Suite, 2 Queen Beds, Pool Access, Poolside | Pool | Outdoor pool
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Reviews of SpringHill Suites by Marriott Lakeland

3.5 out of 5
SpringHill Suites by Marriott Lakeland
511 WEST LIME ST, Lakeland, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 598 reviews" "
Rating 8 - Good. 87 out of 598 reviews" "
Rating 6 - Okay. 23 out of 598 reviews" "
Rating 4 - Poor. 14 out of 598 reviews" "
Rating 2 - Terrible. 19 out of 598 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024
Response from Symonne J. - Guest Services on 25 May 2024
Thank you for sharing about your experience with us. It is always encouraging to hear positive feedback; and we are thrilled that you enjoyed your stay. We hope to welcome you again soon.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet. Very comfy room.
Stayed 2 nights in May 2024
Response from JL on 23 May 2024
Thank you for staying with us and we're so glad that you enjoyed your stay. We hope to see you again soon.Sincerely,John L.General Manager

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in May 2024
Response from Symonne J. - Guest Services on 18 May 2024
Thank you for taking the time to leave your feedback. We are thrilled that you enjoyed your stay with us. We hope to be your hotel of choice for your future travels. Thank you for staying with us!

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the pool area was beautiful and clean . The food was delicious. The staff and service was great .
Stayed 2 nights in May 2024
Response from Symonne J. - Guest Services on 11 May 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed our breakfast offerings, pool area and staff service. We hope to welcome you back in the future!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Vania is a super excellet staff at the front desk, very kind and helpfull. Every hotel must have someone like Vania, she made our staying feel like a 5 star hotel
Stayed 2 nights in May 2024
Response from Symonne J. - Guest Services on 11 May 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed the service that Vania provided during your stay! We hope to welcome you back in the future!

10/10 Excellent

Frantzley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Love it!
Stayed 2 nights in May 2024
Response from Symonne J. - Guest Services on 7 May 2024
Thank you for taking the time to leave your feedback about your stay. We are so happy to hear that you enjoyed our clean and modern property. We hope to be your hotel of choice for future stays!

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The beds are incredibly comfortable and the shower pressure was perfect. The room was very clean overall however, the bathroom floor wasn't mopped.
Stayed 1 night in Apr 2024
Response from Symonne J. - Guest Services on 3 May 2024
Thank you for taking the time to leave your feedback about your recent stay. We are happy to hear that you felt comfortable and pleased with your room. We hope to welcome you back in the future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay from check-in to check-out. Friendly desk staff, modern decor, clean, spacious, comfortable room. Felt safe and so many dining and entertainment options within walking distance. Would definitely stay here again when visiting Lakeland, FL.
Stayed 1 night in Apr 2024
Response from Symonne J. - Guest Services on 23 Apr 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled to hear that you enjoyed your stay and all of the various amenities we have to offer. We hope to welcome you back soon in the future!

10/10 Excellent

Carla, Mount Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the airshow. My husband is handicapped and everything met our needs. Pool very accessible, only wish it was heated. Bed was so comfortable. Loved that there is a Kuerig in the room. Breakfast was just okay. We were not a fan of the bacon or French toast. Overall happy that we picked this hotel.
Stayed 2 nights in Apr 2024
Response from Symonne J. - Guest Services on 18 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. Our guest's needs are important to us, so we are glad to hear that our hotel's accessibility was up to par!We hope to welcome you again soon.

10/10 Excellent

Joe

Stayed 2 nights in Apr 2024
Response from Symonne J. - Guest Services on 7 May 2024
Thank you for taking the time to leave your feedback about your stay. We are so happy to hear that you enjoyed your time with us. We hope to be your hotel choice for future stays!

2/10 Terrible

Jesse Fouad faytrouni

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
Stayed 15 nights in Mar 2024
Response from Symonne J. - Guest Services on 13 Apr 2024
Thank you for taking the time to leave your feedback about your recent stay with us. I am disappointed that you did not enjoy a pleasant stay with us. My hope is that should you choose to stay with us again, we will have another opportunity to make your stay much more enjoyable. Thank you for staying with us.

2/10 Terrible

Phyllis

Travelled with family, Travelled with pets
Booked this reservation after searching for pet friendly properties. After an entire day on the road we check in only to be pets are not allowed. Very disappointing and discouraged. I
Stayed 1 night in Apr 2024
Response from JL on 4 Apr 2024
Please accept our sincerest apologies for the disappointment you experienced. We do not accept pets and we have made sure that is well advertised on the all of the various channels including Expedia. We will be sure to revisit the issue to make sure that our information is correct. Again, our apologies.Sincerely,John L.General Manager

10/10 Excellent

Margaret

Very enjoyable stay
Stayed 1 night in Mar 2024
Response from Symonne J. - Guest Services on 29 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback; and we are thrilled that you enjoyed your visit.We hope to welcome you again soon.

10/10 Excellent

Jayla

Stayed 1 night in Mar 2024
Response from Symonne J. - Guest Services on 18 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback; and we are thrilled that you enjoyed your time with us.We hope to welcome you again soon.

10/10 Excellent

Lushanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was amazing and fresh. Pool was nice and the bed was soft and nice
Stayed 2 nights in Mar 2024
Response from Symonne J. - Guest Services on 21 Mar 2024
Thank you for taking the time to leave your feedback about your recent stay. We are thrilled that you enjoyed our complimentary breakfast, pool and comfy beds! We hope to welcome you back in the future!

10/10 Excellent

Tiffany

Travelled with family
The hotel was a pleasant surprise! Clean, comfortable, great service, clean area. The room layout was perfect for my family (2 adults, 2 kids). Breakfast has several hot options, plus cereals and pastries. Can’t ask for more from a free breakfast! Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Symonne J. - Guest Services on 21 Mar 2024
Thank you for taking the time to leave your feedback about your recent stay. We are thrilled that you and your family felt comfortable in our guest room and enjoyed our breakfast options! We hope to welcome you back in the future!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Symonne J. - Guest Services on 21 Mar 2024
Thank you for taking the time to leave your feedback about your recent stay. We are thrilled that you enjoyed your time with us! We hope to welcome you back in the future!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rp funding
Stayed 3 nights in Mar 2024
Response from Symonne J. - Guest Services on 21 Mar 2024
Thank you for taking the time to leave your feedback about your recent stay. We are thrilled that you enjoyed your stay and our convenient location made it even better! We hope to welcome you back in the future!

8/10 Good

Jim

Stayed 1 night in Mar 2024
Response from Symonne J. - Guest Services on 1 Apr 2024
Thank you for taking the time to leave your feedback about our hotel! We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon! Again, thank you for staying with us!

10/10 Excellent

Vitaliy

Stayed 1 night in Mar 2024
Response from Symonne J. - Guest Services on 31 Mar 2024
Thank you for sharing about your experience with us. We are so glad that you enjoyed your time at our hotel! We look forward to welcoming you back in the future!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Although it is a newly renovated and very clean property, it is also in great condition. Housekeeping is a different issue. Housekeeping does not occur daily and is something that the front desk should have mentioned at check-in. When we got back to our room late at night, we had no way of having housekeeping, clean the room then and the front desk personal had to bring up clean towels. Not to mention only one employee at the front desk after hours in the building. Also, the wall unit ACs are not very efficient in keeping the room cold throughout the night and shuts off periodically. Didn’t expect to have an AC problem in a newly renovated property. Overall, it’s better than the rest of the hotels in the immediate area.
Stayed 2 nights in Feb 2024
Response from Symonne J. - Guest Services on 7 Mar 2024
Thank you for taking the time to leave your feedback. We appreciate you choosing our hotel and are happy to hear that you enjoyed our clean environment. I do apologize that our housekeeping policy was not communicated to you during the check-in process. We hope that you will return for your future stays. Thank you for staying with us.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from Symonne J. - Guest Services on 7 Mar 2024
Thank you for taking the time to leave your feedback. We appreciate you choosing our hotel and are happy to hear that you enjoyed our clean environment. We hope that you will return for your future stays.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Symonne J. - Guest Services on 7 Mar 2024
Thank you for taking the time to leave your feedback. We appreciate you choosing our hotel and we hope that you will return for your future stays.

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Symonne J. - Guest Services on 7 Mar 2024
Thank you for taking the time to leave your feedback. We appreciate you choosing our hotel and are happy to hear that you enjoyed our hotel. We hope that you will return for your future stays.

10/10 Excellent

Yanick

Travelled with partner
Liked: Staff & service, property conditions & facilities
The closeness to the venue I was attending Breakfast was included
Stayed 1 night in Feb 2024
Response from Symonne J. - Guest Services on 27 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback; we are thrilled that you enjoyed your stay. We hope to welcome you again soon.

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Symonne J. - Guest Services on 15 Feb 2024
Thank you for sharing about your stay with us.It is always encouraging to hear positive feedback! We are thrilled that you enjoyed your time at our hotel. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Linda, Lake Placid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Symonne J. - Guest Services on 15 Feb 2024
Thank you for sharing about your stay with us. We are thrilled that you enjoyed your time at our hotel. We hope to welcome you again soon.

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem, great location to downtown and the RP funding center. They have a shuttle that will run you down to the local restaurants, bars. They have their own small bar and the bartender is wonderful. We have stayed there numerous times and the rooms are spacious and clean. Breakfast is great too. It is close to our son at Florida Southern College, so we stay quite often. I highly recommend this hotel.
Stayed 2 nights in Feb 2024
Response from Symonne J. - Guest Services on 15 Feb 2024
Thank you for sharing about your stay with us.It is always encouraging to hear positive feedback! We are thrilled that you enjoyed all the amenities that our hotel has to offer.We look forward to welcoming you back in the future!

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Symonne J. - Guest Services on 10 Feb 2024
Thank you for leaving your feedback about your stay. We are glad to know that you enjoyed your time with us. We hope to welcome you back in the future!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024
Response from Symonne J. Guest Services on 5 Feb 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled that you enjoyed a perfect stay and hope to welcome you back in the near future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Symonne J. Guest Services on 5 Feb 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled that as a staff we made your stay pleasant! Thank you for staying with us!

10/10 Excellent

LISA, Albuquerque

Stayed 4 nights in Jan 2024
Response from Symonne J. - Guest Services on 21 Mar 2024
Thank you for taking the time to leave your feedback about your recent stay. We are thrilled that you enjoyed your stay! Thank you for staying with us!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeland
This hotel was great and the staff was amazing ! Very helpful and kind
Stayed 2 nights in Dec 2023
Response from Symonne J. Guest Services on 5 Feb 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled that as a staff we made your stay pleasant! Thank you for staying with us!

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Symonne J. Guest Services on 5 Feb 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled that as a staff we made your stay pleasant! Thank you for staying with us!

10/10 Excellent

Lillian

Stayed 2 nights in Jan 2024
Response from Symonne J. Guest Services on 5 Feb 2024
Thank you for taking the time to leave your feedback about your stay. We are thrilled that you enjoyed your stay and hope to welcome you back in the near future!

10/10 Excellent

PATRICK Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, clean, new nice staff. All good
Stayed 6 nights in Jan 2024
Response from Symonne- Guest Services on 29 Jan 2024
Thank you for taking the time to leave your feedback. We are thrilled that you enjoyed our breakfast, cleanliness and hospitable staff! We hope to welcome you back soon.

10/10 Excellent

Michele

Stayed 1 night in Jan 2024
Response from Symonne- Guest Services on 27 Jan 2024
Thank you for taking the time to leave a review about our property. We are thrilled to hear that you enjoyed your stay. We hope to welcome you back in the future!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very clean spacious rooms!
Stayed 1 night in Jan 2024
Response from Symonne - Guest Services on 27 Jan 2024
Thank you for taking the time to leave a review about our property. We hope to welcome you back in the future! Thank you for staying with us!

10/10 Excellent

Carolette, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at here. The receptionist was friendly and welcoming, allowing for an easy check in. Our room was very clean. The breakfast included was very good. I will definitely stay here again when the need arises! Thank you
Stayed 1 night in Jan 2024
Response from JL on 16 Jan 2024
Thank you for staying with us and we're so glad to hear that you enjoyed your stay. We hope to see you again on your next visit to our area.Sincerely,John L.General Manager

4/10 Poor

Jolene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JL on 16 Jan 2024
Thank you for choosing our hotel. We apologize for any inconvenience you may have experienced during your stay and we hope that you will give us another opportunity to serve you. Again, our apologies.Sincerely,John L.General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Symonne J. - Guest Services on 11 Jan 2024
Thank you for taking the time to leave your feedback. We are thrilled that you enjoyed your stay. We hope to welcome you back in the future.

10/10 Excellent

Aliona

Stayed 1 night in Jan 2024
Response from Symonne J. - Guest Services on 8 Jan 2024
Thank you taking the time to provide your feedback. We are thrilled that you enjoyed your stay with us. We hope to welcome you back should your travels bring you back to the area. Thank you for staying with us!

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Hotel staff was pleasant and professional. Room was clean and tidy. No smoke smell. Breakfast was wonderful. Gym was excellent. Pool was beautiful.
Stayed 2 nights in Dec 2023
Response from Symonne J. - Guest Services on 8 Jan 2024
Thank you for taking the time to leave your feedback. I am so glad that you enjoyed our hotel's amenities and that our staff provided you with hospitable service! Thank you for staying with us - we hope to welcome you back in the future!

10/10 Excellent

Lawrence, Cooper City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our needs. Walked to the Youkey Theatre and restaurant was only 3 minutes away.
Stayed 1 night in Jan 2024
Response from Symonne J. - Guest Services on 8 Jan 2024
Thank you for taking the time to leave your feedback. We are glad to hear that our location served as a convenient location while you explored the local area! We hope to welcome you back in the near future!

10/10 Excellent

RICHARD

Great spot
Comfortable and friendly
Stayed 1 night in Jan 2024
Response from Symonne J. - Guest Services on 8 Jan 2024
Thank you for taking the time to leave your feedback. WE are thrilled that our hotel provided you with a welcoming and comfortable atmosphere. We hope to welcome you back, soon!

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Symonne J.- Guest Services on 4 Jan 2024
Thank you for taking the time to leave a review about your stay. We are thrilled that you enjoyed your time with us. We hope to welcome you back in the future. Thank you for staying with us!

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Symonne J. - Guest Services on 4 Jan 2024
Thank you for taking the time to leave a review about your stay. We are glad that our hotel provided everything that you were looking for. We hope to welcome you back in the future. Thank you for staying with us!

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room design was excellent!
Stayed 2 nights in Dec 2023
Response from Symonne J.- Guest Services on 4 Jan 2024
Thank you for taking the time to leave a review about your stay. We are pleased to hear that our room designed added to your overall positive experience! We hope to welcome you back in the future. Thank you for staying with us!

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Symonne - Guest Services on 30 Dec 2023
Thank you for taking the time to leave your feedback. We are thrilled that you enjoyed your stay with us. We hope to welcome you back soon!