Reception

Reviews of Hampton Inn & Suites Crawfordsville

2.5 out of 5
Hampton Inn & Suites Crawfordsville
2895 Gandhi Drive, Crawfordsville, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 548 reviews" "
Rating 8 - Good. 127 out of 548 reviews" "
Rating 6 - Okay. 37 out of 548 reviews" "
Rating 4 - Poor. 6 out of 548 reviews" "
Rating 2 - Terrible. 11 out of 548 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicole, Buchanan

Liked: Cleanliness, staff & service, property conditions & facilities
Someone in the room above us walked around pacing all night. Kind of annoying. Other than that everything was fine.
Stayed 1 night in May 2024
Response from Jennifer I. on 6 May 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We apologize for any inconvenience this may have caused you and am glad the remainder of your stay was enjoyable. The front desk is always available if situations arise in the future. Thank you again and we wish you continued safe travels!

10/10 Excellent

Bradley, Beecher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jennifer I. on 1 May 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate your review and am glad you enjoyed your time!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
friendly check-in, quiet, restful sleep, and a great breakfast.
Stayed 1 night in Apr 2024
Response from Jennifer I on 1 May 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate your review and am glad you enjoyed your time!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly and helpful staff. Room clean and quiet. Breakfast good and was hot.
Stayed 1 night in Apr 2024
Response from Jennifer Ingalsbe on 12 Apr 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the review and look forward to seeing you again!

10/10 Excellent

Meridith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming, and the hotel is very clean and quiet.
Stayed 1 night in Apr 2024
Response from Jennifer Ingalsbe on 5 Apr 2024
Thank you for taking the time to respond to the review regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate review and am glad you enjoyed your time with us. We wish you continued safe travels!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property.
Stayed 4 nights in Mar 2024
Response from Jennifer Ingalsbe on 3 Apr 2024
Thank you for taking the time to leave a review regarding your stay with us at the Hampton Inn in Crawfordsville. We really appreciate it and hope to see you again!

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer Ingalsbe on 31 Mar 2024
We truly appreciate you taking the time to leave a review regarding your stay with us at the Hampton Inn. We hope to see you again soon!

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like how our room was set up
Stayed 1 night in Mar 2024
Response from Jennifer Ingalsbe on 30 Mar 2024
Thank you for taking the time to leave a review regarding your stay with us! We hope to see you again soon.

10/10 Excellent

Mark, newburgh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out. Nice location.
Stayed 1 night in Mar 2024
Response from Jennifer Ingalsbe on 29 Mar 2024
Thank you for taking the time to leave us a review regarding your stay. We truly appreciate the feedback and hope you enjoy the rest of your day!

4/10 Poor

Harold

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged a $25 pet fee just to bring my pet into the room for her to eat and back out to the truck. Seems extreme to me.
Stayed 1 night in Mar 2024
Response from Jennifer on 13 Mar 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn. We apologize for any miscommunication. Hotel policy is if the pet enters the guest room a pet fee must be applied. We do hope you enjoyed the rest of your stay and appreciate your business. Thank you again and we wish you continued safe travels!

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 1 night in Mar 2024
Response from Jennifer Ingalsbe on 11 Mar 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate the review. We wish you continued safe travels!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jennifer Ingalsbe on 26 Feb 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate the great review and am glad you enjoyed your time with us.

10/10 Excellent

Kent

Stayed 1 night in Feb 2024
Response from Jennifer Ingalsbe on 20 Mar 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the review and am glad you enjoyed your time with us.Thanks again!!

10/10 Excellent

kyle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jennifer Ingalsbe on 19 Feb 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us.

2/10 Terrible

Perry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got Covid and they wouldn’t refund my money. I’m a disabled veteran
Stayed 3 nights in Feb 2024
Response from Nicole on 5 Feb 2024
Thank you for your review and we are sorry to hear that you are unhappy with the decision made based on your reservation cancellation policy. When guests book 3rd party rates using the advanced purchase for the largest discounts, guests are made aware of the policies including that the reservations are non-cancellable. This is a policy that each booking customer must agree to and place payment at the time of the booking.Your reservation was charge by the hotel 1 night due to the cancellation policy and the 3rd party should have refunded any extras owed if they chose to.We do thank you for your services and please know that Hilton properties are proud supporters of all of our Military members past and present and this hotel is a proud hotel of current active family members.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like it!
SuperB! Excelent stay, the pillows were a bit flat but that's a preference. Breakfast was great!
Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 30 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 27 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us.Thanks again and we wish you continued safe travels!

8/10 Good

Eric

Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 20 Mar 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the review and am glad you enjoyed your time with us.Thanks again!!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Great room. Great stay! Would definitely stay again!
Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 23 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. Thank you again and we wish you continued safe travels!

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 23 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and the place was clean
Stayed 1 night in Jan 2024
Response from Jennifer Ingalsbe on 8 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 2 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Darren

Response from Jennifer Ingalsbe on 21 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They use of my device did not work so ended up at desk to get key . Not a big deal. Also could use more bathroom towels if possible.
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 2 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We apologize that your digital key did not work and will share this with Hilton. The number of towels in each room type is decided by Hilton but we urge guests to let staff know if more are needed either in the reservation or at the front desk and we will be more than happy to accommodate. We are grateful for the nice review and am glad you enjoyed your time with us. Thank you again and we wish you continued safe travels!

10/10 Excellent

Angie

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 2 Jan 2024
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordville. We appreciate the great review and am glad you enjoyed your time with us. Thank you again and we wish you continued safe travels!

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 22 Dec 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. We hope you have a very happy holiday season!

10/10 Excellent

Julie

Travelled with partner
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 19 Dec 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. We wish you a very happy holiday season.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broke for a while. Took the stairs. (age 76 and 78). Tv choices were terrible unless you are a sports fan....we are not. Cleaning lady was nice and wished us a Merry Christmas. It was just OK
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 5 Dec 2023
Thank you for taking the time to respond to our survey regarding your stay with us at the Hampton Inn in Crawfordsville. We apologize again for any inconvenience the elevator being serviced caused. Thank you again and we wish you continued safe travels!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jennifer Ingalsbe on 19 Dec 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the nice review and thank you for choosing our hotel for your stay. Thank you again and we wish you a very happy holiday season

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet, spacious and clean.
Stayed 1 night in Dec 2023
Response from Jennifer Ingalsbe on 5 Dec 2023
Thank you for taking the time to respond to our survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. We wish you a very happy holiday season!

6/10 Okay

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been my go to on my cross country drive for the past few years. During this stay, they gave me a king handicapped accessible room. Unfortunately, it was the creakiest, most uncomfortable bed I’ve slept in for a very long time. Images of the ancient guest bed at grandmas house came to mind. I barely slept.
Stayed 1 night in Nov 2023
Response from Jennifer Ingalsbe on 22 Nov 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate your review and am sorry that you did not get a good night's sleep with us. Your reservation, including room type was made through the 3rd party you booked through. We will look into this issue regarding the bed. Thank you again and we hope to see you again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jennifer Ingalsbe on 22 Nov 2023
Thank you for taking the time to respond to our survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your stay. Thank you again and we wish you a very happy holiday season!

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jennifer Ingalsbe on 22 Nov 2023
Thank you for taking the time to respond to our survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the review and am glad you enjoyed your time with us. Thank you again and we wish you a very happy holiday season.

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jennifer Ingalsbe on 12 Nov 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn. We appreciate the nice review and hope to see you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a nice place
Stayed 2 nights in Nov 2023
Response from Jennifer Ingalsbe on 7 Nov 2023
Thank you for taking the time to respond to this survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the nice review and am glad you enjoyed your time with us.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
This hotel was very clean and staff was friendly. My only complaint is the mattress was really hard and I didn’t sleep well.
Stayed 1 night in Nov 2023
Response from Jennifer Ingalsbe on 7 Nov 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the kind review. We are sorry you found our mattresses uncomfortable. Thank you again and we wish you continued safe travels!

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
I had an accessible room on the third floor. It was very quiet and clean. I was happy with it. The pool and jacuzzi were nice. There were towels in the pool room. I would stay at this hotel again.
Stayed 2 nights in Nov 2023
Response from Jennifer Ingalsbe on 7 Nov 2023
Thank you for taking the time to respond to this survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room was very nice and roomy. Just way too big for a quick overnight stay. I did not realize that I booked a studio suite! Way to pricey for a late arrival - early departure traveling stay!!!!
Stayed 1 night in Oct 2023
Response from Jennifer Ingalsbe on 31 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn. We are sorry that you found the pricing too high. This reservation was booked through a 3rd party and we at the Hotel have no control over the pricing. We do urge all guests to shop around to find the best price for their stay. We are glad you enjoyed your visit and hope to see you again.

8/10 Good

Laurel, Evanston

Travelled with partner
Liked: Cleanliness, staff & service
The beds were excellent. The breakfast was very average. The room should have had another chair and better lighting. Otherwise Hampton Inn and Suites was fine—staff was helpful and friendly.
Stayed 3 nights in Oct 2023
Response from Jennifer Ingalsbe on 23 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the review and will share this feedback with Hilton. Thank you again and we wish you continued safe travels!

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean facilities
Stayed 1 night in Oct 2023
Response from Jennifer Ingalsbe on 13 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate the great review and hope to see you again soon!

10/10 Excellent

TAHNI L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIFFIC
Stayed 2 nights in Sep 2023
Response from Jennifer Ingalsbe on 11 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate the great review and am glad you enjoyed your time with us. We wish you continued safe travels!

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer Ingalsbe on 10 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Staff was friendly. Hotel was clean and quiet. Bed was comfy enough.
Stayed 1 night in Oct 2023
Response from Jennifer Ingalsbe on 3 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. We wish you continued safe travels!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jennifer Ingalsbe on 3 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We truly appreciate the great review and am glad you enjoyed your time with us.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a very pleasant conclusion to our family trip
We had a great experience, staff was super friendly. One of the best breakfasts around.
Stayed 1 night in Sep 2023
Response from Jennifer Ingalsbe on 20 Sept 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am so glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Chad

Stayed 1 night in Sep 2023
Response from Jennifer Ingalsbe on 9 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn. We appreciate the great review and hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness
Nice
Stayed 2 nights in Sep 2023
Response from Jennifer Ingalsbe on 18 Sept 2023
Thank you for taking the time to respond to the survey regarding your stay at the Hampton Inn in Crawfordsville. We appreciate the review and am glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Beautiful hotel, clean, safe, quiet. Easy parking. Friendly staff. Nice free breakfast. Lovely room, big shower. Wonderful bed. I really enjoyed my stay and slept great.
Stayed 1 night in Sep 2023
Response from Jennifer Ingalsbe on 15 Sept 2023
Thank you for taking the time to respond to our survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am so glad you enjoyed your time with us. Thanks again and we wish you continued safe travels!

10/10 Excellent

Grant, Shakopee

Stayed 1 night in Sep 2023
Response from Jennifer Ingalsbe on 2 Oct 2023
Thank you for taking the time to respond to the survey regarding your stay with us at the Hampton Inn in Crawfordsville. We appreciate the great review and am glad you enjoyed your time with us. We hope to see you again!

6/10 Okay

Julie

Stayed 1 night in Sep 2023
Response from Jennifer Ingalsbe on 11 Sept 2023
Thank you for taking the time to respond to the survey regarding your stay with us. It looks like we may have missed the mark in a few areas during your stay. Please feel free to provide feedback with your next review. Thank you again and we wish you continued safe travels!