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Reviews of Hotel Jatorrena

2 out of 5
Hotel Jatorrena
Calle Florida, 10, Labastida, Alava

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 88 reviews" "
Rating 8 - Good. 40 out of 88 reviews" "
Rating 6 - Okay. 14 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oeral a thoroughly excellent experience 👏 👌
Stayed 1 night in Sep 2022

4/10 Poor

Regina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Towels were tiny & not soft at all. Breakfast was sub-par but the worst the room smelled of cigarette smoke.
Stayed 1 night in Mar 2022

8/10 Good

Elita

Liked: Cleanliness, property conditions & facilities, room comfort
Only complaint isfromt desk staff always missing.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before refurb in 2011 and what a difference. As comments suggest we had a comfortable stay. Can recommend it for an overnight or even longer stay. Breakfast was well presented and substantial. Overall I would definitely recommend it

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for overnight stop
Room was modern and clean ok for one night. Not much choice for breakfast. Evening meal ok a bit expensive. Good bar area.

6/10 Okay

Brad, NYC

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fine for one night
This hotel is very modern, simple and clean. The room is nothing more than sparsely decorated and the bed has a mono-pillow - a first for us. We stayed here, because it was the only thing available in Rioja at a reasonable price on a Saturday night. It was fine for one night.

6/10 Okay

Jose Ángel

Disliked: Staff & service
Sin mas
Stayed 2 nights in Apr 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almohada para mi incomoda
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel sencillo, pero muy buena relación, calidad,precio. Muy limpio todo, solo mejoraría las almohadas. Cenamos allí mismo,muy rico todo. El desayu en la cafetería muy rico, café riquísimo, zumo de naranja natural y variedad de pinchos y tortillas variadas a cuál más rica. El personal muy atento y simpático.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dolors

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto, calidad precio inmejorable. Volveremos
Stayed 1 night in Oct 2023

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

JOSE DIVIU

Travelled with partner
Liked: Cleanliness
se oyen todos los ruidos desde la calle y otras plantas del hotel
Stayed 1 night in Oct 2023

8/10 Good

Segundo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lo recomiendo!! Buena atención es la segunda vez que nos alojamos en ese hotel mi primera vez hacía once años.
Stayed 6 nights in Sep 2023

10/10 Excellent

Marian

Travelled with partner
Todo muy bien
Stayed 1 night in Oct 2023

10/10 Excellent

Anne Marie

Stayed 2 nights in Oct 2023

6/10 Okay

Juani

Stayed 1 night in Oct 2023

8/10 Good

Faustino

Stayed 3 nights in Oct 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre agréable pour un sejour d’une ou deux nuits. Restaurant sur place, bien situé et parking facile.
Stayed 1 night in Sep 2023

8/10 Good

Juan Jesus

Liked: Staff & service
Nos resultó muy práctico, para lo que queríamos, visitar pueblos de los alrededores y visitar alguna bodega...
Stayed 2 nights in Sep 2023

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lourdes
Stayed 1 night in Aug 2023

10/10 Excellent

rafael

Stayed 1 night in Aug 2023

10/10 Excellent

Abdenbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propreté, le calme et toutes les exigences sont au rendez-vous. Merci beaucoup
Stayed 1 night in Aug 2023

4/10 Poor

CRISTOBAL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No funciona A/A. Instalaciones antiguas. Suciedad en mobiliario, moqueta y paredes
Stayed 2 nights in Aug 2023

10/10 Excellent

hector

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveremos seguro!
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Josu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Thulasiga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La noche fue, muy ruidosa, eran las 5:30h. y el ruido fuera, en un bar próximo era muy alto.
Stayed 1 night in Jul 2023

2/10 Terrible

Elaoud

Disliked: Staff & service, property conditions & facilities
Je déconseille hotel personnel désagréables personne pour accueille même le matin pour prendre le badge pour parkings attente longue ni bonjour ni aurevoir le monsieur réclame juste sèchement 10e en plus pour parking apres débrouillez vous la pentes du parkings dangereux attention faut presque un 4/4 pour la monter
Stayed 1 night in Jul 2023
Response from Dto. Recepcion on 11 Jul 2023
Vous n'êtes pas resté dans notre hôtel. Nous avons attendu son arrivée toute la journée mais il n'est finalement pas apparu. Nous ne savons pas de quoi parle cet avis.

10/10 Excellent

Gregorio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, y tranquilo pese a estar cerca de la carretera. Un poco complicado aparcar en días de mercado
Stayed 1 night in Jul 2023

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une étape au cours d'une longue route
Chambre très confortable et très propre. Bon restaurant. La description sur Hôtels.com indique" parking gratuit sans voiturier " ce qui laisse entendre que l'hôtel dispose d'un parking mais ce n'est pas le cas. Il y a un parking public pas très loin,donc sans garantie de trouver une place.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Pilar

Stayed 2 nights in Jun 2023

8/10 Good

Jeanne Marie

Stayed 1 night in May 2023

10/10 Excellent

MARI CARMEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia muy agradable, para repetir seguro.
Stayed 5 nights in Apr 2023

10/10 Excellent

Araba Espectáculos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento, limpieza
Stayed 2 nights in Nov 2022

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Recomendable para visitar la zona.
Lo cierto es que ha ido todo perfecto. Y él servicio está más bajo de puntuación. Es debido al servicio de la cafetería por la mañana. Abrió más más tarde de lo previsto. y no nos hacían caso. Nos marchamos a desayunar fuera. Ese problema no exitió por la noche.
Stayed 1 night in Sep 2022

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
precio calidad muy bien
Stayed 3 nights in Aug 2022

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enthusiastic stay
All right
Stayed 1 night in Jul 2022

8/10 Good

Luis Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para visitar en época de vendimia
Justo para realizar nuestras caminatas
Stayed 1 night in Oct 2021

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justas
Un sitio bien ubicado y además para comer estupendamente, las instalaciones correctas en calidad- precio.
Stayed 1 night in Oct 2021

8/10 Good

JORDI

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Mirari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Carlos

Stayed 1 night in Aug 2021

8/10 Good

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones amplias con balcón. Con aire acondicionado. La TV quedaba un poco pequeña.
Stayed 1 night in Jul 2021

10/10 Excellent

Esteban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teniendo en cuenta la situación actual es de agradecer lo que se ezfuerzan por minimizar las restricciones existentes.
Stayed 6 nights in Apr 2021