Terrace/patio

Reviews of Lake Lawn Resort

3.5 out of 5
Lake Lawn Resort
2400 E Geneva St, Delavan, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kayo

Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice resort!
Stayed 2 nights in Feb 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend with family always enjoy myself there. Beautiful grounds
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was moved to this hotel from expedia due to a really bad experience at a previous hotel and holy cow what an upgrade! My children and I loved it, way out of our price range for what I was going through at the time but a beautiful facility and great staff all around. Definitely hope to come back someday.
Stayed 1 night in Mar 2023

6/10 Okay

Katherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very friendly— at desk and in 1878. We stayed in off-season (February). We were placed a FAR distance away from everything in the last lodge to the left (past the conference hall). There were perhaps 4 other cars near that large building. Our room was far in the back, through hallways, and it faced directly into a hill— despite the fact that there were many, many lakeview rooms available. Sheets on the beds felt like plastic— so much so that I am unsure if they were sheets or mattress protectors. We used our own blankets and pillows. The room was a good size, and the bathroom was large. The room seemed very clean, even for the age of the building. We ate twice at the 1878 lodge inn— for breakfast and dinner. Breakfast was fine. Dinner was very good! A nice selection of items, including northern dishes like walleye. Lovely dining room.
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Travelled with family
Disliked: Property conditions & facilities
The refrigerator, microwave and phone where broken
Stayed 2 nights in Feb 2024
Response from Chad Markovich - Executive Director of Operations on 8 Feb 2024
Thank you for sharing these challenges Richard, We will be sure to follow up on this right away. Please feel free to contact me directly at the resort should there be anything additional I can provide.

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to come w/ or without family
Stayed 1 night in Feb 2024
Response from Chad Markovich - Executive Director of Operations on 8 Feb 2024
Thank you so much for visiting us at the Lake and we hope to see you soon!

4/10 Poor

Wendy

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing this time. We were completely disconnected from the whole resort, as they were renovating, which was not made apparent to me when booking. We had to go outside to get to ANYTHING the resort had to offer, and it was raining and cold the whole time. (With snow, puddles and mudd EVERYWHERE!) Therefore, we were not going to get in swimsuits and head outside to go to the pool.
Stayed 2 nights in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for your review. I am sorry we did not meet your expectations regarding communicating our renovation at the time of booking. We had some unexpected delays and were unable to accommodate all our guest requests to be in certain locations. We look forward to opening our renovated rooms that are closer to the pool area and more convenient for families like yours in the winter.

6/10 Okay

Catherine

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was under renovation and we were unable to stay in the area we originally booked. They put us in the Lakewood Lodge, which is a separate building, wonderful in the summer. I am sure, but in the winter it meant we had to drive to any of the other parts of the property in order to enjoy them. I asked for a discounted rate due to the change and they told us that since we had booked through Expedia that would not be available. The property is dated and needs the upgrades they are doing. Still, I love it here, lake Delavan and the surrounding area is beautiful and the staff at this facility cannot be beat. They are wonderful and lovely humans.
Stayed 2 nights in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you Catherine for your feedback. As you mentioned, the main lodge is under renovations and we are utilizing the Lakewood building more than normal this winter season. With that said, the first phase of the rooms will be back online in just over a week from today and I am certain on your next trip to see us, you will be pleasantly surprised at all of the changes.

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot for a quick get away! Everyone was incredibly friendly and helpful. The sheets were not as comfortable as I would have expected but other than that it was a great stay!
Stayed 1 night in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
We agree Erin, everything is better at the lake! I am sorry the bedding did not meet your expectations however please note that this is also part of our current room renovations. I hope to welcome you back to the lake soon.

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Careful buying from 3rd party they will charge hidden resort fee. Property seemed outdated and overpriced for what it is. Only reason I would stay here is if I'm there for an event.
Stayed 1 night in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for sharing your experience Stephen. I am sorry to hear you had a challenge with the 3rd party booking process. I hope you come back and see us again as we complete our current renovations.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you so much for the review Carl! Don't forget about us on your next trip to the area

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Love that you enjoyed yourself on your latest trip to the lake! Come back and see us soon.

10/10 Excellent

Rochelle, Plainview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Explored the Lake Geneva area with our grandchildren. Spent a wonderful overnight stay at the Lake Lawn Resort. They had planned activities for the kuds. The pool was fun for everyone. We even had a chance to practice our swimming, the pool was a nice size and warm. We had a wonderful breakfast with the grandkuds. We all loved our loft bedroom with a lake view. Plenty for the kids and adults to fill up your stay.
Stayed 1 night in Jan 2024
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you so much for taking time to share your experience Rochelle! We agree that the Geneva Lakes area is very special and we are so happy that we were able to be a part of your visit.

10/10 Excellent

Andrea, New Lenox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for the review Andrea and love to hear you enjoyed your stay with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you so much for the review John and hope to see you here again in 2024!

10/10 Excellent

Trudi

Stayed 1 night in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank Trudi! Can not wait to see you back at the lake during your next visit

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here many times and always enjoyed the stay!!!!
Stayed 2 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for the review Keith and hope to see you at the lake again soon!

6/10 Okay

Alicia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our room was expensive and VERY dirty. There was a thick layer of dust on EVERYTHING. When I had to give my son a bath, I had to clean gross stuff out of the drain and scrub a film off the bath tub. It smelled very musky in the room as well. I understand this is a lake side resort, but it honestly didn't look like staff had seriously cleaned the room in a long time. I never complain but I did kindly let the front desk know about this and they just said oh... Very disappointing response for the money we spent there. The resort was otherwise great, and our set up of the room was very cool, however it was disgusting.

6/10 Okay

Alicia

Disliked: Cleanliness, property conditions & facilities
Our room was very dirty. The room itself was a cool set up and the lake view was beautiful but the room hadn't look like it had been seriously cleaned in a long time. There was dust on everything and I mean everything like an inch think. When I went to give my sun a bath I had to clean it first because there was yucky stuff sitting in the drain and a film on the bathtub itself. I did kindly notify the front desk at check out and they just said oh... For the price of the room I really think that's a shame that they cannot uphold a better reputation than that because we really enjoyed the resort otherwise.

8/10 Good

Andrew

Stayed 2 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Appreciate you taking time to review your most recent stay. Can not wait to see you again at the lake!

8/10 Good

David

Travelled with partner
Liked: Staff & service
It’s a wonderful place for families and kids. It definitely has an old world feeling.
Stayed 3 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you so much David. Looking forward to seeing you at the lake again very soon!

6/10 Okay

Alexis

Stayed 2 nights in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for the review Alexis. Would love to connect and learn more about your visit and how we can deliver that perfect stay next time you visit us.

10/10 Excellent

Maureen

Stayed 1 night in Dec 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you for your review and hope to see you again soon!

10/10 Excellent

Steven

Stayed 1 night in Nov 2023
Response from Chad Markovich - Executive Director of Operations on 1 Feb 2024
Thank you so much Steven! We are glad that you enjoyed your stay with us and hope to welcome you again next time that you visit the area.

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
The room was showing wear and tear. The resort is refreshing its interior but I really dislike the new style, pairing the lovely dark wood white and removing all carpet for pergola flooring is making a once cozy resort feel cold. Losing the quaint and nostalgic feel of this historic resort which was the whole draw for us.
Stayed 2 nights in Nov 2023
Response from Hans on 2 Dec 2023
Thank you for providing us with such valuable feedback. We strive to provide top-tier hospitality service and we intend to use this feedback for our future guests. Have a great day!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Helpful staff. Convenient indoor walk to onsite restaurants and just about everything. Good nearby restaurants and activities.
Stayed 2 nights in Nov 2023
Response from Hans on 2 Dec 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

AAMIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hans on 2 Dec 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 1 night in Nov 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from Hans on 2 Dec 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Lawn Lodge
We have been coming to Lake Lawn long before it was called Lake Lawn Resort , it was Lake Lawn Lodge built in 1878, fantastic Wisconsin Lodge feel.
Stayed 3 nights in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and enjoyable!
Stayed 2 nights in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is. Friendly and an amazing atmosphere! Love this place!
Stayed 2 nights in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
DISAPPOINTED CHECK-IN
We’ve been staying at Lake Lawn Lodge for many years and have enjoyed it. Unfortunately this stay was a little disappointing when we were charged $150.00 at check in for “room incidentals” and at check out were told that the fee would take 5-7 days to reverse. the fact that the person checking us in put it through as a debit instead of a credit is very unprofessional. Why would anyone want to pay by debit if it takes 5-7 days to reverse the charge? The front desk agents need to inform guests of this before processing anyone’s charges. Very unprofessional!
Stayed 2 nights in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with such valuable feedback. We strive to provide top-tier hospitality service and we intend to use this feedback for our future guests. Have a great day!

10/10 Excellent

Peggy, Elkhorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our lakeview loft, it was spacious, clean and comfortable. The weather was rainy, but we could stay dry walking to the indoor pool and restaurants. Customer service at this resort is excellent. We will definitely stay again.
Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hans Murtell on 24 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans Murtell on 24 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

8/10 Good

Cheryl, Bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of changes going on at the property right now so it wasn’t at its best. Front desk staff weren’t as friendly as they have been.
Stayed 1 night in Oct 2023
Response from Hans on 24 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great views
Had a great time. View was beautiful, grounds were clean. The room was nice. The bed was way too hard for my liking and the sheets sounded like rubbing tissue paper together every time you moved. I had a massage with Tammy and she was amazing!!! We tried to walk around to get to the Lookout bar when it was dark and none of the paths were lit making it harder to figure out where we were. I wish I would have asked about bikes because I would have definitely taken a trip on one. I found them by the Spa and I was cursing myself for not asking. Overall we had a great experience and plan to be back soon.
Stayed 1 night in Oct 2023
Response from Hans on 18 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lakelawn Resort and we look forward to seeing you again in the near future! Have a great day!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hans on 18 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lakelawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Vanessa M, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect fall stay
Stayed 2 nights in Oct 2023
Response from Hans on 18 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lakelawn Resort and we look forward to seeing you again in the near future! Have a great day!

10/10 Excellent

Louisa

Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

8/10 Good

Jamie

Stayed 1 night in Oct 2023
Response from Hans on 9 Nov 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lake Lawn Resort and we look forward to seeing you again in the near future! Have a great day!

6/10 Okay

Rich

Stayed 2 nights in Oct 2023
Response from Hans on 18 Oct 2023
Thank you for providing us with your feedback. We are happy that you enjoyed your stay with us here at Lakelawn Resort and we look forward to seeing you again in the near future! Have a great day!