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Reviews of Howard Johnson by Wyndham Lakeland

2.5 out of 5
Howard Johnson by Wyndham Lakeland
939 W. Robson St., I-4 Exit 32, Lakeland, FL

Reviews

6.0
Rating 10 - Excellent. 256 out of 968 reviews" "
Rating 8 - Good. 143 out of 968 reviews" "
Rating 6 - Okay. 138 out of 968 reviews" "
Rating 4 - Poor. 141 out of 968 reviews" "
Rating 2 - Terrible. 290 out of 968 reviews" "

5.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are working on cleaning up the bugs. Please continue the work
Stayed 1 night in May 2024

8/10 Good

Brittany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Roaches, not my fav. Only a few but they still there..
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Staff & service
Nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Koi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing personal
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Roaches and mainly the dirty floors they could mow way better
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service, amenities
They could clean the rooms better and mop the floors better I’ll bring my own mop when I come
Stayed 1 night in May 2024

2/10 Terrible

fallenangel71717

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadrico

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from justin on 5 May 2024
glad you enjoyed your stay we look forward to seeing you again.

8/10 Good

Letterva

Liked: Staff & service, amenities
Overall staff nice and very helpful. The only issue is the floors need to be swept and mopped. And room need to be sprayed for roaches.
Stayed 10 nights in Apr 2024

6/10 Okay

ROBERT, Old Bridge

Travelled with family
Liked: Staff & service
Under construction unknown prior to reservation. Older motel in need of facelift.
Stayed 3 nights in Mar 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Stayed 3 nights in Apr 2024

6/10 Okay

Wanda

Travelled with family
Only issue was roaches I’m not a fan
Stayed 4 nights in Apr 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Shenita

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s drugs being sold and prostitution around room
Stayed 2 nights in Apr 2024

8/10 Good

charity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet for me to sleep I work overnight and they let me check in early.
Stayed 1 night in Apr 2024

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
5 cockrouch in a room.
Stayed 1 night in Apr 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities
Ist good
Stayed 4 nights in Apr 2024

4/10 Poor

Elizabeth

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad area, people staying there would knock on our doors, listen in on them and tried to use their card to open our door
Stayed 1 night in Apr 2024

2/10 Terrible

Whitney

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 2 nights in Apr 2024

4/10 Poor

Gary

Travelled with group
Disliked: Property conditions & facilities
The coffee machine had coffee on the base and new cups placed on it. I killed two roaches in the bathroom and one ran across my backpack that I knocked off but never found. Continental breakfast was 3 cereals none of which I eat. Positive side coffee was good. Was lower cost than anything else in area for a reason. Get what you pay for so I blame myself for trying to save a little money. Never again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffery

Stayed 1 night in Apr 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches alot of them
Stayed 2 nights in Apr 2024

2/10 Terrible

Antwan

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Kieran

Floors were pretty Dirty but no bugs. I had a problem with my key card having to be reset multiple times
Stayed 2 nights in Apr 2024

4/10 Poor

Scott

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Be sure to read a good sample of the reviews. This property is in poor condition. The staff was friendly and courteous. But I would not recommend this facility to anyone today.
Stayed 4 nights in Apr 2024

4/10 Poor

Nurbek

Stayed 5 nights in Mar 2024

4/10 Poor

Tim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scary
Stayed 2 nights in Apr 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a nightmare. I would never EVER stay in a Howard Johnson again in my life. I didn’t feel safe. Another guest was asking me for money in the front door of the lobby. I did the check in at 1AM. I stayed 15 minutes until I could arrange another hotel feeling unsafe in my room. As soon I booked another hotel I left the hotel. I was even afraid of going back to the lobby. In those 20 minutes we were in the hotel we saw 3 cockroaches. 44 Year old Female and 12 year old daughter. RUN. Do not say there.
Stayed 2 nights in Apr 2024

8/10 Good

Nicolas

Stayed 1 night in Apr 2024

2/10 Terrible

Leidy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were in bad condition
Stayed 4 nights in Jan 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Room full of cockroaches and smelly
Stayed 1 night in Apr 2024

4/10 Poor

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a poor environment and
Stayed 2 nights in Apr 2024

2/10 Terrible

Lester

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was infested with roaches, the room had a horrible smell
Stayed 1 night in Apr 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
Traffic noise
Stayed 1 night in Apr 2024

6/10 Okay

Trey

Travelled with family
Liked: Cleanliness, staff & service
Property really needs some serious updating
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was old but kept up and great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Very nice
Stayed 2 nights in Apr 2024

4/10 Poor

Mildred, Cape Coral

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It didn’t look like the pictures and the shower water was very cold. It took more than 20 minutes just to get warm. The door had a huge gap at the bottom that let light and bugs could’ve gotten in. I could tell the cleaning ladies did a very poor job, the floor was disgusting, my daughters feet were black and full of dust from walking on them
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Nice sized rooms and beds

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love sleeping here really quiet really nice inside
Stayed 2 nights in Mar 2024

6/10 Okay

Sharonda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great and did the best she could to accommodate me. The area is dirty, nasty, loud, unsafe, etc
Stayed 1 night in Mar 2024

2/10 Terrible

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1 roach 2 roach 3 roach, bunch! daylight coming and me wanna go home. Found at least 6 roaches. Lady street walkers around looking for a hookup and walking in and out of several rooms, lots of plant smoking and nightlife activity, young guys looking for a lighter, dog paw prints on the bed sheets. Thought a Howard Johnson Wyndham would be good quality but rather sleep in the car and save my cash. Staff was nice and refunded me, seems like they're used to it. City or department of health should shut this place down dirty dining style and tent for bugs and keep the riff-raff away
Stayed 1 night in Mar 2024

8/10 Good

Miriam

Travelled with family, Business traveller
It had everything nearby
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it alot
Stayed 1 night in Mar 2024

10/10 Excellent

Luisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Sheila at the front desk was really nice, the place is clean but at 6:30 am my daughter started screaming because it was a cockroach in her bed
Stayed 1 night in Mar 2024