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Reviews of Quinta de Casaldronho Wine Hotel

4 out of 5
Quinta de Casaldronho Wine Hotel
EN 313 Valdigem, Lamego

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 305 reviews" "
Rating 8 - Good. 93 out of 305 reviews" "
Rating 6 - Okay. 24 out of 305 reviews" "
Rating 4 - Poor. 4 out of 305 reviews" "
Rating 2 - Terrible. 7 out of 305 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view. The staff were friendly and as always make the difference!
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to reset yourself! Surrounded by natural beauty of the Douro Valley.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property was stunning. The hotel rooms were very nice and the views were incredible. The food at the restaurant was delicious. The staff was very nice and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The sorrundings are amazing. The place is ona of a kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent although somewhat out of the way. Th entrance road to access the property was a little difficult but the views were excellent, especially from the swimming pool.
Stayed 3 nights in Apr 2024

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
Great views
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful and it’s set in the most stunning surroundings. You can really relax here. It is out of town but taxis are easy if you don’t have a car and you get the incredible views. Also thought the breakfast was the best and loved our dinners in the restaurant.
Stayed 3 nights in Nov 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 1 Dec 2023
Dear Mr Christine, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Cecy

Stayed 3 nights in Nov 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 20 Nov 2023
Dear Mrs Cecy, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Francisco, Santa Cruz de la Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very good base to explore the Alto Douro region. Is close to Lamego, Régua and to other wineries. The food is very good and the staff is very attentive and helpful. We stay for 2 nights and it was quite enjoyable.
Stayed 2 nights in Nov 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 20 Nov 2023
Dear Mr Francisco, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful all around
Stayed 2 nights in Oct 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 26 Oct 2023
Dear Mr Mike, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Kathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We had an awesome time. Stay is really friendly and welcoming. We did the wine tasting which was excellent! Rooms are upscale and clean. The hotel is up to date and well furnished.
Stayed 1 night in Oct 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 4 Nov 2023
Dear Mrs Kathan, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

4/10 Poor

Emily

Travelled with partner
Liked: Property conditions & facilities
It’s obvious after our stay why this property is much cheaper than some of its peers-you definitely get what you pay for. Some noteworthy info: 1. Check in front desk person was quite rude and uninviting when we checked in 2. Room was fine with the exception of a large crack in the bathroom wall and the light on the porch didn’t turn off which required us to shut curtains fully and not enjoy sunrise 3. Dining experience was pretty atrocious for dinner-it’s clear they are going for “fine dining” with the pricing and style but several elements made it fall below this. The (inside) restaurant was covered in flies and bugs-at the end of the night there were 10 bugs in my wine and no server acknowledged the diners aggressively swatting or covering their food and drink to prevent this. The veal was hammered-extremely over cooked. As others have mentioned the vegetables (though artfully arranged) were clearly canned and disgusting at a time when fresh vegetables were very much in season. The worst and most expensive meal on our trip. 4. The views as others have mentioned were marred by power lines but as we are not a couple that enjoys an off the grid experience and does enjoy the modern convenience of electricity we cannot fault the hotel for this. I would recommend this property strip it back to basics and improve staff training and attitude, address the huge bug/pest problem, and focus on improving the quality of food and less on the artfulness of it.
Stayed 1 night in Oct 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 19 Oct 2023
Dear Mrs Emily, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely peaceful.
Stayed 3 nights in Oct 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 16 Oct 2023
Dear Mr Marco, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

6/10 Okay

Patricia J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the most lovely views of the Douro Valley wine country; superb. The rooms and dining facility are very comfortable, as is the lounge and outdoor pool, on top of the building. Unfortunately, the food was not so great, very bland and a limited menu for dinner (only two choices, neither our favorite) and poorly prepared. That is the main reason for our lower rating for this facility.
Stayed 1 night in Sep 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 7 Oct 2023
Dear Mrs Patricia, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. Allow me to apologize for the diner experience not be at your standards, we are checking what happen. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are amazing. If you like hiking/walking, there is a lovely view of the Douro River Dam at the top of the Vinyard. You might have the friendly (outside) dog, Oreo, accompany you.
Stayed 2 nights in Sep 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 1 Oct 2023
Dear Mr Joseph, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down the most beautiful place I’ve stayed. Roof top pool amazing and a quick taxi from Regua. The breakfast was great too
Stayed 1 night in Sep 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 27 Sept 2023
Dear Mrs Sarah, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 15 Sept 2023
Dear Mrs Gisele, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

2/10 Terrible

Nichola

Stayed 1 night in Aug 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 3 Sept 2023
Dear Mrs Nichola, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

anneliesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, peaceful property with dining options and very friendly staff
Stayed 2 nights in Jun 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 10 Jul 2023
Dear Mrs Anneliesa, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Dolma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay, the food was great, staffs were very accommodating, clean and a quiet place on top of the hilltop. Amazing!
Stayed 2 nights in Jun 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 25 Jun 2023
Dear Ms Dolma, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing hotel bathed in history and the wine industry. Incredible views.
Stayed 1 night in Apr 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 29 Apr 2023
Dear Guest, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning! Loved everything about it: great staff, food, spectacular views. 30 minutes drive to Pinhao along the Douro. Would plan another trip to Portugal just based on this hotel.
Stayed 2 nights in Mar 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 19 Mar 2023
Dear Mr Francis, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Eiizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, great bed
This hotel was the highlight of our stay in Portugal. Amazing views and great bed. The room was small but comfortable and the breakfast was good. One thing to note is that the ventilation system is noisy and always on - they said they can’t turn it off. They did manage to make it a bit quieter in our room but that meant we couldn’t use the aircon so we just had a fan heater (which was fine, the room is very well insulated). They could improve signage to the property but if you arrive in the daytime it’s not too bad
Stayed 4 nights in Feb 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 7 Mar 2023
Dear Mrs Elizabeth, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

8/10 Good

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and people. It’s just far from activity, especially in the winter. I imagine summer and fall might be amazing. Fortunately we were tired and didn’t want to do much. Water in the rooms would be also be nice for guests. Thanks!
Stayed 1 night in Feb 2023
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 25 Feb 2023
Dear Mrs Jessica, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! Allow me also to inform we do offer bottle of water in the room as coffee or/and decaff. All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Leila Margarida, Richmond

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place for honeymoon. Very romantic. The staff was very attentive and helpful with us. The ambiance is beautiful and very calming.
Stayed 1 night in Dec 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 11 Dec 2022
Dear Mrs Leila, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, excellent views, welcoming staff. The drive to the property is harrowing, and a small car recommended for the narrow roads into the hotel from the top of the hill.
Stayed 2 nights in Oct 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 6 Nov 2022
Dear Mr Matthew, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 30 Oct 2022
Dear Mrs Kaitlyn, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

8/10 Good

Margaux

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 29 Oct 2022
Dear Mrs Margaux, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in Portugal to date !
Hands down the best staff and service in Portugal on my trip. I would 100% recommend this hotel for service, views and off the beaten track. Getting there is not for the faint of heart. If you’re driving it’s a bit adventurous but worth it. Great food, lovely rooms, great coffee maker in the room. The pool is unfortunately not heated though. I hope to be back one day !
Morning room view
Room view
Just one view of the building from inside looking out.
Rooftop pool
Stayed 2 nights in Oct 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 9 Oct 2022
Dear Mrs Rebecca, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great views, excellent breakfast and dinner. Very helpful staff
Stayed 1 night in Sep 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 29 Sept 2022
Dear Mr Rick, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Jean-Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 13 Sept 2022
Dear Mr Jean-Francis, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and espectacular views
Amazing. The view from the bedroom it’s just espectacular. The staff is super friendly and I loved the decor. We had a fantastic stay. I will definitely recommend this hotel to our friends.
Stayed 2 nights in Jul 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 28 Jul 2022
Dear Mr Gustavo, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. We will pass your kind comments to all the Team. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Gloria, memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Chua Ruey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a quiet retreat
Amazing property in the midst of the vineyard. Better to have a car to get around in Douro Valley. Restaurant dinners were great, more upscale Portguese style. Housekeeping was top notch. Look out for the moody cat at the bar and you will fall in love with the over zealous guest relations furries on the compound.
Stayed 4 nights in Jun 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 4 Jul 2022
Dear Mrs Chua, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

MARCIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing in a beautiful setting, very friendly and helpful staff…… love this hotel and it’s location… so beautiful
Stayed 1 night in Jun 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 13 Jun 2022
Dear Mrs Marcia, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, we got there late in the evening and they arranged a late dinner for us even though they were almost closing their kitchen. Everyone was thoughtful and very helpful. Awesome views of the Douro river and Mountains
Stayed 1 night in Jun 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 10 Jun 2022
Dear Mr Alejandro, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Lixian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with Mountain View of grape te
Stayed 2 nights in May 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 11 Jun 2022
Dear Mr Lixiam, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

10/10 Excellent

Shiri

Stayed 1 night in Apr 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 6 May 2022
Dear Mrs Shiri, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

8/10 Good

João

Stayed 1 night in Mar 2022
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 23 Mar 2022
Caríssimo Senhor João, Muito obrigado por partilhar a sua sincera opinião sobre a sua recente estadia no Quinta de Casaldronho Wine Hotel. Valorizamos muito o feedback de nossos Hóspedes, pois nos permite crescer e melhorar nosso desempenho. Obrigado novamente por compartilhar sua experiência connosco. Esperamos recebê-lo novamente na nossa próxima visita ao Douro e não hesite em nos contactar se o pudermos ajudar com alguma questão.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia agradável
Hotel com vistas muito bonitas, excelente localização. Estadia no geral agradável com empregados de enorme atenção e simpatia. Um reparo: têm de apostar mais na qualidade dos colchões e no pequeno almoço.
Stayed 1 night in Nov 2021
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 29 Nov 2021
Caríssima Senhora Patrícia, Muito obrigado por partilhar a sua sincera opinião sobre a sua recente estadia na Quinta de Casaldronho Wine Hotel. Valorizamos bastante o feedback dos nossos Hóspedes, uma vez que nos permite evoluir e melhorar o nosso desempenho. Frisamos a nossa satisfação por ser do seu agrado o sossego e tranquilidade envolventes na nossa Propriedade bem como atitude dos nosso Colaboradores. Agradecemos mais uma vez o tempo despendido em partilhar a sua satisfatória experiência connosco. Esperemos voltar a recebê-la numa próxima visita ao Douro e por favor contacte-nos se pudermos assisti-lo em alguma questão. Cordialmente,

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxation
Amazing hotel in the middle of the grape vine fields. So quiet and relaxing ! Staff was great and food at the restaurant was really good! Large rooms very clean and modern.
Stayed 2 nights in Oct 2021
Response from Nuno M Ferreira | Quinta de Casaldronho Wine Hotel on 5 Nov 2021
Dear Mr Louis, Thank you for sharing your opinion about you recent stay experience in the Douro Valley. We are glad to read that you had a great stay with us! All feedback is important to us and even better when Guests let us know how they feel during their stay. We always will try to understand your needs and requirements to provide you a better service on your next stay. Looking forward to welcome you again! Kindest regards,

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Huge disappointment
Don’t like to leave negative reviews but I do wish I’d read this warning before we booked… We’d booked 4 nights and after 1, we arranged to stay somewhere else. You can find much better in the area. The building itself was an interesting design but has been finished and furnished cheaply and lazily. The staff are doing their best but there aren’t nearly enough (one person to cover reception, bar and restaurant) and the lack of any management really shows. Food was uncooked and they didn’t put out wet floor signs when they mopped reception until after someone fell and cut themselves. So frustrating as the place has a lot of potential but needs proper management and a decent refurb.
Stayed 4 nights in Sep 2021
Response from The Front Desk Team on 28 Sept 2021
Dear Guest, thank you for your feedback - we are truly sorry that you did not have a pleasant experience with us, but hope that you will give our hotel a new oportunity in the future to offer you a different experience and a more enjoyable stay. Kindest regards,

10/10 Excellent

Dulce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very clean
Stayed 1 night in Sep 2021
Response from The Front Desk Team on 25 Sept 2021
Dear Ms Dulce, thank you very much for your kind words We look forward to a new oportunity to welcome you back! Kind regards

6/10 Okay

Tali

Liked: Staff & service
Disliked: Cleanliness
Unfortunately real and actual status of the roo
Stayed 1 night in Sep 2021
Response from The Front Desk Team on 21 Sept 2021
Dear Guest, thank you for your feedback. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. The road the the place was the down fall. Especially traveling a night with a rental car and not familiar with area. So we stayed in for the night . The wine tasting , dinner and service was excellent. Made up for drive to the hotel.
Stayed 1 night in Jul 2021
Response from The Front Desk Team on 7 Aug 2021
Dear Guest, thank you very much for your kind words! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in the vineyards, in the middle of nowhere. Beautiful
Stayed 1 night in Jul 2021
Response from The Front Desk Team on 26 Jul 2021
Dear Guest, thank you for you visit and kind words. Best regards Marlene Pereira

8/10 Good

Renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Our experience was fantastic. The people of Hotel were very dear and sympathetic.
Stayed 1 night in Sep 2020

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish refuge in fascinating Douro valley
A perl in the amazing hilly landscape of the Douro, with fantastic views of the steep vineyards on all sides. Stylish elegance in a natural way, harmonically embedded in the rural environment. Inviting rooftop terrace with pool. The staff did their utmost to provide (almost) normal service during Corona times with mandatory restrictions, which was mostly felt through the somewhat reduced food options. Great bar and cocktails. Internet access in rooms could be better.
Stayed 2 nights in Jul 2020