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Reviews of Baymont by Wyndham Lakeland

2.5 out of 5
Baymont by Wyndham Lakeland
4375 Lakeland Park Dr, Lakeland, FL

Reviews

5.4
Rating 10 - Excellent. 171 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 177 out of 1000 reviews" "
Rating 2 - Terrible. 334 out of 1000 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with family, Business traveller
Disliked: Amenities
The hotel is under renovation but despise That the room in the 3 floor was not remodeled sink broke , also the pool is very dirty and small not in good condition
Stayed 1 night in May 2024

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was good. The bed was clean and comfortable.Unfortunately everything else not so much. They are under renovation, we had a room that was newly renovated. Still trying to figure out what was done for renovations. There was no closet area, and NOTHING to hang anything on! There were no curtains only flimsy blinds which let the big street lights shine right into the room. It was like sleeping with the light on. The sink counter had nasty marks on it. There was no fresh fruit for breakfast. No need to keep going, you get the idea. I would not stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

Christian

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2024

6/10 Okay

Debra

Travelled with partner
Disliked: Property conditions & facilities
Desk persons very friendly Roaches in fridge and bathroom Fridge dirty Room linens clean Elevator broken
Stayed 1 night in May 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, good professional persons, excellent services
Stayed 1 night in May 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff
Stayed 4 nights in May 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were remodeling but the property looked old. The staff were polite and efficient. The plus is that it was right behind the WH (Waffle House)
Stayed 1 night in May 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service, amenities
The building is being renovated so the cleanliness rating will improve once the renovations are complete
Stayed 8 nights in Apr 2024

2/10 Terrible

Francesco, Lutherville

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay in the exactly the same hotel, it has never been stellar but wa ok just to sleep.At my last stay they were doing renovations, lots of dust, paint splatters, noise. They never did my bed or even entered my room to clean. Staff was scarse and rude.
Stayed 2 nights in Apr 2024

4/10 Poor

RICHARD

Travelled with family
Disliked: Property conditions & facilities
Dislike is based upon the property and the rooms. Our room was missing a second chair in the corner. No iron was found. My son’s room had no microwave or iron. The hotel property was dingy. The staff were ok, but not that friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Emmett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
It was in a renovation process
Stayed 2 nights in Apr 2024

6/10 Okay

George

Business traveller
Tv did not work and night staff could not get it to work. Beds did not have blankets and none were in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Ted

Business traveller
Disliked: Property conditions & facilities
The hotel was undergoing renovations so everything was sort of cluttered and materials were being stored in all areas. The bed was HORRIBLE, it was like laying a sheet on the floor. The pillows were awful as well. I was quite surprised that there was NOT an in-room coffee maker. I was on the first floor 3 doors away from the pool and kids were running back and forth in the hallway to late in the night. Would never stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Travelled with family
Thank you.
Stayed 5 nights in Apr 2024

4/10 Poor

Tamara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is under renovation.. the halls were supers dirty. I saw a roach in our room. No wi fi, and no curtain, the light was beaming in our room. Hotel reaked of smoke amd dog piss
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Under renovation, so the hallways weren’t in great condition, but the room was very nice and the beds comfortable. Plenty of hot water. Can’t say about the breakfast because it was cleaned up every morning before 9:30 when it’s supposed to end, but had coffee available 24 hours. I tried to stay 3 more nights, but they said they were overbooked.
Stayed 3 nights in Apr 2024

6/10 Okay

Beth

Travelled with family
Room was clean, only a sheet on bed but when we requested they brought blankets. Hotel undergoing renovations so the hallways smelled funny the floors were dirty….. breakfast was limited……. No instructions for TV in room….. could not connect to system. A little frustrating.
Stayed 1 night in Apr 2024

4/10 Poor

cassie

Disliked: Cleanliness, property conditions & facilities
The property is under construction and while it will be nice, it is very much still in process. I would have liked to know ahead of time.
Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional, everything was covered in paint splatter and debris. Staff was rude. One towel in a double bed room, every fixture was covered in rust in the bathroom, the halls are dirtier than a college dorm room. Definitely on the list of never again!
Stayed 1 night in Apr 2024

6/10 Okay

Gary, Xenia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is undergoing renovation. Room was acceptable but the rest of the hotel was a mess.
Stayed 3 nights in Mar 2024

2/10 Terrible

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a mess laminate flooring is lifting up. The whole place looks a mess and run down. Smells like mold. BUT BEST OF EVERYTHING WHEN WE WENT IN THE ROOM 3 ROACHES WHERE RUNNING AROUND, SORRY I COULDN'T STAY IN A MOTEL LIKE THAT. they said they where renewventing the place, who is doing it is very terrible job. They need to close the place at start from bottom to top. GET RID OF THE BUGS.
Stayed 1 night in Apr 2024

4/10 Poor

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being remodeled and I believe some of the uncomfortable atmosphere was because of this. However our room was newly improved and in good condition. There was still the smell of paint.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service
The customer service is great. They redoing the whole hotel
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked!! TV went out several times, Refrigerate froze our food, NO HOT WATER (only warm/cool water), Swimming pool: heater did not work, filtering system did not work, and pool was not clean. Also materials for remodeling was stacked all over the place. Room next to us had a dog that barked at night!!! NEVER AGAIN!
Stayed 6 nights in Mar 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and support staff were great, went out of their way to assist with our stay. Place is under renovation, so, a little bit of clutter.
Stayed 1 night in Mar 2024

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Originally I planned for my family to stay here three nights but after one night they checked out and moved to a different hotel. You get what you pay for.

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing worked: NO hot water, low water pressure, Fridge froze all our food, TV didn't work 2 days in a row, Pool was not working, maid walked in on us twice, breakfast was poor except on Sunday. WAY TOO MANY DOGS!! One next to our room barked every night. Will not stay again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! If it's between here or your car, sleep in your car. The place is under renovation, but that is no excuse for the lack of cleanliness. The room was disgusting. We left and went some where else.
Stayed 1 night in Mar 2024

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

6/10 Okay

c

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask staff for blanket. There was mold in the bathroom. The sheets and towels were clean, waffles were good, but on the whole the place was under construction and not a pleas t stay.
Stayed 4 nights in Feb 2024

2/10 Terrible

fallenangel71717

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a terrible stay bathroom was nasty ice maker dirty
Stayed 1 night in Jan 2024

4/10 Poor

Barbara

Disliked: Staff & service, property conditions & facilities
Totally disappointed. Check in was rude. Rooms were ready. When asked if we could possibly check in early (1hr), manager rudely retorted, “Yeah, for $40.” Not necessary. Place is being renovated, but looks like a construction zone. Does not feel safe. TV didn’t work. Would not recommend at all.
Stayed 1 night in Mar 2024

6/10 Okay

Artis

I was not expecting the overall condition of the property/room.
Stayed 3 nights in Feb 2024

6/10 Okay

Gabriel

Travelled with family
Pretty average stay. There was an issue with being over booked
Stayed 1 night in Mar 2024

6/10 Okay

Chang woon

Travelled with partner
Disliked: Property conditions & facilities
Just inconvenience
Stayed 1 night in Feb 2024

6/10 Okay

alberta

Travelled with group
Disliked: Amenities
No fresh towels available Breakfast area dirty No coffee pot in room
Stayed 1 night in Feb 2024
Response from Antonio on 6 Mar 2024
We do apologize for the inconvenience we had a sold out night and undergoing renovations, we don’t offer coffee in the rooms but we do have 24/7 coffee in the lobby.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation, so visitors will need to understand that if all is not 100 percent perfect.
Stayed 2 nights in Mar 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was decrepit. There was no housekeeping. Room was falling apart. We were told that the property was under remodeling but there was never anyone working. The staff was always loafing.
Stayed 3 nights in Feb 2024

6/10 Okay

Dean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location. We like walking around the area and to the Cracker Barrel . The price was good value. The hotel needs updating, remodeling. But it seemed pretty clean
Stayed 1 night in Mar 2024

2/10 Terrible

Chester

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
I booked two rooms only to get to the hotel and be told they overbooked. I had a senior citizen with me and having to have her share a bed was very unfortunate and very inconsiderate of Expedia and The Baymont At Wyndham in Lakeland Florida. I expect some type of restitution for this very inconsiderate inconvenience. I look to hearing from Expedia and The Baymont At Wyndham in Lakeland.
Stayed 1 night in Feb 2024

2/10 Terrible

Ismael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
dirty ugly recliner in the room , dust ruffle skirt on bed rinkle , broken ice bucket , no complimentary coffee, ask desk clerk for my aarp discount never got it, didmot have a coffee lid for my coffee i would not recoment it no even to the worse of my enemiy
Stayed 1 night in Feb 2024

2/10 Terrible

Richard

Stayed 2 nights in Feb 2024

2/10 Terrible

January

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst! Seedy hotel with questionable people lingering about. The rooms had holes in the walls, chipped paint, stinky ordor, spoiled fruit/food under the bed, broken doors/latches, roaches, you name it. My family and I decided to sleep in the car for the night. Soooo disappointed I could cry!

2/10 Terrible

Lee

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Feb 2024

2/10 Terrible

Manvel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place WASNT CLEAN AT ALL. NOISY NEIBORS AND THEY PUT A BIG ASS BLUE BLOWER FAN OUTSIDE MY ROOM TO DRY SOMETHING UP. IVE NEVER BEEN TO A PLACE WHERE THERE WAS NO PHONE TO CALL OR THEY DIDNT EVEN HAVE TRASH CANS. LADY AT FRONT DESK WAS RATHER RUDE WEN I ASKED FOR A BLANKET. WASNT EVEN BLANKETS ON THE BED.
Stayed 2 nights in Feb 2024

4/10 Poor

david

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was under construction. If Wyndham saw the condition of this property they would shut it down. Paint chipping of doors and walls. Painting unfinished on bathroom door. No blankets in room. Had to ask for blankets. Breakfast was very limited.
Stayed 5 nights in Feb 2024

4/10 Poor

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant stay
Under construction. Surprise $100 fee charged for incidentals as if we were going to damage anything that is already in rough shape. Money will not be returned for 7-10 business days. In one nights time we dealt with 3 different staff members who were not sure about anything. Very weak staff.
Stayed 1 night in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Dated decor, but clean and undergoing a remodel. Sad white bread breakfast typical of this category of hotel.
Stayed 2 nights in Feb 2024