Outdoor pool
Check availability

Reviews of Home2 Suites by Hilton Lakeland

3 out of 5
Home2 Suites by Hilton Lakeland
3610 Lakeside Village Boulevard, Lakeland, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 273 reviews" "
Rating 8 - Good. 58 out of 273 reviews" "
Rating 6 - Okay. 13 out of 273 reviews" "
Rating 4 - Poor. 8 out of 273 reviews" "
Rating 2 - Terrible. 7 out of 273 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beds were comfortable. I appreciated that we were given the mobility accessible room unlike another hotel, who didn’t honor our reservation for one. Breakfast was wonderful and enjoyed the selection of items. Staff was friendly, helpful and respectful especially overnight staff, Crystal. We will definitely look at staying here next time we are in town as well as recommend this hotel to family and friends.
Stayed 2 nights in May 2024

10/10 Excellent

Kaiyy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024

10/10 Excellent

remco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great, plenty of restaurants, shops and things to do around. The hotel was perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Dustin, Moseley

Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Stayed 2 nights in Apr 2024

10/10 Excellent

juan

Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff was friendly and courteous. The room was clean and nice. Only thing i wish we had better of would be water pressure. But i also understand thats no ones fault.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for allowing me to bring my mountain bike in! I felt safer with it in my room.
Stayed 1 night in Mar 2024

8/10 Good

Roberto, MARGATE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel
Stayed 1 night in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Clay

Stayed 1 night in Feb 2024

6/10 Okay

erin

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Steve on 5 Mar 2024
Erin, thank you for taking the time to tell us about your stay. I am sorry to see that your stay was just average. We always strive for the perfect guest experience and I sorry we failed to deliver this to you. We appreciate your business and hope to have another opportunity to make a better impression.Steve Colkett-General Manager

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Steve on 5 Mar 2024
James, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Melissia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Feb 2024
Response from Steve on 5 Mar 2024
Melissa, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. It is a compliment to us that you would use the word Wonderful to describe our hotel. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

8/10 Good

Winston

Travelled with partner
Liked: Staff & service
The hotel within a village-like setting - very pleasant.
Stayed 4 nights in Feb 2024
Response from Steve on 5 Mar 2024
Winston, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Dahiana

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bountiful area
Stayed 1 night in Feb 2024
Response from Steve on 5 Mar 2024
Dahiana, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed the hotel and the area. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Gianna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and great!
Stayed 1 night in Feb 2024
Response from Steve on 5 Mar 2024
Gianna, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, friendly staff, clean and quite
Stayed 1 night in Feb 2024
Response from Steve on 5 Mar 2024
Margaret, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed the hotel, the staff and the location. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff
Stayed 3 nights in Feb 2024
Response from Steve on 5 Mar 2024
Yolanda, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed the hotel and the staff. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Angie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Tons of awesome Dining, convenient & walkable, next to theatre, hotel Itself was beautiful and room was huge very nice Would definitely stay here again
Stayed 2 nights in Jan 2024
Response from Steve on 5 Mar 2024
Angie, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. It is a tremendous compliment to us that you would use the Beautiful to describe our hotel and that you would choose to stay with us again if in the area. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
I was only there for 1 night but would recommend it for anyone- especially if staying for multiple nights. Welcomimg lobby, oversized fitness center and huge, spaciois rooms. Shopping and restaurants within walking distance. No complaints at all.
Stayed 1 night in Jan 2024
Response from Steve on 5 Mar 2024
Tim, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. It is a tremendous compliment to us that you would recommend us to others. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Steve on 5 Mar 2024
Rosa, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.Steve Colkett-General Manager

4/10 Poor

Sal

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were ants in our room floor. The room is not cleaned regularly, only cleaned when I specifically asked them to clean the room. Didn’t provide clean towels regularly. The kitchen ladies were rude.
Stayed 9 nights in Dec 2023
Response from Steve on 3 Jan 2024
Sal, thank you for taking the time to tell us about your stay with us. We appreciate all feedback, good or bad, as we use it to improve our hotel. I am sorry to hear that your stay with us was unpleasant. This is certainly not the type of stay we want any of our guests to have and certainly not the norm. I will be sure to share your comments with the staff, especially our maintenance, housekeeping and pantry staff. We appreciate your business and hope you will give us another chance to make a better impression.

8/10 Good

Justin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Steve on 3 Jan 2024
Justin, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

4/10 Poor

Shimera

Stayed 2 nights in Dec 2023
Response from Steve on 5 Mar 2024
Simera, thank you for taking the time to tell us about your stay with us. We appreciate all feedback, good or bad, as we use it to improve our hotel. I am sorry to hear that your stay with us was unpleasant. This is certainly not the type of stay we want any of our guests to have and certainly not the norm. Feel free to contact me at the hotel to discuss the specifics. We appreciate your business and hope you will give us another chance to make a better impression.Steve Colkett-General Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun, quick getaway
Doing some Christmas shopping with cocktails, wanted a close, fun place to stay vs driving home! The hotel was quaint, staff was delightful and engaging, breakfast was a perk!! Best one night getaway- loved, loved the location and super clean hotel! Doing it again, soon!
Stayed 1 night in Dec 2023
Response from Steve on 3 Jan 2024
Joel, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed the hotel, the staff and the location. It is a tremendous compliment to us that you would use the word Super Clean to describe our hotel. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Friendly staff. Quite and comfortable. We enjoyed our stay. Will stay at the same hotel again in the future.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good 👍
Stayed 1 night in Dec 2023
Response from Steve on 3 Jan 2024
Robert, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Paulo

Travelled with family, Business traveller
Great hotel.
Stayed 1 night in Dec 2023
Response from Steve on 3 Jan 2024
Paulo, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Melissa

Stayed 1 night in Nov 2023
Response from Steve on 3 Jan 2024
Melissa, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2023
Response from Steve on 3 Jan 2024
Stephen, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

8/10 Good

barbara

Travelled with family, Travelled with group
My toilet was broken it wouldn’t stop running. They did come and fix it the next day. My refrigerator freezer fan was broken. They did repair it the next day
Stayed 5 nights in Nov 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, stocked, clean, good breakfast, homey and inviting
Stayed 4 nights in Nov 2023

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
Could never get my TV to work. No matter what i did, shower water keep getting on floor. Otherwise everything was great. Staff was amazing.
Stayed 5 nights in Oct 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience the fromt desk was awesome and the employee were friendly. Really clean!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Oct 2023
Response from Steve on 3 Jan 2024
Yamileth, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were perfect! & well equipped! The staff were super friendly and greeted you every time.
Stayed 1 night in Oct 2023

10/10 Excellent

Dandrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Steve on 4 Oct 2023
Dandrea, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

8/10 Good

dana

Stayed 1 night in Sep 2023
Response from Steve on 3 Jan 2024
Dana, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

CArmelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent staff , excellent rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay was very enjoyable. From check in til check out i was in awe. The hotel was clean and comfortable. The staff was professional and courteous. Will stay again.
Stayed 1 night in Aug 2023

8/10 Good

Dustin, Moseley

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Steve on 3 Jan 2024
Dustin, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.

8/10 Good

Cam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Girl that checked me in was horrible and needs more training
Stayed 1 night in Aug 2023

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in Jul 2023

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
The location was great, close to restaurants and shops. The only negative was the AC shut off often and the room got very uncomfortable and was too quiet, we had to go buy a fan to keep the space comfortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in town, I highly recommend.

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big and clean - loved the mini kitchen, fridge etc. The staff was great and responded immediately when I requested extra towels. I Will definitely stay there again
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023
Response from Steve on 13 Jun 2023
Susan, thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed your stay with us. I will be glad to share your comments with the staff. We always strive for the perfect guest experience and I hope we delivered this to you. We appreciate your business and look forward to seeing you again soon.