The unit itself was very nice, but getting to it was a major hassle. This was not a "hotel" but more akin to an apartment. There is no sign for this place other than a 6 inch plate above the keypad to get in, which cannot be seen from the street. There is no reception area, but only stairs to the 3rd floor (no elevator). We thought we had arrived at the wrong place because there was no sign anywhere and it was down a very narrow Street. So we drove to another hotel to get Internet reception so that we could obtain the phone number to call. When we called, the owner a told us it would take him 20 minutes to get there and actually took him 30 minutes. Then we had to pay him 25 Euros for a cleaning charge, plus local tax. I've rented thru hotels.com over 100 times. That was a first. The bargain I thought I was getting was no longer a bargain. The owner inferred that I was stupid for not knowing it was an apartment. Nothing on the hotel.com site indicated it was not a real hotel and no manager or any worker fit that matter on site. It was a nice unit, seemingly brand new everything, including fridge & kitchenette. Good building and unit security, bed, and bathroom. But i would never stay there again. There is no parking either. I had to park on the street over 3 blocks away. It's difficult also to find.