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Reviews of Motel 6 Lancaster, PA

2.5 out of 5
Motel 6 Lancaster, PA
2129 Lincoln Highway East, Lancaster, PA

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 180 reviews" "
Rating 8 - Good. 39 out of 180 reviews" "
Rating 6 - Okay. 35 out of 180 reviews" "
Rating 4 - Poor. 18 out of 180 reviews" "
Rating 2 - Terrible. 19 out of 180 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Buddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is friendly and accommodating. Id stay again
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we were pleased. Tissues and paper cups in the room would be helpful.
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness
Very dirty
Stayed 1 night in May 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hallways smelled like weed, for a non smoking facility the smell of Marijuana was very predominant. The cleark was very disinterested in checking us in. More like a really cheap hotel than a.mid priced place.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Eric, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Zoraida

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Zoraida, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Musette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, accessible, staff friendly
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Denise

Stayed 1 night in May 2024

10/10 Excellent

Mayada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect in the middle of everywhere!
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 17 May 2024
Hi John, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Melvin, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Maz K.#Team6

6/10 Okay

Steven, Wheatley Heights

Liked: Cleanliness
Didn’t like how there wasn’t much shampoo supplies in the bathroom have to walk to request shampoo but other than that stay was average
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Shayretta

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Kary

Liked: Cleanliness, staff & service
N/A
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Kary, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Ronald, Thank you for the 5-star rating!Natalie #Team6

4/10 Poor

THE

Travelled with partner
guest were incredibly loud window did not have good curtains
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was nice.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Jacob, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Billy Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were excellent. Probably one of the best Motel 6’s that I have ever stayed at.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Billy Wayne,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
Fine for the price
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

LARISA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The fire alarm started middle of the night. Couldn’t sleep. It would go for 10 seconds and stoped for 5 minutes and that was the hall morning. And we don’t smoke.
Stayed 1 night in Mar 2024

4/10 Poor

E

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like cigarettes and marijuana all through the motel, as soon as you walked in the door. There was screaming and arguing in multiple units close to mine and the one even warranted the police coming. The police thought the fighting was in my room and subsequently it was not, yet they were “parked” right outside of my room. I did not feel safe. The door in the bathroom was falling apart. Just was not a clean, safe facility at all. Would never stay again.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked easy transportation didnt like being along route 30

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, room comfort
Below average at best
I know Motel 6 is an economy brand but this facility was a notch lower than usual. There was no shampoo provided and minimal amenities. It was a convenient location and quiet room in an older and well worn facility. Not quite up to my expectations based on several business stays in this area.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi David,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Eric

Fine for the price…
The hotel is fine. We had low expectations and they were met. Furniture is falling apart. Some towels are dirty. Room is bare. But the room was cheap and the people were nice. The coffee was decent.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Eric,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

thomas e

Liked: Staff & service
A basic, boring motel near a busy highway. This one had some very noisy residents when I was there.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Thomas, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 27 Feb 2024
Hi Nicholas,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno la hospitalidad me encantó todo muy bien y limpio volvería a quedarme otra vez y recomend
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hola viajero, Gracias por compartir tu opinión. ¡Nos alegramos de que haya disfrutado de su estancia! Maz K.#Team6

2/10 Terrible

Jessica

Stayed 1 night in Jan 2024

8/10 Good

james

Business traveller
Liked: Staff & service
Noisy and not clean room needs repaired of bathroom faucet
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Aaliyah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed more like a shelter than a motel & there were so many dogs in there barking all night long. never will stay there again
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Aaliyah,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Nathanaelle

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Natashalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

T

Stayed 1 night in Dec 2023

2/10 Terrible

T

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a giant crack house and they seem to hire homeless people
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

ken

Travelled with family
Liked: Room comfort
Police
Cops at end of hall
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Ken,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Mariusz

Stayed 1 night in Dec 2023

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi JamesWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

T

Stayed 1 night in Dec 2023

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

james

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
okay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi James, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Danielle

Stayed 1 night in Dec 2023

10/10 Excellent

Mls

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Ryan

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

PONGTIP

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Michele

Travelled with pets, Travelled with group
Liked: Staff & service
Generally the room was clean but the floors were not. There was nice laminate flooring but it was very dirty. My socks proved it.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Michele, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Julymar

Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an all around great experience
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Lillian, Brooklyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t change the sheets. There was blood and hair all over the bed. Towel was dirty, head boards were dirty, microwave was dirty, shower was dirty and drain was clogged. Could not stay at the hotel, terrible condition.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Hi Lillian, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6