Garden

Reviews of Albergo Terminus Hotel

4 out of 5
Albergo Terminus Hotel
Lungo Lario Trieste 14, Como, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 595 reviews" "
Rating 8 - Good. 208 out of 595 reviews" "
Rating 6 - Okay. 67 out of 595 reviews" "
Rating 4 - Poor. 24 out of 595 reviews" "
Rating 2 - Terrible. 7 out of 595 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and hotel , friendly staff and excellent restaurant, been staying there for the last 15 years
Stayed 2 nights in Mar 2024
Response from Managing Director Albergo Terminus on 18 Mar 2024
Dear Ibrahim,Thank you for your kind words about your stay at Albergo Terminus. We're delighted to read that you've been enjoying our hotel and restaurant for 15 years.We can't wait to welcome you back for another wonderful stay soon!Best Regards,

10/10 Excellent

Tannaz, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing i wasn't happy with.we would've liked to have had cocktails in the evening at the bar room wth the view but was told every night it was booked for dinner or parties.i paid for that part but wasn't able to use.
Stayed 5 nights in Dec 2023
Response from Managing Director Albergo Terminus on 9 Jan 2024
Dear Lisa, Thank you for choosing Albergo Terminus! We are delighted to read that you enjoyed your stay with us. However, we regret that we did not meet your expectations completely. We hope to welcome you back soon for another wonderful stay here at Albergo Terminus! Best regards,

10/10 Excellent

Stacey, Tifton

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Renan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near everything

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant but affordable stay in Lake Como
Very close to the train station (14 min walking from Como San Giovanni station and about 5 min from Como Nord Lago. Place is elegant but laid back. Rooms have traditional wood furniture but pops of color and nice window, it’s pretty quiet… no rooms with lake vie but it’s just steps aways from the lake and ferry station. Breakfast was superb! Service was fabulous, would stay there again in a heart beat~
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel!
Stayed 5 nights in Sep 2023

10/10 Excellent

John, Grand Island

Liked: Cleanliness, staff & service, property conditions & facilities
This is a magnificent hotel, with a professional staff that did everything possible to make our stay a once in a life time experience
Stayed 2 nights in Aug 2023
Response from Cristina Zucchi Managing Director Albergo Terminus on 6 Sept 2023
Dear John,Thank you for taking the time to share this excellent review of your experience at Albergo Terminus. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus!Best regards,

10/10 Excellent

Jason Orosz

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Lake Como - would definitely recommend. Unfortunate there was some some waterfront construction while we were in town but that’s life….the lake view from the hotel restaurant was still fantastic.
Stayed 1 night in Jul 2023
Response from Cristina Zucchi Managing Director Albergo Terminus on 27 Jul 2023
Dear Jason Orosz,Thank you for taking the time to share your wonderful review about your stay at Albergo Terminus.We are delighted to read that you had a great stay with us.Lake Como's beauty is truly unmatched, and we are glad you were able to enjoy it from our restaurant.We are looking forward to welcoming you back at Albergo Terminus for another fantastic stay!Best regards,

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and services
Stayed 2 nights in Jul 2023
Response from Cristina Zucchi Managing Director Albergo Terminus on 25 Jul 2023
Dear DAVID, Thank you for choosing Albergo Terminus for your stay. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards,

8/10 Good

Ryan

Stayed 3 nights in Jul 2023

10/10 Excellent

George

Stayed 2 nights in Jun 2023

4/10 Poor

Daniela

Stayed 2 nights in Jun 2023
Response from Direttore Generale Albergo Terminus on 22 Jun 2023
Gentile Daniela,Desideriamo ringraziarla per aver condiviso la sua recensione.Siamo spiacenti di apprendere che la sua esperienza presso l'Albergo Terminus Hotel non abbia soddisfatto le sue aspettative. Desideriamo sottolineare che siamo aperti ad ascoltare qualsiasi ulteriore dettaglio o commento che desideri condividere riguardo alla sua esperienza con noi.La soddisfazione dei nostri ospiti è di fondamentale importanza per noi e faremo tutto il possibile per garantire un servizio di qualità superiore.Speriamo di avere l'opportunità di darle nuovamente il benvenuto in futuro e di poter riconquistare la sua fiducia offrendole un'esperienza indimenticabile.Cordiali saluti

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar's open air garden was a nice setting for an evening cocktail. There was a downpour that kept us in one evening, and we were pleasantly surprised at the quality of the food we ordered at the hotel restaurant.
Stayed 2 nights in Jun 2023
Response from Managing Director on 14 Jun 2023
Dear John, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us and the dinner at our Bar delle Terme Restaurant. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Cristina Zucchi Managing Director Albergo Terminus Hotel

10/10 Excellent

Christine

Stayed 2 nights in Jun 2023
Response from Albergo Terminus on 14 Jun 2023
Dear Christine, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Albergo Terminus Hotel

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Albergo Terminus on 14 Jun 2023
Dear Alice, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Albergo Terminus Hotel

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Albergo Terminus on 14 Jun 2023
Dear Brent, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Albergo Terminus Hotel

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The bed linens are first class. So luxurious. The interior smells amazing! The waiter at the bar is a gem. Service is first class
Stayed 1 night in May 2023
Response from Cristina Zucchi on 8 May 2023
Dear Laura, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Cristina Zucchi Managing Director Albergo Terminus Hotel

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular! Perfect location on the waterfront and beautiful views from the restaurant. The hotel is classy and rich in history. Our room was a perfect size with a roomy bathroom. The breakfast that came with the stay was in the gorgeous restaurant and very generous. The only thing we did not like was the view of the alleyway and garbage from our room.
Stayed 1 night in Apr 2023
Response from Cristina Zucchi on 8 May 2023
Dear Michelle, Thank you for choosing Albergo Terminus Hotel! We are delighted to read that you enjoyed your stay with us. However, we regret that we did not meet your expectations completely. We hope to welcome you back soon for another wonderful stay here at Albergo Terminus Hotel! Best regards, Cristina Zucchi Managing Director Albergo Terminus Hotel

10/10 Excellent

Deborah

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was wonderful. The staff in the restaurant were friendly, kind and helpful. Great experience.
Stayed 7 nights in Mar 2023
Response from Albergo Terminus on 4 Apr 2023
Dear Deborah, Thank you for choosing Albergo Terminus Hotel for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus Hotel! Best regards, Albergo Terminus Hotel

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with professional, polite and helpful staff the room was beautiful and comfy with amazing views of the lake. Perfectly situated for access to shopping and dining and all lake activities. The food and bar are beautiful and breakfast was excellent with a special shout out to Jade who was our smiley, helpful waitress
Stayed 7 nights in Mar 2023
Response from Cristina Zucchi on 13 Mar 2023
Dear Ruth, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Ibrahim, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff and excellent restaurant.
Stayed 1 night in Mar 2023
Response from Cristina Zucchi on 6 Mar 2023
Dear Ibrahim, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Matthias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious interior, nice staff, great breakfast, nice view. Entry-level rooms are a bit small.
Response from Cristina Zucchi on 6 Dec 2022
Dear Matthias, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were outstanding!! Everyone from the front desk team to the breakfast staff were friendly, helpful and gracious! The property is lovely and very convenient for exploring Como. I would highly recommend this property!
Stayed 1 night in Nov 2022
Response from Cristina Zucchi on 28 Nov 2022
Dear Tracy, Thank you for taking the time to share this excellent review of your experience at Albergo Terminus. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Romania

Stayed 1 night in Nov 2022
Response from Cristina Zucchi on 28 Nov 2022
Dear Romania, Thank you for choosing the Albergo Terminus for your stay in Como and for sharing your feedback. Best regards, Albergo Terminus

10/10 Excellent

Zineb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean hotel. Location is perfect. We had an amazing night here and the breakfast was varied and catered for everyone.
Stayed 1 night in Nov 2022

10/10 Excellent

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Cristina Zucchi on 16 Nov 2022
Dear Jag, Thank you for choosing Albergo Terminus for your stay in Como. Best regards, Cristina Zucchi Managing Director Albergo Terminus

8/10 Good

Giao

Stayed 2 nights in Oct 2022
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

Carlos

Stayed 1 night in Sep 2022
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
This is a beautiful hotel with a full delicious breakfast buffet of hot foods and ham, cheeses, etc. The beds are comfortable and the rooms are spacious and it’s located on the waterfront. The staff is very friendly and helpful. A wonderful location next to restaurants and old churches. Absolutely stunning views. Love Como.
Stayed 3 nights in Oct 2022
Response from Cristina Zucchi on 10 Oct 2022
Dear Diana, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

María Alícia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2022
Response from Cristina Zucchi on 27 Sept 2022
Dear María Alícia, Thank you for choosing Albergo Terminus for your stay in Como. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Albergo Terminus

4/10 Poor

Gregory

Travelled with group
Disliked: Room comfort
hotel
room was very small and bathroom and ahower were difficult
Stayed 2 nights in Sep 2022
Response from Cristina Zucchi on 19 Sept 2022
Dear Gregory, Thank you for your review. I am very sorry that the experience at Albergo Terminus did not meet your expectations. We highly appreciate your feedback; it is beneficial for our growth. Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Aug 2022
Response from Managing Director on 6 Sept 2022
Dear David, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Antonio

Stayed 1 night in Aug 2022
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

Jenna

Stayed 3 nights in Aug 2022
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The staff were so helpful with helping navigate Como and also had great food recommendations. The hotel itself is very charming and had a great breakfast included.
Stayed 2 nights in Aug 2022
Response from Managing Director on 16 Aug 2022
Dear Denise, Thank you for taking the time to share this excellent review of your experience at Albergo Terminus. We are delighted to read that you enjoyed your stay with us. We are glad that you appreciated our staff for the friendly and attentive service, we are sure they will be very motivated by your words. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and shopping area
Stayed 1 night in Jul 2022
Response from Cristina Zucchi on 10 Aug 2022
Dear Hilda, Thank you for choosing Albergo Terminus for your stay in Como. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel itself, but surrounding construction was an eyesore and noisy.
Stayed 2 nights in Jul 2022
Response from Cristina Zucchi on 5 Aug 2022
Dear James, Thank you for choosing Albergo Terminus for your stay in Como. We regret to read that our location and service did not meet your expectations. Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again if in Como
Lovely classical style hotel. Well located within Como. Nice people. Very nice breakfast and on-site dining.
Stayed 2 nights in Jun 2022
Response from Cristina Zucchi on 18 Jul 2022
Dear Neil, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

6/10 Okay

Elana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is old an in need of an upgrade. Hallways can be convoluted. The bed creeped each time we moved. The decor in general needs updating. The staff however were mostly good and helpful. Food was also good.
Stayed 4 nights in Jun 2022
Response from Managing Director on 4 Jul 2022
Dear Elana, Thank you for your review. I am very sorry that the experience at Albergo Terminus did not fully meet your expectations. We highly appreciate your feedback; it is beneficial for our growth. We are very happy you loved our staff and our Restaurant. I hope to have the pleasure of welcoming you back in the future and have the opportunity to reacquire your trust. I assure you that we will do our best to deliver the quality service that many of our guests already enjoy. Best regards, Cristina Zucchi Managing Director Albergo Terminus

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but Rooms are small
Stayed 2 nights in Jun 2022
Response from Cristina Zucchi on 27 Jun 2022
Dear Richard, Thank you for choosing Hotel Villa Flori for your stay in Como.

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are amazing! Super helpful and accommodating. I love this hotel!!
Stayed 1 night in Jun 2022
Response from Cristina Zucchi on 22 Jun 2022
Dear Dave, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Laura

Stayed 3 nights in Jun 2022
Response from Cristina Zucchi on 22 Jun 2022
Dear Laura, Thank you for choosing Albergo Terminus for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

6/10 Okay

Dr. Stephen

Travelled with partner
Noisy. Noisy. Noisy. If you like loud people you will like this hotel. Plus the rooms are minuscule. Smallest hotel room I’ve ever been in.
Stayed 1 night in Jun 2022
Response from Cristina Zucchi on 20 Jun 2022
Dear Dr. Stephen, Thank you for choosing Albergo Terminus for your stay in Como. We are sorry that the experience at Albergo Terminus did not meet your expectations completely. We highly appreciate your feedback; it is beneficial for our growth. We will take action to improve our service. We look forward to welcoming you back soon for another fantastic stay here at Albergo Terminus! Best regards, Cristina Zucchi Managing Director Albergo Terminus

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como is crowded…
The Alberto Terminus is a good hotel but lacks the smaller hotel vibe that we like. There is construction underway across the street which will be there for another year it so. The view from our room was fine but we would have preferred it without the tower crane..:)… breakfasts were good, bar service was fair, room was on the smaller side…. Como was very crowded while we visited…. This is probably the norm now so advised!
Stayed 3 nights in May 2022
Response from Cristina Zucchi on 15 Jun 2022
Dear Eric, Thank you for choosing Albergo Terminus for your stay in Como. We are sorry that the experience at Albergo Terminus did not meet your expectations completely. We highly appreciate your feedback; it is beneficial for our growth. Best regards, Cristina Zucchi Managing Director Albergo Terminus

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime
Oh my gosh, this was the loveliest stay. Everyone at the hotel was so kind and thoughtful. The bed was sublimely comfortable with super crisp white linens and a lake view upgrade. The breakfast room was so cool, and loads included. They kindly kept my luggage while I went around the lake after checkout. Just perfect.
My room is the one with the open window
View from my room
Cool touches
Salon
Stayed 1 night in Feb 2022
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel was in a great location, just down the street from the Como Lago station and right next to the lake. The complimentary breakfast was very good and the staff was friendly.
Stayed 2 nights in Dec 2021
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,

10/10 Excellent

ANDOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Albergo Terminus on 13 Mar 2023
Dear guest, Thank you for choosing Albergo Terminus for your stay in Como. Best regards,