Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Motel 6 Lake Charles, LA

2 out of 5
Motel 6 Lake Charles, LA
921 N Martin Luther King Hwy, Lake Charles, LA

Reviews

5.6
Rating 10 - Excellent. 37 out of 232 reviews" "
Rating 8 - Good. 40 out of 232 reviews" "
Rating 6 - Okay. 57 out of 232 reviews" "
Rating 4 - Poor. 34 out of 232 reviews" "
Rating 2 - Terrible. 64 out of 232 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Hotel was nice clean and quiet. The bed was very comfortable
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 20 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Guy Angelo

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction zone!
This hotel is under construction. It is dilapidated and there’s construction equipment and materials all over the place. The pool is filled in with cement. Everything is covered with a layer of construction dust. Only a few rooms are available for customers.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 17 Oct 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities
The size of the room and the setup of the room
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 10 Aug 2023
Hi Guy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Darrell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beds were uncomfortable. Room was dirty. No tv remote in room so could not change the channel or even turn it off.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 10 Aug 2023
Hi Darrell,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness
I liked the price, but the building was in disrepair, smelled bad, and not very clean
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Michael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Tahjmalik

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 20 Jul 2023
Hi Tahjmalik,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Very friendly service! Great price!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 20 Jul 2023
Hi Julio,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Violet

Travelled with family
Liked: Staff & service, property conditions & facilities
I ask for non smoking room however as soon as I walked in the room smelt like an ashtray. There were no other rooms available so I had to make do and since it was only for one night I just bought some candles
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 7 Jul 2023
Hi Violet, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean and cool. Refrigerator works great. Wonderful stay!
Stayed 1 night in May 2023
Response from Brand Experience Team on 7 Jun 2023
Hi Cathy,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Mattias

Stayed 1 night in May 2023
Response from Nash D on 15 May 2023
Hi Mattias. Thank you for taking the time to review your recent stay with us. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. We hope you give us another chance in the near future.

2/10 Terrible

Cindy

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room i had 2 clean myself killed a roach bed was awful hurt ur back, its under remodeling the lady upfront told me Johnny is the only reason we stayed! She was awesome and needs a raise
Stayed 3 nights in Mar 2023
Response from Brand Experience Team on 30 Mar 2023
Hi Cindy,We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor cleanliness very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

shonta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room dirty hair in the shower no hot water switch rooms to a more dirtier room marijuana on bathroom counter blood stains on bed spread and hair on pillows very disturbing only got refunded for one night had to look for another room at 2 in the morning didn’t stay there please don’t go here save money and time
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Shonta,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Xun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel environment, rude and inpatient service.
Stayed 1 night in Feb 2023

10/10 Excellent

Lemeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and hotel was very clean
Stayed 1 night in Oct 2022
Response from Ken on 10 Oct 2022
Thank you for staying with us and providing your positive feedback. We appreciate your business and positive comments and will share with our team. We will see you again in the near future.Thank you kindly.

2/10 Terrible

STEVE

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
My no smoking room smelled liked someone just had a cigarette in it,smoke detector wires were hanging out of the wall and no smoke detector, looks like somebody pick their nose and slung it on the wall and the air condition filter was completely clogged. Would never stay there again.
Stayed 1 night in Sep 2022

2/10 Terrible

George

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Jaydan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Ken on 7 Sept 2022
Thank you

2/10 Terrible

Locke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, nasty, sticky floors. Pillows had imprints from previous occupants. Thread bare towels. Just a horrible experience. And then upon arrival I was told they had NO reservations from hotel.com
Stayed 1 night in Jan 2022
Response from Hotel Manager on 26 Feb 2022
Dear Guest, Thank you for sharing your review and for bringing this to our attention. I'm very sorry to read of your disappointment with your room. As we informed our housekeeping and maintenance department about the situation and We will use your feedback to help us improve. We look forward to welcoming you back. Sincerely, Hotel Manager.

2/10 Terrible

Mark

Expedia goofed up my reservation, and we couldn't check in. This hotel is also a Motel 6 (same exact address and phone number), and they have not recovered from the 2020 Hurricane. Not even a sign on the building.
Stayed 3 nights in Sep 2021

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn't the cleanest I had a handicap accessible room and there's no lip, or enclosure around the walk in shower. It's like a wet room. I didn't expect to step out and the water was enough to splash my feet across the entire bathroom. I slipped and almost landed on the floor. I'm so grateful that I was abled to grab hold of the shelf that was attached to the wall. This is dangerous.
Stayed 1 night in Sep 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“ An Alright Stay “
It was good customer service, value and good location. Bed wasn’t too comfortable and better locks need to be on the doors.
Stayed 1 night in Jul 2021

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was excellent no problems at all I had already reserved the room. The Young lady that checked us in was very Polite!
Stayed 1 night in Jul 2021

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness
6
Pretty scary place and the owners are not very friendly, nice or respectful. Says they have a pool... I guess it's just to look at because no one seems interested in letting anyone know when it may open. The 'amenities' need to be amended to reflect what is not currently available.
Stayed 1 night in Jun 2021

6/10 Okay

Nick

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nooooi
The place was run down and it looked like folks were living there or perhaps working out of the hotel. It does not look like the pictures. I do not feel like it's safe. I would not recommend this place.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Stayed 2 nights in May 2021

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Terribly dirty
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
the hotel was not open because of the flood and hurricane
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad customer service
The girl checking me that night in had a attitude problem or something, was not polite at all. Ruined my stay.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is at best crudely maintained with an obvious effort by management to spend as little as possible. Find another place to stay. For this price I would have at least expected a coffee maker in the room but no such luck.
Stayed 1 night in Apr 2021

8/10 Good

Kiambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After a terrible experience at golden nugget, I opted to stay here. Let me just say..... there was fecal matter on walls in bathroom. I am so disgusted I can’t see straight!
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay at your own risk.
It was a last minute decision to stay here because we needed a place to spend the night. To be honest we should of stayed in the car. The place had roaches, was falling apart and smelled. I literally felt like I was in a crack house.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
This place is a disgrace, they have no computer system what so ever. Have no way of knowing who booked and who didn’t, the office does not have a phone it only rings to the owner. If he don’t answer oh well you just lost your money. The hotel room was dusty like they didn’t believe in furniture cleaner. The headboard still had handprints in it. The lady at the desk didn’t even know what the name of the hotel was, she went off the address. She stated that don’t even use hotels.com but yet there was on there. It’s a disgrace, DO NOT BOOK!
Stayed 1 night in Jan 2021

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Benjamin

Liked: Cleanliness, room comfort
T was ok
Room was clean. But the shower didn't work. I didn't complain about it. I was only there for one night
Stayed 1 night in Aug 2020

10/10 Excellent

Chris, Lafayette, La

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big room with Great cold a/c!!!....super nice staff!!!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not so bad feo the price ................
Stayed 1 night in Jul 2020

6/10 Okay

Van

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Lekesha

Travelled with family
Disliked: Cleanliness, staff & service
Can be cleaner
We seen a roach and bed covers was dirty also towels was dirty
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The desk clerks are mean.
Stayed 1 night in Jun 2020

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was ok
It was ok
Stayed 2 nights in Jun 2020