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Reviews of The Interlaken Inn

3.5 out of 5
The Interlaken Inn
39 Interlaken Ave, Lake Placid, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas, brooklyn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Way overpriced. the service is very poor. the real issue that the place is a fire trap. It's an old wooden structure cut up into a warren of tight little hallways with no fire breaks or fire doors and only a singe path of egress in the event of fire, assuming you aren't going out the window.
Stayed 1 night in Feb 2024

10/10 Excellent

Kellie

Stayed 3 nights in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful old Inn very near Mirror Lake
We felt we were stepping back in time but with all the modern amenities. Our room was beautiful, and the decor throughout the Inn was so nice. And their coffee in the morning was excellent. We ate in their restaurant and the food and service were superb.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful arts and crafts era home with inviting fire place in the front room, cozy bar, and comfortable, clean, charming guest rooms. Added bonus was the amazing dinner menu at the restaurant. Definitely will return here.
Stayed 2 nights in Mar 2023
Response from Casey & Justin on 16 Mar 2023
Thank you Jennifer! We enjoyed having you stay with us and look forward to your return!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at the hotel. Extremely friendly staff and a wonderful bar and dining experience. Would highly recommend.
Stayed 1 night in Feb 2023
Response from Casey & Justin on 24 Feb 2023
We enjoyed having you Christopher!

8/10 Good

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We thought the property could have used some general maintenance. The windows did not close well to keep out the cold, as we were there in February. The doors did not close well but seemed secure. There was no extra toilet paper, no tissues unless we asked for them. There were not enough outets. The light on one of the sides of the bed was not able to be plugged in. The bed was very good (king size). The food at the restaurant was exceptional. Staff was very good and friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Todd

Stayed 2 nights in Jul 2021

6/10 Okay

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Good location, less than a block from town. Nice to have onsite parking. Our plans did not allow us to dine in, but the restaurant appeared to be a popular spot. Mary the Inn keeper was very pleasant and helpful.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the character of the place. Restaurant is excellent too
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owners are great hosts - Interlaken is a rare gem in Lake Placid!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners & staff very friendly & helpful
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Interlachen! Mary is the best host!
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interlaken Stay
Just be really careful in the winter as they have white carpeting and you need to take your shoes off and put on outside the room. Really quiet before and after dinner and you will rarely see a soul or be bothered. Very nice restaurant and dinner on premises and Mary is observant and hospitable with your stay.
Stayed 3 nights in Feb 2021

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Wonderful staff
I really likeMary and her incredible staff- wonderful people. The room left some to be desired. It was the low point to a beautiful place
Stayed 2 nights in Feb 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly suggested
As my partner is very reluctant staying at an Inn, he was very pleased with the entire place! Mary, the Inn Keeper was super accommodating & upgraded us (Thank you again Mary). The room was quaint & the bathroom had a plethora of hot water which is always great! Unfortunately, we did not eat at the onsite restaurant but the menu looked very appealing! We did have a night-cap & scrumptious dessert at the beautiful copper bar! Will definitely be staying here again.
Stayed 3 nights in Jan 2021

10/10 Excellent

Kelly, Queens, NY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was great...the owner upgraded us which was so awesome....the room was beautiful and cozy....great experience would stay again!
Stayed 2 nights in Jan 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic get away. Bed and breakfast type of place. Small quiet room that felt like home.
Stayed 2 nights in Oct 2020

8/10 Good

pbruklyn, Worcester, MA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming spot. Terrific staff. Amazing on-site restaurant. Within walking distance of town.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were bumped up to the Carriage House because we booked for 5 nights and Mary, thought we wouldn’t be comfortable in the room that we booked. It was great! King size bed. Bath filled with luxury towels and 2 headed shower. Plus a kitchenette. 2 televisions one up one down. A gas fireplace (which unfortunately wasn’t working.) But we were cozy without it.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, homey, friendly, great food & charming bar.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, but Not enough plugs. Bathtub slippery. Internet was good.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Surprised after reading so many positive reviews.
At my wife's request to save money I booked this Inn, which is a little off the main drag, but close enough to walk. Right off the bat there were some issues with cleanliness which were taken care of but left a bit of a sour taste in my wife's mouth. Also, any movement of curtains / drapes led to a cascade of dead bugs. (Standard fare for old houses, but something you don't expect when paying hundreds for one night.) Anywho, the room was "quaint". There was no television, and barely more than enough space for a bed and single chair. The A/C was not working to start which was an issue as it was one of the hottest days of the summer. A maintenance guy was able to get it going, and it mostly worked after that. We booked the room for 2 nights and ended up walking away after the first and staying in another hotel down the road. I always read reviews before booking and was surprised to find what we walked into. The dining room is beautiful and upscale, and I was just surprised by the lack of cleanliness. The staff seemed courteous and accommodating, and I'm not sure if we just caught them at a bad time (The LP horse show was in operation). I found the reviews did not reflect our actual experience.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The property has an old inn charm which isn’t surprising because it is an old inn
Stayed 3 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Valentine Weekend!
The staff at the Interlaken Inn are the best, Very personable. They have a quaint well-stocked bar and the bartender was fantastic. The restaurant serves dinner in the evening and they have a great menu. Parking is a challenge for guests - seems like only ~ 10 real spots which need to be better marked - and explained to overnight guests.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite place to stay and eat in Lake Placid. Delightful staff. Good food. Cozy bar and charming rooms.
Stayed 3 nights in Jan 2019

10/10 Excellent

JB, Bronxville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The house has a lot of character. Very good value for price.
Stayed 3 nights in Dec 2018

10/10 Excellent

Dawn, Fort Edward, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the “old” feel - like a step back to a more peaceful and simpler era. Yet, it was very comfortable. The dining area and bar are comfortable and attractive. Mary was very welcoming and wet above and beyond!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Tom

Disliked: Cleanliness, staff & service
Afterthought to the Restauarant
Four star rating must be for restaurant! Had to find someone in kitchen to check in. .Room was on 3rd floor of old house with no elevator. 3 flights up and down for every move. Old style tub with no shower curtain. Dusty room and no lake views. TV did not work. had to get restaurant host to fix. Not a good trip for the money.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean room ,bathroom could a little updating.
Stayed 2 nights in Aug 2018

10/10 Excellent

Leigh, Auburn, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around excellent. The restaurant is very good, the staff friendly and efficient. The location is fine. Parking is a bit of a challenge but it’s a great place to stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room that was very comfortable and clean. We only wish the air conditioning would have been working better and the parking can be a bit tricky if it’s really busy. But it really is a hidden gem of Lake Placid with an exceptional restaurant.
Stayed 2 nights in Jul 2018

6/10 Okay

Fiona

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B
An amazing find. Mary and John are so welcoming and the location is great. 2 minutes walk to Lake Placid.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place close to all attractions.
The owners were very nice and helpful. The restaurant was also very good and reasonable in prices.
Stayed 2 nights in Sep 2017

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the staff was very attentive. The owner was wonderful and very accommodating. Close to town but far away enough so that it was quiet.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very quaint and comfortable inn!
Very Victorian, owners cooked us breakfast which was outstanding. The restaurant was 5 star. The rooms are comfortable and clean, our room was small but we did get a free upgrade upon arrival without having to ask. Our friends stayed in the carriage house and that was really nice and roomy. It had a kitchen living room and loft bedroom. I would stay here again, it was close to the town but far enough to be quiet.
A lounge area to hang out. There's a pub there too!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly spot in a fun town
Nice place in a great little town. Staff was super friendly and helpful. Nice location, not all that far from the main row of shops etc., we were able to walk... Expensive to stay around town, it is what it is. A negative would be that we were still able to hear restaurant noise downstairs at 11, still able to pass out after a full day though.

10/10 Excellent

Chris, Buffalo, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Sercvice
We stayed at the Interlaken after the ADK Ragnar race, and were greeted by Mary, the owner, at the reception. She was so friendly, upgraded our room to the nicest available so we could relax, and we didn't have to worry about a thing. It was by far the easiest, most stress free stay I've ever had. The room was clean, comfortable, and the location is close enough to downtown to walk, but secluded enough to enjoy some privacy.