All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pool was clean and refreshing. Room had cold AC and was clean. I will use again.
Stacy
Stayed 1 night in May 2024
Response from Dipa on 24 May 2024
Thanks for sharing your feedback with us, Stacy We would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully, at Howard Johnson Management
6/10 Okay
Paula
16 Apr 2024
Paula
Stayed 2 nights in Apr 2024
Response from Rick on 12 May 2024
Thank you for your business and hope to see you soon.
They took our wet towels and did not bring any also there’s no room to drink coffee they offer you pieces of bread warm coffee and juice they do not clean your room or take your trash there is no Kleenex no coffee makers and not enough soap shampoo toilet paper.
Angelica
Stayed 2 nights in Feb 2024
Response from Rick on 28 Feb 2024
We apologize that our housekeeping staff did not service your room properly. We do not provide coffee makers because we do have coffee in the lobby and front desk could have brought you more bathroom supplies. Again we apologize for not a great stay.
THIS WAS HANDS DOWN THE WORST HOTEL IVE EVER VISITED. COMPLETELY UNSATISFACTORY FROM THE DOMESTIC VIOLENCE SITUATIONS IN THE ROOMS NEXT DOOR AND DOWN STAIRS TO ROOM AC SMELLING LIKE THE URINAL IN A BAR. THE LEAKING SHOWER AND RUSTED TUB. SPIDERWEBS IN THE BEDROOM A TV THAT WOULDNT CHANGE CHANNELS. DIRTY BED SHEETS AND TOWELS JUST NASTY.
KERI R
Stayed 1 night in Feb 2024
Response from Rick on 20 Feb 2024
We apologize for your unsatisfactory stay with us and had we been informed with any of these issues and concerns we would have taken action immediately.
Thank you for your review and hope to see you soon.
8/10 Good
KARINA
Travelled with family
8 Dec 2023
Liked: Cleanliness, room comfort
Nice Hotel but breakfast is not included.
Need it a rest on a road trip and all nice hotels were booked so I had to look for other options. The hotel is located in a historical neighborhood very close to the street shopping. Safe area and the hotel room was very clean and smell clean. The furniture seemed new. Very safe location to travel with family or by yourself.
The only thing is that breakfast is NOT provided eventhough it says so when you are booking.
Close to the convention center and downtown area.
KARINA
Stayed 1 night in Dec 2023
Response from Rick on 8 Dec 2023
Thank you for your review and we hope to see you soon.
6/10 Okay
WARREN
17 Nov 2023
Liked: Staff & service, room comfort
Front desk lady done her job
Well for one thing when i got there to the room It wasn’t so clean to me. It had a bad odor and i told the lady at the front desk about it she moved me to a better smelling room. So after that all was good
WARREN
Stayed 1 night in Nov 2023
Response from Rick on 17 Nov 2023
Thank you for your review and hope to see you soon again.
6/10 Okay
Holly
Travelled with partner
11 Nov 2023
Liked: Cleanliness
Disliked: Staff & service
It is what it is for the price point. Room was clean. I reserved a king bed, but they put us in a double and was charged the same price as king room. Don't expect much for the "breakfast". It was a couple of muffins cut up into quarters.
Very convenient to downtown Lake Charles. Property has been nicely renovated since the 2020 hurricanes. No frills, but for the price it is a good choice for an overnight stay!
Don
Stayed 1 night in Oct 2023
Response from Rick on 30 Oct 2023
Thank you for your review and hope to see you soon again.
Room smelled amazing. I’d love to know what they clean with. Bed comfy. Ac worked so well even in LA heat I could’ve used another blanket because my husband froze me out lol
The staff at this Howard Johnson hotel was spectacular, so friendly and helpful they made our stay absolutely delightful. The room was clean comfortable and newly renovated, beds were great, slept well. They get five stars from us!
Kim Renee
Stayed 1 night in Jul 2023
Response from Rick on 1 Aug 2023
Thank you for your review
8/10 Good
Luis
23 Jul 2023
Luis
Stayed 1 night in Jul 2023
Response from Rick on 18 Aug 2023
Thank you for your review.
4/10 Poor
Margo
16 Jul 2023
Margo
Stayed 1 night in Jul 2023
Response from Rick on 7 Aug 2023
Sorry you had a bad experience
10/10 Excellent
Catherine
8 Jul 2023
Catherine
Stayed 1 night in Jul 2023
Response from Rick on 1 Aug 2023
Thank you for your review
6/10 Okay
Vanissa
Travelled with family
21 Jun 2023
Liked: Staff & service
When we checked into the room there was trash left in the sink and food left in the fridge.
Vanissa
Stayed 2 nights in Jun 2023
Response from Rick on 1 Aug 2023
Sorry about the room not being clean. We will have the housekeeper double check everything
2/10 Terrible
Verified traveller
Travelled with group
4 Jun 2023
Pulled in to parking lot and did not feel safe.
Pulled in to parking lot and did not feel safe. Did not stay.
The room was filthy and the bathroom was even worse. Dirty floor, dirt on walls and visible scum in the bath/shower.
Robert
Response from Rick on 22 May 2023
We apologize for your bad experience with us but we could have changed your room if this was brought to our attention at check in.We are currently doing some renovations so this will not happen again.
4/10 Poor
Kizzy
12 May 2023
Kizzy
Stayed 1 night in May 2023
Response from Rick on 22 May 2023
Thank you for your review and we are trying our best to satisfy all of our guests to improve our ratings.
Sorry for your bad experience but we do have exterminators spray all the rooms every month but Louisiana is notorious for roaches.
6/10 Okay
Felix
18 Apr 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was clean. Restroom way too small.
The room had a smell and only one hand towel. Bed are good.
Felix
Stayed 2 nights in Apr 2023
Response from Rick on 18 Apr 2023
We apologize you were not totally satisfied with your stay and we appreciate your feedback. Please free feel to let us know next time you stay with us of any concerns so we can remedy any dissatisfactions.
Cockroaches in the room. It was absolutely disgusting. Terrible experience
David
Stayed 1 night in Feb 2023
Response from Rick on 17 Feb 2023
I do apologize that you found cockroaches in the room. We do have an exterminator that sprays the rooms every month but unfortunately in LA especially after it rains, it is a common problem.
2/10 Terrible
Candace
Travelled with family, Business traveller, Travelled with pets