I, really appreciated your positive comments.

6/10 Okay

Victoria

Liked: Staff & service
This was what you expect from a budget hotel I guess. Had to get them to change my duvet on the first night as stains on it and the USB sockets were not working. Staff were lovely though.
Stayed 3 nights in Aug 2023
Response from Best regards Benoit Assistant Manager on 14 Aug 2023
Dear Victoria.Thanks a lot for your review and for your stay in our hotel.

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geneva trip
Great hotel, staff very helpful and friendly. Very convenient for public transport. Only minor fault some breakfast items not replenished quickly enough.
Stayed 4 nights in Jul 2023
Response from Best regards Benoit Assistant Manager on 18 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Got exactly what was expected. Clean, quiet rooms with easy transport links.
Stayed 3 nights in Jun 2023
Response from Best regards Benoit Assistant Manager on 12 Jun 2023
Dear guest.Thanks a lot for your very kind review.

10/10 Excellent

Asim, Jeddah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although obscenely short, our 1 night in Geneva was amazing. The reception was a very friendly and helpful lady. The room was fairly spacious and very clean. The breakfast staff was very helpful and the breakfast was decent. The check-out process was very seamless.
Stayed 1 night in Oct 2022
Response from Best regards Benoit Assistant Manager on 17 Nov 2022
Dear guest.Thanks a lot for this very kind review.

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Best Regards. Benoit Assistant Manager on 4 Oct 2022
Dear Regan.Thanks a lot for your nice review.

10/10 Excellent

GARY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2022
Response from Kind Regards. Benoit Assistant Manager on 30 Aug 2022
Dear guest.Thanks a lot for your review following your stay with us.

8/10 Good

Noelia

Travelled with partner
Liked: Cleanliness, staff & service
Decent location near to public transportation stop. Small room but was ok for 3 nights. Bathroom was a little bit odd. Missing a fridge and welcome bottle of water
Stayed 4 nights in Jul 2022
Response from Best regards. Benoit. Assistant Manager on 15 Jul 2022
Dear madam. Thanks a lot for your review following your stay in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, staff are super polite and the hotel is very tidy and of a very good standard.
Stayed 3 nights in Mar 2022
Response from Best regards. Benoit. Assistant Manager on 26 Mar 2022
Dear Guest. Thanks a lot for this very kind review.

10/10 Excellent

Rashad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2021
Response from Best regards. Benoit. Assistant Manager on 13 Dec 2021
Dear customer. Thanks you so much for this nice review.

10/10 Excellent

J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok no restaurant down load the app if you want to park outside the hotel
Stayed 4 nights in Oct 2021
Response from Best regards. Benoit. Assistant Manager on 8 Nov 2021
Dear guest. Thanks you so much for this nice review following your stay in our hotel.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Plus
This hotel was excellent. Clean, spacious rooms, great staff, great location, easy access to public transportation and should have a higher star rating.
Stayed 2 nights in Aug 2021

4/10 Poor

Marie

Stayed 8 nights in Jun 2021

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Benoit Assistant Manager on 1 Mar 2020
Dear Matthew. Thanks you so much for this nice recommandation following your stay in Geneva Petit Lancy. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Benoit Assistant Manager on 7 Feb 2020
Dear guest. Thanks you so much for this nice recommandation and the rating of 5. Your review will improve the motivation of all our team. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Benoit Assistant Manager on 16 Jan 2020
Dear guest. Thanks you so much for your review and this nice rating of 5. We wish you all the best for this new year. Bet regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Free travel pass and clean room. Good customer service. Parking charge not great.
Stayed 2 nights in Dec 2019
Response from Benoit Assistant Manager on 23 Dec 2019
Dear Guest. Thanks you so much for this review. We wish you a happy Christmas Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Benoit Q. Assistant manager on 25 Oct 2019
Dear guest. Thank you for choosing our hotel for your stay Geneva. I can read that we met your expectations and it's a big satisfaction for us. Best regards

8/10 Good

Mark

Stayed 1 night in Sep 2019

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 2* stay I had in years!
Perfect for one night!
Stayed 1 night in Sep 2019
Response from Benoit Q. Assistant manager on 25 Oct 2019
Dear Thomas. What a nice comment to read. It is always a pleasure to receive this kind of feed back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 10 minute straight shot to old town on a tram. Not many ameneties but the price is reasonable for a clean and modern looking room. Martha at the front desk was very helpful.
Stayed 1 night in Aug 2019
Response from Benoit Q. Assistant manager on 25 Oct 2019
Dear guest. We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

10/10 Excellent

Martin

Stayed 1 night in Aug 2019

10/10 Excellent

Kareen Jean

Stayed 3 nights in Aug 2019

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Stayed 1 night in Jul 2019
Response from Laurent - Assistant Manager on 24 Jul 2019
thanks Rajesh ! We hope we'll welcome you back soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Tidy and well organised. Nice friendly staff.
Stayed 1 night in May 2019
Response from Laurent - Assistant Manager on 11 May 2019
Manx thanks !

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very basic amenities in the rooms but very clean and a good option for a short stay on a budget.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
opening windows
If you can't open your window, they do have handles at reception!
Stayed 5 nights in Nov 2018
Response from Laurent - Assistant Manager on 22 Nov 2018
that's totally true ! Thanks for sharing this tip with our future customers :)

8/10 Good

Smile, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and easy travel to airport. No problem in checking in and out. Breakfast is good and facilities are fine.
Stayed 1 night in Oct 2018
Response from Laurent - Assistant Manager on 31 Oct 2018
thanks Smile for your kind feedback !

10/10 Excellent

Manuel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to city center and airport Good location and Very good staff and Very kind
Stayed 4 nights in Oct 2018
Response from Laurent - Assistant Manager on 24 Oct 2018
thanks Manuel !

10/10 Excellent

fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Laurent - Assistant Manager on 24 Oct 2018
Thanks Fabricio !

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Functional hotel - not a vacation place.
Unless you travel with small carryons you will not be comfortable. The bed also is too small. Separate mattresses would help.
Stayed 2 nights in Sep 2018
Response from Laurent - Assistant Manager on 24 Oct 2018
Thanks for your feedback Peter ! Our beds are queen size (160x200). We may suggest to test our superior rooms for next visit (beds are the same but room is larger)

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent business hotel
This was exactly what I was hoping for in a business hotel: free wifi that works, a good large screen TV that has CNN, a comfortable bed, and a modern, working shower. A kettle to make coffee or tea would have made this perfect. The one downside: breakfast is not included in the price, and is ridiculously expensive, especially when there are very nice cafes within a 5 minute walk of the hotel.
Stayed 1 night in Sep 2018
Response from Laurent - Assistant Manager on 1 Oct 2018
Thanks Eric for your great feedback ! Our superior rooms offers a tea & coffee maker, for your next booking :) We also offer an express breakfast at the bar for half price of buffet. Hope we'll see you soon back in Geneva !

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean Hotel in a convenient location.
Freindly helpful staff with very clean functional bedrooms. The Hotel is conveniently located very close to bus and tram stops to use the excellent public transport system of Geneva. The Hotel also provides free travel cards to guests when checking-in to use public transport for the duration of their stay, a great bonus !! We would definitely stay here again if visiting Geneva.
Stayed 2 nights in Sep 2018
Response from Laurent on 26 Sept 2018
thanks a lot Andrew !

10/10 Excellent

Jeanne, Bluffton sc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to central Geneva 1 train line to downtown. Nice area with restaurants & market nearby.
Stayed 3 nights in Aug 2018
Response from Laurent - Assistant Manager on 5 Sept 2018
thanks Jeanne for your nice feedback !

8/10 Good

Stirling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018

6/10 Okay

Liz, Chesham, Bucks.

Liked: Cleanliness, property conditions & facilities, room comfort
Good basic hotel in Geneva
This hotel is clean, with comfortable beds and a good shower. Breakfast was excellent; good choice and plenty of it. Note; it is a 20-minute tram ride from the centre of Geneva; also half-an-hours' bus ride from the airport. However, the Hotel provides a free Transport Pass; very useful. There was some confusion when I checked in; for some reason, the Receptionist was unable to find my booking at first; I gather the name was slightly different; rather disconcerting after a long journey! Also; it appeared that Breakfast was NOT included in my booking; but this could possibly have been a mistake on my part. Breakfast a little pricey at 17 Swiss Francs a day - but this IS Switzerland!
Stayed 2 nights in Jul 2018
Response from Lise on 13 Aug 2018
Dear Liz, We thank you for your review and are happy that you enjoyed your stay in Geneva and with us. We are sorry about the misunderstanding upon your arrival. We look forward welcoming you again for your next trip to Switzerland. Kind Regards ,

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer weekend in Geneva
This was my first time to stay at an Ibis hotel. It was clean and comfortable; located conveniently on tram line, which made sightseeing very easy.
Stayed 1 night in Jun 2018
Response from Laurent - Assistant Manager on 25 Jun 2018
Thanks Brent for your kind & nice review about our hotel, we're delighted to learn you enjoyed your stay a lot. We hope we'll see you back soon !

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Laurent - Assistant Manager on 25 Jun 2018
thanks Agnes !

10/10 Excellent

Florian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good breakfast, clean rooms and very close to tram stop
Stayed 3 nights in May 2018
Response from Laurent - Assistant Manager on 25 Jun 2018
Thanks a lot Florian !

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place!
Response from Laurent R on 25 Apr 2018
thanks Alexander !

8/10 Good

cano, madrid

Liked: Cleanliness, property conditions & facilities
It’s an OK hotel
I paid a lot for what it is, but it was still cheap compared to others. I guess it was high season because of the car show. It’s clean ant it has all the basic things that one needs.
Stayed 2 nights in Mar 2018
Response from Laurent - Assistant Manager on 27 Mar 2018
Thanks for your feedback Cano, we hope we'll welcome you back soon in Geneva.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to land for a short weekend trip
We were in for a short weekend. For our purposes this Ibis was close to where we needed to be. The rooms were clean and comfortable, the front desk staff was just great. The free public transportation pass for our stay was a nice bonus that we weren't expecting. The breakfast was simple, but quite enjoyable.
Stayed 1 night in Feb 2018
Response from Laurent - Assistant Manager on 27 Mar 2018
Thanks for your nice feedback, especially about staff friendliness. We hope we'll welcome you back soon in Geneva !

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Laurent - AM on 2 Feb 2018
Thanks David, we hope we'll see you back soon

10/10 Excellent

trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Business district of Geneva
Good hotel for business
Stayed 3 nights in Dec 2017
Response from Laurent Ragueenau on 21 Dec 2017
Dear Trish, thanks for your nice feedback !

10/10 Excellent

brijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Simple comfortable.
Stayed 1 night in Nov 2017
Response from Laurent Ragueenau on 12 Dec 2017
thanks a lot for your kind feedback !

10/10 Excellent

mandy, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fab hotel
Great hotel for transport to the town and airport. Fantastic for budget. The hotel was clean comfortable,the staff were great,full of handy hints,very helpful. Bus and tram stops right outside the entrance. Only a couple of things I would add. A hand towel would be good to have in the room and a kettle,even if we had to buy our coffee/tea. Sunday’s everything is shut,lovely to walk around Geneva but be warned that nothing is open,it’s like a Christmas Day. But overall Geneva is a wonderful place to visit and I can’t wait to go back and would stay at the Ibis again.
Stayed 2 nights in Nov 2017
Response from L Ragueneau on 12 Dec 2017
thanks a lot, we are delighted to read you enjoyed your stay in Geneva ! We have superior rooms including tea & cofee maker for a few surcharge, if you want to test it next time !

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good value on the weekends.
The plus- it was close to bus and tram stops. Weirdness- no clocks in the bedroom, only bath towels (no washclothes or hand towels). Called down to ask for an extra pillow, they said "come on down and get it"! Breakfast selection was good, and rooms were clean and quiet.
Stayed 2 nights in Nov 2017
Response from Laurent - Assistant Manager on 11 Nov 2017
Happy to read your stay was globally OK ! An extra pillow is at disposal in each room, if you need more you can pick it up at the reception, as explained by our taff :)

8/10 Good

Tony, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - easy bus ride from airport
Official check in time 15.00 but very friendly reception staff allowed me to check in around 12.00. Spotlessly clean, comfortable room and very quiet too despite being next to a fairly busy road. Bus stop right outside with journey to airport taking around 30 mins.All staff very helpful with luggage storage, bus routes etc.
Stayed 1 night in Oct 2017
Response from Laurent - Assistant Manager on 31 Oct 2017
Dear Tony, thanks for your kind feedback about our services. We hope we'll welcome you back soon in Geneva for a more pleasant purpose.