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"Tent was in a pathetic condition. It was torn, chains were not working properly. There was no charging point in the tent. No water supply. The food was charged separately and was poor quality. The staff was also very unprofessional and rude."

"This property got closed and they offered us another guest house which was not upto the standards. I am not sure why they accepted the booking when they were closing out. This was totally bulshit thing and Expedia should take care of it, I should get refunded."

"Booked this highly rated hotel from the US and paid a premium rate for the location ($90+/ room/ night). Booked the room based on lovely pictures on Expedia. Communicated with the manager many times before arrival, talking about needs, etc. Upon arrival was given the two worst rooms on the property--no view, barely any sunlight, bathroom under construction. NOT the rooms I booked, not the photos given and not the pricey rooms I paid for. The only plus was the beds were comfy and that they gave...