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Reviews of La Quinta Inn & Suites by Wyndham Lakeland West

2.5 out of 5
La Quinta Inn & Suites by Wyndham Lakeland West
1024 Lakeland Park Center Drive, Lakeland, FL

Reviews

6.6
Rating 10 - Excellent. 270 out of 1005 reviews" "
Rating 8 - Good. 214 out of 1005 reviews" "
Rating 6 - Okay. 172 out of 1005 reviews" "
Rating 4 - Poor. 148 out of 1005 reviews" "
Rating 2 - Terrible. 201 out of 1005 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous checkin. Great loa too.
Stayed 1 night in May 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Nice pool Quick check in
Stayed 1 night in May 2024

10/10 Excellent

Lablanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for our overnight stop to sleep before we head out again.
Stayed 1 night in May 2024

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Gross bathtub, room smells like smoke and mildew…hallways have NO AC which leads to the rooms being hot. Our AC was at the lowest, 60 and we were sweating all night!
Stayed 1 night in May 2024

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group here for a wedding. We loved the gazebo out at the pool area because we got to visit with family before and after the wedding. Great place!!!
Stayed 1 night in May 2024
Response from Jessica Medina on 19 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and super helpful! The breakfast was tasty!🙂
Stayed 2 nights in May 2024
Response from Jessica Medina on 19 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little older but clean. Employees were friendly.
Stayed 1 night in May 2024
Response from Jessica Medina on 19 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!!

10/10 Excellent

Gordam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to find. Right off of I4. We chose this hotel because it is pet friendly. Price was great as well!!
Stayed 1 night in May 2024
Response from Jessica Medina on 15 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been sometime since I have been in the area. This hotel is looking great. It was starting to go down hill in 2020 but has made such an improvement since then. Keep it up!!
Stayed 1 night in May 2024
Response from Jessica Medina on 10 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room. Mall in walking distance.
Stayed 1 night in May 2024
Response from Jessica Medina on 10 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly. We were so happy to finally find a pet friendly hotel
Stayed 1 night in May 2024
Response from Jessica Medina on 10 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

8/10 Good

Teresa L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice and clean
Stayed 1 night in May 2024
Response from Jessica Medina on 10 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big rooms friendly staff
Stayed 1 night in Apr 2024
Response from Jessica Medina on 1 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 1 night in Apr 2024
Response from Jessica Medina on 1 May 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
biscuits and gravy needed to print some papers for work so i used the nice business center
Stayed 1 night in Apr 2024
Response from Jessica Medina on 30 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness centre store
Stayed 1 night in Apr 2024
Response from Jessica Medina on 30 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay.

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soft big bed lots of pillows
Stayed 1 night in Apr 2024
Response from Jessica Medina on 30 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Big rooms work out room
Stayed 1 night in Apr 2024
Response from Jessica Medina on 30 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay.

4/10 Poor

Reva

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled horrible. There was hair on the floor, toilet and bathtub. In general didn’t feel clean. There was a footprint on the bedsheet. The beds were comfortable.
Stayed 3 nights in Apr 2024
Response from Jessica Medina on 10 May 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 Okay

Brice

Disliked: Cleanliness, property conditions & facilities
Place smelled like mold
Stayed 1 night in Apr 2024
Response from Jessica Medina on 20 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Quiet
Stayed 1 night in Apr 2024
Response from Jessica Medina on 18 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime Location breakfast selection
Stayed 1 night in Apr 2024
Response from Jessica Medina on 18 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 1 night in Apr 2024
Response from Jessica Medina on 18 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere Large rooms
Stayed 1 night in Apr 2024
Response from Jessica Medina on 18 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of shopping and dining at walking distance. Friendly staff
Stayed 1 night in Apr 2024
Response from Jessica Medina on 16 Apr 2024
Thank you for taking a moment to leave feedback. I am pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Big pool
Stayed 1 night in Apr 2024
Response from Jessica Medina on 16 Apr 2024
Thank you for taking a moment to leave feedback. I am pleased to see that you had an enjoyable stay. Please come visit us again!

6/10 Okay

Marcio Sergio

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jessica Medina on 16 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
The place is run down needs maintenance no smoke detectors in rooms front desk never answers the phone the key card maker is very old keys constantly don’t work.
Stayed 6 nights in Apr 2024
Response from Jessica Medina on 16 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

4/10 Poor

Aurora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are not very helpful ; especially the manager customer service are poor. The breakfast not great. I think customer need to treated well and nice. Breakfast should always a hot meal. Paying amount of money to stay for each night, Customer should treated well.
Stayed 2 nights in Apr 2024
Response from Jessica Medina on 11 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have done updates since the last time I was here. That was nice to see. The staff was very polite. Great location.
Stayed 1 night in Apr 2024
Response from Jessica Medina on 10 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

2/10 Terrible

CHARLTON, Duluth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Good. Staff was nice however the hotel room was gross. Lets start with multiple stains on the carpet. The pillows on the bed were lumpy and half filled with cotton, like sweat got in and shucked them after a wash. The under the toliet had do do splash underneath the seat. Gross. The a/c unit is noisy and it will wake you ups at night. I didnt ask for a refund or try to find a better hotel because i there for funeral and it was already a stressful time. I was only they for 8 hours each. Check out was easy. Why they take a $100 deposit for such a trash. Oh they had roaches. I had to video record them crawling the morning i checked out. Maybe i should have gotten a refund im just not that type of person because i chose this hotel. However, person need to know this before they go.
Stayed 2 nights in Apr 2024
Response from Jessica Medina on 10 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 Terrible

Korin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like urine. We left. Front desk lady was nice.
Stayed 1 night in Apr 2024
Response from Jessica Medina on 10 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came down to visit family. We had a great time in the pool. The weather was beautiful. The employees are very nice and always there to help. We will be returning. We will also recommend you to our family and friends.
Stayed 1 night in Apr 2024
Response from Jessica Medina on 4 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable experience. Please come visit us again!

10/10 Excellent

Andi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the very very very most convenient. We were right off of Inerstate 4/ It was half way between Tampa and Orlando. Got to go to the Tampa zoo and to Disney.
Stayed 1 night in Apr 2024
Response from Jessica Medina on 4 Apr 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable experience. Please come visit us again!

2/10 Terrible

Victor

Stayed 1 night in Mar 2024
Response from Jessica Medina on 19 Apr 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
kind employees great area good breakfast
Stayed 1 night in Mar 2024
Response from Jessica Medina on 21 Mar 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

6/10 Okay

Sammy

Stayed 1 night in Mar 2024
Response from Jessica Medina on 22 Mar 2024
Thank you for taking a moment to leave feedback, I want to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 Okay

Yosleidy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was in a very good location closed to the center. I did not like that the sheets and pillows had a really bad smell. They looked like many people slept in there and were never replaced or cleaned. The bathroom was clean , but we had a hard time sleeping in that sweaty smell.
Stayed 1 night in Mar 2024
Response from Jessica Medina on 22 Mar 2024
Thank you for taking a moment to leave feedback, I want to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2024
Response from Jessica Medina on 14 Mar 2024
Thank you for taking a moment to leave feedback. I was pleased to see you had an enjoyable stay. We hope to see you again

10/10 Excellent

Bernyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, Good WiFi
Stayed 1 night in Mar 2024
Response from Jessica Medina on 14 Mar 2024
Thank you for taking a moment to leave feedback. I was pleased to see you had an enjoyable stay. We hope to see you again!

4/10 Poor

Derith

Rooms need repair and updating . Common area very nice Breakfast menu limited
Stayed 1 night in Mar 2024
Response from Jessica Medina on 14 Mar 2024
Thank you for taking a moment to leave feedback. I would like to apologize as you stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

8/10 Good

Dominick

Stayed 2 nights in Mar 2024
Response from Jessica Medina on 29 Mar 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 Terrible

paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up at this property after a long day of driving and impending thunderstorm. I should have risked the drive in the rain. Well worn sheets, almost threadbare, dirty floors and dresser drawers with leftover food. One bed was missing the comforter and blanket. There were no toiletries or coffee (despite the brewer).
Stayed 1 night in Feb 2024
Response from Jessica Medina on 9 Mar 2024
Thank you taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Jagdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and bathrooms Front desk was very professional and helpful
Stayed 1 night in Mar 2024
Response from Jessica Medina on 9 Mar 2024
Thank you taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay and I share this with me staff. We would love for you to come visit us again!

6/10 Okay

Steven

Stayed 1 night in Mar 2024
Response from Jessica Medina on 29 Mar 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 Terrible

Jaimee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not clean or modern for the price I paid. Also Expedia said they had a hot tub this was a lie. The only reason I booked this hotel was for the hot tub. I’m not happy at all. I would like a refund.
Stayed 1 night in Feb 2024
Response from Jessica Medina on 2 Mar 2024
Thank you for taking a moment to leave feedback. I would like to apologize to you as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 Okay

Jose

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jessica Medina on 2 Mar 2024
Thank you for taking a moment to leave feedback. I would like to apologize to you as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick trip. Plenty of shopping and dining. Only wish I had more time.
Stayed 1 night in Feb 2024
Response from Jessica Medina on 2 Mar 2024
Thank you for taking a moment to leave feedback. I was pleased to see that you enjoyed the hotel. Please come visit us again!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very dated and has not been renovated in years. I will not be returning.
Stayed 4 nights in Feb 2024
Response from Jessica Medina on 22 Feb 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 Okay

Aaron

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Jessica Medina on 22 Feb 2024
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.