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Always so clean and friendly. We took my family so they could swim and enjoy some R&R for a birthday. Plenty of space in the room. I asked for a particular level and i got it. Thank you staybridge for always accommodating my family.
Shelby
Stayed 1 night in Apr 2024
Response from Management on 21 Apr 2024
Thank you for leaving us a great review with feedback! We hope to see you again soon!
The staff was very helpful especially the housekeepers. I want to appreciate Isabel and the other other person who is with Isabel. I also
Want to appreciate Nicki the Manager for housekeeping for their help
During our stay
MICHAEL
Stayed 3 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave us a great review! The staff and I are very appreciative. We hope to see you again sometime soon!
My room was extremely comfortable and clean. The pool was nice, except there were a few ants. Other than that, I really enjoyed my stay and will stay again!
Jeanine
Stayed 2 nights in Mar 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to leave us a review! We have since research your reservation and the issue has since been resolved. We look forward to seeing you again!
6/10 Okay
Addison
1 Apr 2024
Liked: Property conditions & facilities
Addison
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Thank you for leaving us a review. While I wish there was more feedback to elaborate on - we appreciate the review nonetheless and hope you choose to stay with us again in the future.
Hotel was nice. Room was clean but needed a little bit of upkeep. Carpet was ripped and area around roll in shower needed some repairs from wheelchair damage.
Donald
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to leave us a review as well as some feedback. We have addressed those concerns to maintenance and will be taking care of it. We do hope you visit us again sometime in the near future!
2/10 Terrible
imran
16 Mar 2024
Too much highway noise
imran
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to leave us a review. Although there is not quite enough information for me to respond to - I did want to address the fact that we did add white noise machines to all of our highway side rooms at this location.
Thank you for leaving us a great review! We really value your feedback. I'm happy to hear you had a pleasant stay. We look forward to you stay with us again!
Great stay! My second time to stay at this property. Very nice. Breakfast is excellent.
James
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Thank you for leaving a great review! We appreciate your feedback about the breakfast as we work hard to improve it. I'm happy to hear you chose to stay with us again and we hope to see you sometime in the near future!
It was exceptional! A few things in the room need a bit of attention. A knob that was stuck. But overall it was absolutely amazing stay. Breakfast was killer!
Adam
Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
Thank you for taking the time to leave us a review! We're glad to hear you had a wonderful experience. We hope to see you again soon!
I have stayed in a lot of suites over the years and this one is the worst I have been to. The staff are not helpful and act like you are an inconvenience to them. My daughter stayed at a cheaper place in the same area the same weekend and it was nicer and $250 dollars cheaper that’s pretty bad I won’t be staying there ever again
Jessie
Stayed 1 night in Nov 2023
Response from Management on 1 Dec 2023
Thank you for your feedback. Unfortunately without any details I cannot directly address any issues with the staff as this is clearly not typical of anyone here at our property and shows in our reviews, however, please understand that this was a Purdue football weekend so naturally rates were increased by demand. You also booked our very large two bedroom suite which is essentially an apartment, so yes it was our most expensive room. I do apologize for the experience you had and will acknowledge this with staff.
Thank you for sharing a review of your recent experience. Our team here at Staybridge Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
Thank you for sharing a review of your recent experience. Our team here at Staybridge Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
My only complaint is their dog policy. I'm not a big dog lover. The people in the room next to ours left their dog in their room all day by itself. It barked constantly. We complained to the front desk, but there wasn't a lot they could do with the owners gone for the day. I noticed when the owners returned that they checked out right away, so maybe they were told to leave at that point?
Nice stay and a good breakfast.
Staff were very good and the hotel is well managed.
Jeremy
Stayed 3 nights in Sep 2023
Response from Management on 1 Dec 2023
Thank you for sharing a review of your recent experience. Our team here at Staybridge Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
The rooms were comfortable and spacious, the exercise room and laundry room were very useful, the staff was very courteous and helpful.
I would have liked a shower head in the bathroom that could tilt upwards (I'm a tall person), but it was really a minor concern.